we came in on a whim and unfortunately wasn't greeted by the man behind the counter. we ordered the cheesecake ice cream with heath bar and caramel. it was very good but the customer service wasn't really the greatest. we just ordered and he rang us up then were out. it won't deter us from coming again as they had lots of other flavors i'd like to try read more

Marble Slab Creamery - cheesecake ice cream with heath bar and caramel - Ice Cream & Frozen Yogurt Near Me - Destin, Florida

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We stopped on family vacay after a day at the beach around 7:30pm. Ice cream is always great at any Marble Slab. Service was ok. Guys working seemed forced to be there. Never smiled. The place seemed ok, could probably used a deep clean. read more

Marble Slab Creamery - Cotton candy/marshmallow crème shake, mint chocolate chip scoop, coffee ice cream scoop w/ toppings - Ice Cream & Frozen Yogurt Near Me - Destin, Florida

We visited right before closing time. The staff was friendly and didn't make me feel awkward for coming in so late. The shop was clean and the ice cream was delicious. read more

Service was quick and employee was friendly. Waffle is fresh and ice cream is good! Building is clean as well. read more

Marble Slab Creamery - Service was quick and employee was friendly. - Ice Cream & Frozen Yogurt Near Me - Destin, Florida

We walked into the ice cream shop, and as we approach the man we asked how are you? He replied with what do y'all want in an angry face. We then proceeded to order and he told us that he would not mix any of our ice cream creams with the toppings we asked due to it being cleaned already, although it was still during their open hours. Overall, the ice cream was extremely overpriced, bad customer service, and a terrible experience. read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - Destin, Florida

Despite the other negative reviews and the long line, we decided to stop in for ice cream and it was quite good! They have a great selection of fun flavors and all the toppings you'd ever need. The workers weren't the friendliest, but it was quick and simple. They had a few tables outside to sit and eat, but it was pretty busy on a weekend evening. Overall, we all enjoyed the ice cream we ordered and would recommend! read more

I ordered one single scoop on a waffle cone with no toppings, and another single scoop on a waffle cone with Butterfinger. The total came out to $23, which seemed excessive. When I checked the receipt, it showed single scoops priced at $7.99 each, with additional charges added separately for the waffle cones. When I asked about it, the employee just shrugged and said, "The system just does that -- I don't know why." The pricing felt inflated, and the staff was rude and dismissive. Honestly, it felt shady. I wouldn't recommend this place. read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - Destin, Florida

wasn't greeted nicely by the staff, the ice cream was $10 for a kid scoop and the cake batter tasted like vanilla, overall rude service and poor quality ice cream homemade my a$$ read more

Great ice cream, clean restaurant and friendly service! I would highly recommend going to this ice cream shop for a wonderful tasty treats. You can choose the different flavors you like and have them mix it together and make unique combinations that fit your cravings! read more

Not too sure about the bad ratings on here. Came in on a Thursday evening. Not busy, but looked understaffed. Ordered a small cup of the Red Velvet Oreo. YUM! My friend's enjoyed their icecream and raspberry shake. Super cute and convenient spot. Probably gets stupid busy on the weekends. I'm used to these prices given I live in Vegas, so no issues there. Worth the 10 bucks. Would recommend. read more

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The place was packed on a Tuesday night. The workers worked really quickly so the line moved fast. The service was good and so was the ice cream. It is a little pricier than other places however, you get what you pay for! read more

Marble Slab Creamery - Chocolate - Ice Cream & Frozen Yogurt Near Me - Destin, Florida

Oh my goodness! You must visit just to experience the Whiskey favored ice cream. It's worth all the guilt you will feel afterwards for eating every bit of it. Definitely a treat. 4 stars for the variety of favors available, cleanliness of the shop and decor. -1 star due to the lack of customer service. We walked into the shop which was empty beside the two employees who were working behind the counter. No acknowledgment at all until we said hello. On previous occasions, I walked out when not acknowledged. However, I was on vacation and decided to take the lead on this experience. I started the introduction and made my order without incident. If I may recommend. Please speak to your employees and remind them they are part of the customer's experience when they visit your establishment. read more

Marble Slab Creamery - Time for some sweets. - Ice Cream & Frozen Yogurt Near Me - Destin, Florida

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Very over priced ice cream !!!! The workers very super nice but the ice creme was $20 for a small and medium read more

Gave this place a try, first bite had a hair in it. Turned around and showed the employee and he immediately said no refunds. That wasn't one of their hairs???? I asked him to throw it away and he said throw it away out side. 10$ and I left it on the counter. I will never be back! read more

My family and I were super excited to visit here while in vacation, however it was not what we expected! The workers were nice at first, but things slowly started to change. When it was time to checkout things were SUPER weird! My card was charged 4 times and when I asked why he didn't give a proper answer. After 10 minutes and two cards I finally expressed that I didn't know what to do to help because it wasn't our card! The machine magically began working and the worker signed off on my card without my knowledge! The ice cream itself was nice, just not sure about the service. read more

This is one of my favorite places to get ice cream. Everything is so good and the customer service is always great. We were greeted when we walked in and offered samples. On this visit I decided to get Red Velvet with white chocolate chips. Turned out delicious. One of the great things about Marble Slab is you can add as many toppings as you'd like. I would definitely return to this location! read more

Marble Slab Creamery - Menu - Ice Cream & Frozen Yogurt Near Me - Destin, Florida

Quick service and delicious ice cream for a reasonable price ($$ but you get a good portion). Walking distance for most of Crystal Beach area, so take a post-dinner walk and enjoy some good ice cream! read more

I ordered 3 regular milkshakes for $35!! The costumer service was horrible. They kept saying next even though we weren't done with what we ordered. It was kind of busy but they need to prepare for that and not keep saying "NEXT, NEXT". The milkshakes were good but very over priced. And when my brother was getting his the guy just waved it in his face. Costumer was horrible and prices could be lower, spend your money at Baskin Robins or McDonald's for better prices. read more

The ice cream was pretty good, but none of the workers spoke english, so it was a little hard to order, but I got what I wanted. I took a star off because one of the workers wasn't super friendly, and was pretty angry about me asking for a mix-in, saying that I had a mix in, but asked for mix ins, I wasn't really sure what he was saying, but the exchange struck me the same way. Other than that, the ice cream was great! There was peanuts in my ice cream (I didn't get peanut anything), so that is a little worrying if you have an allergy. Overall pretty good cream read more

This place is an absolute rip off. 10 dollars for a small cup of chocolate ice cream. Go to a locally owned ice cream place than this. The ice cream was not even good. Mind you I got no toppings in my ice cream. Do not waste your money or time here. read more

First, I order two MILKSHAKES, small and large. Over $20. One starts making MILKSHAKES. The other walks out and says cash only, systems down. And points to direction of ATM or a bank. I should have just left. Went and got money, came back and paid. Left tip. He points to my MILKSHAKES. I pick them up and doesn't look like a shake and as I walk out I taste them. They are like milk, no ice cream. Blended too long or melted suiting there while I got cash. I complained. Quizzical looks. I walked out. Sorry excuse for service and the product. read more

I went in and saw they made homemade edible cookie dough. I asked the gentleman if it was any good. He said yeah then went to tell me it wasn't ice cream though. So I decided to try it. Was a MISTAKE... it was so sweet and grainy. There was so much sugar in it literally made my jaw sore. It was like I was chewy straight sugar pieces. It was very dry also so I let it thaw out and tried it again. Was not any better, had to throw most of it away. Giving 2 stars because I should have asked to try it before ordering it. read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - Destin, Florida

Great spot for kids and adults. Ice Cream is totally affordable, and roughly $5-$7 per person based on cone, scoops, etc. Wait staff knowledgable with nut allergies by changing scoopers for you as well as patient with large groups of kids. Overall a solid experience and one of the few ice cream spots in the area. Definitely go back, generous scoops provided here. read more

When I think of Ice cream, It makes me smile. When I think of both ICE CREAM AND DESTIN... it should bring instant happiness and vacation thoughts. This MARBLE SLAB FAILED MISERABLY in every way. We had a group of 8, spent almost $100.00 bucks. The 2 guys never smiled (photo shows and explains all) never attempted to make our visit accommodating or delightful for even the kids in our group. So disappointed. Sloppy ice cream over the cup, asked for a sample, the associate was bothered then threw our sample in trash. I expected better from this area and the MARBLE SLAB name. read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - Destin, Florida

Terrible ice cream store Ice cream was melty and not good. The customer service was bad/poor. Not rude but just not "ice cream store happy". One scoop was $6+ without toppings (I think you get 5 toppings). $6+ was too much for one scoop and no toppings... especially for melty ice cream. Not a good choice to end the trip on... read more

Don't waste your time stopping and spending $35 on two melted ice cream bowls and bad customer service. Maybe it's because we were white? The dude working here did not want to be here that was evident. After we spent some time deciding what we wanted, a dude finally came out to take our order. My boyfriend happily greeted him and he ignored him and gave him an extremely short response and wouldn't stop looking at me so I would hurry and tell him what I wanted. Maybe it was someone on his Bluetooth he had in? We ordered and the dude didn't even leave it on the slab to become frozen long enough. Once it was barely solid he put it in the bowls. By the time he made both they were dripping melting. I asked for whip cream on top of my single low Scoop Oreo bowl and he ignored me, so I didn't receive that at all on this $16 single scoop bowl. Both waffle bowls were stale. It's like he gave us the damn displays. Didn't give us a receipt. Soon as he cashed us out he was already in the back room before we could make it out the door. Very unprofessional and in a bad mood. Make the drive to baskin robins for ice cream actually worth the price and better customer service. Won't ever be back and will be telling others about this horrendous and expensive experience. read more

No just no it was terrible. The temperature in the restaurant or for the ice cream was off and by time we got it it was a gooey mess and not in a good way. It's extremely expensive $15 for 2 small cups. I would of much preferred to have went anywhere else other than Marble Slab creamery. For me it's a firm no this is not a chain you can trust for a quality product. I would recommend a hard pass on any future trips to Marble Slab Creamery. read more

The ice cream was very pretty to look at but super over priced and mediocre tasting. Our bill was $29 for 2 ice cream cones and a shake. The waffle cones were stale and the staff wasn't super friendly or inviting. I gave 3 stars because the shakes they make LOOK great! read more

Marble Slab Creamery - Cookie dough shake - Ice Cream & Frozen Yogurt Near Me - Destin, Florida

We have had numerous issues with this place. They could care less if you're a local, regular or a tourist.. they only care about making money. The absolute worst customer service. We are frequent visitors, only because we love the birthday cake ice cream, and more than half of the time they mess something up. They under serve, over charge and never have a working rewards program that they kept pushing. Anytime you ask a question, everyone is 100% clueless, they look around for help from another team member, who is usually also clueless so they just make stuff up. Tonight was busy with spring breakers and after waiting 30 Minutes we get our "best value" cups- mine was barely to the top while the other was overflowing, yet they were the same thing?! HA! then We looked at the receipt and were charged $11 for 3 scoops?! When it is advertised on the board for $7.99! read more

Horrible, stink, stank, stunk! Forget customer service. Basic ice cream horrible service. You're better off saving your money and going to McDonald's, Publix or anywhere else. Save your money! read more

I've been to Marble Slab many times before, but the ice cream at this location was borderline melted when it was scooped. Also the employee who scooped my ice cream came out and started smoking a cigarette and watching loud videos on his phone right next to us while we were sitting outside trying to enjoy the ice cream. Honestly wouldn't go again, especially when there are other options for ice cream right down the street. read more

I've never had worse customer service at an ice cream shop! Take your business elsewhere. No greeting, no responses when I asked for a sample or when we ordered, and horrible attitude all around. $10 for a melty shake! read more

Ice cream tasted good. Nothing spectacular but average. All mix ins are free, so I suggest you load your ice cream with them - you basically pay for them in the price of the cup! Staff was kind of all over the place and unprofessional, but we really didn't care since we were only there for ice cream. They really LOADED are cups, which we appreciated!!! read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - Destin, Florida

Conveniently located next to Outback if their dessert menu doesn't entice you. The service (the guy) was okay but not really welcoming while it was slow. The kids were happy so that's what counted. Note for the management, please practice better food handling by washing hands before taking an order and either wear gloves or use a utensil when handling the ingredients. Would have been 4 stars. read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - Destin, Florida

This place is disgusting... just walked in and only 2 of the 7 employees were wearing masks, there was a line of about 25 people inside and nobody was six feet apart. The owner who was at the cash register was coughing. read more

Okay, if you make the same mistake I made, don't. Read this review, this is nothing like Cold Stone Creamery. This is regular, creamy, high quality ice cream, not the style or texture of Stone Cold. The entire time I was there, they never did one "mix in" or roll around on the "slab" etc. The first thing I noticed was the prices. A large, no mix ins, no special cones, no thing-in except ice cream in cup was around $7.69. That alone was a surprise. The smallest, except maybe a kids size was around $5.79. My son and I got the Regular cups medium sized for about $6.79. That was super high in my opinion. I also got two cones, special waffle cones for around a small size ice cream. I think it was gonna be about $5.00 plus waffle cost. For two cups and two cones, I expected around $18.00 cost, and if over $20, maybe tax. The final price was just over $30. I questioned it. The young kid rang off the prices, in his head, and I'm confident, no mistake was made, except my own. For walking in the door! My son ate his vanilla, and was not able to finish it. I think he may have been expecting a special treat, and different than basic old, plain vanilla. It was nothing special. It reminded me of the ice cream you get in the grocer, and pay $5.00 for a 1/2 gallon. It was very basic, and not special at all. We actually threw it out. My wife was also expecting ice-cream, and instead got mango sorbet. It was not finished by her. My son actually switched to her treat. I ordered cheesecake ice-cream, and it did taste good, but was not the texture of Cold Stone Creamery. I was not completely satisfied. I saw some other review comments about rude service. I did notice the servers were all young boys, but didn't think they were rude at all. In fact, I noticed that multiple boys helped us, which I'm not used to in an ice cream scoop shoppe. usually only one person helps you the whole order. It was a nice surprise, and got us done sooner. Right when we finished ordering I turned around and saw about 30 people in line...I'm not kidding! I love when you get in line just before a rush. That was pretty cool! All in all, the experience was good, but the ice cream sucked, and the prices sucked, not a repeat visit experience a shop keeper wants. I noticed this place was in the same lot with a "second hand" clothing shop, and a Chili's, which we ate at, so no, we hadn't hit the tourist trap area, this was a place for locals too. I would not recommend this place, based on quality of product, and price. The value was not there, and we were disappointed. If the prices had been lower, we would have enjoyed it. Also, I'm on vacation, here, and this was my first dessert all week, just by coincidence. Also, we had finished up at Chili's and I had bypassed the dessert, because I had seen this "slab'" place and since they tend to "overcharge" in those types of restaurants, since they profit on the extras and beverages. That's just how they profit, and I can accept that. But being overcharged, on the "bread and butter" of an ice cream shoppe, was unacceptable. The store needs to bring their prices more in line with other establishments. Not recommended! read more

Terrible management. The owner made fun of my grandmother from Italy because of her SLIGHT accent (she's been in the US for over 60 years). Saying "are you from here" "DO YOU SPEAK ENGLISH" when she pronounced a number wrong. The owner was also wearing headphones and texting on his phone constantly while manning the cash register and got the amount of our order wrong. After taking our order he also told us to "get out" of the store. I was almost shocked at the service. Take your business elsewhere. read more

Over $20 for 2 milkshakes, long wait times, deceptive tip practices, probably the worst ice cream experience I've ever had. If employees moved any slower they wouldn't have a purpose. Skip this place at all costs. read more

I have been wanting to visit here since the day I moved here! When I finally had the opportunity marble slab icecream and its employees let me down! I brought a huge group and spent about $100 yet employees were not helpful whatsoever and dont even think about asking to sample the icecream because that is such a huge inconvenience! To top that the brownie toppings were stale and tasted like it had been sitting out for a month. I will be spending my money somewhere eles. The owner sucks to! read more

You want the cream, they got the cream. Creamy creamy cream cream is the dreamy dream dream.