I had a window well backing up. It was a pretty easy fix he told me to try before he came out. It seems to have worked. That's great service!! read more

I've used this company several times over the years, and they've always been fantastic to work with. They're quick to respond, efficient, and always professional. I called them this morning around 7 AM, and by 10 AM they already had my hot water heater replaced and the sewer line cleared. You really can't beat that kind of service. What makes it even better is that they're a veteran-owned local business. As a veteran myself, I truly value supporting companies that share those same values of integrity, reliability, and commitment. They've earned my trust time and time again. I highly recommend them. read more

They did a GREAT JOB!!!! Reasonably priced! Arrived when they said they were going to arrive! I couldn't have asked for a better team! My kitchen drain backed up everywhere over the holidays. They fixed it quickly and correctly the first time. So thankful for them! read more

Had Plumb It Best come out for a plumbing issue at my home in Aurora, and the experience was great. They showed up on time, diagnosed the problem quickly, and explained everything in simple terms. The repair was done fast and the price was fair for the work read more

They were so attentive, provided great feedback and guidance but most importantly were professional the entire time. Highly recommend their services for any plumbing issue even emergencies read more

Very quick response - same day. They were able to rod my kitchen sink drain within 30 minutes. Very professional and courteous.

I woke up without hot water yesterday. I found my 17 year old water heater leaking from the inside and will not light. A quick search on the Bradford White site and found Plumb-It in my area. I am grateful that they were able to installed a new 75 gallon on the same day. The crew answered all my questions and clean up afterwards. The whole process was great and without surprises. Thank you Scott and crew. read more

Plumb It Best - Plumbing Near Me - Aurora, Illinois

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This is the best plumbing company I've experienced. The first company I choose was the worst choice and Scott had his team come out and correct the issue worked with me due to my schedule and video service of recording the problem. I was told by the member of my church that this was the company to go with. They saved me stress, money, and time. Now I can run water without a problem where before Plumb It Best came, I was not able to run any water anywhere otherwise water would back up. Plumb It Best is the best!!! These are good people God Bless them. read more

I needed a drain line cleaned out. I've tried other plumbers in the past and I have had "mixed" results. I decided to try Plumb It Best. I could not be more pleased with my experience with this company. The technicians (James & Pedro) arrived for my appointment on time and were as professional as you would hope for. Their work was top-notch and they completed the job in a timely manner. Pricing, I thought was reasonable. If I need plumbing services in the future, I now have a "go to" company for my needs. Thanks for being a great company! Roger H read more

Great work on water heater replacement and another semi-emergency. Scott must be a wonderful boss - his guys are always pleasant, smiling, and thinking! read more

Holy cow. We just bought an older house and Plumb-It has been a lifesaver! They came out when we found wet pipes in the basement from under our shower and diagnosed new tiling being needed. Then we got a new fridge without an ice maker, and the old pipe was leaking. They came out and fixed that. Then a clogged bathroom sink drain caused a problem and they came out and replaced the overly clogged pipe and I had them install a new toilet and shut off valves under the sink. In just a few weeks we've needed them three times and every time, the owner Scott helped us through the issue, got us in the schedule, and his workers did a great job. They cleaned up, were friendly, explained everything... I will never call anyone else for plumbing issues. Be patient as they are swamped right now, but holy cow, this business is amazing. read more

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This will be my "go to" when I'm having maintenance issues. I called and spoke with Scott, who responded quickly. I was having a water heater issue and he knew exactly what to do! I had hot water within 30 minutes of talking to him. He's definitely at the top of my list when I need any assistance. read more

I would highly recommend Plumb It. They arrived on time, provided excellent service, I will definitely use them again. read more

Quality work, efficient and considerate, good price, quick response, and trustworthy local company.

We used them with some success in the beginning. Their prices are generally fair and quality is okay for small jobs, but the bigger job we lost our faith in them. Maybe our experience was just a fluke, but it's definitely enough of a a bad experience to write this review. Like I said we had some small jobs done with them that went okay. Prices were fair and quality wasn't bad. Then we had a major clog in our sewer system and sewage was coming up our laundry room drainpipe. We called them and they came out pretty fast. The water had since mostly drained so they augured the pipe in our laundry room drain, but they realized their auger wasn't long enough to reach the clog, so they they uprooted our bathroom toilet which was an extra cost which was unfortunate but I guess I understand. The ended up finding the clog this way. One thing I was not keen on was the absolute mess they left. I don't know if it's normal or not, but our laundry room and bathroom had a massive amount of sewage all over the floor that they didn't clean at all from the auguring. It was quite disgusting and their boots spread it into the hallway too. Anyways, they guesstimated by feel of the pipe where it seemed like the clog was. It turned out to be roots getting into the pipe. We filed a claim with our insurance and asked if they could tell us definitively if the break in the pipe was under our porch or past our porch. I asked them to come out and measure if it's under our porch, since if it's under the porch it's not covered. He told us over the phone that he knew it was under the porch, just past the basement wall, but that they would come out anyways. They didn't open up the sewer line and they just guessed that it was right at the wall exiting the basement again. He measured the porch, but It didn't really make a lot of sense how he was measuring. He said it's under the porch, but we trusted it and decided we had to pay the whole thing out of pocket. Then the planning for the fix came. This was where our trust really deteriorated. We asked Scott to give us a quote for the project. He told us the best option was to reroute our entire sewer line on a completely different wall in our basement and that it would be less expensive for us compared to excavating it. He was quoting ~$9000 and said that he contacted other's opinions and told us that he was being honest whereas other plumbers might not be and it wouldn't make any sense to do it any other way and to not go with other people because they'll do it wrong. He said that other people would do it cheaply or a simple patch and our porch would thus collapse. Our insurance agent advised us to shop around a little for quotes, but when we mentioned that to Scott, he was a bit condescending on the phone with my fiance. He guilted him for spending time coming up with the project and that other people are going to do it wrong. We said we were thankful, but we just wanted to see what other opinions were especially if we had to pay that much out of pocket. Anyways, we kept asking him to fill out a proper quote not just an estimate, but I think after we said we were even just thinking of getting other quotes he started ignoring us. We never even said we were not going to go with his company, but he totally ghosted us after. We tried emailing and calling many times. We left voicemails, and bumped emails for weeks and it was radio silence. It was a blessing in disguise though. We found another plumber after months of being ignored by Scott. This other plumber from a different company actually opened the cap on our sewer line in the basement, identified the clog, measured out how far in the clog was, measured our porch, and found the clog was literally past our porch so it was all covered by insurance and was half the price. We've since gotten it all fixed and I'm so grateful for it. It didn't really feel like Scott really cared much about how we had to pay out of pocket and our new plumber said it was a little weird that he thought that his solution was to reroute the entire sewer system instead. Plus the proposed new sewer line would have to cross almost every single utility line to get back to the sewer line in our yard and would be in close proximity to several large trees. Not to mention that he seemingly ignored us after telling him we were going to look at other quotes. I understand it's frustrating to put in some time for a project and it isn't followed through, but he hadn't even written up the full quote yet and we had payed him to do all the diagnosing and he didn't really help us narrow down exactly where the clog is for insurance purposes. Idk. If you're looking for a small job, they might work okay for you, but we didn't have a very good experience on a big job unfortunately. read more

Scott went way above and beyond to help my elderly parents when their water heated broke. He rearranged his schedule to replace it the same day and at a very reasonable price. His team were very courteous and efficient!! wish I could give Plumb-It more than 5 stars. Thank you! read more

Came out the next day. Very affordable pricing. Hooked up our new kitchen faucet, 2 drains, and garbage disposal in an hour.

The guys installed a new toilet and pedestal sink today, they did a great job! The installers arrived on time, were very courteous, asked the right questions, installed both pieces correctly and professionally. I will call on them again for my future plumbing needs. read more

Scott and his company are top notch all around!! He cares and isn't all about the money! He has helped us out once again and I am forever grateful! I WOULD HIGHLY RECOMMEND this company to anyone that needs a top notch plumber!! read more

The drain in my kitchen was clogged and after call several plumbers who were all too busy to show, Plumb-It appeared in about 1.5 hours following my request for help. Within 45 min, the problem was fixed and the technicians were on to the next house. Great service and great response. read more

Called Scott re possible laundry room remodel and he was willing to talk through options, pros and cons of my idea, even though it might mean I might choose not to have work done at all. So appreciate the professional advice and honesty! read more

Plumbing issues never happen at a convenient time, so I attribute negative reviews for Plumb-It to people who are already stressed out over last minute repairs and the last minute bill that comes along with it. We were very happy with Plumb-It's service and prices. We discovered some water in our basement one morning, all pooled in one area. When we looked up, we saw water rolling off of one of the pipes. It appeared it may have come from the air duct, and since we just had new A/C installed, I wanted to believe it was condensation or a mistake on behalf of the A/C company. After the A/C company came back and checked it out, they delivered the news that it was a broken pipe. I asked for recommendations, I called a different plumbing company first and got no answer, but Plumb It was available. While on the phone, he advised me that to come out that evening would put them in emergency call hours - meaning big bucks spent by us. While it was something that needed attention quickly, I decided to wait until the following day, and we turned the water off for the night. I really appreciated how straightforward he was on the phone. The following day, Plumb It arrived not on time, but EARLY. The problem was quickly diagnosed and we were given two options for repair, both of which involved drilling. My husband called me on the phone (knowing I'd have a cow if I came home to weird drill holes and pipes sticking out of the wall), and Plumb It didn't seem to mind the delay. They were also upfront about the costs - one option was less costly than the other. We ultimately went with their preferred option, which was also the less expensive one. The job was complete in no time at all and they cleaned up after themselves before leaving. Yes, I wish I had been able to spend $300 on a variety of other things, but homeownership is a bitch like that. read more

After giving abc plumbing a chance to come out and clean out the drain at my parents house at 6pm yesterday I called and cancelled abc plumbing and then called plumb it inc and they came out today and rodded the kitchen drain all the way to the three inch pipe in the basement. Plumb it inc is a true professional company. read more

Had a garbage disposal installed today 9/03/2019 and they did a great job. Called in the morning and they were at my door in an hour ready to work. Thanks YELP! read more

Not recommended!!! I was referred by people on my neighborhood. I called and the guy who answered asked me what I needed done then asked if he could call me back in five minutes. I said sure but you don't know my name or number. He said I have your number on my phone. Needless to say he blew me off. I guess the job wasn't big enough. Very poor business practice!!! read more

Yesterday, I found out that my guest bathroom shower was only running scalding hot water and needed this fixed for my parents to be able to shower. I called so many people to see if anyone would be available to come out that day to fix it. No one had availability until next week. I called these guys at 230pm and within 30 mins- I had someone out at my place and fixed my shower cartridge within 15 minutes. These guys are amazing and would definitely recommend them! I will definitely be using them again for my future issues! read more

Our water heater suddenly stopped working. My husband called a company and they sent a guy out. He stood in the doorway of our laundry room, took a picture then preceeded to tell us nothing could be done and we'd have to pay 2400.00 to replace it. We were stressed out considering that we'd just bought the home 3 weeks prior and were tapped out of money. Two days later I called this company. They immediately sent out a technician, Brendan. He got into that tight space, took it apart and fixed it! So happy that I actually cried. I will never use another company again! They will be our goto for all of our furnace and plumbing needs from here on out! I cannot express how grateful I am for Brendan. If you want a company that will actually do the work, be honest and someone you can trust, go with this company!!!! read more

I can't thank Scott and the Plumb It team enough for their responsiveness, professionalism, and integrity. We've had a few plumbing issues over the past few months, including an upstairs toilet that overflowed and saturated the flooring in an adjacent bedroom and ceiling of the garage. Plumb It was out within an hour of the call to stop the "flood" and was followed by ServPro of Naperville. And last night, I discovered water around the water heater in the basement -- Scott called this morning and very patiently walked me through to assess the cause (fortunately, the problem is likely related to construction in the area). Once again, Scott provided exceptional customer support. Thanks, Plumb It! read more

Super responsive, very prompt and respectful. Quality work in record time. Wonderful to work with; highly recommend!

I wish I could give these guys a higher review, but Yelp only let's me go to 5 Stars. They showed up on time, were respectful, diagnosed the problem quickly and resolved the issue in short order. Not only did they take care of the problem professionally, but they did it for a great price. I can't recommend these guys enough. I most definitely will be using these guys again. read more

we have used them for years and what we have learned and value is the honesty. They dont do unnecessary work or repairs. The simply fix the issue and dont try to sell you on more. We need more businesses and workers like this. Well done again. read more

Great reliable company. We just purchased a house and have a sump pump issue that is very complicated. James and Gabe spent an hour locating the problem and were very informative and friendly. We are extremely satisfied and will be using Plumb -It Inc for all future plumbing needs. Thanks again! read more

BIGGEST DISSPOINMENT - REAL REVIEW - The team was nice when they came to my house, main word is CAME, and then LOOKED MY PREGNANT WIFE UP AND DOWN (DISREPECTFUL) then after going through 3 holes in my house as you see in the pics, they could not figure out the problem. Finally i called them back stating it maybe the filter on a shower handle, and i had an idea since I had a friend of mine who tried it, they DENIED it woudl be the issue at first, and at the end it was RIGHT! I called the owner back, and he blamed me for the extra charges, true POS plumber. Anyone reading this review, send me an email and i can tel you, these folks are FAKE!!! read more

Scott is the absolute best! I first came across him and his service about a year ago when I wanted to install a reverse osmosis water filtration system in my house. Knowing that I would completely botch the job myself and probably cut off a limb or at least a finger, I reached out to good old Yelp! for a trusty plumber; there I found Scott. I called him and asked if he could do such an installation. He said he didn't know, had never done it before but would like to learn. We agreed on a price and out he came. He did an outstanding job, the system works flawlessly and no one lost an appendage. Best yet, I had my man for all things plumbing. Fast forward to today. My mom is old and lives alone. She had a leak in her basement. I called Scott and asked him if he could head over there. He was there right on time. I was supposed to be there too to help Mom understand what was happening because she gets nervous about things like this except my car didn't start. So I phoned Scott and asked him if he could be my eyes and ears for my mom and let her know what was happening. He agreed. Then I called my mom, told her to let Scott in and that I would be there ASAP. She did. And just as I got my car jumped, Scott phoned back and said he had fixed the problem. Seems that there was dry rot around the valve of the sump pump. Nasty thing that dry rot. Anyway, Scott said he felt funny about going back up to my mom's house because she's old and a little confused to give her an invoice so I agreed to just mail him a check. That's the kind of guy he is. While I had him on the phone, I told him my brother had just bought a townhouse (thank God because he's been living in my house with me for 18 months while he goes through a divorce - I mean I love him and all but it was cramping my style a wee bit!) and that there was a problem with the pump in his jacuzzi tub and asked if Scott knew of someone who could fix a gas leak. He said "Yeah. I do gas leaks too." So off he went to my brother's house on the spot and fixed everything there too. Now that's a guy who's getting it done. And he's honest and does great work. Couldn't imagine going to someone else for anything related to plumbing. Or gas stuff too if you need it! read more

Had a few issues that I called about. i really appreciate that they tried to provide some support over the phone and were up front about costs. The people eventually sent to my house to fish something out of a bathroom sink and clear a clogged sink in the basement were professional and courteous. They answered all of my questions, explained my options and cleaned up after themselves. I would use their services again. read more

I had minimal hot water for a week and a half. I had a plumber come in and did not know what he was doing and completely took out my whole hot water. I was sooo frustrated. I finally called Plumb-It which I should of done in the first place and in one day they completely fixed my plumbing and gave me better than ever the best hot water pressure ever. Thank you Plumb-It for helping myself and my family. It was truly frustrating working with another plumber that completely took all the hot water away. Thank you for saving the day. read more

On June 29, at approximately 8am, two gentlemen showed up at my home to try to fix my Insinkerator garbage disposal. They were prompt, efficient, professional, and knowledgeable. They completed the job and were in and out in less than a 1/2 hour. Tjank you guys....you did an awesome job!!! read more

As a new homeowner with a major plumbing issue, it was important that I found a reputable plumber. I was referred to Scott M. of Plumb It Inc. by another plumber. I did my research and found great reviews and decided to call him regarding my issue. He was professional prompt and gave me the best course of action to resolve my issue; (a leak from my hot water heater under my concrete slab). He gave me the best estimate out of 3 other plumbers. He explained the procedure and showed me the progress step by step. Now a days, it is difficult to find a dependable, trustworthy contractor. I have now found a plumber for all of my future needs, and would highly recommend him to friends and family B. D. Aurora, IL read more

I needed a new faucet installed . Not a big job but many places don't want to be bothered. Plumb-it was out the next day and did a great job! They took COVID precautions, were professional, friendly and prompt! Pricing was in line too! This will be my "go to" plumber from now on. read more

Highly recommend! We've hired Scott's crew (James in particular) 3 times this year already. Always professional, personable, and are clearly experts in their field. Thanks guys! read more