Quick, friendly, convenient service…read more Going off a by word of mouth recommendation I stop in to get an oil change. Am I happy I did so. Markus the tech on duty had me pull right in. After taking my information, he got to work. Once the oil was drained he asked asked what grade of oil I wanted, synthetic or conventional. He explained the mileage and price differences of the two. During the oil change he held a friendly conversation while continuing to focus on the job at hand. When he plugged up the bottom and serviced the oil, he filled the window washer fluid, spray lube door hinges, and checked/serviced the tires. Markus had me on the road in about 30 minutes of arriving. Held a cool little conversation. Didn't try to rip me off but explained all the services that Instant Lube provided. Being a mechanic myself I appreciated him for his honesty. I HIGHLY RECOMMEND this business for your automotive needs.

I came here for an oil change and was appalled by the lack of professionalism. Expletives were…read moreflying everywhere and when I heard yelling and tools getting angrily thrown I was a little afraid for my safety. The oil change ended up fine, but I will not be returning.

Customer Service, explanation of charges for service, parts and warranty policy. Employees lack…read morecompassion, and empathy. My daughter had an issue with her vehicle. That was under warranty. She took it to the dealership. They did a diagnostic. Contacted the warranty company, and received a price for service that the warranty would cover and would not cover. The out of pocket estimate was way over her budget. No one was willing to work with her, and she took her vehicle elsewhere.

I have taken my ford under warranty there multiple times. service has always left a bad taste…read more Rude, unprofessional attitudes. recently they called me to discuss business and when I politely called them on being misleading I was hung up on. called sales manager to inform him, was never called back.

Everyone here is SO kind and helpful. I love that I can grab a coffee while waiting for service…read more They aren't pushy about upsales on services. The car was is great and the attendant always does an extra scrub before sending you through. Best place around!!

Great prices, knowledgeable staff and quick service! I will always take my car to Tom's.read more

I have taken my car to Dave's Garage for well over 10 years now. He has always been fair with me…read moreand someone I can trust to be honest and trust worthy. M. Wiese

I called the wrong Dave's auto(in south bend) and they were still able to get me in at the time I…read moreshowed up, and finished in a couple hours. Excellent service and will be returning

The experience started nicely; the guy who took payment was very nice. However, the guy holding the…read moresign at the entrance to the wash was very unprofessional and rude. He was rolling his eyes at me and talking to me like I was stupid when my electric vehicle wasn't switching into neutral.

Had vehicle damaged when going through the wash. Initial response was that they would review…read morevideo and get back to us. "crickets". went back several weeks later and spoke with another rep and he promised it only takes a few days to go over incident and will return with a call. "crickets". Had an elevated conversation on the phone today but i'm sure the Drive and Shine crickets will be chirping. Overall, They need to respond when telling customers they will respond. I'm also not a big fan of the Brush washes as I have had scratches from their location. I will never return and use brushless facilities going forward.

Serving the SB/Notre Dame community for years. If your…read morestudent has a car that may need service, set them up up w tony. Chances are your student will have a flat, Dead battery.... Tony is your guy.

Had a flat tire and they came to my rescue! I felt kinda sill, the truck was in my driveway but the…read morespare was flat and no air compressor but they didn't mind at all. They were very nice about the whole process.

Price warning: 109.99 plus a 5.20 extra oil charge. After $25 discount from a coupon that can be…read morefound on valvoline's website still 94.23 after tax. Most I have ever paid for an oil change and I always do full synthetic. If you do get full synthetic check your owners manual or just google, you do not need to change it in 3,000 miles like their sticker says. I do not appreciate the service specifically Michael gave. Micheal was the tech above, from the start he was asking me my tire pressure and looking at my tires' max rated pressure to tell me what he thought it should be. As he was looking I mentioned it should be 35 psi and was opening to show him the information sticker in my door jam. His response before my door barely moved was that you actually are supposed to follow the tires specs, which is wrong. I might be a woman which caused him to look down upon me but I worked in the diesel mechanic industry, I know how cars work especially something as simple as tire pressure even though Micheal doesn't seem to. I shortly responded "well they are currently at 40 psi so they are fine", I have not adjusted my tire pressure down from the winter yet due to being busy, the same reason I came to valvoline get my oil changed. From there I know he would not be able to check my washer fluid level due to it being built into the side of my engine that you can not see, he entered it as checked-OK, I have not filled it since December. A respectable oil change place tops off the washer fluid. They finish changing my oil and I go home. The next day on my way to work I notice 2/3 of the way to work I smell slight burning oil, which if I was none the wiser would cause me to worry that my car was leaking oil a day after getting an oil change at vavoline. I will give credit, it is not leaking as I did go under my car today to check. Now, I am aware my vehicle doesn't have a good engine filter set up but the amount of oil left on the undercarriage of my vehicle was sloppy. Only took me 30 seconds to wipe down with a shop towel after I got under but that is a 30 seconds that should have been taken by Glenn, the tech in the pit, to have respect for his workmanship. The final straw though in this unprofessional and overpriced oil change is today, when I opened my hood to work on my car I noticed that Micheal left a dirty shop towel inside of my engine compartment. Micheal needs additional training. I will not be returning to this establishment.

Fast and efficient service at a fair price. Id also like to…read moresay the young men, Dago and Cohan, gave exceptional customer service.