Marin kitchen Really genuinely wanted to help us with Our…read more individual situation, caring, honest, punctual and fair.We love our kitchen. Scott designed it and his wife. Janet was always available when I needed to have questions answered. They were excellent and we are so happy with the job they did. I've never recommend contractors because we've been basically disappointed almost every time. They also worked with our budget and found us beautiful cabinets. They have a great sense of design and color and they are a family own business. I really recommend them. It was also nice to have someone understand our budget and try to help. I have PTSD from others doing bad, work or being lazily and unfair. I can honestly say it was a pleasure working with them. Of course we had normal problems that had nothing to do with them but they were patient and understanding. We Interviewed 4 different companies and no one was interested in us unless we could spend our life savings. If you need a kitchen and someone has a great sense of design, check out her in the kitchen. I feel like we got lucky.

The 2024 remodel of my San Rafael home was the largest home construction project I have attempted,…read moreand this is my 4th house. I am a certified Project Manager and licensed Mechanical Engineer, so I know what good project execution looks like. MKC is the best residential contractor I have worked with in my 30 years of home ownership. MKC employs a process with heavy emphasis on planning the work up front followed by quality execution by the craftsmen. Scott (owner of MKC) honestly strives to land each project with the highest quality work done at a reasonable price. My project was mainly to remodel a kitchen and master bathroom. Additionally, we removed two walls (one load bearing), replaced 1/2 the house windows, addressed two different legacy structural issues, replaced fireplace, all interior doors, all baseboard and trim, all flooring and about a dozen other upgrades (add ceiling fans, add additional door, replace garage door header, toilet in 2nd bath, etc.). Basically, I received a new house. The work was completed in a little over 4 months as planned adding time for the new scope and structural issues. The cost was as expected. MKC costs were nearly exact to expected. Material costs were higher than planned due to our selection of materials vs assumed. The quality of the work was outstanding whether it was by MKC employees or subcontractors. I highly recommend the MKC team for a kitchen or major home remodel.

When you shop some preowned items like I do, they don't always come with all their parts. This was…read morethe case with a beautiful vanity sink combination. It was missing the smallest little brass fitting. to re-hook the waterline. The brand is Pfister and the parts aren't readily available apparently. Luckily the nice guys at Ace Hardware in San Rafael sent me to Rubenstein's! George looked at the fitting I brought in my first visit and ordered the part directly from the manufacturer. Brian called me yesterday to let me know the part arrived! he also reminded me they were treating their customers to tacos on Friday to celebrate Cinco de Mayo! I came and picked up my part from Sam and my delicious tacos from the two lovely ladies who catered today's lunch. They are a caterer out of Hayward, but they cater everywhere in the bay area, so here's to #Taquizas el guero! I received wonderful service from the guys at Rubenstein's not only that my two fittings cost me a whopping $1.64! In the words of Charlie Sheen " Winning!!!!

I was in desperate need of a hard to find part over the weekend and it was threatening to throw my…read moreentire home renovation schedule off by a week. Rubenstein was open on Saturday and I was able to get what I needed. Chris who runs the branch is a SUPER nice guy and was so helpful in offering to procure other products we needed for our bathroom on a short timeline. Honestly, A+ service and made my day.

We like to give business to local merchants. We wanted to purchase a replacement faucet set for our…read morebathroom. We found a set we liked and asked for help. We had 2 questions , how much was it and did it come in other finishes. The "faucet guy" brought us over to the customer service counter and stated to look up the item we were interested in buying. He had just started his query when another employee walked up and "faucet guy" stopped working on our question and got into a long discussion about what he wanted. The 2nd guy left and the "faucet guy went back to his computer to answer our question. Two minutes later another employee asked him for help on her computer. "Faucet guy" stopped helping us and went over to help his coworker. After several minutes he returned to us but was again interrupted by his coworker for hep with another customer. Once again he stopped helping us and went to her assistance. Now 15 minutes had passed and we still had no answer to our questions. We finally decided to heck with it and left. "Faucet guy" was still busy helping his associate with her customer. We went home found what we wanted on line at Amazon, got it cheaper and had it show up in 24 hours. If Jackson wants to keep in business they need to teach staff to handle one customer at a time. We will never go back.

I've been here several times for specific items for projects. They have an excellent knowledgeable…read morestaff ! Every size and type of screws. They had masonry screws, and bits to fit into our British made address plaque to replacement screws to secure a face plate to a Makita chain saw! And way more specialty tools, etc. the even rent out equipment. Don't waste your time and head right over to solve any project dilemmas.

This business is probably one of the most blatantly sexist and rude plumbing places I have ever…read moreencountered and I have been in many! It is clearly a man's man world with rude customers as well as the staff. And, specifically a plumber from Tarantino Plumbing which I will now never call for assistance if I need a plumber, given the rudeness he displayed to the staff and talking over customers like he was the only person that was in the store. It's 2026 not 1950!!! Not great business practices. Kindness goes a long way. This place does not have that at all!

Worst customer service in the entire Bay Area. It looks, that they hate their job. They completely…read moreignore you, while you are waiting or even ask a question about anything. It's impossible to get someone on the phone, because they are always " busy helping other customers". This is always the case. They pissed off high end client of mine with their attitude. A strange place.

Gilmans did a terrific job installing a new pass-through counter between my kitchen and dining…read moreroom. Darcie, my salesperson, moved the project along smoothly, from design to installation, with excellent communication throughout. In all, a great outcome!

We purchased a 45-year-old home in Santa Rosa that required extensive remodeling. Initially, we…read morevisited Gilman Kitchens simply to gather ideas for a future kitchen renovation, as we were not yet ready to begin. However, after our first meeting with Manon Demers, we decided to move forward with the remodel. We came in with some ideas of our own--such as navy blue lower cabinets with white upper cabinets--and Manon was able to enhance our vision by presenting excellent samples and offering thoughtful, practical guidance. She visited our home before demolition, helped us visualize cabinet and appliance placement, and prepared detailed plans for the project. We relied heavily on Manon's expertise for the cabinetry and countertops, while selecting our own appliances, cabinet hardware, lighting, and wall treatments. The project planning began in June and was completed by the end of October. Working with Manon was a pleasure throughout the entire process. She is knowledgeable, professional, and highly experienced. We are extremely pleased with the results and highly recommend Gilman Kitchens and Baths for anyone seeking a beautiful, well-executed kitchen remodel.

I was the only person in the store, nobody looked up to even say hi. One sales person (i assume)…read morewas walking by and since she had to go right past me asked if I needed help, and kept walking. After I said yes, she came back and answered my questions. But all the while, it never felt like she even cared for my business. Did they have some amount of items? Yes. Did they have any labels to figure what is what? No. Were they friendly? No How did I feel as a customer? It sucked, My list of items included a high end faucet, sink, wolf range, a sub zero, toilets and few other things. That is about $20k+. My tactic is to ask about the lowest priced item because, I like people who will take care of any customer coming into the store. I will not set foot in this store again.

Never written Yelp review before but Harry Ngo at JLK+B deserves one!  Five star salesperson and…read morecustomer service that is BEYOND excellent.  I am an interior designer just finishing two bath and laundry remodel in my own home.  Showed up to showroom not knowing I needed an appointment and Harry kindly let me in.  Showroom carries some really beautiful lines that I hadn't see in dozens of other places.  I ordered deluxe mirrored medicine cabinets and some toilets.  I wanted to further customize the mirrors and Harry made numerous phone calls to German manufacturer to help me try to achieve what I wanted.  It was a very technically challenging thing I wanted to do, and Harry helped provide me all the information I needed to figure it out (which isn't really in his job description!).  One of the toilets I purchased had a slight imperfection and Harry secured a refund quickly and painlessly.  Fantastic showroom and stellar salesperson!

Had a wonderful experience working with Rich! He found pockets of space I didn't know were hiding…read morein my kitchen and bath. Rich's design instincts are spot on. He understood my habits, lifestyle, and quirks, and turned all of that into a space that feels intentional, functional, and completely livable. I especially appreciated the attention to communication and on site supervision. Thanks so much!!

Thanks to Rich Di Cola... I LOVE my kitchen!…read more I love the faucet! Thank you for insisting we get it! I love my spice drawer! I love the cabinets! Everyone who has seen them admires them! I love all the drawers! I love the pantry! We both love the microwave drawer! Who knew? Thank you so much Rich! We would never have had this kitchen without your wise & valuable advice & assistance!

I love Williams-Sonoma!…read more We had a wedding registry with the Palo Alto location and it was a positive and fun experience. This location is also bright, inviting, clean, and well-stocked. I stopped in quickly to grab a jar of their Gravy Base - we use it every year for Thanksgiving. Staff greeted me soon after I entered, asking if I needed any assistance. I didn't, but appreciated the offer. The gravy and other Thanksgiving items are conveniently and beautifully displayed near the entrance. I did quickly tour the store - fun to shop with the eyes! Over the years we've purchased pots and pans, wine glasses, dish towels, and more kitchen/dining items from them. That reminds me...my dish towels need a refresh! We've also purchased foodie gifts: gourmet pastas and tomato sauces, olive oils, bread mixes... The quality products and customer service keep us coming back.

Incredibly disappointed with both the product quality and the customer service at the Corte Madera…read morestore. I brought back two premium Williams Sonoma brand nonstick baking sheets after two years of use because the nonstick coating completely chipped off and peeled across about 25% of the surface area, rendering them completely useless. When I purchased these, there were absolutely no verbal or written instructions stating that they couldn't be nested or stacked for storage. Yet, when I explained this to the store manager, they dismissed my issue, stating they couldn't offer a return or exchange simply because the pans had been stacked in my cabinets. You pay a high premium for the Williams Sonoma name expecting durable cookware and matching customer support, but instead received a defective product and condescending service. I will think twice before buying their branded cookware again."

The team at Bay Countertops was a real pleasure to work with. Efren and Tina at the front spent…read morelots of time helping us with our kitchen countertop choices- we went with a nice quartz and took samples home for a while to live with it. Tina really kept us in the loop. Once time to instal the man of only solutions! Tobi was a fun person to have around and a hard working expert. Tobi returned to do extra tweaking as we had a new range installed. I cannot recommend them enough.

I'm a retired builder/remodeler. Over the years I've worked with many subcontractors from all the…read moretrades and none have been easier to work with, more professional or have produced more impressive results than Efren and his team at Bay Countertops. Tobee runs an efficient installation and shares many helpful insights. The office staff makes every effort to work with your schedule. And I still marvel at the way the cutters have matched the veins in my quartz countertops. The showroom is well designed without being overwhelming, and is just a short drive over the Richmond Bridge from Marin to the Marina Bay Parkway exit off of 580.