Staple Winston establishment, for some reason it's been years since I've been here. Great lunch spot and they seem to do a lot of to go orders to. Busy main road but they have a parking lot and the space inside is big and has plenty of seating. Clean bathrooms too ! I met a friend for lunch and I had to study the menu as it is big !! As always with Greek run places my go to is always the chicken souvlaki. This one didn't disappoint. Stuffed with fresh veggies and nicely marinated chicken pieces and a really nice soft pita and great tzatziki. Great lunch fix. My friend had the hamburger and fries. Which she loved . Good traditional burger on a brioche bun. Really good fries ! They are nice and crispy and hot!! Service was a tad but slow but they were busy. I saw them cleaning a lot so that was nice to see. Nice staff not super friendly but not rude either ! Great little place for everyone as the menu is vast and everyone can find something . I liked the that the food was so fresh. I can see why it's been here so long. read more

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The worker was nice and the food was ready in less than 10 minutes, but unfortunately it was lacking in flavor. The sandwich and fries were both super bland and unenjoyable to eat. I also asked for no onions but the sandwich still had onions on it. read more

Always consistent & good food. It is a deli with many many good options. I really love their Greek salads and their gyros. read more

Hero House - Athenian Gyro on Pita - Sooo good. I got it without peppers or onions. - Sandwiches Near Me - Winston Salem, North Carolina

Hero House is a Winston Salem staple and a favorite for many....my sister swears they have the best souvlaki in town! It's my go to when I want a quick but consistent take out experience. Menu is extensive and varied but I suggest sticking to the Greek food for best overall experience. And if you haven't tried their falafel, you should! It's clear that they've worked hard to provide good food, portions and prices with the challenges of increasing costs and I appreciate the fast efficient counter service, value and consistency that they provide. For this visit we ordered the chicken skewers platter(items packaged separately to keep hot and cold foods apart), chicken souvlaki sub (small), and fries. Hero House is celebrating a milestone so they threw in some delicious cupcakes as a bonus treat for us, very nice! My suggestion---start selling those delicious cupcakes! *pictured is only half of the small sub* The Stratford Rd location has an ample dining area and plenty of parking read more

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Great steak and cheese, long time staple in Winston Salem. They are consistent and friendly.

Since 1975, the restaurant has served up a broad array of tasty items - 50 Heroes, Deli Sandwiches, Wraps, Burgers, and Hot Dogs, as well as soups and salads, platters, sides, and desserts! If you are unable to find something on the large menu, you probably just aren't hungry! Came back to try the Tuna Salad Sub, and it was excellent. It's built a little different than the ones you might find at your neighborhood mom and pop - sub roll, lettuce, tomato, white onion, mayo, and something menu identified as "oil sauce" - OK Then - what exactly is "oil sauce" - best I can tell it is EVOO with seasonings. This is a very good sub, nice roll, well filled with very tasty tuna salad, then well topped. This sandwich is as good as almost any available in the area, with the possible exception of the at Jersey Mike's, dressed Mike's Way! read more

Hero House - Tuna Salad Sub - Sandwiches Near Me - Winston Salem, North Carolina

I have been a loyal customer of Hero House on Stratford Road for over 20 years, which is why this experience was both shocking and unacceptable. On my recent visit, I called in my order at approximately 1:28 p.m. and was told it would be ready in 10 minutes. After that time passed, I went inside, paid for my order, and waited patiently. As time continued, other customers came in after me and were assisted, while I remained standing there without any update or acknowledgment. By approximately 1:55 p.m., I was still waiting. Another customer even pointed out that my order should have been next because they had been watching me stand there the entire time. That alone speaks volumes. When I finally asked about my order, the individual presenting themselves as the manager checked briefly and then told me I would need to wait an additional 15 minutes. After calling ahead, paying, and already waiting far beyond the original timeframe, that response was completely unreasonable. However, what made this situation unacceptable was the way I was treated next. Instead of addressing the delay professionally, I was told I could no longer return because "every time you come in here, you have an attitude." That statement was not only false, but inappropriate and unprofessional. I had not raised my voice, caused a disturbance, or disrespected anyone. I had simply been waiting--quietly--for an order that was significantly delayed. To be publicly confronted, spoken to in that manner, and dismissed as a customer in front of others was disrespectful and embarrassing. After supporting this business for over two decades, I did not deserve to be treated that way. Let me be clear: delays happen. What matters is how they are handled. In this case, there was no accountability, no professionalism, and no respect shown. This experience raises serious concerns about how customers--especially long-standing ones--are treated when something goes wrong. I hope ownership takes this matter seriously and addresses both the lack of service and the conduct of management. read more

OK! So my Man and I drove by this place a few nights ago. He told several tales of his youth that included this glorious restaurant. Needless to say, we made a special trip into town for lunch! I had the Italian Sausage with an extra side of marinara! The sub bun held up the entire time! The sautéed onions and peppers swimming in the sauce was perfection! The slices of Italian Sausage had tons of great flavor! This sub was Devine! My Man got his favorite Italian Cold Cut toasted nice and hot. I had two bites! I could not pick which sandwich I loved more! The fries were meaty and fried to perfection! Not greasy! Just perfect! BTW- their ketchup is not watered down! Makes the fries taste even better! Looking forward to coming back to try more items! You can tell everything on the menu will taste amazing! MOST SINCERELY! read more

Hero House - Italian Cold Cut toasted - Sandwiches Near Me - Winston Salem, North Carolina

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I had the opportunity to have lunch here today. It has been a while since I had eaten here so it took a minute to decide on the saugage parm sandwich with fries. The food was done quickly and tasted good. They have a large menu and if you have not eaten here before it may take a while for you to order. Everything I have eaten here has been good. The restaurant and restrooms ate clean too. I will eat here again. read more

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We have wanted to try this place for a while and finally decided to check it out. We arrived just after they opened at 11am on a Saturday. Parking was easy because they had just opened. They must have a following because there were already people in their cars waiting for them to open. As we entered the tile floor in the entryway with the Hero house logo caught my eye. I thought this was a nice touch. After walking through the second set of doors it is much bigger than I expected from the outside. We were able to easily determine that customers place their orders at the counter. We proceeded a bit closer so we could easily read the menu. We were greeted by a young lady and we told her we needed to a bit of time to look at the menu. We tried to stand back so others could order and I saw they had menus taped onto the wall nearby. The paper menus also had descriptions of each menu item which made it helpful. I took pictures of the descriptions to add to this review. The overall menu was much more extensive than we anticipated. They have Hero's, deli sandwiches, soups, salads, pasta, wings and desserts. We went up to the counter and my wife chose the Deluxe Club on whole wheat and I decided to try the "8c" Philly cheesesteak with grilled onions, green peppers and American cheese. We also ordered their onion rings because we had read reviews from a local Facebook group stating they have some of the best onion rings around. We were given a receipt and found a place to sit while we waited for our number to be called. They have quite a few tables and booths and we saw at least four TV's in the dining area. Our number was called shortly after we sat down and we went to the counter to pick it up. Arriving at the table, everything looked delicious. We sorted out the trays and tried the onion rings first. We can honestly say, although very good, these are not the best onion rings we have had in the area. The onion rings had a fully coated batter, more soft than crunchy and would be better with more onion flavor. Everything else we ordered looked awesome! My wife loved her club sandwich and I really enjoyed the cheesesteak. The meat was chopped just right but I do wish it had more cheese. Overall this was a good experience and we are impressed with Hero House. read more

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Tried Heros for the 1st time with the family today - All and all it was a good experience! Only issue I had is the bill for the 4 of us was $75 bucks and when i asked for some extra Gyro sauce, they charged me another dollar - I was like WTH read more

Service is excellent and the Gyro was a perfect sandwich on a hot day. I would visit again. read more

Hero House - Sandwiches Near Me - Winston Salem, North Carolina

The quality of their food isn't as good as it had to be. Staff need to be more careful in getting orders correct, especially TO GO orders. read more

Amazing subs! Recommend the Italian ! Great staff. High quality food. What more can you ask?

I literally drove all the way from blowing rock,NC. Just get food from hero house in Winston-Salem. I really enjoy you guys's food.I'm currently pregnant and was having a horrible craving. It was quite disheartening to know that I couldn't call and place my order because they kept Answering the phone and not saying anything or completely hanging up! Hopefully next time I come I have a better experience, but I love this place so much. It's like a childhood staple. read more

Hero House - I called three separate time on a Sunday. All three times they picked up the phone and either said nothing or completely hung up. - Sandwiches Near Me - Winston Salem, North Carolina

Ordered Grubhub delivery during a lunch meeting. Sweet potato fries had delicious flavor but were completely cold. This could likely have just been due to Grubhub. My salad was good. I wouldn't say it was great. My colleague had the zucchini fries. They were good. We both got so many fries!!!! I would definitely order again from this restaurant. We can't comment on service or ambiance since we got take out. read more

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Checked out Hero House for the first time this weekend & after reviewing their extensive menu I opted for the Chicken Parmesan sub and French fries. The sandwich itself tasted ok, however, I wish the chicken on the sandwich was breaded like a true chicken parmesan and not just grilled. We also had to try their homemade cake while we were there. The cream cheese frosting of the carrot cake was delicious! Overall, if you are looking for an affordable spot to get a sandwich I would give hero house a try. read more

Hero House - Chicken Parmesan Sub & fries - Sandwiches Near Me - Winston Salem, North Carolina

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This menu HAS EVERYTHING. A lot of sandwiches and pasta dishes. We had two 8 inch sandwiches and spilt a large side of potato chips. Both of us took half of sandwich home. Service is a walk up counter, with very attentive cashiers. Bus your own tables. A few tvs around the dining area with some March Madness games playing with no sound. I think the sandwiches are much better in restaurant than to go. read more

Hero House - Homemade Potato Chips, Philly Chicken, and Italian Cold Cuts - Sandwiches Near Me - Winston Salem, North Carolina

I have passed Hero house probably a thousand times in my life but yesterday I finally decided to give them a try. I had the Philly cheesesteak with grilled onions and while I usually enjoy a Philly Cheesesteak in the traditional style, they had the option of getting lettuce, tomato and vinegar on top as well so I gave it a shot. It was a solid sandwich. I enjoyed the lettuce and vinegar a lot more than I thought I would and everything was seasoned very nicely which I appreciated. As far as Philly Cheesesteaks go, it was one of the better ones that I have had in Winston-Salem. The cake was average as far as Carrot cakes go, the frosting was the highlight for me. Only con I had for them was that the bottoms of my cakes were a bit burned on each layer. The inside of the restaurant is definitely showing it's age and it some spots could use a bit of a deep cleaning. Overall if I was in the mood for a sandwich, I would much rather give them my business than to a large chain. read more

Hero House - Carrot cake - Sandwiches Near Me - Winston Salem, North Carolina

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This place used to be a hot spot for a good lunch although their prices have always seemed too high for a sandwich. I wanted to try something I hadn't had there before so I ordered the fried flounder sandwich and my husband ordered the cheeseburger sub. We also shared a side of sweet potato fries. I know it's been difficult for businesses to find good staff lately, but our cashier had zero personality and mumbled into his mask so much that I couldn't understand a word he said. A little training goes a long way here. On a positive note, our food came out quickly and it was nice and hot. The cheeseburger sub only had Mayo as a condiment so we added some ketchup from the bottle at the table. It was good and filled that craving for a burger we both had. The fried flounder sandwich had a great panko crust on it. I loved the thick tarter sauce and pickles and slaw added a nice crunch. The sweet potato fries were hot and crispy. I mostly took away stars for the cleanliness of the restaurant. We sat near the window and looked to the right where there was a bar with some stools you can see where there had been tape to allow for social distancing but has been removed. The grime is still clearly visible on the bar and the walls, tables, windows, mirrors were all visibly dirty. Maybe they need to have a cleaning party and use something stronger than water to cut through the build up. I'm not sure how they keep their A health rating. I just didn't want to linger and I don't think I'll go back again if this is what they consider clean. The food, although hot wasn't remarkable enough to be somewhere I need to eat since I can find similar items at many other places in town. Sorry Hero House, I hope you see this and do something about the general cleanliness of your dining room. These are where your guests sit and notice these things. No matter how clean your kitchen may or may not be, where your guests are sitting during their meal, is getting a long look from them. It matters a lot. read more

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Almost 11 years since my last review, so definitely time to add an update. They really do have some of the best sandwiches in town. Their bread is delicious. I had the chicken Philly and it was full of flavor. My husband loved his chicken parm with onion rings. Sandwiches come a la carte so you can add the side you want. I had their yummy tomato bisque. Even the small sub-option of 8 inches was huge and filling. Next time I hope to leave room for dessert. read more

One of our favorite sandwich places. Salads are worth trying too! I had the falafel pita today and it was fresh and yummy. My daughter loves the chicken cordon blue sub. Such friendly people working today too! Lots of options, more than 1 or two for vegetarians, and really reasonable prices. Great for take out, but also cozy to eat in as well. I love supporting local, not a chain. Give them a try! read more

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I now know why this place is always busy. The sandwich selection is great. I had the chicken Philly, chopped extra. It was delicious. And big! Plenty of food for me. I didn't stay - got it to go - quick and friendly. Yummy and not bad prices. read more

Hero House - Chicken Philly Grilled Chicken 8" - Sandwiches Near Me - Winston Salem, North Carolina

They have amazing food with many different options! Everyone is so nice and it is very clean! Highly recommend stopping by for lunch and getting the croissants as an appetizer! read more

The menu is huge! Plenty of options so everyone can find something. The onion rings are homemade and a great choice!

If you don't like Hero House we can't be friends. There are some restaurants that a just like getting a warm hug If I'm having a bad day this is where I go for a little comfort. Let's discuss the onion rings. They are perfect. The best onion rings I have had anywhere. They are perfectly breaded, perfectly cooked and perfectly seasoned. Crispy and when you bite, the onion inside is tender. The best part is the breading stays on the onion. I hate when you bite into a onion ring and it pulls out from the coating. Never happens here. Both the Gyros and Slovakia are must haves. They have an extensive menu. Service is fast and accurate. They also have the best iced tea around with little pellet ice. read more

Hero House - Gyro on Pita with a side of Homemade Onion Rings - Sandwiches Near Me - Winston Salem, North Carolina

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I will always come back for the Spaghetti alla Kitchen Sink. Comes with meatballs, sausage, peppers, onions, mushrooms baked with mozzarella cheese on top! Comes with a side of garlic bread, which is always tasty. I took it to go so no picture could do it justice unless it's right out of the oven. Only downside this visit, I asked for extra meat sauce and it appears that they put me down for less because my spaghetti was practically dry. The pasta still had great flavor but was I was just a tad disappointed in the lack of attention to details of my order as extra sauce was my only change to the order. read more

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Ordered a cheesesteak, onion rings a grilled cheese and fries kids meal also a slice of red velvet cake. I swear I usually would not complain and eat what I got but this was not good at all. Everything was really bland. The fries didn't seem cooked all the way the onion rings were extremely big and the breading just crumbled off the onion in the bag. The cake, lort this thing was dry almost tasted like it just came out of the freezer. The cheesesteak was ok but if it wasn't for the condiments it would've tasted really plain. The only thing we enjoyed was the grilled cheese which those are pretty hard to mess up. I do think they need to add a bit more seasoning to their food and maybe slice their onions a bit thinner. Work on the batter for the onion rings so it actually sticks. Also the cake, don't know what can be done about that but it was bad. I spent $30 on the food and with prices getting out of control I felt I needed to speak up. I reached out and they told me I can get a different side next time on them but they were supposed to reach back it to me about a refund on the $7 slice of cake. I was told they usually don't give refunds for cakes so a manager was supposed to call me but no call yet. read more

Hero House - Sandwiches Near Me - Winston Salem, North Carolina

No long wait time if you order to go. Staff are always friendly even if it a busy time. The restaurant is always clean.

Everytime my parents ask where we want to go to lunch I always scream hero house. They have the best sandwiches and their soft serve is the best in town! There service is also top tier. read more

Came here specifically to try the Philly Cheesesteak after reading a few great reviews. It did not disappoint. They have it in different ways with mushroom, green peppers, grilled onions, lettuce, tomatoes, but I went for the deluxe which has it all. The meat was on point and flavorful. The hero is a decent size, not really big.. They also have a chicken version. I also got a side of fried zucchini sticks that were good but a bit salty. This place offers a great selection of hero's & sandwiches as well as sides. If you want dessert they also have gelato. Will definitely be coming to try out other items. Plenty of indoor seating even with the social distancing in place. read more

Hero House - Dining area - Sandwiches Near Me - Winston Salem, North Carolina

Meh. First experience and was so excited to finally stop in. Left feeling disappointed and underwhelmed. Ambiance: ample seating, floors were pretty dirty, average deli feel. Food: Be forewarned- the Chicken Parmesan Hero comes as shredded chicken, not your traditional breaded chicken. Experience was more like a meatball sub, required fork. If you're looking for cold deli sandwiches go elsewhere. Their style is toasted bread, hot sandwiches. Ordered a standard turkey. Bread was stale and dried out - no wonder they serve toasted. Not fresh and soft. Menu says you can have on bread of your request, but don't expect to get a sub roll. You will not get the side that comes with it then, as punishment for the bread change. There's nothing stated about this. Also nothing listing available bread types. Cheese is $.89, and they don't have sliced cheddar, so if you are looking for it, expect a handful of shredded cold cheese on your sandwich without warning. No refills on your own, so you have to navigate the front staff and line. Unless you want tea. I imagine due to cost. Service: Couldn't hear the staff talking our order. Made us feel very unwelcome as first time guests navigating the menu. Rushed and everything was very regimented, not hospitable. If you follow their set menu, know the rules, and find something you like, you'll be fine. This is a /maybe/ on our list to try again. read more

This place serves one of the worst Philly steal and cheese sandwiches I have ever encountered. First, the roll they use is insipidly bland and doughy , like Wonderbread. It was baked this way as the meat and "cheese" inside did nothing to make it moist.The meat was dry, poorly seasoned and not much there. Third, who in their right mind uses American cheese on a Philly ! The onion rings were of a decent portion size but bland as they could be. To ad insult to injury they charged me $23 for a large sub and large onion rings. This place is to be avoided and is just a blatant cash grab that's been around far to long to justify its further existence. There's plenty of other places that deserve your business in W-S, try them instead. read more

We have been twice and the food isn't bad but it's also nothing spectacular. The onion rings are homemade and are pretty good. Outside of that I tried a salad which gave me a stomach ache and the dressing had a strange goo like consistency. The subs aren't bad but not something I would go out of the way to get. read more

I took one of clients here for brunch with her family. I ordered the chicken and waffles and was so impressed I came back k alone for brunch today before work. Service was great and promt and the ambiance was spectacular. It was a clear sunny day. Great Mothers day. read more

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Great greek food Spaghetti alla kitchen sink Is phenomenal Also got a gyro Will definitely return read more

Hero House - Spaghetti alla Kitchen Sink - Sandwiches Near Me - Winston Salem, North Carolina

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LAMB GYRO - YUM Today I stopped by Hero House for lunch. The parking lot was full and there was a small line. I was served quickly and received my food within 10 minutes of order. I had the gyro and fries. It was soooo good. The lettuce, onions, tomatoes, peppers, and Tzatziki sauce added freshness and balance. The lamb was hot, yummy, and perfectly sliced. While waiting on my food, I look over the menu. It's is huge and overs a wide variety of sandwiches, entrees, salads, and desserts. Oh and the staff is awesome too!!! I will definitely add Hero House to my lunch rotation. read more

Hero House lives up to its name, hero it is a very good restaurant. Not quite perfect but definitely above average. The meat on the Philly Cheese was sublime but the bun had a slightly soggy texture. The fries were ordinary but done well. 8/10 solid restaurant. read more

Hero House - Fries - Sandwiches Near Me - Winston Salem, North Carolina

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Years ago, this place was amazing. After a long break for a reason that I can't recall, we returned. I got the Chicken Souvlaki on Pita and my friend got a NY Reuben. In both cases, we agreed that we had them better elsewhere. My chicken was fatty and the beef on the NY Reuben was undercooked (no choice given). It wasn't terrible, but if you can get the same done better elsewhere, why go at all? read more

Subs are very good. Would not agree that the onion rings are the best in town and the size of the baklava piece is very small.