There's plenty of parking even though right now during the holidays it can get pretty busy. It's a really big store with tons of options for luggage and clothing. Typically this is a cleaner store, but I think it's messy recently because of all of the holiday shoppers. They do have a restroom which requires a code for entry. read more

TJ Maxx has been a constant in my life for a long time. It's the best place to buy things like luggage, cookware, gift bags and Skincare. I especially like this location because they have an excellent selection of Korean skin care brands that I have already like to use. They also have a lot of seasonal items without being overwhelming like HomeGoods. Don't get me wrong. I love HomeGoods, but sometimes I go in there and my head just starts spinning. I've consistently found that TJ Maxx has the best prices on these items consistently. Sometimes the line at the register is really long, but they are generally pretty efficient and you can get through it without too much pain. read more

See all

I actually really like this location. I can visit all my favorite stores one after another, including HomeGoods, Sprouts, and Ulta. The parking lot can be a bit challenging, but it's still worth it for the selection, which includes clothing "Run way" the designer clothing, skincare, and homeware. They have a great variety of items at reasonable prices. The staff at this location has been helpful the few times I've visited, and there are usually enough people at the registers to keep the lines moving. read more

T J Maxx - Accessories Near Me - San Diego, California

Came in to return items at 1:30pm on a Thursday. Line was around the corner out the door. What the actual?!?! Turned around and left. Waiting a half hour to return something is not on the bingo card. read more

I visited TJ Maxx in San Diego, CA [3355 Rosecrans St] on Sunday, 1/26/25, around 8:30 PM. What I liked about this location was the huge variety of different items. I was able to grab a couple of pajama sets, a purse, slides, makeup, a perfume bottle, and skincare products on this visit. The customer service was extremely lovely as well. The staff were friendly and welcoming. The store was tidy and clean. Overall, a big thumbs up for me! read more

See all

This is a rather nice T J Maxx. We stopped here on a Saturday looking for several specific items, and we found most of them. Shelves seemed well-stocked, and aisles were clear of merchandise. Checkout was slow. Parking was abysmal. read more

Jewelry counter was awful waited over 20 minute to look at one ring. Left after 20 because I was tired of waiting. I was also waiting longer then the rude blonde women who skipped me in line and then wanted to look at 10 different necklaces and know the material of every item. Maybe the jewelry counter associate could help multiple customers at once instead of having someone wait 30 minutes to purchase one piece of jewelry. Wasted so much time driving out to TJ max to buy some jewelry to never get helped. The Persian gentleman at the cashier is always super sweet and helpful. I would never go back to this location if not for him read more

This place had a wide range of selection as well for cheap and affordable prices. The staff were nice, specially the female who checked us out at the line. Friendly, welcoming attitude and a great. Alot of stuff all over the floor. This place should have restocker through out the shift or an overnight shift. Stuff all over the floor. Safety hazards!! A lot of selection for gifts. read more

Customer service is terrible, the worst tj max. From the security guard, to the shelf stocker, all the way to the manager lol.

Seems like they had a good selection but make sure you'll watch the clock closely if you go here. They don't saying anything about closing time approaching, just suddenly declare "We're closed!" & expect you to drop everything immediately & run out the door. I was in the fitting room when I heard them on the intercom say they were closed. I made my way pretty quickly towards the front, was gonna put back my cart & stopped to also put back the purse I had in my cart & leave, but was harassed by a really rude employee telling me to leave, I'm like I just came from the back I'm literally doing exactly that, but I'll just leave the cart here & YOU can put it back then, since you're in such a hurry. As I walk off I hear her say "well it's two minutes past closing time". TWO MINUTES?!! Aww are you gonna be ok??!! I literally manage a store, I would absolutely fire my staff if they ever treated a customer like that. Security was also pretty unwelcoming on the walk in. I'd give the store 4 stars, customer service 1 star. I'll find another location. read more

Kim v coordinator is awesome! I love her friendly attitude! Everyone else is always so nice as well, But she's my favorite and a great face and attitude for this store! Keep it up Kim! read more

I bought allot of Disney jewelry here for a Disney trip. My family was thrilled with the gifts.

good selection but they lost the key to the colognes and a worker shrugged me off and said well we might not find the key... how do you lose a key that's necessary for sales? lol!!! get y'all's tish together read more

This TJ max location just makes anybody a "Manager" poor deficient leadership abilities! Both managers on duty! "Chris" threw a whole tantrum and kicked me out of the store. This was humiliating!! As a manager you should go through some type of training. Keep in mind I stood quiet and left the store without arguing .I asked for corporate number and her refused to give it to me. Asking "why" . Security was very professional! You can tell that this is a toxic work space for staff and customers! Speaking English should be a rule when speaking in-front of customers! Staff and manager were speaking a different languages amongst each-other as I was getting checked out! Meanwhile the line was curving to the back !! This TJ max location just makes anybody a "Manager" poor deficient leadership abilities! Both managers on duty! "Chris" threw a whole tantrum and kicked me out of the store. This was humiliating!! As a manager you should go through some type of training. Keep in mind I stood quiet and left the store without arguing .I asked for corporate number and her refused to give it to me. Asking "why" . Security was very professional! You can tell that this is a toxic work space for staff and customers! Speaking English should be a rule when speaking in-front of customers! Staff and manager were speaking a different languages amongst each-other as I was getting checked out! Meanwhile the line was curving to the back !! read more

See all

Marissa the manager simply drove us nuts because of the terrible customer service provided. My friend bought a set of pants and hoodie for $29.00 and for some reason the cashier did not add the pants to the shopping bag. But he paid the full price. In less than 24h we went back to the store to explain that the pants were missing. We even found the exact same set to show them that in fact the price paid was for 2 pieces (unfortunately they only had a bigger size). We found pants from the same brand for 12.99 and expected her to give us the pants but nope, she refused to do it so. The option given was: you return your hoodie, I resell it to you for $20 and you buy the pants for the full price. I asked if she could at least give a little discount for the pants and the answer was NO. She made me feel so embarrassed because it sounded like she did not believe in what I was saying! Well, we don't you check your camera to see if I stole the pants of the set? This is very upsetting. I am a customer that shops at this store every week. I know she could have a done something better for customer satisfaction. She refused to do it. We then returned the set, and now your store lost money! Got the "set" (only pants) back refunded the full price to my friend. Unbelievable! read more

After dropping my son and his girlfriend off at the airport, I headed home. Before gettingbto my destination, I drove by T.J. Maxx and decided to stop in. I ended up making a few purchases. Wanted to give a shout out to the 3 staff I had the pleasure of interacting with: - Jean (Dressing Room)-- I like her pleasant demeanor. Very helpful too! - Jerry (Cashier)-- he was fun to talk to. Had good sense of humor. He said, "I have some of those at home!" He was referring to the bras that I was buying. - Another cashier (with long hair, didn't get her name) who called Jerry to help her with customers. She was patient and nice. I really enjoyed my shopping experience today. Thanks so much to the 3 staff at T.J. Maxx. Very nice! Happy shopping y'all! read more

T J Maxx - 01-25-22 - Accessories Near Me - San Diego, California

Cashiers are very slow, not worried about efficiency or customer service. Bathrooms are disgusting & horrendous. Love me some TJMaxx, but avoid this one at all costs. read more

The staff here is rude, and just outright awful they have no training. They need to host a training on customer service to these people. read more

First of all -- you can never go wrong with getting a great deal on anything fashionable. TJ Maxx has been my go to place for everything these days. From hair care, to luggage, to home decor, and of course their clothes...you cannot go wrong. And the SAVINGS is the best part. This place does get pretty busy during the weekends or holidays, but why not. I will be frequently be coming back to incur more savings. read more

My daughter loves this place, I'm not allowed to go without her! They always have a great variety to choose from, we especially like their clothes and beauty supplies. They always have decent pricing and helpful employees. read more

The blonde lady that works in the changing room area is the absolute sweetest. Cashiers have always been friendly as well. But an employee that was in the clothing section tonight was an absolute jerk and should not be working at a job that deals with customers. The store had just approached closing hours and my husband was already in line. Since the line was long I decided to browse instead of wait with him in line. As soon as I walked near her, this woman abruptly said "Ma'AM wE're CLoSeD". And it's not about what she said, it's the way she said it. She was so abrupt and her tone was so incredibly rude. I told her I know, my husband is in line already I was just browsing... And she did this sarcastic chuckle and said "yeah we're closed you need to go to the front". Like I said, it's not what she said...it was her facial expression, tone and delivery. She could've said the same thing in a normal & kind way. If you're so miserable and hate your job - find something that suits you better that doesn't deal with the public then. This interaction left me shocked and disgusted. Horrific customer service skills. I saw other yelpers mentioning a rude employee named Kim as well as the manager being rude and if this is all the same person as the one I had tonight....I hope she gets fired. Sure, sometimes people have bad days but that does not give you the right to take it out on other people. I hope I never see her again. read more

Stopped here the last time to look at some gear, and buy some gear for the heack of it. I like TJ Maxx. They have good discounts and deals sometimes. We walked inside and bought a couple things to shop. Good service and nice store. Always a pleasure. read more

I've shopped here many times, but the last time I went the front of the store smelled like piss, the floors were nasty. I also overheard the managers talking about their own staff like high school kids. Overall I love a good T J maxx and this one had plenty of items in stock, it's just Messy. read more

I went to return an item and they made me jump through hoops to literally return a 10$ item oh you need an ID oh you don't have the receipt can't return ... and then I had the card I used but they couldn't return it because it's from a different store The one star ratings from this store are spot on ! Do NOT WASTE YOUR TIME read more

I went to several TJ MAXX during my vacation to San Diego. This is the best one. The beauty department had many expensive brands but in affordable prices. The women department likewise, you can find many prestigious brands same as famous designer one. The store had a nice collection of purses and jewelries which I am fond of. You can also find affordable price of nice shoes. The kitchen department was full of great utensils and goodies. I wasn't planning to buy pillows or some decorative items but I could not resist this nice collection. The staff was very cooperative and nice. The store in general is organized and clean. read more

The manager named Chris just yelled at me over a pair of shoes. I had expressed that the shoes seemed worn, and the gal checking me out said she'd ask her manager to come over and see if they'd give a discount. The manager proceeded to yell at me and gaslight me saying the shoes weren't worn (they had black scuff marks on the bottom, and he even tried wiping them off). After I said the scuff marks shouldn't be there on a new pair of shoes, he proceeded to keep yelling and told me that if they're worn he just can't sell them to me. The poor woman working was so embarrassed that her boss would treat a customer so blatantly disrespectfully. I will go to another TJ next time - very poor management! read more

I've been to the stores too many times I don't want to admit. But every single time I was greeted was a smile and check out was always friendly and helpful and never felt rushed even though there was a line of mile. read more

I love to tjmax because if you need to find something for any occasion you can with different designs and patterns ,whether it's brand named or not. read more

Covid-19 I just realized I'm one of the only yelpers still labeling my "Covid era" reviews considering how long this time period is lasting. Nobody thought it would go past a year and into a second one. Either way, TJ Maxx has held it together despite all the angry Point Loma yuppies doing the same thing at the same time at the same stores and then unanimously complaining about waiting. (Y'all should check in with your therapists instead of huffing and puffing with your masks sitting on your chins). Anywho! I enjoyed my sanity doing some "essential" shopping. Big brand makeup at low prices? Yes! Random home decor in aisles that are easier to navigate than Homegoods? Yes! Work outfits, sexy pjs, and the occasional night out purse? Yes! Gimme! Am I using my platinum TJ Maxx credit card? You betcha! TJ Maxx has been good to me during this pandemic and I will continue to socially distance myself and wear my mask the right way as I spend my precious first world time shopping my arse off with borrowed money. Life is short and you gotta shop til' you drop. It beats sitting on the couch scrolling through all the doom and gloom. read more

Not sure if I was lucky and visited this place when there was a recent re-stock of beauty items, but there were a lot at this particular TJ Maxx. A bunch of Bareminerals foundation shades available (usually I find just one or two different shades) and a crazy amount of Makeup Revolution stuff. A tad more variety/stuff in general compared to other TJ Maxx locations. I was about to get away with not buying anything but found an Essie blue/teal duochrome nail polish haha of course I find this when I'm on a duochrome nail polish kick. Note: not sure why the store hours listed here indicate that this place is closed on Thursdays as I went today (Thursday) and seemed like it was a normal business day lol read more

T J Maxx - Accessories Near Me - San Diego, California

See all

Decent selection but more expensive than other T J Max in other neighborhoods. Also kinda annoying that an employee has to let you into the restroom and they act like you're asking them for $100 out of their personal wallet when you ask to be let in. read more

After my little stint at the Dollar Tree in this little shopping mall, I decided I go 3 doors down, as there was TJMaxx. I always enjoy looking at the watches they carry, as they are very reasonably priced and they have a great selection. Once in a great while, I have been lucky to find some awesome watches in the clearance area of the showcase and I have saved as much as 70% off of the retail price at times. They have great stuff here and it is little more high-end than Ross or Marshall. All of the TJ Maxx stores I have been to are very organized and they have a wide selection of brand name items. The household and kitchen products they carry were a big plus when I bought my house, as this was a place to come to buy things use at home. They also have a great return policy and the employees are super helpful. Although this review was a mixed bag, the five stars are for this location and especially for the super sweet lady who helped me at the jewelry section for the watches I bought. read more

See all

Let's start with the bad. The whole shopping center's parking, sucks!! Other than that. The store is always fully stocked, and it seems like they always have new clothes, new decor, new items! I come here a lot after work. Always find what I need. Side tables, cute bowls, clothes, earrings, you name it! read more

I wish I could put a 0. There is a skinny blonde lady who has been at this location forever. I used to go into the store often since it was on the way home from work. They used to have a good selection but every time she rung me up she was complaining about work issues or other customers the entire time. Very unprofessional and not a friendly environment for shoppers. I moved and started going to a new location which I love (Eastlake) and the staff are always friendly and polite. I did an online return there and they were fast, efficient and made it look quite easy. I started coming back to the Point Loma location since they are now next to my acupuncturist. The last couple times the racks were nearly empty (even in the morning). I went to return a small online order and the same lady was talking horribly about the two sweet older ladies in front of me. I was in line with them and they definitely weren't the things she was accusing them of. You shouldn't be talking bad about random customers but then lying about it. Then she screams out she has a huge online order and told me to do my return online next time because they aren't supposed to be taking online returns anymore. I told her I wasn't aware of that option and apologized several times since she was shaming me the entire time. After I returned the 5 items I go to shop and was very interested in trying on some designer sunglasses. Couldn't find an employee to open the case. I hear the lady from the front of the store (very loudly) and she's talking bad about the cover up I ordered then told her 2 coworkers that I have a weird selection and that I'm out browsing the store. So they are all busy gossiping while I'm trying to spend money at their store. I really wanted the sunglasses and to possibly buy more items but I was so insulted that this is acceptable for Tj Maxx. I won't be returning to this location unless I'm returning online orders on the way to my appointments. It's a discount store so I know not to expect the best of service but this is too much. read more

I second this recent review about Kim who works regularly at this location. I have also avoided her register when I'm in line to make purchases. She once chastised me for buying online when I was there to make an online return. She criticized online purchases and stated very strongly that she would never make a purchase online. This location also yells loudly into the intercom near closing time and does the countdown "attention customers we are closing in ten minutes!!!!" They will count down all the way to the final minute yet there is a long line and even if you are in line they are counting down as if you were not paying any attention in the first place. read more

Love shopping there. I highly recommend for high end merc handise at favorable prices read more

I had to take the time out to recognize Nicole who assisted me and my mother at the fine jewelry counter. Nicole has phenomenal customer service and went above and beyond to exceed our expectations and as a result we purchased so many amazing things at a great deal. She really is a superstar and good for business! Thank you so much Nicole I hope your management team and all your colleagues and superiors appreciate you as much as we did! Thanks for a wonderful shopping experience read more

I purchased products, we can't try them in the store due to covid so I took them home, then bring some of them back to return. Some of them had medium tags and were large, some i didn't like later on. I never wore them or wash them, just removed the tags out of habit. All the items were also folded just as i bought them. I went to the store few days before, asked the clerks about the returns, and I was told that it could be returned without tags. It was Saturday, I didn't want to keep the line when everyone's shopping so I went there during the week around 11am. Store manager and the assistant manager were rude, they huffed and puffed to my face, store manager came twice to tell me to have the tags, then he kept on putting some items on the counter, later on he said he can't take them back without tags that the return policy was on their website. I've read their full return policy and the only things you cannot return without tags were underwear's and swim-wears, I attached the full return policy below. I told them that I've read the return policy and the items can be returned without the tags, then he said they smelled like detergent and they can't take them back because it smelled like detergent. Today, I opened a court case against them, you should do the same if you come across to similar situations. read more

See all

Came here to buy just 1 mug for my sister that says "Best Sister Ever!", on December 8, 2018 23 people waiting in line to check out!!! Couldn't fit 23 in this photo. 5 cashiers open. Store appearance was very messy and full of clutter and things not in order, just thrown here and there, to me. I think they should have more than 5 cashiers for 23 people in line, especially for the Christmas season. read more

See all

Decent merchandise but the managers are righteous pricks. I'll figure out how to get what I need without the customer service nightmare.