This is my local Marco's Pizza in Roswell. I've been a customer for years. One nice thing about this location is that they have a small dining room with tables and chairs. As a result, you can eat your pizza at the restaurant if you would like. The pizza is typically good. They put a decent amount of pepperoni, Italian sausage, cheese and sausage on their pizzas. Today I ordered the XL Big Cheese. It's an extra large pizza with many different types of cheese. It's a very flavorful pizza. They offer a survey on their receipt. If you complete their survey, they reward you with a free order of cheesy bread. They also give our frequent purchaser cards. You can earn a free pizza by purchasing 10 pizzas. My only complaint is that this location no longer offers as many deals as they used to. They used to offer a large pizza with three toppings for a great price. They no longer offer this promotion. When I asked someone in the store, they said that their corporate headquarters complained abut them using too many coupons, so they reduce their number of specials. read more

Marco's Pizza - Big cheese pizza - Pizza Near Me - Roswell, Georgia

Trying to support local businesses, we ordered from the Marcos Etris Rd. location. This is not the first occurrence with Courtney who answered the phone, so I'm offering some feedback to help others. When we called about an order that did not arrive, Courtney was rude and condescending. On another occasion my son-in-law was told "never to place large orders for pizza" because she didn't have enough help etc. The pizza sat at the restaurant for 40 minutes waiting for a delivery person. This is our last visit. I do hope that Rosatis might secure this location. They will do better. read more

Delivery for Marco's Pizza is not delivered by Marco's. The delivery time given is not the real delivery time. It seems that Door Dash delivers for them now. Sadly, we will no longer be ordering from this restaurant. read more

Worst website for ordering. It should be easy to navigate for a custom order. I finally had to pick one of the standard items. read more

My daughter lives literally an 1/8 of a mile away, my granddaughter likes their pizza. I visit from Pittsburgh often. This past Sat, July 5th my granddaughter wanted pizza, I wasn't in the mood so ordered a steak hoagie, cheese and mushrooms. After taking a few bites about 1/4 of the sandwich it just didn't taste right....fast forward a few hours later I had severe vomiting and diarrhea. Ended up in the ER, this was the only thing I ate since breakfast ( toast and grapefruit) no stars for this experience....ER visit, 2 IT'S and Zofran. read more

If I could give 10 stars, I would! We were torn about where to order pizza from for my son's birthday and are so happy we ended up going with Marco's! The delivery service was excellent, even with getting all the pizza down to an out-of-the-way pavilion in Wills park. When the person who delivered it realized it was for a third birthday, he even left and came back with brownies for everyone! Both the pizza and brownies were delicious - adults and children kept raving about it. Thank you for everything!! read more

Ya'llCrankyPeopleBe,LearnTypeHard. In all seriousness, some people on here are overly harsh. It did take a while for the pizza to be made. That just left us time for family fun. However, we ordered three different small pizzas. They were delicious. The staff was pleasant. Manager came over to check if we needed anything. Just in case you didn't know... water does not have any calories! Shocker! read more

Marco's Pizza - Pizza Near Me - Roswell, Georgia

I just had a bizarre interaction w the owner. I ordered a pizza w green olives - the app and the receipt reflected that. But when I got home, it was green peppers. I called and she asked to bring it back for a new one. When I asked if there was another option other than me driving all the way back, she went on a bizarre rant about the difficulty of perfection, and asked if I personally deliver perfection? When I opened my mouth to rebut this lecture, she hung up. Too bad. She lost a customer today. read more

Picked up pizza today and met the new owner. They are very welcoming and are very focused on the quality of their pizza. I will be ordering more frequently. read more

I have no idea how Marco's Pizza can only have two stars. This is our go-to, inexpensive pizza carry out spot. Crust is always soft and chewy. We don't order from any other pizza delivery place. read more

I ordered through Yelp/GrubHub at 9:49. At midnight Yelp called to say that when the driver went to pick up the order the business had closed early. No pizza for me! Why Marco's corporate allows this location to remain open is a mystery to me. read more

We drove 20 minutes after youth football game arriving at 11:15am on Saturday. Open time on door and on Yelp says 11am. Place is dark and closed down. Business is either shutdown or incompetent to open when stated they are supposed to be open. Disappointing. read more

Marco's Pizza - Closed at 11:15am on a Saturday with a bunch of boys ready to order? - Pizza Near Me - Roswell, Georgia

Marcos checks all of the boxes with great pizza, great service and a very clean restaurant. My family has been coming here for years. It has become very difficult to find quality pizza in the area, but Marco's at this location is always a great choice. read more

This pizza place is the biggest rip off! They apply coupons as they see it fits. I will be we order from them again! They change there price depending on what they need read more

The pizza is fine. The website is vintage 2005. Quoted me 35 minutes and ordered 5 pies for a bunch of kids. 75 minutes later and 5 minutes on hold with the store trying to find out where the driver was...only for them to tell me it was "out for delivery", we received our warm, not hot pizza. I paid a delivery fee and 20% tip for these folks to take over 2x the quoted delivery time. Never again, the customers need to shut down these under-performing This franchise should be made to sell to someone who knows how to run a business. read more

Realizing that my carry out order was wrong when I got home, I called in to let the store know. One of the owners offered to remake my order and bring it out to my home personally. This kind of service is hard to find these days and it should be recognized. This Marcos has won my business and I'll be sure to let my friends and family know. Thank you! read more

Ordered through one of the delivery apps. They took my order and I waited almost an hour before they decided to cancel it with no reason. They're not even close to closing time. They just decided they wanted me to take my business elsewhere, I guess. So I will. read more

Sometimes I get a hot and fresh pie, other times I think they've given me a pie that's been sitting around for awhile. When it's hot and fresh, it is delicious. I just wish they would be consistent. read more

This location hasn't been open for very long. The inside looks new, the bathroom (there seems to be a single unisex bathroom in the building, as I saw the employees using it) was exceedingly clean, the chairs as hard as concrete. The atmosphere seems designed to be a pizza take-out and delivery outlet...the tables and chairs are just there for your convenience (or inconvenience, if your rear-end isn't sufficiently padded). You have to go order at the register at the counter, drinks are self-serve (Pepsi products (blargh!)), and I think that you are supposed to clear/clean off your own table, although we didn't do that...the one trash can was overflowing, so we left everything as it was. The employees were nice, although they likely haven't had much serving experience. I'd detail the salient points about that, but just trust me. If you visit, you'll see what I'm talking about. The pizza comes in two crust varieties, original and thin-n-crispy. Our pizzas had the original, simply because we weren't asked which we'd prefer and the default seems to be original. The sauce is pretty good, the toppings of seemingly good quality and there were plenty of them. There were pieces of snausauge the size of golf balls (almost). This is pretty good pizza, for pizza baked in a conveyor belt oven. The same pizza from a deck oven would be much better. I almost went with three stars, due to the lack of service, full trash can, and uncomfortable chairs. But the employees are friendly and I'm certain that they'll improve. The trash can was probably full because it was close to closing time. The chairs would be improved by throwing a shovel-full of gravel onto the seats, but most folks persevere through such minutiae. I'll stick with four stars on the strength of the pizza...and that four stars is relative to other chain-drive oven pizza. I don't think that I've ever given five stars for any conveyor belt-oven pizza. It's just an inferior method of baking a pizza. Stop by or have one delivered. Judge for yourself. Your mileage may vary. read more

Marco's Pizza - Inside. - Pizza Near Me - Roswell, Georgia

We order pizza from this location on a consistent basis. I ordered a carry out order and went to get it. The lady at the register had a mask on but her nose was exposed. There was another female employee working at prep table where the hot pizzas are cut and placed into boxes. She had no mask on. Another male employee working at the prep area where pizzas were prepared prior to going into the oven had his mask around his neck, not covering his face and mouth. The pizza is usually great. That's not the issue. It's the lack of consideration for the health and safety of their customers that bothers me. I know we are all exhausted. I know we all have different political opinions. Putting the health of customers at risk isn't a political statement. There are other choices for pizza. I will be making one of those going forward. read more

It's now been an hour and a half, still no pizza. We were quoted 45 minutes. After calling for updates twice (and told the driver left 5 minutes ago each time?), we questioned why it's taking so long and the response was "we got busy". Do you not service customers in the order they place their orders? I don't have any pictures of my food to post, so here are my kids waiting for food. read more

Marco's Pizza - Pizza Near Me - Roswell, Georgia

Ok - got the pizzas home and they are thick crust and I specifically order thin crust online. Feel ripped off. But won't be back so won't happen again. I've tried to use online coupons here and they never work. Tried to order two pizzas by phone using today's PIDAY2020 coupon. They would not take by phone but said could be done online. Went to do online and didn't work. Went ahead and ordered on line and paid full price thinking I could get PI discount in store. Arrived to find out that you have to use the online APP. Too much hassle for an average pizza. Much easier / better at Jets, Papa Johns, or almost anywhere else. read more

Some of the absolute worst service I've ever experienced. The employees are incredibly rude which doesn't say much for their management... not to mention their pizza is average at best for a ridiculously high cost. Will not be returning and will not recommend to others. read more

Marco's is one of our favorite pizza places. We have never been disappointed with our orders from this location. They have a fabulous pepperoni pizza because they use more than one type of pepperoni. The salads are also very good. The pizza we had today was Garden pizza with added olde world pepperoni and spinach. Yummy !! read more

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This is the second time I have had problem with that location. First was problem was when I ordered a few pizza's and subs for delivery the food never came, I called and they said they didn't even start to cook it due to short staff. I asked if I they could make it and I would go an pick it up. Long story short too for ever to get food and they did deliver it. Second problem which was yesterday, we found hair in the cheesy bread and when we called the store they didn't care. They have lost my business for good. Its such a shame as they are so close to the house and we order pizza a lot! The customer service in that location is really bad!! read more

I've ordered from this location several times since they've opened. Today was my WORST experience by far. Not only was I not greeted, but completely ignored at the counter while the three workers carried on with their conversation. I don't even know why I stayed. Finally, someone decided to take my order and she had an attitude while taking it. While watching the young lady prepare orders, every time she moved I saw her butt cheeks hanging out of her shorts. I doubt that's proper work attire, at least not for Marco's. My children and I really love their pizza and I'm glad there is one closer to home. This is my last time at this location. read more

Marco's Pizza - This is the attire at Marco's - Pizza Near Me - Roswell, Georgia

Food is great... but don't buy from this location as service is awful. First off, I love Marco's, but this location is so badly managed I can't recommend it. Twice in a row they have lost our order and we have sat waiting while they re-made it only to witness teenagers loudly cursing at each other (I'm talking f-bombs here), goofing off (one threw dough at another as part of horsing around this past Friday night), eating orders (a frazzled supervisor said "oh my gosh guys, did you eat another one!?! You can't do that"), and a simple pickup turns into an 45 minute wait. After I complained about the first instance, I got a nice phone call from Alex (I assume the owner or manager) and he apologized very nicely, so I extended some grace. Three months later, after a worse experience, I don't think I'll be back for a while. You cannot... CANNOT... have a tolerance for this kind of behavior in your restaurant. You must let disrespectful/bad workers go. read more

Will never ever order at this establishment again!! Had to call the cops on this place due to the threatening and taunting from the "manager" on duty. I ordered a pizza on Tuesday night and received multiple calls from the driver and the "'Manager" letting me know they couldn't find my address. I have been a long term customer of this location and never once had an issue. After receiving multiple calls that they couldn't find my address and the "manager" being very disrespectful, I call back to cancel my order because of the way the manager was treating us due to them not being able to find my house. When asking for the cancellation of my order I asked if there was anything they could send me via email or a receipt that showed it was cancelled. The "manager" said "it's been done lady take my word". I informed him that I was weary of taking his word due to the disrespect on the previous call when he couldn't find my address and would like a emailed or printed document that he could send me. As someone that works in customer service if there was no receipt he could print a simple "I am unable to print or email anything to you but i can leave notes in the system or for the manager tomorrow who is able to process this". Instead of leading with the respect i gave him, he said "it's been done. Have a nice evening." And hung the phone. I order pizza from this establishment because it is very convenient to where I live along with always having wonderful customer service. Since I live in close vicinity I stopped in to see if he was able to give me a printed receipt that showed a refund since there was nothing he could email me. It was prevalent before I even said anything that he knew i was as walking due to his laughter and smirk on his face. He also had how mask below his chin which was how i was able to see his smirk. It looked as if we had interrupted his time to eat as there was food in the corner by the prep table that he frequently walked over to instead of helping me. He informed me "just like I told you on the phone there's nothing I can do so there was no need for you to come up here. What was your purpose of coming up here?" I let him know that as a customer I am able to ask for a receipt since I was not given one to show my order had been cancelled and that there was no reason to hang up on a customer who just wanted a receipt that showed a refund. He said " I didn't hang up on you lady. Oh you know what I actually did. I did hang up on you because the conversation was over" as a woman, I am glad that I had a male with me because of his hostility. I asked him for his managers information and he proceeded to tell me that there was no one above him and there was no need to call corporate since he gave me his word. My father was with me and he proceeded to disrespect my father when he all he asked for was to make sure the refund went through since we never received our pizza. He told my father "what relation does she have to you. She is being insubordinate to me." Not sure if he knew the definition of insubordinate but it was clear he didn't. My father asked for the receipt that would have came on the box of the delivered pizza for reference. He said that he would give us a blank receipt with the word cancelled on there. Again as someone that works in customer service, this is not how you handle the situation. He proceeded to tell us there was no reason for us to stop in and that we were wasting our time and to to call the cops if we had a problem with how he was treating us. After asked for the corporate information multiple times and him refusing to pass it along he then informed me that "he was going to call his sister to come up there and beat my ass" for doing my part as a customer that orders from this place all the time asking for a receipt that shows my order had been cancelled. After being threatened, I called the cops. While we were waiting for the cops, he proceeds to be disrespectful and then started taunting us saying they could've just given the pizza to us for free. He said "i know you are hungry but all you had to do was come up here and do a pickup order. I could've given you the pizza for free" "you want to call the cops on 2 black males knowing that isn't a good look" "she's trippin over 28 dollars" The cops spoke with us both and let me know this was not the first complaint on this establishment. And from reading the reviews I am sure it won't be the last. While i read reviews, it looks like this is a common problem on Tuesday night with the "manager" on duty. Proceed with caution as you might not know how long the pizza might take to get delivered, the condition it might come in, or what he might say to you if you call the store to discuss the service. Before leaving he said my refund would already be showing in my account and it still isn't showing up which again makes me feel like there was no refund that was processed. PROCEED WITH CAUTION IF YOU ORDER FROM THIS PLACE! read more

Wow, something has changed. Last two delivery orders have been hot, fast, perfect amount of ingredients and great flavor. Thanks for whatever you did to take it up a notch. Try it again if it's been a while. read more

Make sure you check your pizza prior to paying or especially tipping (above the embedded delivery charge). My Large Meat Supremo pizza showed up with all of the toppings in 1 corner of the box, leaving 80% of the pizza uncovered. So annoyed read more

Marco's Pizza - Pizza Near Me - Roswell, Georgia

I absolutely loved the food and service at this location. I ordered the Tangy Barbeque Wings and they came out fresh, crisp, and very tasty. My server, Ryan Q., was exceptionally friendly and offered great service as did all employees. The environment was calm and not too noisy despite the kitchen being right behind the seating area. All in all, a very comfortable, nice place to dine. Though there are some minor improvements, like playing music or having more comfortable chairs, the place is meant to be take-out so it was not a big hit to the review. read more

We received wings that were completely dried up and looked like someone had chewed off a portion. When we called the store to alert them the manager said "well what do you want me to do about it" before hanging up. We called back again and offered to send them pictures and asked that they swap out the product and he said they didn't have an email and that they wouldn't accept a product back that had been in our house. Disgusting food and incompetent customer service. read more

If you want to eat pizza of your own choice then it is NOT the place for you. The morons never get the order right! The staff is rude. Would never visit again! read more

Ok-- I love the thin and crispy crust and the sausage is REAL Italian sweet sausage. It is the best sausage on pizza that I have had since I moved from New Jersey (I miss you Foschini's in Lyndhurst!) We have had delivery twice and the first time, the slightly rude gal who took the order ended up screwing up the order and sent us three pizzas instead of two pizzas and a salad. This was a happy incident because the Garden Pizza sent instead of the Garden Salad was quite good and one we would get again. (Even my kids said so!) I didn't put up much of a fuss because they had only opened a few weeks back so I gave them a pass for screwin up the order, but I don't give a pass on slightly rude order-taker gal. Anyway, , the smart, savvy, delivery fella came back three minutes after he delivered the pizza, apologized profusely for the mistake and gave us a gift certificate good for a free PIZZA! Yay! GREAT CUSTOMER SERVICE (that deserves a 5). So, I didn't give a 5 (because Thin Crust, yummy sauce, super-meat pizza, you deserve a 5!) because of the fake, flaccid mushrooms. Gimme some REAL mushrooms and I am fan forever. There are lots o' coupons and good deals with Marcos til the end of October, I think since they just recently opened Bottom line: Awesome thin-crust, super delish REAL ITALIAN SAUSAGE. Needs real mushrooms. read more

Ordered for pick up, quick service and the pizza was excellent! The pepperoni pizza had two different types of pepperoni and a very tasty crust with seasoning. Will be going back and would like to try eating there since the inside was nice. read more

This is the most unreliable place EVER! About 2 months ago I ordered a pizza that had an 45min eta, after an hour I called and they stated that they came and no one came to the door, I asked how did they enter the gate w/o calling and the guy says oh we're sorry come get a free large! As if i didn't jus order delivery! And here I am today trying to give another shot and no pizza! I call and same lie no one answered, I asked why didn't you call my phone and he says it's the drivers choice! I'm so over this location! I'm highly disappointed as my kids are having company and I had them wait only to have sandwiches! read more

Their pizza is amazing, but after delivering to my home multiple times and sending coupons and advertisements to my home, I called to order pizza for delivery and was told my home was too far away for delivery. They are the closest to my house.. I guess they'd rather lose my business. read more

I ordered a steak and cheese sandwich from Marco's Pizza it was the worst sandwich possible. There was little meat and cheese, canned mushrooms and little cheese. Marco's has done much better than this - sorry won't order from Marco's any more! read more

Impressed with their pizza, tasty sauce and order it with double cheese, excellent. It helps that they've had some very good offers in the mail. Have never had a problem with ordering and the pizza has always been ready when I got there for pickup. I would definitely recommend this place over any other chain pizza place in the area. read more

The food is great but EVERY person that answers the phone has no clue of the menu and makes ordering a pizza or anything else very difficult! read more