I've been shopping at Athleta for over 10 years. I've found that their clothes usually fit me well, are reasonably comfortable and stylish, and are well-made. Athleta is one of the four main brands that Gap owns (Gap, Athleta, Old Navy and Banana Republic), and as a result, their customer service and return policies have always been solid. I also appreciate that Gap is based in California. I popped into the Fashion Valley location today, with the intention of looking for for some summery casual pants and possibly some new t-shirts. The store was nicely organized and the displays were welcoming. Sally provided excellent customer service from start to finish as well, and I was very impressed with her upbeat personality and kindness. Thanks for being a day brightener, Sally! I tried on a couple of things, and decided on some cute black pants with a white stripe. Super comfortable and flattering on. The other stuff I tried on was either cut a little weirdly for my shape, or too small. But, I'm happy with my pants. Athleta tends to be a little bit less costly than Vuori & Lululemon and not as pretentious, although their prices still skew on the higher side for athleisure in general. So while I do shop at all of these stores, I find the experience to be the most pleasant at Athleta. Mahalo! read more

I had such a wonderful experience at Athleta in Fashion Valley thanks to Andrea and Bella. From the moment I walked in, both of them made me feel genuinely welcomed and took the time to understand exactly what I was looking for. Andrea was incredibly knowledgeable about the product lines and helped me find the perfect pieces for my active lifestyle. She offered great suggestions based on my needs without being pushy, and her enthusiasm for the brand was contagious. Bella was equally attentive and went above and beyond to check the back for sizes and even helped me coordinate different pieces together. What really stood out was how both Andrea and Bella balanced being helpful without hovering they gave me space to browse but were there instantly when I needed assistance. Their genuine friendliness and product expertise made what could have been a quick shopping trip into an enjoyable experience. The store itself is beautifully organized and well-stocked on the upper level of Fashion Valley, conveniently located near the dining terrace. But honestly, it's employees like Andrea and Bella who make Athleta stand out from other activewear stores in the area. They're clearly passionate about what they do, and it shows in the quality of service they provide. I'll definitely be back, and I highly recommend stopping by and asking for Andrea or Bella if you want a personalized, pressure-free shopping experience! @neeks93 on insta read more

I gotta give them props for helping me. Pretty much the entire staff! They were welcoming and showed me each product I was looking for. Compared the prices from what I saw online and on the store and made sure I got the correct price. Excellent customer service! I'm a new fan of the products and had bad service in the La Jolla store so I'm glad I came here and had a more welcoming feel to this store. read more

Pretty large store with a great selection inside. I saw a bit of everything I'm used to seeing on the website when I browse. Friendly seasonal staff greeted me and offered assistance read more

Not delivered on time. Terrible customer service. Not honest. Refuse returns even when they are 10 days late. Terrible Reps. name is Khaling. Ask for a supervisor --hold 15 minutes. Then call is disconnected. Never again will I shop w/ Athleta. read more

Nice Athleta in a high end mall. Nestled among some very exclusive stores and great eateries, this Athleta is located on the second floor of the Fashion Valley mall, across from Lululemon and the AMC theaters. Parking was easy in parking lots that surrounded the mall during my Tuesday evening visit. This standard size Athleta store was well-stocked and organized. A few items I was looking for was not in stock. Not a big deal since they could be ordered online and shipped. Aside from myself and two other customers, the store was empty. Staff was friendly and helpful. Shopping here was relaxed, easy and convenient since I was dining at True Foods in the mall (That's a separate review). read more

Athleta - Women's Clothing Near Me - San Diego, California

See all

This store was really good. The selection of clothes was great and I appreciated the customer service. All the employees were more than happy to help me find something or grab a different size. read more

Service was awful. I was there today in the morning the lady in the fitting room was not friendly. She didn't offer if I needed to use fitting room. I had to help myself to use the fitting room. The second time around I had to use my loud voice that I need to use the fitting room. Is it because I am BROWN and she is WHITE! read more

The ladies working here were really helpful and kind. They helped point out things that were on sale, because I didn't want to pay for the cute, full-price stuff. The changing rooms were spacious and the layouts for the displays were very good. I love the new, sage green pastel Spring color. read more

I made a stop in here to try some sports bras that I was looking at online to see which one I would like the most. I was able to quickly find the sports bras and had some helpful associates work with me. They let me know which bras were going to be best for me and the got a fitting room started for me. Once I was ready I was able to get right into my fitting room. I tried on my items and also was provided with a few more to try and I picked out what was best for me. The cashier was also super helpful and kind and I left feeling really happy. The prices are expensive here but you do get great quality and I also got great customer service so it is worth it to me. read more

I'm so glad they put an Athleta in Fashion Valley, even though this mall is much less pleasant than UTC, it is closer to downtown so convenience. I usually do most of my Athleta shopping online, and then return in store (and then end up finding a bunch of new stuff when I'm returning). Parking is generally pretty quick and easy in the parking garage, and then a quick walk over to Athleta, on the second floor - across from the food court, conveniently next to Lululemon. There's no official register, which is a little confusing, but all of the sales people seem to have credit card machines, and you can sort of gather around the table in the middle and anyone can take care of you. On a Saturday in December pre-christmas, the mall was a mess, but I was in and out of Athleta for a return in under 5 minutes! They were super efficient and just scanned and returned my credits to my credit card. If you opt to shop around it's super clean and organized inside, I just usually like to wait for a sale and do most of my shopping online. read more

I went into the Fashion Valley store today to return an online purchase. To the salesperson who took my return: your smile did not hide your dismissive (rude) attitude. Yes, there are policies that you were sticking to, but there are nicer, less argumentative ways to convey that message. Instead you pointed out all the reasons I am wrong. I am just done with trying to shop here. On a positive note, my frustration led me to stop into Vuori for the first time today. Their in-store items fit me and all of the staff were incredibly warm and welcoming, not fake-smiley judgmental. Phew. read more

This review is for Alexandra or Alexandria, I didn't catch the exact spelling of her name. My boyfriend and I went in after seeing a 25% off discount for healthcare workers. Alexandra/Alexandria went above and beyond. We were amazed with how knowledgeable, helpful, and approachable she was. She found exactly what I wanted and was incredibly attentive. She gave us space when we needed, and provided the best service i've had from a store in a very long time. It's almost unfair how this store is right next to lululemon because I would recommend athleta over them every single time after my positive interaction with Alexandra/Alexandria. read more

Bought my first pair of pants from athleta and I love that they're size-inclusive and certified B-corp. everyone there was super nice and gave my son stickers. Also super cute styles. I feel like this is one place the quality & social trade practices justify the price. read more

It was my first time wandering in because COVID hasn't allowed for comfortable wandering at the mall. I finally had an opportunity and I was so glad I wandered in here. The employee who helped me was super nice and made me feel so comfortable and welcomed. The clothing were also very comfortable and good quality. It was a lovely visit and I left with some great items. read more

I was in to help my goddaughter find a good bra for sports and ended up buying items for myself. The items are so comfy and the teams was so supportive. I will definitely be back! I felt like we got the royal treatment! read more

Placed an order on 10.6.2021. Have yet to see the full order. There is no follow up or update on their app. Horribly unexpected from this store. They are not in the same league as LuLu Lemon or Free People Movement. read more