I called needing to schedule a move at the last minute. They responded quickly and said they had a…read moremove scheduled early in the day but could start my small job afterwards. I sent them the address and pictures of the project. They updated me via text on arrival times. I had most things staged and ready, they loaded methodically, had everything on the truck in just over an hour. Short drive to new location and unloaded without incident. Would use them again in the future.

We booked TNZ two weeks ago before our moving day, and Ezekiel is a quick respondor. We scheduled a…read morevideo call to estimate moving time, and this company provided the most reasonable fee we believed in the area. Since our original day was raining, Ezekiel helped us to rescheduled to the next day. We appreciated that change. On the moving day, Ezekiel and Carlton came late, we understood they had a job before us. The estimated time was 3-4hours, but we ended up having 7hours. They spent many time on packing our furniture carefully and we have many smaller stuff as well, so it took longer than we expected. We suggest to give a closer estimated time next time. They installed furniture quickly and we generally satisfied with their hard work. They should be one of the most affordable moving company in the area, so we would recommend to hire them if you have a small family moving job.

I had a great experience with Royalty moves back in February where they helped me back a trailer…read more So, when I was coming back to NC, i texted him on the Monday before the move and asked if he was able to meet at 3pm on Sunday to help unload the truck. He said he could. We confirmed the time. He did not ask for a deposit. All good I thought. Sunday rolls around and I text him at 1pm asking him to confirm the move in at 3pm. Silence. Sunday at 3pm rolls around. He's nowhere to be seen. I call at 3:15pm. No Answer. I call at 4pm no answer. I've been ghosted with a truck full of boxes with no help available. He calls back at 4:30pm. He says he can't make it that he sent his crew out. he then says that he can't do today. Then, he says that we never confirmed (lie). Then he said I never sent a deposit (he didn't request). Then he said, "why do you need to be aggressive here?" Well, I'm angry because i've a truck full of boxes, no help, i need to get the truck back and I need to work the next day. End result - I unloaded the truck by myself. And, hence, this 1-star review.

Preface to this review. I had used Yelp to get quotes on a move from Durham to Wilmington I…read moreinitially had quotes ranging in price by thousands of dollars. So I clarified my requirements and offered FaceTime/Skype appointments to provide visibility to the move. Royalty upped its original quote of $800 to $1,000 then $1,200 and said that he wanted a chance to see the beach and that he just bought his truck and was wanting to utilize it as much as possible. I bought his line and wanted to hire him. ... he wasn't the cheapest but I bought his 5 kids and new truck story .... And it is all a story Tony Douglas is the owner of Royalty Moves if that is truly a viable entity. Tony is right no matter how wrong the situation is. Or how wrong he has done you!! I should have acknowledged that my $600 deposit was a lost cause when 3 days after me sending him the money ( 50% of the quoted job) , he wrote to say that he needed another truck and the job would now be $2,000- not the agreed $1,200. When I told him, that he lost the job, he told me that he had a " no cancellation policy" and would not return my deposit of $600. Tony said he was just trying to do "right by me" and that he needed a second truck. He agreed to physically come to my house, which he did and acknowledged that his 1 truck would be sufficient. With 3 weeks before the move, it looked like this initial hiccup had been resolved The day before the move, I texted Tony to make sure we were all set for 7:00 am the next morning. 3 hours later he texted me back -"all set, but do you have blankets?" Okay.... The story goes from bad to awful from here Tony says his truck broke down and his blankets were in the truck, but no worries, he'd rent the truck and blankets and we were still on for 7:00 am the next morning. A few more texts from me, explaining that we had a lot of dominoes in play on the move starting on time, and Tony reassuring me that he was all set. I also started to get the feeling that Tony's truck wasn't just broken down, but impounded. The next morning, we woke up at 5:00 am , checked my phone and read a text from Tony- sent at 10:04 Pm - "Can you guys grab the truck for me in the morning and we start the job at like 9 I'm having a problem reserving the truck it has my number flagged connected to another customer I think this is the quickest fix for me to get you to get the truck first thing in the morning and we get the job done ". When we didn't reply because we were sleeping, he wrote: "Let me know first thing so we can get it squared away I DO NOT NEED TO CANCEL THE JOB I JUST NEED FOR YOU TO PICK YHE TRUCK UP YOU RENT A TRUCK AND WE CAN START THE JOB AROUND 9:00?" I called Tony once I read the texts in the morning and the saga became a fiasco. We asked for our money back, he said he didn't have a cancellation policy and that he'd find a way to get a truck. He ignored my calls and texts for a few more hours. Said we were just too much of a problem and stress and that by afternoon he could send our deposit back possibly but that he didn't have a cancellation policy. We actually did rent a truck from uhaul but Tony had been blacklisted and he couldn't be a registered driver on the truck So we said we couldn't proceed and he said -" so you're cancelling? " Tony told me I was bad blood and a nasty person and he had done everything possible to make the situation work. Tony is delusional in his perspective on reality. Beware of him It has taken me a few weeks post this encounter to calmly write this review. He was exhaustingly warped in his spin of reality. I highly recommend that YELP eliminate this company from future bids on move projects. He is not professional, nor courteous , and most importantly in a mover- he is not Reliable Do not use this company and I apologize for anyone who has been burnt by him in the 3 weeks that have past since our nightmare with him

Very satisfied with EliteWay for my move in Cary. Another moving company backed out last minute and…read morewithin 1 hour of contacting EliteWay they were at my home loading boxes. I can't recommend these guys enough. Quality work and super friendly at a fair price. Thanks guys!

The movers were nice, easy to schedule with, and the price was decent as they didnt charge extra…read morefor a truck. Unfortunately, I'm seeing scrapes and scratches on my stuff as I unpack. I mentioned I had hardwood floors ahead of time, but they got a few scrapes and scuffs I had to buff out. All in all, the job was done on time, and the price was reasonable.

I have used EZ transporting twice now. The Care, Concern,…read moreand Professionalism John and his Team showed was beyond my expectations. They took great care in wrapping and securing my furniture. Most of my furniture was very heavy and they moved it with skill and ease navigating stairs. I will be using them again in the future when there is a need, not only because of their skill and professionalism, but because of their heart and concern showed in their actions and words. Michele

If I could give 0 stars I would. The movers showed up 2.5 hours late and both men sent to move my…read moreitems were high and reeked of marijuana. They didn't have their own truck (were late because they had to pick up a moving truck from U-Haul),tools or furniture tarps, so they needed to use my tools to disassemble and reassemble my furniture. Upon moving out the younger and more inexperienced mover dropped my dresser drawers from the 5-drawer dresser and 3 of the drawers cracked. I was promised they would be repaired or the dresser entirely replaced and have not heard from the owner/movers in a year. I even tipped them because I was in a bind and needed to move quickly. But as the old saying goes "you get what you pay for", this definitely wasn't worth the damage to my furniture and no additional follow-up. I would not recommend this moving company to anyone. I could've rented a truck myself and paid some friends in pizza and beer for better service

Big Rob is reliable. They show up and do the job. I needed them to carry my things 2 flights up…read more They did it professionally. I really appreciated it. Being an older person, I couldn't carry everything up 2 flights of stairs. Thank you.

We are preparing to move from Durham to Pittsburgh and have a 2 bedroom townhome with 3 floors. We…read moredecided to hire big robs movers to help us load up our uhaul and they were amazing!!! They took care of all of our furniture, organized the uhaul so everything would fit and did everything so efficiently. They said they've been doing this for over 20 years and it is clear!!! Would absolutely recommend.

This moving company is horrible... They will rummage through boxes of yours that are already sealed…read morethey will steal items from you they will break your belongings and they're not insured so they will not replace your belongings

Omar and his team were awesome! I was super stressed about my move and he came in and helped beyond…read morewhat I would have imagined. They were quick, thorough and didn't leave until the job was complete. He even came back for items he wasn't able to complete on the first visit (due to me needing to end sooner). I will definitely keep Certified Moving Pros as my go to for moving services and will recommend to anyone I know.

Since my first review of TruMovers on 02.25.2017, I have used them on five different occasions…read more A little background of my situation: I am a hard-working, 54-year-old, who works full-time, has her own family and household to take care of, and until October of last year, for over a decade had the all-of-a-sudden, additional, overwhelming, and life-altering responsibilities that come with managing the care for two ailing parents who could no longer do anything for themselves. As those who have cared for a declining loved one and their household responsibilities knows, the unending workload and guilt of not being able to spend time with your own kids, is sometimes unbearable. Every weekend and every day off from work revolved around the needs of my parents (who had become like little children again). In order to be able to spend time with my kid, and be as involved in church as we were, I had to become an expert time manager and had absolutely no patience for those who wasted my time with inefficient work habits. Though Iquan and his team have no idea what a complete blessing they have been in my life, removing a HUGE weight off of my shoulders, time and time again... they provide a service that has been absolutely invaluable to me maintaining my sanity! They not only moved furniture this time, but moved 86 cement, 18x18 and 12x12 garden pavers from my Dad's house to our church's prayer garden at the top of a hill. Knowing this was part of the job, Iquan brought a third team member so they could form an assembly line to get the pavers up that hill quicker. (Iquan planned ahead from the details I provided him concerning this move. I love that!) I trust Iquan and his team completely. I have no problem leaving them to work at the house alone while I run to grab them (and me) lunch, water, or something I forgot to pick up at the hardware store. (P.S. Iquan is Vegan and does not consume meat, dairy, egg, or any products of animal origin. Subway and Burger King can help you with that.) For the quality and efficiency of work they provide, TruMovers is unmatched. This most recent move would have taken me and my 17-year-old son and friends, working from sunup to sundown to have accomplished what TruMovers accomplished in three hours. Another important note: TruMovers serve as a wonderful, work-ethic example for my teenage kid. I even made my son help them with the garden pavers, so he could learn the value of teamwork in getting things done. After using TruMovers once, repeat business is simply a given. -REASONABLY PRICED -DEPENDABLE and PROMPT -PROFESSIONAL and TRUSTWORTHY -REFRESHING WORK ETHIC -EFFICIENT and DRIVEN -EXCELLENT TIME MANAGERS -PLAN AHEAD ACCORDING TO JOB REQUIREMENTS -TOOLS for the JOB -CREATIVE PROBLEM-SOLVING SKILLS -CARING and KIND -SO WORTH IT! HIGHLY RECOMMEND! P.S. Iquan is pronounced with a Long I... "Eyequan" :)

Over 6 years after my first time working with Iquan, I called him again for my move from Apex to…read moreHolly Springs, and the experience was great yet again. His team was punctual, quick and took care of our belongings. It was actually me that felt like I wasn't as prepared for the move. Give Iquan and his team a call for your move - he's just a great person overall and amazing to work with.

This is the second time Craig and his team has helped us with a move and we couldn't be happier!…read more The professionalism of this company and the work that they do is honestly some of the best i've ever seen. They are punctual, fast, and reliable. I wouldn't recommend anyone else!

The movers were professional, flexible and helpful. My preparation & organization was less than…read moreperfect, but Craig, Jack, Emilio & DJ powered through and got the job done. Definitely recommended! 5 stars