My car was hit by another motorist. Bob, who looked at it, was very honest and saved me a lot of…read moremoney and aggravation. It is nice to know that there are businesses who still put customers first. Thanks!

Stay away! I never write online reviews, but need to warn everyone about Gerber in Webster. Our…read moreSienna was rear-ended and brought to Gerber for repair. When we picked it up, the manager lifted the tailgate to show us the repairs. When I walked closer to examine them, he slammed the tailgate closed on my head. I'm sure this was an accident, but I didn't get to examine the repairs closely after that. We took the van home and noticed about a dozen things that were not done correctly (the carpet was all bunched up, the rear wiper assembly was not put on correctly, there were significant gaps between the replaced parts, pieces were missing, paint was done poorly, etc). I called, and they agreed to have us bring it back and they said they were going to fix everything. When we came back to pick it up, I examined things more closely, and everything seemed better except the rear wiper was still misaligned. They said they were going to order a new wiper assembly and call me to have it brought back in when the part arrived. They never called, and we decided to just live with it. Several months later, we noticed that our back up lights weren't working. I purchased new bulbs to replace them, but the new bulbs didn't work either. I needed to disassemble the trim on the tailgate to find that they didn't connect one of the plugs. Once I plugged that in, the back up lights worked again. The following summer, I went to hook up a trailer, but the trailer wiring was missing. I took apart some of the trim, and found the wiring buried inside. I pulled it out and hooked up the trailer, but the lights weren't working. I was able to determine that no power was getting to the plug from the van. I took apart more of the interior trim and found that they did not connect any of the plugs for the trailer wiring. All of the plugs were just dangling. So unless you want to fix all their mistakes yourself, just stay away from Gerber!

No one wants to have an accident; but if you are going to have one, ending up at D.C. Collision…read morewill certainly make the experience less of a pain. Had a fender bender with my 2014 BMW X3; my mind was panicking with the time out of work for estimates, getting a hire car etc. however my insurer (Geico) gave me the option to go to D.C. Collision for my damage assessment and (if I chose to) get the work done too. I'm glad I did; the appointment was made promptly, when I got there I was greeted courteously by a representative of the company, a Geico rep and a enterprise rent a car person. Paperwork took ten minutes, they told me approx 1 1/2 weeks, then the Geico guy had me sign a few things and also the enterprise guy gets me back on the road - max 30 minutes!! 1 1/2 weeks later (as they estimated) i get a nice call from D.C. Collision - the car is done! I'm back the next morning, drop off rental, sign some paperwork and a small excess on my insurance policy paid and I'm back in my good-as-new Bimmer! Overall very profession, courteous, prompt and genuinely nice people. If you get referred by Geico to D.C. Collision, don't be put off and think that you need shop around; Geico is very concerned about working with great partners, and they made the good choice with D.C. Collision. 5 stars and a crisp high five! :)

DC Collision did a great job fixing my car! Someone ran into my car in the Wegmans parking lot. DC…read moregave me an estimate and worked with the insurance company. I actually had to wait a month after my estimate because my son was due in a few weeks. But once I was ready to go they once again took care of everything, getting me a rental car while the work was being done. They cleaned my car so it looked great when I picked it up. They even took care of a couple of scrapes that were there before the main damage! Everyone was friendly and helpful. I highly recommend DC Collision.

I would highly recommend Diamond Collision for car repairs! They are super professional, makes it…read morevery easy when working thru GEICO & does the repair within estimated time. The paint is matched mostly in-house & matched my color on the dot. It looks like nothing ever happened! Thanks to Chuck & his team for a great job working on my Trax! I appreciated everything you all did for me!

I have had the pleasure of meeting both Chuck and his lovely wife Mary on two separate occasions…read moreand I immediately could sense that they were genuinely honest people who were not out to make a fast dollar on you! Chuck fixed my car in a timely manner and his wife even came to my house and picked me up! I highly recommend Diamond Collision to anybody who is looking for great workmanship at very reasonable rates!!!

I have used Scott's several times on several vehicles. The office manager/owner Caylee is very…read moreknowledgeable and while the work is in process they text you progress reports.

My car was rear-ended and further damage was found mid repair. They worked with the insurance…read morecompany and saved me a headache. A mechanical repair was also needed and I hold back on five stars only because the communication the body shop has with the repair shop could be better (I basically acted as the go-between to get things done). High quality work and professional. Frank should be commended for his professionalism.

Danny, the owner sold me a car and after asking him if it would pass inspection for my disabled…read morewife to drive slapped a sticker on it with a bad wheel bearing which could end catastrophically and would not pass a NY safety inspection. As well as multiple other issues with the vehicle that he lied to me about

Those guys are the best! We had a problem with the transmission of our 1979 Volkswagen Westfalia…read moreand Kurt's garage seems to be the only one who could help us in western New York. They really went above and beyond to help us and we're really grateful for their great service!

Your vehicle could not be in better hands! Caliber Collision…read moreon Empire Blvd. are the best. Work is impeccable and customer service is above and beyond! Vanessa and Josh are so very professional and kept me informed every step of the way. I highly recommend you bring your vehicle to them , you will be very grateful you did.

Went there recently to get my car repaired and the service was amazing. Vanessa was beyond helpful,…read moreshe explained everything in detail and they finished the job quicker than anticipated.

My car had huge scratches from hitting a pole. I got a fair quote and the car was done beautifully…read moreby the time promised. They also detailed the car which was a great bonus. They are a reliable local shop that I recommend. Their only downside is you may have to wait to actually get in because they are busy but it was worth waiting a few weeks.

I had bought a used Lexus that was in great shape but had some scrapes on the front and rear…read morebumpers. I thought about buying new bumpers but decided it would be simpler to just get the existing ones fixed at Smith Automotive Paint and Collision. They fixed the rear bumper, but after I picked the car up from Smith, I noticed they hadn't fully fixed the front bumper. I took the car back to Smith and they agreed to finish fixing the front bumper, which would require removing it again. Unfortunately they didn't fix it the second time. They left a significant mismatch in the paint, which they could have easily avoided if they had removed the bumper again and painted the entire bumper. Instead they short cut the repair by leaving the bumper on and painting only part of it. Now I've spent nearly $900 and wish I had bought new bumpers instead of going to Smith.