Flagging this place comes up as vaccine friendly but I called and they have no flexibility on…read morevaccine schedule they kick you out if you decline a certain vaccine. Thanks!

The entire staff has been discourteous for over 2 years straight. No sense in forcing a round peg…read morein a square hole since they aren't the only show in town.

Here's the thing, I like Dr. Clark, but... I came based on recommendations and location and I've…read morefound that I'm not really getting the benefit of the bargain. THE GOOD: Dr. Clark and her NP are SUPER nice. Dr. Clark can be a woman of few words. You do need to probe. I usually have questions and am prepared so this doesn't bother me. I don't find her to be super proactive, though. Her NP is much more bubbly and forthcoming. The office is in a great location with decent parking. Nice waiting room. Nice staff. The rooms are well lit, clean, and have views so you won't be bored while you wait...and wait. THE BAD 1) Wait time. EGREGIOUS. We are usually quite early for our appointment because we come a long way and every single time we have come, it's taken over half an hour to be seen--this is beyond the appointment time, not inclusive. THEN, if they have to do anything, they'll leave for 20 minutes and then come back--I just know they squeezed another patient in during this time. My time matters too and I CANNOT with this. I meet my nanny there with our child and usually my husband comes too. This is three adults giving up most of an afternoon unnecessarily. I find it unconscionably rude. 2) Staffing. They are extremely short staffed. I didn't see a nurse the entire time I was there and, though we made an appointment with Dr. Clark, we were shuttled off onto her NP without even a by-your-leave. 3) Paperwork. My kids have allergies. They are on medications and require forms for school. I sent paperwork in June and had to follow up several times to get it by September when I was told it would be faxed within the week!!! That's really insane! 4) PHONE ETIQUETTE: No one EVER picks up the phone here and you will NEVER get a call back. I don't do ERs and fortunately have plenty of qualified medical professionals in my family, but if I call on a Friday and haven't gotten a call back by the next Wednesday, that's a problem. A call back to ask how the child is and if the situation was resolved is ALWAYS WARRANTED. 5) Prescriptions and refills. My goodness, if you leave a message about a refill, they won't call you back for a week! What if it's a life or death situation people?!? That was the outside of too much. This practice has a lot of work to do. There are a number of other nitpicky things I won't mention except to say that I had high hopes for the practice that have been dashed. I gave several chances, but I think we are back in the market for a new pediatrician.

My daughter had been coming here since a newborn. Over the years, the nature of the office has…read morechanged. Previously, it would be much more welcoming, especially, for the children, it would have cartoons and toys for them. Now, your welcomed by a unfriendly receptionist and rather than someone walking you in they'll just tell you "Go to room 2". Dr Clark is still a very good doctor and the NP is friendly as well. As there practices are good, hopefully they can change the nature of the office, to me, that plays a part in the overall experience.

Multiple concerns to report as I am dissatisfied with the level of service provided at this…read morepediatric office: 1. My husband and I had a health concern that we wanted to address with our son's pediatrician. We called on 10/18/2021 in hopes to speak with our pediatrician. It has been over four days, and we have not been able to connect with her. I specifically provided my contact number, she called me once and left a message informing me that she would call me back two days later. I have yet to receive a call. I am disappointed that I have to leave multiple messages for a return call. It's like pulling teeth dealing with this office. 2. I am disappointed by the lack of professionalism and carelessness from the front desk staff. The front desk staff are rude and lack compassion. Months prior, we had scheduled a one year follow-up appointment for my son. He was scheduled to see his pediatrician on 10/26/2021. When I called the office a week before his appointment to confirm the time, I was told that he did not have an appointment scheduled. How is that possible when we scheduled the appointment in person? This is the second time that this situation has occurred. We are now forced to see another provider in that practice. My husband and I are considering switching to another provider in the community. Too bad the staff is affecting the experience of families and their children.

Been coming here for just over 2 years with my daughter. The staff is always friendly, and Dr…read more Kadow has been awesome. There is never a long wait when you arrive for your appointment. We usually get there 30 minutes early, and depending on what it is we are thee for, sometimes we'll be leaving just after the time the appointment was for. They are very organized, and really seem to know there stuff, and even places we have been referred to by them have been just as good. I cant speak for the other doctors, but Dr. Kadow does a really good job. We continue to go to her even though we have moved out of the area, and have many other options near our new residence. However when something ain't broke, you dont fix it, and I am glad to make the drive to make sure my children have the best care. I highly recommend this office.

We love Dr. Hall. We have going to her since my kids were so little. She is the best pediatrician…read moreyou can ever find. She has an excellent bedside manner. I highly recommend her.

My daughter, now almost eight years old, has been seeing Dr. Hall since birth, and I couldn't…read moreimagine a better pediatrician. Dr. Hall is truly exceptional, and everything about their practice is outstanding. The staff is always friendly and professional, scheduling is a breeze, the location is convenient, and wait times are minimal--often nonexistent. Most importantly, Dr. Hall and the team genuinely care about their patients, making every visit a positive experience. I highly recommend this practice to anyone seeking top-quality medical care for their child.

I feel the need to warn other parents about this really sub-par pediatric office. We went to Dr…read more Evans there, who we love, and she's no longer at the practice so I feel comfortable writing this review for the overall practice. Operations: Start counting the hours of your time that this practice will waste. 98% of the time when you call them, there is an automated message that just says "please call back later" and hangs up on you without being able to leave a message. If you choose any of the menu options where you can leave a message (e.g., billing department), the message becomes "this mailbox is not monitored, please call the main office number". I feel like I'm being punked. They also charge you $25 for calling the on-call service with more urgent questions. When we finally did switch to another practice, they only sent over half my son's records and I had to call back a thousand times through their ridiculous system once again. Medical care: At our son's 1-year appointment, we made our next appointment at the front desk which they made for when he was 18 months. We did not question this. When we came back at 18 months, we were chided by the medical staff for "missing his 15 month appointment and so he's behind on his vaccines, which is very dangerous in this time period of increased respiratory illnesses". We also asked at every visit if we could receive a COVID vaccine for him, and were told we'd be put on a wait list and it would be available by the next visit, but it never was. AVOID AT ALL COSTS.

Dr Pullman and Asha are great - warm, professional and practical. The front desk/phone line is hit…read moreor miss but the quality of medical care once you get past the front desk is excellent.

My visits here was among the worst I've ever experienced…read more The staff is unresponsive. They do not get back to when they say they will, and you have to follow-up nonstop. The nurses are supercilious. They breeze in and out to check a box. The doctors are poorly trained. They forgot to schedule shots, and if, G-d forbid, your baby has a real issue, the sum total of their expertise is basically "go to the ER."

Great practice and kind staff. Doctor is thoughtful and thorough. They have been sensitive to my…read moresituation as a terminated federal worker and cut me a financial break. Greatly appreciated!

My sister once went into her office with a potential lyme disease bite. (She had the bullseye bite…read moremark.) This doctor basically said there was nothing to do and just ignore it. Of course we got a second doctor's opinion who said that in cases such as these the patient must be treated as if they were positive for lyme disease. Thank god we went and saw someone else! Dr. Brynelson is very touch and go. She works primarily with children and is very friendly to them. Unfortunately, every other aspect of her office is not as enjoyable. Just two days ago I went in for a three o'clock appointment and wasn't seen until four thirty. (this is a common wait for her office) Within that hour and a half wait there were only two other patients, one ahead of me and one behind. I was only seen for a total of 5 minutes during which I found she had incorrect records on file for me! (she put that I had a dislocated knee cap a couple of years ago when it was actually BROKEN). Also, every question I arose with her she responded with referrals to other doctors. (I went in for a cold, questions about my thyroid and knee pain - she took a throat swab and my temperature.) As a person she seems very kind so I was very hesitant to review her, but at this point I am so disappointed that I had to write this.

I am a mother of two. My husband and I selected Dr. Brynelson as the pediatrician for our first…read morechild based on her inclusion in Washingtonian's "best physicians" list (we've since moved quite far away). Our experience bore out this accolade. The care we received in her office was exceptional. She has a very pleasant bedside manner and is very supportive of parents and little ones. She answered all of my questions with respect, as if I am indeed an intelligent adult. Nurse encouraged me to hold and even nurse baby during injections to provide immediate comfort -- no pinning the babe or tot on the examining table. Generally thoughtful, kind service. We had no special needs. Just the "usual" list of occasional issues: fevers, ear infections, etc.

My children have been seeing Dr. Rhodes for 3 years. She's super thorough…read more Yes, the office is old and everything is outdated. She also always has long wait times. However, her care is worth it to me. She's always thorough with any issues and makes sure to order all and any bloodwork or tests needed to assure us that things are ok. That matters to me. We've had three other pediatricians. She's been the most thorough and takes however much time needed with each patient which is likely why she's always backed up.

This has to be the worst pediatrician office I have ever been too. The doctor is just ok and her…read morestaff is terrible. If you set an appointment you will not be seen until an hour or 2 later. They are unorganized. My son needed bloodwork to go to daycare. The first time they lost the bloodwork. We went to get it done a second time and then they mixed the blood with the wrong fluid or something. We are now on to the 3rd visit for the same bloodwork and I'm still waiting for the results a week later. I have been trying to get this done for a month and it has not been a good experience. Nobody wants to make their child suffer by getting pricked multiple times for the same thing. Also due to the delay my son is still not in daycare and it's messing with my work schedule. If u can take your child to another office I would recommend going somewhere else.