1st time here.....was impressed with the outgoing service from Emily.....loved my XL pizza made to order.....plenty of great coupons always available.....super clean is always a plus at any restaurant....thank you again & I will be back again next week read more

We love this spot. Our family loves thick crust pizza, so we appreciate the ability to order a thick crust here. The cheese bread is also quite yummy. The staff are always friendly and our order is prepared quickly. A favorite Friday night treat, nice to grab after a long week of work. read more

One if the best marco's pizza's around, really nice staff too for as long as i've been going. Meat lovers is fire.

Always great pizza. Can't go wrong with any of the food here. The old world pepperoni is great! OWP on the menu by the way

I received a coupon in the mail to try a personal pan pizza AND cinnamon bread sticks from Marco's so I dropped by one afternoon to pickup this discounted hot lunch to go to try out this chain eatery for the first time. The service was just as swift and sweet as the food, which will result in a definite return for myself in the near future. Since pickup (or delivery) is only offered, I can't say much about an experience dining on the inside of the store ...other than it was a bit disorganized behind the counter. Overall, I recommend sinking your teeth into one of their hot pizza pies via take-out or delivery. read more

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Marco's! I wanted to give up carbs, but because of you, I am seriously rethinking things. My waistline may hate me, but my tastebuds are definitely going to love me. LOL Someone recommended that I try this pizza restaurant after I remarked that I like pizza. Shortly after getting the recommendation, I ordered a medium Deluxe pizza for delivery from the Marco's on Reynolda Road. First of all, when they say "Deluxe", they mean it. The toppings are not skimpy or chopped so small you have to look for them in the sauce. I had huge pieces of meat and veggies, plenty of sauce and cheese, and everything tasted fresh. The pizza had that homemade, real Italian, not overly processed or frozen flavor. They even have a variety of dipping sauces to accompany the crust. I loved it! My mom saw how much I was enjoying myself, so I was kinda forced to share a slice or two with her, and she loved it too. The customer service was exceptional from the moment my call was taken, until the pizza was delivered to my door by an employee who was wearing a mask. Both individuals seemed genuinely thankful to have me as a customer. Refreshing! Needless to say, I'm not giving up carbs or Marco's any time soon. When you go by Marco's on Reynolda or place an order, tell them Kindra sent ya! read more

Marco's Pizza - Deluxe (Medium 12'' & 8 Slices) - Pizza Near Me - Winston-Salem, North Carolina

The pizza is good and usually made fast. The service has been excellent every time I've been there and over the phone when placing an order. It is my go to place when buying pizza. read more

I love their pizza, best carry out you can get around here. I went in on memorial day and saw they were extremely busy and stressed and I was afraid my pizza was not going to turn out good, but I was proven wrong, it was delicious. I love the crust especially. read more

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GREAT FOLKS!!! I had an order for 7 pizzas, all different flavors. I talked with Steven & also Emily (on a different day) Both was EXCELLENT to communicate with We were having a birthday celebration @ work and needed to pick the 7 pizzas at 10:45 am The pizzas was very good, ready on time. I truly appreciate the style of customer service I received!!!! It's hard to find kindness in the world now days and their staff was GREAT! Thank you so much read more

With their Tuesday deal, they were very busy. But yet, our order was accurately completed and delicious in taste. The toppings for our pizza are fresh and adequate to generous in amount - not skimpy like other pizza places can be. We love their crust topping choices which they provide at no additional cost. Although their pizzas are already flavorful, adding the option for crust topping boosts the flavor even more if we so choose and as we so choose. Also, the staff immediately acknowledged our presence when we entered and were professional and friendly in our interaction. My husband I are pleased with our experience at this location. read more

That's our typical " don't want to cook weeknight " place for pizza. Easy ordering, fast service, and decent pizza. Sometimes, they make mistakes with orders. We had a few times where we ordered the veggie pizza without onions and it showed up with onions for example. It is fairly priced and they often have coupons. read more

For a quick bite for yourself or family this is the perfect place. Pizza, pastas and Subs all packed with flavor. Even better is that you can go next door and browse for a video movie to rent and take with your food to enjoy! One stop shopping....can't beat that! read more

Super bad , if you at location they have no track of your order , and they don't give you any feedback at all while you waiting.

Decent fast-food pizza. Better than Dominoes, Pizza Hut, or Papa John's. More options. Better taste.

Love this place. We order from them frequently for delivery. It never takes very long and the food is always piping hot and the salads are very fresh. Delivery people are always pleasant and professional. My only complaint is that I wish they had a bigger menu. The quality of their food is great and it's a small shop, so I'll just continue to enjoy what they do offer. read more

I was out on an errand and then got hungry. When I spotted Marco's I remembered how good their pizza was and pulled in. I spotted something unique which was a no crust pizza and I chose the Garden Pizza Bowl. I was cutting back on carbs and thought I'd try it. It had my fav topping like mushrooms & black olives as well as tomatoes, onions cheese and sauce. It really wasn't a bowl, but a rectangular container containing what looked and smelled like a great pizza, just with no crust underneath. It was not only delicious but I saved half to stir into some pasta for next meal! Oh it was promptly delivered to my car with a pleasant and well informed server. I WILL be back! read more

I ordered a pizza and salad. The Door Dash driver delivered the pizza, not the salad. I called the store to ask about my salad. Amy said they didn't make the salad and to send the driver back to get it. I said Marco's should deliver the salad, as they forgot it or give me a refund. Amy said to call Door Dash and they were too busy to deliver the item they forgot, and that it would take 2 hours. She was rude and disrespectful, and their customer service is horrible! read more

They forgot to add several toppings to my pizza. When I called to complain, I was supposingly given a discount to my account. When I called in to get it. Low and behold there was no discount on my account and I wasn't offered anything for my trouble. So their customer service is trash. read more

What has happened to this place??? Last time waited an hour past time of order and received call they couldn't deliver and went to pick up and waited 30 minutes and 1 pizza short! Decided to try again...45 minutes past time for carry out to be ready and NOPE! Leaving without pizza! read more

Tasty pizza... delighted to find a pizza chain that tastes like artisan pizza. Carry out only.

When Marcos opened near my home I had ordered a pizza and was not impressed. It's probably been a year so I tried them again. I ordered the pizza with everything. I will never go back. My pizza barely had any ingredients, totally not like the picture. read more

For quick delivery pizza, Marcos is fantastic! The service is always prompt and the staff are always friendly. They also make sandwiches and salads. The salads are made fresh to order and are always delicious. They have several Different choices too. Next time your going to order pizza give Marcos a try. read more

If I could give this store a "0" I would. Between the rudeness kf the drivers and lack of attention to my orders., this location (as well as Salisbury Ridge Road), makes a bad name for the company. I placed an order with them a month ago around 9p on a Saturday night and when I received the update on the app that my order was ready at 924p, I went to the location and everyone was inside just goofing off. To make things worse, when I knocked on the door because it was locked, the tall kid answered, let me in and said he tried to call me (despite my phone being next to me and it was the correct number with no missed calls) and said "oh we decided to close early"... ON A SATURDAY NIGHT?! I replaced my order with Jonestown, talked to the manager and he was agitated as I was as if Reynolda was ran by teenagers and just chose not to work. To add it this, 2 more customers drove up as I was walking back to my vehicle and I informed them of their work ethic and they were also never contacted and quite livid. I still have not received a refund for the $36 I spent for pizza and wings. read more

I am so disappointed. I have been a loyal customer for years, but after the way I was treated and lied to last night, I will never use any Marco's location again. I ordered online. The delivery time was estimated at 7:41pm which meant a 50 minute wait. Given there service in the past, I placed the order anyway. At 8:30 I called and they apologized and told me it would be another 20 minutes. I called again at 9:20 and was given another excuse by a rude person claiming to be the manager. At this point I asked for my money back. I called again today to verify the charges we credited back to my card and was met with more rude excuses. Apparently, Marco's does not have the integrity to provide customer with honest, respectful answers. At each time I contacted the store they had an opportunity to regain my trust, but instead choose to lie and make excuses. Shame on Marco's Pizza read more

Love the pizza!, it tastes so good....!!! I am from Eugene, Oregon (I wish there was one in Oregon)

No matter how many times I order and pay for the garlic butter sauce I never get it! I don't care if I only paid $.01 (even though I paid more) I want what I paid for! This is like the fifth time!!! And all every driver can say is well I will mention it to them but never try to go get me what I paid for!! Like make it right or refund me my coins something! Don't just keep my money repeatedly and say oh well sorry. read more

peggy stivason, We did the survey July 30 and never did receive our code for free cheesy bread ..Also never granted us a free cheesybread when we did previous code even though our survey went through and we could plainly see our code and even gave it to Keith but he claims it said .. Survey never done .We have been customers for 5 years and to be lied to and cheated is pretty low from you guys and we can and will take our business elsewhere no matter the price . It's called Honesty and in good faith to your customers . I google reviews and I also show concern and post as well . and I can tell you , it won't be pretty what I have to say . Mr. Mrs. Leonard Stivason .... P. S. You're also getting real stingy on your pizza toppings .. This used to be our favorite pizza place until now . Posted on 8/2/ 2022... Marcos Pizza on Old Salisbury Rd . Winston - Salem , NC... Were not from San Francisco ..were from Winston Salem read more

This is the second time that this location has forgotten to bring part of our online order. This is also the second time that we called and told them that they missed part of our order. They said that they would bring the item we paid for and never did. The first time it was a salad and last night, it was a 2 liter of soda. I love Marcos Pizza but I am done with this location!! read more

First time eating Marco's Pizza. Ordered the all meat pizza thin crust with pineapple. Excellent tasting pizza! The meats were plentiful and well defined. Didn't have to guess what was on the pizza. Nice balance of flavors. Really impressed and will order again. read more

The pizza is usually good and the service is usually great. We've never had a problem ordering online....until tonight. Ordered online as usual, waited 1.5 hours and called them to check on the status. They tell me the order came through as carryout, but wouldn't you think that after 1.5 hours they would've called? They say they have no control over the web purchases. So, they say they'll deliver as soon as possible. I preheat the oven, expecting a cold pizza to arrive. Fold a load of laundry, and wait. 15 (give or take) minutes later I get a call saying that they would put a new order in (which would probably take another hour I'm sure), cancel the charge on my card (which would put a hold on my card for "a few" business days), and re-enter the order as delivery. Why not just let me pay the delivery fee separate? No go. So, after all of these issues, I tell them to forget it, cancel the order and I'll figure something else out. IF they had offered a solution to this problem I wouldn't have left this review. However, I get "Ok have a blessed day and thank you for calling Marcos", and a disconnect. Seriously?? I'll be watching to see if that charge comes off my card. read more

We have ordered from Marco's several times, and it is always fantastic. The pizzas are really great, and delivery is fast. The pizza always arrives hot and fresh. read more

Horrible customer service! We had the wrong door delivered and it took two hours to get manager on the phone. They claimed it wasn't the wrong order yet what they have is don't even match the receipt. The manager basically said he couldn't help me and it wasn't there problem. His only explanation was that their were having a bad night. Was the worse customer service I have had at a restaurant. We are ended up not getting to eat anything that night because it took so long to even to even speak to me. The is the first time I have ever written a Review in my life but felt necessary. read more

We thought we'd try a new pizza place and this Marco's was close to home. We ordered over $50 dollars worth of food. The employee brought it to our table and spoke not a single word. No "here's your order, Enjoy" or nothing. As we left my husband said "bye" and the employee didn't even have the courtesy to respond. Food was mediocre and service really sucked. read more

Best customer service ever!!!! I ordered the wrong pizza. They made me another and gave me the incorrect pizza. Quick and friendly. Thanks Marco's!!!! read more