I had a great experience with Royalty moves back in February where they helped me back a trailer…read more So, when I was coming back to NC, i texted him on the Monday before the move and asked if he was able to meet at 3pm on Sunday to help unload the truck. He said he could. We confirmed the time. He did not ask for a deposit. All good I thought. Sunday rolls around and I text him at 1pm asking him to confirm the move in at 3pm. Silence. Sunday at 3pm rolls around. He's nowhere to be seen. I call at 3:15pm. No Answer. I call at 4pm no answer. I've been ghosted with a truck full of boxes with no help available. He calls back at 4:30pm. He says he can't make it that he sent his crew out. he then says that he can't do today. Then, he says that we never confirmed (lie). Then he said I never sent a deposit (he didn't request). Then he said, "why do you need to be aggressive here?" Well, I'm angry because i've a truck full of boxes, no help, i need to get the truck back and I need to work the next day. End result - I unloaded the truck by myself. And, hence, this 1-star review.

Preface to this review. I had used Yelp to get quotes on a move from Durham to Wilmington I…read moreinitially had quotes ranging in price by thousands of dollars. So I clarified my requirements and offered FaceTime/Skype appointments to provide visibility to the move. Royalty upped its original quote of $800 to $1,000 then $1,200 and said that he wanted a chance to see the beach and that he just bought his truck and was wanting to utilize it as much as possible. I bought his line and wanted to hire him. ... he wasn't the cheapest but I bought his 5 kids and new truck story .... And it is all a story Tony Douglas is the owner of Royalty Moves if that is truly a viable entity. Tony is right no matter how wrong the situation is. Or how wrong he has done you!! I should have acknowledged that my $600 deposit was a lost cause when 3 days after me sending him the money ( 50% of the quoted job) , he wrote to say that he needed another truck and the job would now be $2,000- not the agreed $1,200. When I told him, that he lost the job, he told me that he had a " no cancellation policy" and would not return my deposit of $600. Tony said he was just trying to do "right by me" and that he needed a second truck. He agreed to physically come to my house, which he did and acknowledged that his 1 truck would be sufficient. With 3 weeks before the move, it looked like this initial hiccup had been resolved The day before the move, I texted Tony to make sure we were all set for 7:00 am the next morning. 3 hours later he texted me back -"all set, but do you have blankets?" Okay.... The story goes from bad to awful from here Tony says his truck broke down and his blankets were in the truck, but no worries, he'd rent the truck and blankets and we were still on for 7:00 am the next morning. A few more texts from me, explaining that we had a lot of dominoes in play on the move starting on time, and Tony reassuring me that he was all set. I also started to get the feeling that Tony's truck wasn't just broken down, but impounded. The next morning, we woke up at 5:00 am , checked my phone and read a text from Tony- sent at 10:04 Pm - "Can you guys grab the truck for me in the morning and we start the job at like 9 I'm having a problem reserving the truck it has my number flagged connected to another customer I think this is the quickest fix for me to get you to get the truck first thing in the morning and we get the job done ". When we didn't reply because we were sleeping, he wrote: "Let me know first thing so we can get it squared away I DO NOT NEED TO CANCEL THE JOB I JUST NEED FOR YOU TO PICK YHE TRUCK UP YOU RENT A TRUCK AND WE CAN START THE JOB AROUND 9:00?" I called Tony once I read the texts in the morning and the saga became a fiasco. We asked for our money back, he said he didn't have a cancellation policy and that he'd find a way to get a truck. He ignored my calls and texts for a few more hours. Said we were just too much of a problem and stress and that by afternoon he could send our deposit back possibly but that he didn't have a cancellation policy. We actually did rent a truck from uhaul but Tony had been blacklisted and he couldn't be a registered driver on the truck So we said we couldn't proceed and he said -" so you're cancelling? " Tony told me I was bad blood and a nasty person and he had done everything possible to make the situation work. Tony is delusional in his perspective on reality. Beware of him It has taken me a few weeks post this encounter to calmly write this review. He was exhaustingly warped in his spin of reality. I highly recommend that YELP eliminate this company from future bids on move projects. He is not professional, nor courteous , and most importantly in a mover- he is not Reliable Do not use this company and I apologize for anyone who has been burnt by him in the 3 weeks that have past since our nightmare with him

I have used EZ transporting twice now. The Care, Concern,…read moreand Professionalism John and his Team showed was beyond my expectations. They took great care in wrapping and securing my furniture. Most of my furniture was very heavy and they moved it with skill and ease navigating stairs. I will be using them again in the future when there is a need, not only because of their skill and professionalism, but because of their heart and concern showed in their actions and words. Michele

If I could give 0 stars I would. The movers showed up 2.5 hours late and both men sent to move my…read moreitems were high and reeked of marijuana. They didn't have their own truck (were late because they had to pick up a moving truck from U-Haul),tools or furniture tarps, so they needed to use my tools to disassemble and reassemble my furniture. Upon moving out the younger and more inexperienced mover dropped my dresser drawers from the 5-drawer dresser and 3 of the drawers cracked. I was promised they would be repaired or the dresser entirely replaced and have not heard from the owner/movers in a year. I even tipped them because I was in a bind and needed to move quickly. But as the old saying goes "you get what you pay for", this definitely wasn't worth the damage to my furniture and no additional follow-up. I would not recommend this moving company to anyone. I could've rented a truck myself and paid some friends in pizza and beer for better service

I've now used Dakydes twice and highly recommend them. The first time I needed to move within the…read moreRaleigh area, I searched for a few different movers. By far every other mover I contacted provided a quote that was twice as much. I was moving from a 1 bedroom, 750 sf apartment to another 2 bedroom 800 sf apartment less than 1 mile away. Each of the other moving companies quoted me $700+ to make this move. I've moved similarly before and knew it should not be this much. Dakydes quoted me $500 and I had heard from a friend to use them. They arrived on time and had me moved in 2 hours for a total cost of $250!! They did scratch one item and showed me immediately. It was an item not of importance, so not a big deal. It's great to know that they owned up to it and didn't try to hide that they had scratched something. The second time I used them, they showed up late. I somewhat feel this is to be expected with movers, but wanted to share. This move required picking up at a storage unit, then driving 15 minutes to the second location and pickup there, with a final stop another mile away. With all of these stops and driving distances they were still able to complete the move within 4 hours. They were very courteous and always made a point to show me any issues with furniture before packing so I was aware they hadn't damaged anything. Although this was 3 locations as opposed to 2, the cost was still only $500. I highly recommend Dakydes. They are all around friendly, courteous, and efficient. They also remembered me between my 2 moves, which was a plus.

Courteous, professional movers. Went the extra mile to make our move as smooth as possible. Would…read morerecommend to anyone.

Very satisfied with EliteWay for my move in Cary. Another moving company backed out last minute and…read morewithin 1 hour of contacting EliteWay they were at my home loading boxes. I can't recommend these guys enough. Quality work and super friendly at a fair price. Thanks guys!

The movers were nice, easy to schedule with, and the price was decent as they didnt charge extra…read morefor a truck. Unfortunately, I'm seeing scrapes and scratches on my stuff as I unpack. I mentioned I had hardwood floors ahead of time, but they got a few scrapes and scuffs I had to buff out. All in all, the job was done on time, and the price was reasonable.

K&M Moving and Carriers were really quick and efficient! They had all of my stuff for my storage…read moreinto my apartment in a super quick manner. They were really polite and careful with everything. I'm so happy I went with them and recommend them to anyone having to move.

Frederick and his team started with clear and kind communication. They completed the job with…read moreefficiency and skill. All of my belongings were safely moved to the storage unit for a great price. I highly recommend hiring Get 'N' Go Moving!

What a professional company. They do what they say. Jay was awesome being so proactive prior to the…read moredelivery and pick up. I will use them again and again as needed. highly recommend.

Showed up to my house the same day I requested and was very friendly!…read more Highly recommend them for all your junk! Don't call anyone else...this is the guy you want! Lower prices and faster service than any others out there!

ou and the team at future movers were absolutely amazing. I called him with very little notice to…read moremove my son from Raleigh to St. Louis and he was unbelievably responsive extremely fair from a cost perspective and just an absolute pleasure to deal with. He and his team arrived on time packed expeditiously Worked with us to establish a delivery time and everything on the delivery and was incredibly smooth. He unloaded quickly and set everything up exactly where we wanted it. The communications and courtesy were absolutely unmatched. This is the second time I've used Lou and his team and he continues to go over and a I would most highly recommend him for any move, big or small. He does a variety of other services as well and I would most highly recommend him for those too.

We contacted Lewis to do our moving from Durham to Holly Ridge. The day of the move we got a call…read moresaying they were not left the keys by Uhaul, so they had to delay the move an hour or so. Then a mover of his didn't show up, another one didn't have a drivers license, and then Uhaul sold the truck out from under him because of lack of planning on their part. Lewis gave up trying to help and stopped returning calls. I would stay very, very, clear of this group as they are not reliable and we ended up getting our own truck. What's even funnier, Lewis couldn't find another truck to rent, but we did in less than 5 minutes. Don't bother with them.