I was wondering why this location showed as closed on the maps every time I wanted to come! Now I know why.. they recently remodeled and it looks so beautiful inside. Customer service here is always A1 ! Every employee I've come across has been super friendly and beyond helpful. The store is huge with many great selections to browse and they always have good deals that make me want to keep shopping. Restrooms are newly remodeled and clean! Parking here is never an issue, you can always find an open spot. read more

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The employees were fantastic and had a positive attitude. The store offered a wide selection during the Thanksgiving weekend, with great prices and excellent value. Old Navy consistently has some of the best holiday sales. The clothes were well-organized, and the place looked very clean. Will definitely go back here for more new clothes. read more

it's open and it's newly remodeled. Beautiful new store with great clothes at great price.

Great location for an Old Navy! There's plenty of parking so that's not a problem at all. I came here for Christmas gifts in December and was pleased to find a lot of the items were still in stocked. I was able to get some graphic shirts, fuzzy slippers, and Sherpa style jackets. The total cost was under $150 so that was a deal for me. Service was amazing, the staff were helpful asking if I found everything that I needed-- I'll definitely be back to this location just because it's big. read more

This location was clean and stocked. Love that they price match their website. Took a star off because the fitting rooms were messy. Never saw employees working the fitting room. read more

Holy cow! This location is terrible! They do not have any sizes of anything. I've been to the store a few times in the past year and their selection is super slim. The sale rack is super expensive, not a deal at all. Recent visit in the last week was a total bust, again! Couldn't find a single item in my size, racks were empty with no inventory. They advertise that you can have the store order your size online ship to your house for free, after they spent 15min fidgeting on the app they couldn't order anything. Complete waste of time! Avoid this location! read more

Valerie (I think is her name! Cashier # 1882158 according to my receipt) went above and beyond and made my shopping experience so, so positive. Excellent customer service. I left with a smile on my face. I'll definitely be back to this location, Thank you so much Valerie! Old Navy, give her a raise!! read more

I had $45 worth of rewards credits so I stopped in to pick up a couple of pairs of pants for work. I selected from their new line and colors a style know as the straight fit. Each pair cost $29 so at the end, I only paid $10 and some change. All the pants were neatly arranged (http://www.yelp.com/biz_photos/old-navy-national-city?select=UnJr6zrHS1nNFxlYMq1VNA#KZCj47GaiI4oykDQtchalA). They also had some good looking jeans for only $19, but I decided to wait on these for my next shopping trip (http://www.yelp.com/biz_photos/old-navy-national-city?select=UnJr6zrHS1nNFxlYMq1VNA#z-252MdLKdNnjgO1JZAdow). After finding the two pair of pants that I needed, I went to the dressing room to make sure they fit well and they did. The young lady at the dressing room was a hoot and had a good sense of humor. No one at the store asked if I needed any help, but that was okay because I was on a mission and I knew what I wanted. My experience at the register was quick and easy and I got out with out a hitch. Very good shopping experience. read more

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This morning the store is having a personal party or something because they won't open until 10. Keep your personal or store parties out of business hours. November 5th (Saturday) at 9am. So unprofessional. read more

Went to this old navy in search of face masks and despite this location not having the style I found online yet they were able to order for me and ship them free to my home. Only issue I had was their POS via iPod touches weren't taking my payment. Took 5 of them to get my order placed. The workers were very accommodating and doing everything they can to make sure my order was placed. Pretty decent store and their masks are decent qualityand style too. read more

Old Navy - The face masks I had ordered - Men's Clothing Near Me - National City, California

Terrible customer service. Waited for a fitting room for 15-no one ever showed up to help. When I was ready to pay the line was ridiculously long over 15 people waiting and only two cashiers. This out of hand. read more

Old Navy - Men's Clothing Near Me - National City, California

This branch is my last resort on shopping at Old Navy. Customer service training specially on cashiers needed to be implemented. It was the holidays and gift giving is still ongoing when hubby asked the lady cashier (who has a bleached long hair similar to a synthetic wig and long false lashes), if he could have some small paper bags along with the purchases. Right away the cashier said they're not allowed to do that. Hubby said, in other stores they do.. and again she right away said "you need to speak to our manager about that". I was stunned.. really?!? For paper bag and we need to speak to your manager? Although it may seem that the request was overkill to ask for bags for the purchases, we paid more than $150 for the whole purchase and she could've offered atleast an extra bag or two to go with the purchase other than being cold and robotic. Money is hard earned and sometimes we try to make the most out of spending it and it's not always about the products that we get from the stores that we shop, along that is the service and the attitude of the associates working there. If you can't do customer service in an acceptable manner, please stay after hours to stock on products. read more

This store has consistently been difficult to shop in for the last 5+ years. I went today for the first time in over a year and many things are still the same- the bathroom area smells like someone died, and the smell continues into the fitting area, so trying anything on there is so unpleasant. The folded denim for men is very difficult to shop in as it is disorganized and folded in a way where you cannot see the sizes. read more

Went here to find a gift for my dad on Father's day. I ended up buying him a shirt that was 50% off. I also picked up some earrings. The selection here isn't that great. I don't find too much stuff for myself. Since I have an Old Navy Visa card, I get cash back. I had $10 free cash to spend. I ended up paying $9.80 total. Not bad for having a Visa card at Old Navy. I like shopping at Old Navy. I also like the jewelry. The only thing about the cash is if you go over $10, you have to put the difference on your Old Navy visa. That is not an option. The location is fairly clean and there is plenty of parking in front. This location takes credit cards and cash but it is best to have the Old Navy Visa card. You get cash back if you charge your card when you purchase items. read more

Old Navy - Men's section! - Men's Clothing Near Me - National City, California

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I tagged along with my sister and brother in law as they shopped. I wanted my sister to get the best stuff she could, so when I noticed that this location didn't have enough variety of sizes, I strongly suggested we leave and go to the one in Mission Valley, which is the one I frequent. After a few minutes of looking around and noticing that they indeed have a smaller selection to choose from, we left. The store was pretty empty and aside from the cashiers, I only saw one employee on the floor. She didn't greet us or bother asking if we needed help. read more

We've never had any issues with this Old Navy we went in a few times to grab a few things for our daughter and anytime we needed questions answered we would ask and get helped. read more

Thai place is always messy. It reminds me of how a Ross store looks like with clothes scattered everywhere. The added bonus is the abundance of small , medium and xxl clothing on the racks. Clearly whoever orders here has no idea that's most humans use Large and XL Large read more

Bought some cute things for work only to find all the security sensors still on my items. Really?! SMFH

This location is a hit or miss. Today as I enter the store, 2 employees were at the register talking to each other. I hear one of them say out loud "you can't bullshit a bullshitter" and laughing. Wow, really? So unprofessional and not something you should be saying loudly in front of customers. Another lady walking around the store putting things away was rude by cutting me off while I was walking to look at some clothes. She didn't say anything. Ok whatever. Same woman was in the dressing room area and wasn't pleasant either. Employees at this location need to get a grip. I used to work retail and while it may not be the appealing job, it's still your job to provide customer service. I gave this location 3 stars for the cleanliness during my visit today. In all honesty I'd rather drive up to the Mission Valley location... better service and more selection. read more

Rolled In here the other day for the first Time as I needed a new shirt for a family gathering . Upon arrival we got parking right up front so I guess we got lucky because it seems to be pretty busy . Once we got into the store I noticed the large open layout which is nice as I didn't feel crowded . They had some solid deals but I still wandered over to the clearance section and found a solid button up for $20 which wasn't bad . I guess I also got lucky during checkout because a cashier opened up as I step foot in front of the line . He was helpful as I paid with reward points and he had to punch in the codes and stuff . Overall great old navy location if you're in the area . read more

I hadn't been to an Old Navy in a while but after stopping by their location in the San Ysidro outlets with excellent service I figured I'd pick up a button down shirt I saw on sale at this location. Walking in everything is pretty tidy and well organized so I figured things would be a breeze. My assumption came too early. Once I hit up the fitting rooms to make sure everything fit in the right places there wasn't an employee in sight to let me into their locked rooms. So I wander out to the sales floor to ask an employee for assistance and realize there isn't a single worker to be found. So I'm annoyed but not rude, I figure maybe they're short on people. I head to the registers where there's a cashier ringing up one person and another just standing around. I ask him if there's anyone that could be sent to the fitting rooms and he exchanges glances with the other cashier and says "*insert name here* isn't there? And none of the doors are open?" -My blank stare- I reply "No." I start heading to the fitting rooms and lazy worker finally shows up to open a door. I try on my button down and get ready to bounce. As I'm waiting in line while the main cashier finishes up with a guest she calls for her backup. As I'm getting rung up the item comes up regular price and I ask if it'll go down to the sale price at the total. He responds 'no' and I let him know there's about three signs directly around those button downs that say the sale price (I read all fine print and descriptions). Since there's a whole lot of no one waiting in line he asks someone else to check the area to verify that. As I wait I hear "There aren't any signs." I head over to the area to physically point at the signs and lazy fitting room employee she lets cashier know on her head piece device they do say a sale price. For a store who hardly has anyone in shopping on a Sunday morning they made giving slightly decent customer service seem like they were preforming spinal surgery. Would have given this shit hole one star but the selection was pretty decent, hence the two. read more

I really like the fact they are close by my house & they stay open pretty late. It's actually a good store to go to on Black Friday! A lot of people tend to forget this location exists in the plaza, so it's not super crowded like other locations. This location although is kinda messy compared to others. It's also next door to Ross! read more

I love shopping here! They always have great sales & clearance items for under $4 or $3. I usually shop here for my kids, but they have great clearance items for youth & adults. Yes, you have to check racks & tables but it's worth it! Plus, save your previous receipt (take survey) & get an extra 10% off your purchase. I get here early, get great deals & leave before heat & crowds arrive. Friendly staff & fast check out. read more

This location is always a hot mess whenever I go. Plus side is that the workers are very sweet and helpful!! Good deals and I love the super cash(: read more

Not much selection, messy store, and bad customer service! At the least, the employees here need to be taught how to smile and look alive. The three people I interacted with between the floor and dressing room were looking down or staring off somewhere when I approached for help. I was so put off by the bad vibes of this store that I realized a second after checkout I forgot to add my "$5 reward". I told the cashier as she was putting my clothes into the bag and she said I had to go to back of the line to do the exchange and be rung up all over again. Not cool considering that it took the second cashier less time than her to take care of me. Needless to say, I won't be returning to this particular Old Navy location. read more

I know what's the big deal all Old Navy stores are the same but not true! The store had a good selection for each age and gender including maternity... Not that I need maternity right now I just noticed it! Lol! Only thing is the bathroom was stinky read more

This place is always a mess , they never have anything your looking for that you see online . No one ever helps you . Hate coming here !!

There are 2 Old Navy's in my area. One is down in the Las America's outlet mall. I hate going there because of the crowds, parking sucks, and the store is always messy. So my only other option is to go to this location. For the most part the store is clean and well organized. But DUDE...they hardly ever have any clothes. I mean...I feel like the store is always empty. It's such a big store but it's hardly filled with anything. I'm always finding myself traveling to Mission Valley to find what I need. read more

Four days before Christmas and it looks like a tornado hit this store. Clothes all mixed up, stepped on clothes on the floor...yikes. Won't be coming back. read more

Old Navy - Is this a swap meet? - Men's Clothing Near Me - National City, California

This place was SO messy. Clothes piled everywhere . I couldn't find anything I needed. Eventually I found a sports bra and flip flops. I waited in line 10 min got frustrated with the wait time to check out and added them to the pile of clothes and crap on my way out. You lost a sale and customer. Get it together you're store is disgusting. read more

This is great store good discount deals. Good variety. There's fitting rooms and lots of clothes. This is the only store that I find dresses that fit me. read more

Great staff ! Diana the manager was so helpful! I was in a big hurry and she helped me so fast and smiling! I will definitely be returning!!! read more

YES finally the fall season is 80% in. Old Navy usually sucks every other season but this one. They have a lot of different selections to choose from. This location is pretty big w/a lot of displays. They cashiers are a little unattentive but I'd rather it be that way then getting followed isle to isle. It's rarely crowded & I'm guessing that's partly due to Ross & Walmart being in the same little strip. They have a huge selection for kid's as well, I think I even saw a pet section there. Cool store,low prices, never a big crowd so I'll continue to go here as long as it's good sales like they've had for a couple months in a row. read more

I have never felt so disrespected in a store. I had an even exchange to make from the las Americas location, for a different size in jeans for my husband. I live closer to this location so I decided to go here. I was told I would have to pay more for a pair of jeans since I got it at the outlet. Yet the prices and deal were the same. Turns out the lady at las Americas gave me 40% off when they should have been 30% off. Well I have A military I.d , so I told the manager and figured it would make it even (add the additional 10% off for military) and she would honor the 40% off. She told me the system wouldnt take it. How rude! The mistake of the former is not my problem, and it not being my mistake she should honor the exchange. Instead i waisted 30 minutes of my time dealing with an issue that was not my fault. The military discount all of a sudden didn't work? She lied. Old Navy in fact DOES accept military. Even so, why not exchange the exact pair of jeans for the same price. She was way to aggressive for the position she has.... read more

writing this because i have never felt so disrespected and discriminated against in my life. I went to go buy jeans tried on a bunch and was in a hurry, so I accidentally left the fitting room with the same color jeans I came in with meaning the employees were convinced I was trying to steal. I was literally followed all the way to the fitting room to go change and I felt like I was being criminalized. Then the employees continued to give me nasty stares and had a hostile attitude like I got caught trying to steal from the store. I will definitely be lodging a complaint against these people and it is the last time I come to this store read more

I don't come here that often but they always have great prices and cute clothes !! They have sales very often!! All the staff here is very helpful and friendly! I was surprised on how organized and clean this store was compared to other old navy's ' I also didn't have a problem with finding a parking ! read more

I've never purchased clothing from Old Navy because of countless failed attempts to actually do so due to the clutter of every Old Navy store I've been to. This one in particular was very organized and I knew which point in the store I wanted to start looking for bargains. As opposed to feeling like I just walked into my messy, cluttered room not knowing where to start to clean it all up. Thumbs up to this location! I shall return. read more

This old navy is big and very organized. The kids clothing here is so dam cute. I love when it gets cold and the winter clothing comes in. They have the cutest coats for kids. I love there Jean selection too. They always carry the light blue jeans. read more

I love this old navy! Every time I go there it is always so clean and organized. I've been to many old navy's and nothing compares to this one. The customer service is great too! The blonde girl Victoria is always so cheerful and always ready to help with whatever I need. This is the only old navy I will ever go to. read more

Great selection as well as customer service! I love buying my toddlers clothes from here!