They took care of everything my car needed. I took my BMW there after it was misdiagnosed by…read moreanother shop. They were able to get it figured out quickly and fixed right. Replaced my thermostat, ground wire, and got me up and running after my car was constantly overheating and going into limp mode.

I was in town and I needed my car fixed asap and i google around and experts auto service was one…read moreof the recommended places that showed up. The owner is very nice and really smart and knows what he is doing.

Received same-day service for a small issue with my car and was in and out within 45 minutes. Was…read morealready impressed with the efficiency and willingness to service even more so impressed by reasonable price! Would definitely recommend.

Recently when to Chojnacki Automotive Repair and was very impressed with the shop. It was very…read moreclean and the people there were very professional and did the work for a great and reasonable price. I would totally recommend Mr. Chojnacki to anyone that needs their vehicle worked on. Great to have a local business that you can trust. Wish more businesses were like that. Thank You!

I live in Indianapolis and my car started overheating while I was visiting my boyfriend in South…read moreBend. I was super worried that I was going to have to miss a lot of work but Avenue automotive was able to get the job done within 48 hours (and right before Christmas). I am so grateful for these lovely people, everyone was so friendly and helpful. The price was even taken down when I mentioned I may have trouble paying for it. I really appreciate these generous and kind folks. They took what could have been a bad situation and made it manageable.

Needed an oil change quickly before a trip and when I called several places they were too busy to…read morefit me because short staffed in any of the 3 days I had left before my trip. So after reading reviews, called Avenue and they said they'd fit me in if I could leave my car for a bit. I did just that. When I went, they are so nice!! Super friendly & I loved how they treat their customers and each other. We talked about how hard it is to keep workers now & he said you have to treat them right. Isn't that the truth! Love that!! Highly recommend.

Really tough repair job on 2017 challenger scat pack that ran into some issues. Customer service…read morewas great. Helpful team took care of me

Took my son's car in for an oil change and to get AC diagnosed and repaired. They quoted a price,…read morebut upon pickup it was quite a bit more. They recharged the Freon, but there was a leak, so it stayed cooled for about 24 hours. I have called three different times to speak with someone about price discrepancy, I have been told district manager will call me back. Weeks go by and nothing but crickets.

I took my car and have my brakes , looked at I was not having any problems with them , no squeaking…read more, no rubbing , nothing I was just trying to be proactive , the mechanic came out and said you need to change the back pads and rotors. I asked about the rotors because I said there has been no issue with the brakes.Well, we just replaced the rotors.When we replaced the brake shoes. I took the car to another mechanic who took the tire off and told me my rotors , look like brand new and there was no reason whatsoever to replace those this really upset me because I had been a long time customer and I felt like I was being taken advantage of. I guess this is why it's always important to get a second opinion

Customer service is top notch!…read more Mike was very good to deal with and the place has a great feel to it! Definitely a positive experience!

I found Auto Import Specialist a few years ago. After receiving completely awful service for my…read moreMercedes at the local 'beep beep' dealership, I needed a service center that was honest, fair, and that I could trust to work on my E-350 wagon. I have to tell you AIS fits the bill in every way! The service is exceptional, the guys are very customer oriented, and the work is stellar. I have been around awhile, have had many classic cars, and have been to many auto shops throughout the course of 60 years of driving. This place is head & shoulders above most. Take your car here if you want to be treated with courtesy, honesty, and fairness & want good work and great communication. These guys, Mark, Jeff, Joe and all the guys in back love what they're doing ... and it shows!

I am a 73 year old, widowed grandmother and I've had AIS work on my 2008 MINI Cooper S about 4 or 5…read moretimes now and am extremely happy with the service I've received from them. I feel my car is in good hands with them, they are honest, do great quality work and I feel I can trust them to keep my car being dependable for me. They will continue to receive my business! Knowledgeable, professional and trustworthy is what they are!!!! Karen S

This is the place you send your grandmother, mother and anyone that you know needs service with…read morehonesty and integrity. I have had all my vehicles serviced and worked on at New Paris Auto for 24 years and again just this week. As a business you don't stick around for 24 years if you are doing something wrong. The owner Larry actually has a heart and is conscious of what his customers are needing, not more or oversell you but to make sure your vehicle is safe and your business is appreciated, we all have a choice where we spend our hard earned money. A good business with great results now means you just don't stroll in and say oil change please, Larry is like a doctor, not an emergency room so you will need to make an appointment, possible you might get an emergency repair so plan your service. Let his work and his other mechanics work speak for itself and take away your angst on knowing who you can trust. Loyal customer for 24 years and will be until I can't drive .

Came in for an oil change, left with $5000 in quotes for services that weren't required. Struts…read morewere needing changed, I have a warranty so asked if it would if that would be covered. Larry simply said "no, most warranties don't cover electrical"? Brought my warranty in and showed that it did cover electrical and asked if it would cover it and he said "No because there is nothing wrong with your struts" 0 out of 5 stars​

The service department is truly terrible. I had by 2022 Ram TRX serviced hear through warranty…read more They replaced the front control arm and did an alignment via approved service through my extended warranty. It took them over a week to fix (it's a 3 hours job). The alignment was botched and the steering wheel was not straight when it was returned to me. When I called them back to correct the issue, the service advisor informed me I can certainly bring the truck back... but they intend to KEEP the truck until my previous bill was paid by my warranty company. Shocked, I called the warranty company to see what was going on. They told me the dealer would not accept their payment due to having to run it through through a credit card service (100% of 3rd party warranties do this with 0 problems at other dealers). Apparently, Tyler did not want to pay the 3% fee for the transaction. Why this was not added to the cost (to me) I will never know. But Tyler would not accept payment and told me they would KEEP my truck until I PAID the full bill (I had already paid the deductible upon completion of the service that day). I wrote to the Service Manager with this problem, hoping to find a solution that worked for everyone. No reply. I emailed the General Manager. No reply. I then emailed Scott Tyler directly to tell him how his customer was being treated, because if it was my business, I would certainly want to know. No reply. I told them all in my email that I was reaching out to correct the issue in order to not have to do what I am doing today, which is share negative feedback with all social media and RamCares. Since there was nothing after several weeks of trying, here we are. And my steering wheel is still crooked, which I will now have to pay someone else to fix. Horrible service, incompetent employees, management, AND ownership. Take your money elsewhere so you don't have the same experience.

Service department customer service is aweful just going through a routine warranty check an the…read moreguy at the counter an I quote from the dealership I bought my car from she said he was a dick will never take another car there drove to south bend got two cars scheduled no problem they won't get a dime from me ever again.