Came out right away on a Saturday afternoon to fix a clogged floor drain. Jay did a good job and made a thorough repair, including cleaning up and giving advice on how to prevent a recurrence. Respectful of our property and cleaned up quite well. Would not hesitate to hire again. read more

If you need backflow testing done, Brad is your guy. He was punctual, answered all my questions, and just pleasant and professional. I feel good about calling Brad for other plumbing needs. read more

Brad continues to provide outstanding, timely and courteous service. As always, he remains very responsive, punctual and uses high quality products. Never pushes for additional things to be done. And it helps that he's an honest, genuinely down to earth guy! read more

I love hot showers as well as anyone, but this was ridiculous. We weren't getting any cool water coming out. -scorching hot! It felt like my eyebrows were singeing right off of my face. I have no idea how my spouse could stand it. I was yelling obscenities every time I had to stand under that shower head. I assumed it would be an easy fix, but nothing in my life or house is ever simple and this shower was no different. I wasn't thrilled to learn that the only way to fix this problem was to cut a 24x12in hole behind the toilet and replace the entire shower system, but after a couple of weeks with scorching hot showers, I was ready to accept what must be done. Unfortunately, it took a month to get the parts in. Not Brad's fault. Blame Grohe. But by that point, my esthetician was even yelling about what it was doing to my skin. Despite the looooong wait, Brad was great about keeping in touch. He promised that I would be at the top of his list when the part came in and just like he promised, I was. It was a smooth process once the shiny new hardware was in. In and out in a day. Very professional. Informative. All positives. In the end, it was a painful 2K price tag for more tepid water, but the pain of that was quickly forgotten the moment I finally had a curse word free shower. read more

Brad was asked to return to fix a problem that was not fixed during the first service visit. He charged us a second time $150 service fee plus parts to fix one of the original problems with a toilet. He was here about 10 minutes to fix the leak. We questioned him about the second service fee and asked him to please work with us because the problem was not fixed the first visit. He reluctantly offered to take $10 off! Really? Really?? We value everyone's time, but in this case we feel Brad was not willing to work with us at all! We would not recommend Marquise Plumbing because of Brad's unwillingness to reasonably reduce the service call or eliminate it because of the situation. This handling felt really wrong and unprofessional. This handling is NOT the way to keep a customer or to gain new ones. We will NOT hire again! read more

I called Brad about a plumbing quote I had received from another plumber. Brad got back to me very quickly and verified that water heater I was quoted on is good quality and the price I was quoted was very fair. Brad was extremely nice and informative, despite the fact that the information he gave me meant he wasn't getting my business. I was grateful for Brad's honesty. Update: I remembered the previous interaction and ended up using Brad when our ejector pump failed. They replaced our pump and everything was good. A year later the sensor failed on the replaced ejector pump, it was under warranty and Brad came out to replace the sensor charging for labor only. Another year has passed and the sensor has somehow seems to have failed AGAIN. These things happen, not that big of a deal. But I've now called Brad five times in the past week, leaving three messages and still haven't gotten a call back. Very frustrating when this sensor should still be warranteed. I'm hoping Brad sees this negative review and gives me a call back. Maybe there's a good explanation for why he's been unresponsive for the past week... read more

Thanks yelp reviewers! I needed some work done on a running toilet, so I followed the yelp reviewers and had Jay from Marquise.......he was out promptly as promised, diagnosed the problem, walked me through it and how he would fix it and the cost. He was done efficiently, on time, at a very fair price, and proceeded to walk me through our other two toilets. Yes, one was problematic but he easily fixed it for free. I was so impressed with the skill, customer service, and price that on-the-spot I booked him to pre-emptively replace a 16 year old water heater. Again, he was ontime, worked promptly and efficiently, all at a very fair price. I would easily recommend Jay and Marquise for any work you may have. OUTSTANDING, read more

I had an excellent experience with Marquis Plumbing recently. Here's my story: My double sink in the kitchen backed up and I ended up borrowing a 50 ft rooter from my uncle to clear the line. It worked! Well, it worked for two days before the kitchen sink backed up AGAIN. I thought I must have had a serious problem so on a Sunday night I called Marquis and got a hold of Brad. I spoke with Brad for nearly 30 minutes and he walked me through the issue logically. I thought I must have a MAJOR issue with my home's main line and would need to have a professional come out and clear that line from the house to the city sewer line. Brad asked me to check my toilets and bathroom sinks to see if they had any issues - they did not. Brad explained to me that I must have dislodged some "grease" (industry term for all the crud in your pipes) when I used the rooter and it blocked up the kitchen sink again. Made sense and seemed logical to me. Brad suggested I try again and borrow my uncle's rooter and this time run it a while - then after a successful run with the rooter, and putting the kitchen sink p-drip and plumbing all back together, I was coached to fill up both sinks with super hot water and let them drain. The hot water would soften up any of the remaining "grease" (like warming up cold bacon fat) to make it run smoothly down the main line. IT WORKED! It's been over a month and no issues. I asked Brad if he did any other plumbing work (work I can actually pay for) and he said he does everything plumbing related. I need all my toilets replaced and I know who I'm going to call . . . the honest guy on the other side of my phone call when I needed a little guidance. Thanks Brad and I'm definitely going to use your services for my future plumbing projects. If there were 6 stars I'd give them. Thanks Brad! Mike G Naperville, IL read more

I contacted Marquise Plumbing based on a recommendation from a neighbor. Our upstairs toilet started leaking and of course hubby was out of town and couldn't look at it. I called Marquise Plumbing mid-morning and the owner, Brad walked me through a couple things to check in case it was something I could fix myself. I appreciated his willingness to help me resolve the issue without automatically spending money on having him come out. Unfortunately, it turned out to be a bigger issue and he arranged to stop by that afternoon. Brad arrived on time, was very knowledgeable and friendly and was able to fix my toilet in very little time. He cleaned up everything after completing the work and did an outstanding job. The price was also less than I expected it to be, which was a nice surprise! I would not hesitate to call Marquise again for any future plumbing needs. We are thinking of remodeling one of our bathrooms next spring and I know who I'll be calling. Marquise is a very professional company that doesn't try to sell you things you don't need, which is very important in my books. read more

Brad is great to work with. I am a real estate professional and have used him a few times for my clients and have had nothing but honest, cost effective, prompt service. Very important things for me to be able to pass along to my clients. I haven't had to use him for my home yet (thankfully) but if/when I do, he will be the first person that I call. I will never second guess recommending Marquise Plumbing. read more

I was looking for a new backflow inspector and saw these guys here at Yelp. Called them up to schedule an inspection for this year. A couple of hours, I got a call from Brad and had everything scheduled. They are very flexible with schedules, I had some changes prior our appointment. I gave Brad a call and he didn't say no nor hesitated. We are able to adjust our schedules and completed the inspection. They will be my go to guy now and will definitely recommend them. read more

Called Brad and left a vm in the early afternoon - he called me back later than evening and left me a message. I had already setup an appointment with another plumber, who charged a service call fee, which I wasn't happy with, but I also figured Marquise would charge this...so I didn't call Brad back. Brad then followed up with me the next morning - and I was impressed by that level of follow-through from a plumber. He was able to email me a quote later in the day to replace our broken washer pan and install a battery backup sump pump - which I thought was for a reasonable price. I was also able to use a couple of coupons from their website. Brad was prompt at 8am on Monday morning (even though it was crazy cold outside) and had both jobs done pretty quickly. He also took the time to explain and show me what he did so I would understand, which I always appreciate. Will definitely use them for plumbing needs in the future... read more

Firstly thanks to all of you who have reviewed Brad cause I got to tell you I was not disappointed. Called him in the am and like his voice mail said in an hour he called me back, 30 mins later he was in my home taking a look at my sump pump. He quoted me a rate for the pump and the battery backup and had all his rates in a well cataloged folder. We agreed and he left to get the product and an hour later back. He explained everything to me and how it worked and what he was doing etc. It's kinda amazing how he gets down and dirty cleaning up stuff that I do not think anyone else would have cause really you don't see some of the stuff buried under the water. 2.5 hours later he was done and cleaned up and out the door. I am highly impressed with his service. Recommended to anyone who wanted not just reasonable pricing but top class service. He coming back once it all dries to seal it and take a look at some other plumbing needs. Thanks Brad for some really great work!! read more

We just had an awesome experience with Brad of Marquise Plumbing. We had been planning to eventually replace our 40-year-old bathtub, but had to do it sooner rather than later due to a plumbing leak. Brad came over right away and was able to fix the leak at a reasonable price (saving the ceiling in our downstairs bathroom from further damage), and then credited me for half of it when he installed our brand new tub a week later. Brad was extremely professional, accessible, and willing to answer any questions we had. His quote for the new tub + installation came in under other estimates we had received elsewhere, and it went very, very smoothly. He cleaned up before leaving, which we really appreciated. Today, four days later, he called me to see how everything was doing and if I had any questions. The level of service is OUTSTANDING and I will be recommending him to my friends! read more

I highly recommend Brad to anyone with a plumbing need. After reading yelp reviews for local plumbers, I called and left a message. My call was returned within the hour; he was on his way to another customer so he gave me an ETA on when he thought he would be available. He let me know when he was on his way and showed up on time. He was friendly, educated me on the situation, provided me with options, and was quick to fix the problem. I was extremely pleased in my decision to call Brad and will certainly refer him to anyone I know in need of his services. If you are trying to decide on which plumber to call, definitely give Brad a shot; I doubt you will be disappointed. read more

I highly recommend Marquise Plumbing to any and everyone! I have a party tomorrow and just realized today that I have a plumbing issue that has to be fixed before the party. Marquise is the only plumbing company that contacted me back right away and were available to help me right away. Jay came out in less than 30 mins and fixed my issue quickly and he was really nice. I was so stressed out but not anymore :). I will definitely be using their service for any future plumbing issues. read more

Jay has come out to fix two different issues for me and been so helpful, on time, and fair priced. I am very happy with them and will continue to use those service. read more

Keeping customers safe is important to Brad. He put my mind at ease by calling ahead & explaining the covid safety precautions he would be taking. Not only did he do an exceptional job but he took every precaution to put my health & safety first. He was prompt, polite, professional, and reasonably priced. I would highly recommend using his company. read more

Great experience with these guys. The problem was fairly straightforward, Ron gave me an accurate and reasonable quote and was super friendly and flexible (and around the holidays too!), and got our faucet and valves replaced in under an hour. I really appreciated his advice and will definitely be using Marquise the next time we have something come up - I can't say enough good things about Ron! read more

Marquis installed two water heaters for us and some other updates. They are a company that you should be confident in using. Brad and Jay did great work, they are professional, on time, friendly and reasonably priced. Call them! read more

Contacted Brad at Marquise regarding a leaky hose on my dishwasher (which had flooded the kitchen floor and crawl space) . He responded quickly and replaced the hose with copper tubing. When I accidentally loosened it by pulling out the dishwasher a few days later, I called Brad and he came over and fixed again for no charge. Very responsive and very reasonable pricing. Would recommend him for any size job. read more

Brad and Jay did an excellent job replacing our water heater! Fast, courteous, efficient and competitively priced are just a few praises for these guys!! Plus the fact we had a new hot water heater installed and operational same say! Highly recommend!! read more

I called Marquise plumbing early morning desperate for help. Due to a clogged toilet I had water flooding my laundry room. Brad came over with in the hour. He was very honest and professional. He unclogged our pipes and installed a new toilet that was needed. I was extremely satisfied with his work and would recommend him to anyone. read more

Brad at Marquise has been the best, not just as to his work but also as to his helpfulness, friendliness and concern for his customers. I have a special situation in that I am an out of town owner of a rental home. It's tough finding a contractor under those circumstances. In Brad I found a gem. Brad has always done a great job for me and tried to make everything as easy as possible for me. He's as good as it gets. read more

When our cut-off valve exploded due to a sudden thaw last weekend, Marquise was the only plumber that could get someone out quickly. Jay fixed the valve, gave us some great pointers for avoiding future problems, and recommended a good drywall contractor to fix the wall. read more

Prompt service, reasonable rates and was able to resolve the problem well.

I called and set up a 2-hour appointment window with Ron Ross. He called just before the start of that window to give me a better estimate of when they would arrive. This awareness of customer service continued throughout the job. Being retired, I ended up talking to him through most of the job. He's an interesting and well-spoken guy. Ron and his helper showed up on time, assessed the situation and went to work replacing two, leaky 30-year old outside spigots. The replacements were top quality as was the work. The next day, I ran water through the spigots for two hours and then checked both inside and out. No leaks. So, what does that show? Well, not much in itself - sweating joints is plumbing 101. But the joints were all at right angles and, while the inside shut-offs that they added in the crawl space could have been oriented in any direction relative to the pipes, they were neatly horizontal to the ground. As they say, each job is a portrait of the worker. And as a customer, I could not have asked for a better portrait. And when it came time to settle up, he used an iPad and email, not paper. It was nice to see a company keeping up with technology, maintaining customer service and doing good work. So simple, so rare. I would call Marquis again without hesitation. read more

I made a next day appointment, but Brad called was able to arrive early if I wanted. He was friendly, professional and very helpful in solving all my problems, and even assisted me in having the manufacturer replace my faucet. I highly recommend them and would use them again in the future. read more

Brad is a very nice guy and very professional. Called me back right away ... showed up on time ... cleaned up after himself and charged a very reasonable rate for the work performed. I will definitely use him again and encourage you to do so. I rarely write reviews, and to be honest, it's generally poor service that motivated me to do so. So, I'm happy to put in a positive plug for Marquise. read more

I can't say enough how outstanding this company is. Recommend does not go far enough. This was by far and away the best experience I've ever had with a plumber. By way of background, my story begins the night before I called. I walked down to the basement to see significant standing water (not weather related nor a problem that had occurred previously). The next morning I called Marquise Plumbing with little to no insight other than the obvious "I got water where it shouldn't be." Ron, who took my call and personally came to fix the problem, was able to give me a brief assessment, based on only my extremely limited knowledge, to allow me to make the informed decision on what next steps may be necessary. Later that very same day, Ron arrived at my house not only on-time but in fact BEFORE he initially quoted me to according to my availability. Not only was Ron prompt and professional he was also a genuinely good guy. When he arrived he went straight to work and assessed the problem with more detail. After nearly an hour of service Ron had diagnosed every problem, even those I did not initially discuss on our call, and provided me with comprehensive and affordable (in some cases FREE) solutions to those problems. On the main issue, however, he informed me would not be fixed permanently through what he was capable of doing because it was not a plumbing issue but rather a septic issue as a result of severely grease clogged 1940's catch basin. Instead of just giving me a quick fix that would fail in a week he provided me with real expert insight so I would not be misinformed or overcharged for the service I actually needed. It was at this point that, though he had already assessed my issues, confirmed them through some testing and had spent, and explained them to me with demonstrations that Ron stated to me that he does not charge for unneeded services and that his consultation, because of his inability to amend the issue, would be FREE OF CHARGE. In his words, "I don't operate like that. I'm not that kind of guy." Not only that, but because he referred me to different industry, he will effectively be turning down my business. It is this level of honesty, integrity, and customer service that differentiates companies in this space. Where I have been charged 300 dollars before for things I could have done myself, Marquise chose not to take advantage of me and instead provided a WOW customer experience. Truly, as long as I live in this house, I will not use another plumbing service. read more

Didn't call back. Needed help on urgent basis. Called and left a voice message. Never got a return call.

Called Marquise and Brad was very courteous. He arrived on time and was friendly. He replaced the wax rings on two toilets that were leaking. He even cleaned up the grout around the toilet! I called Brad on another occasion for another leak and he fixed that quickly. Very good and reliable service. John A. read more

Brad is a great guy and is honest and fair with his pricing. I will use Brad for any plumbing issues I have going forward. I had an issue with my hot water heater and Brad returned my call at 730am and was able to come on-site by 10am! read more

Did a great job...called this morning, to the house this afternoon in the middle of the 2 hour window provided. Very thorough job completed, at a price point expected for the repair. Would highly recommend this very professional company, with a clear focus on service. read more

Marquise did excellent work with extremely competitive pricing on a difficult 50 year old cast iron sewer line replacement. The pipe had collapsed and the work was done in very a tight area. I am really pleased with the result. Brad and Jay are nice people, easy going and competent, and I highly recommend them for any plumbing work. They cleaned up perfectly afterwards. Top notch in my books. I can't thank them enough. read more

We purchased a home in September of 2017. As with any older home, you expect there will be a few necessary repairs. Well, it so happens that we have had to replace the ejector pump in the basement, the sump pump and the water heater, all within 2 months. Marquise has been outstanding with their response and customer service. The prices are competitive with other providers in the area. We're sold on Marquise. read more

Had a bad smell in our crawlspace. At first I thought it was a cracked sewer line. Jay came out and knew right away it was a clogged drain backing up. He cleaned it out finding tree roots the plumber before missed (it was cleaned out 2 months prior). Then he was able to stay and fix a leaking drain from the tub. He was quick, neat and friendly. I will be happy to call Marquise for our next plumbing needs. read more

I simply can't say enough good things about Brad & Joe. Twice I have called about a water leak (once in the bathroom, the latest in my basement), and they have responded quickly. This last time, I had found a water leak by my furnace. Joe came out, took one look and said I needed an HVAC service. He was right! Love having someone so honest, makes me have faith in people. read more

Marquise plumbing is great!! They are very reasonably priced & extremely honest...by far the best plumbing business that I have ever used.

We had some initial scheduling issues with our appointment due to an unavoidable family emergency. The miscommunication left me unhappy. Ron was committed to make things right and take care of his customer. I like how he listened to my concerns and tried his best to remedy the situation. That is my definition of quality. Ron came out and did a great job. He was friendly and very personable. I would definitely use Marquise Plumbing again. Thank you, Ron. read more