Ordered online for a 6:30PM delivery - called at 6:50PM about the pizza because nothing had been delivered and was told that a driver was just coming who would pick up the pizza and deliver it. Was told the pizza had been made - great, so it has been sitting now for almost 30 minutes around your store before I receive it and i am supposed to be happy about this? Really - how about timely delivery of a fresh product, not something that if you ever worked in a pizza place, the staff gets to take home because it is too old to serve to customers. Anyway, while I am still waiting on my pizza - by now it is 7PM, lesson 1: never order online for delivery - this place is probably employing coordinators who can handle small town NC orders, but not weeknight Durham order volume.
I had sampled their free pizza during the grand opening and the quality was good - this was the reason we decided to order the pizza from here. They do give you a numb er of choices when customizing your pizza - half pies for toppings and sauce etc So that is a nice feature, but again, nothing against a more limited option menu as long as you know you get fresh pizza.
By now, 7:15PM - still waiting on the pizza. Funny thing, the place is 5 minutes from the house, but I figured, fine- we will get delivery Snails would be faster than this delivery and they actually charge for this delivery! I started off with three stars, by now they are down to one star. Soon, we are entering negative territory.Now I am reading the actual two reviews and the one review that ordered delivery seems to have been stuck with undercooked pizza - well this pizza with sitting under the heatlamp for 30 minutes + better be burned to a crisp by now or their heatlamp ain't any more powerful than the horse- drawn carriage that is now inching its way to the house to deliver pizza. I see this tenant ending its tenancy in the shopping center soon. Must be the location, the Rit'as did not stick around for a long time either.
And I do help that yelp does not have max character numbers because I am running out of things to do, while waiting for the pie to arrive. By the time we are finally eating this pizza, the kids will be beyond the tantrum, dad will be on the second beer and snoring and I will have finally finished the novel I always dreamed about writing - only I had no clue that my novel would be published online and at yelp.
So Pizza arrive around 7:20PM - Yipeeh! They do deliver - but the pizza was lukewarm, we nuked it to make it warm. The flavor was good, but definitely not the fresh delivery pizza that I am used from bargain basement places like Dominos. Definitely will never order delivery from this place again, stick with take out for fresh food. read more