I have to subtract one star for two main reasons. No seating at all inside. It was very hot and we would have loved a small table inside. And the wait. We waited for about 20min to get a shake made for us. Standing all the time. The ice cream and shake were wonderful .. but (see above) read more

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This Kilwins is located in the Destin commons. It's a small location with majority of seating outside. The ice cream was good, and decently priced for the area. The service was ok! read more

Kilwins Ice Cream - Chocolate - Fudge - Chocolatiers & Shops Near Me - Destin, Florida

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If you have a sweet tooth! Say no more!! Try this place out the fudge is off the chain! What a great treat! The employees are friendly and greet you when you walk in the door. My wife and I love to stop by here after the movie theatre. Be ware this place gets busy and it's for a reason. Don't believe me then try it out for yourself! read more

Some of the best ice cream i've ever had!! It was super creamy and had a lot of flavor! The workers were all very nice too!

Stopped by after some times at the beach. SERVICE - The girl behind the counter was nice as she let us sample some flavors before we ordered. ICE CREAM - I got a brownie flavor and a pb tracks one. Both creamy and the portions were huge! It was a nice treat after the beach. read more

Love going to places that add a twist to the typical. A fudgery and ice cream parlor. What more could you ask for when you need a sugar fix. Upon entering, you not only are greeted by the aroma of the variety of treats but also by the people working their. Prices range from $4 on up. The more exotic treats like the truffles are up in the $20 to 30 for a pound. read more

Kilwins Ice Cream - Chocolate - Fudge - Chocolatiers & Shops Near Me - Destin, Florida

Ice cream and treats are fantastic! Closing at 8:00pm is completely asinine!! Just keep heading East to Grand boulevard ! They're open until 10:00pm read more

Was in line and saw another customer lick a cone he received from a worker and then asked for more and the worker took the cone back and padded the locked icecream with the scooper and then put back on with the other scoopers. Got grossed out so my wife and baby and I left. We told one of the workers what happened and they said it wasn't licked. I told her to watch the surveillance footage. Hard pass today. They need to wash all their scoopers asap. New kilwins RULE should be YOU CANNOT TAKE FOOD BACK ONCE IT LEAVES THE EMPLOYEE's HANDS. read more

Cute little ice cream shop in Destin Commons. Good variety of fudge and other sweets. Ice cream was tasty and fresh. Quick and efficient service from the staff. Would recommend! read more

Kilwin's is the only place I get caramel apples from as their caramel is consistently great no matter where in the country I stop. I would have typically given this location at least 4 stars based on my last visit but the last few apples were very mushy. Both were bought at the same time and eaten 1 day apart. At first, I thought it was just an old apple as it didn't have the usual sweet and sour crispness of the traditional Granny Smith. For some reason they used Golden Delicious apples. Please don't do that ever again! It's just not the same and this is the only Kilwin's I have been to that did this. Having said that the store is big, bright and smells like heaven! read more

Kilwins Ice Cream - Chocolate - Fudge - a person holding a bowl of apples - Chocolatiers & Shops Near Me - Destin, Florida

The fudge was delicious! The chocolate did not taste as fresh as the peanut butter . I have also ordered the Peppermint Bark which we like. read more

Best toasted coconut ice cream I have EVER tasted. Amazing customer service. My husband said the mint chocolate chip was the best he's had too. Lots of character packed in one little shop. Can't wait to come back to this place. read more

Kilwins Ice Cream - Chocolate - Fudge - Toasted Coconut Quart Kilwins Ice Cream - Chocolatiers & Shops Near Me - Destin, Florida

Mmmmm. Great flavors, awesome ice cream, plus tons of candies and yumminess! It's delish, can't wait to return!

Although it's a fun place, wouldn't recommend to families that just want to treat their kids something to cool them off and are on a budget. Price is too high. Chocolate Milkshake around $11. read more

Customer service here is top notch. Whoever trained the employees did an amazing job!!! Haven't tried the fudge (they offer free samples) but got the ice cream. SOOOOOO GOOOOODDD!!! Nice and creamy. Absolutely no tiny ice chunks you get at other ice cream places. Toasted coconut was divine! So glad I tried this store on a whim. Definitely try this place out!!! read more

Kilwins Ice Cream - Chocolate - Fudge - Seriously GO INSIDE! - Chocolatiers & Shops Near Me - Destin, Florida

Stopped by to grab a sweet treat while shopping around. We were greeted as soon as we walked in by Dawn; she was excellent and offered a sample of the cookies & cream fudge. She was very knowledgeable about the items and made sure she was available to assist with any questions. Decided not to get the fudge because it was extremely sweet. However, the experience was great. read more

Incredibly poor customer service. I've been a loyal Rehoboth Beach Kilwin's customer for over 10 years. After checking the Destin location closing time (9pm) online, we rushed to get to Kilwin's before they closed. Our group of 12 arrived at 8:34 and the store manager immediately turned off the lights. We knocked on the door and the manager told us the store closed at 8:30. We told her that the Kilwin's website, google, and Yelp all have the closing time as 9:00pm. The manager refused to open for us. We were all incredibly disappointed as we were chanting "Kilwin's, Kilwins..." in the car on the way. This situation could have been handled much better. The manager could have honored the time on the website or the website could have been updated. Turning off the lights and turning us away was the worst way to handle the situation. read more

I absolutely can not come to Destin and not get their ice cream! The best ice cream that I've ever had...however they are quite pricey. In my opinion they are so worth it. That's probably bc I only get it on vacation so that's my excuse, lol. Not only do they have ice cream, they also have a ton of other goodies. Home made fudge, chocolate candies, caramel corn, etc. Let me warn you though, their website as well as their voice recording says that they close at 9 pm Monday through Thursday....that is False! They closes at 10 pm. We ended our dinner early just to be sure we could make it in time just to realize they do not close at 9. Just giving fair warning! read more

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If you want the best ice cream in Destin, then no need to look further. It is Kilwins - we drive 25 min. To get ice cream from here. The best slow churned ice cream I've ever tasted. It's not even just the ice cream, the waffle cone is the perfect mix and compliments the ice cream so much. The employees are so nice and always helpful. read more

Best ice cream hands down!! Staff was very patient while we all tried to figure out what we wanted to eat. They had great recommendations depending upon what we liked!! Definitely one of our spots when in the Destin area!! read more

By far some of the BEST service I've ever had in a restaurant! We came down from Atlanta to socially distance during Memorial Day weekend, and needed some ice cream to beat the heat! I believe a young girl names Kelsey help our family - and she was so attentive and understanding, considering some of our 5 person group had no clue what they wanted and kept giving poor Kelsey the run around - she was AMAZING. Thank you Kelsey! read more

I'm by no means a chocolate conseaur but the fudge here is almost mind blowing. A very gracious gentleman patiently offered us samples and come to find out he is the franchise owner. Ended up with the Turtle fudge and Sea-salt chocolate caramel fudge(my favorite). Rich and decadent is the only way I can describe it. If your lucky enough to have a Kilwins in your area then nix the other mall chocolate shops from your list and head here. read more

I asked for a manager 4 days in a row and they weren't there. And why does it smell? At least the one employee was really polite, i think her name was liv? read more

not Very good, there fudge was extremely dried out. Take the extra 15 min drive to go to their other store.

Ordered 2 double scoop cones & equaled 1 scoop. Need to train your employees how to scoop ice cream when we are leaving paying close to $20 for 2 ice cream cones.... Ridiculous!!! read more

My favorite ice cream here is Strawberry Chunk. It's delicious especially in hot July days! MUST try it!

Didn't have exactly what we were looking for so that the only reason went down a little. Wife looking for Rocky Road and I prefer the fruity flavors of which there were none. I'm sure others that loved there flavors would love it. Located in the heart of the commons right beside the Movie Theater which looked like a very nice movie theater. read more

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I've been to multiple locations of Kilwin's, and this one had the best customer service and variety of flavor of ice creams! ICE CREAM: 5 I tried two different flavors before settling on the New Orleans Pecan Praline ice cream. The contrast between the cream and the crunch (of the pecan pralines) made the experience so balanced. The taste resembles the pralines from River Street in Savannah, so I would say it was pretty spot on! SERVICE: 5++ I don't recollect the name of our server, and it was probably because he made the experience all about us that all so remember is how well he took care of us! He started out by introducing the special sales they were having, and then gave us a chance to try all the ice cream flavors we wanted to! We got all our orders correct, and he was the most pleasant guy - we really loved him! read more

Super rude staff, me and my partner weren't greeted at the entrance but the blonde white family who entered right after us got the biggest smile and was asked how they could be helped right away. We decided to ask about the shakes the lady in the register couldn't even bother to look my partner and just spoke between her teeth at her like she couldn't care less. If you're racist, try to be a little more discreet next time. read more

Very good ice cream. Wide variety of flavors. Variety of candies, chocolate and many more. Kids loved it and so did the adults.

We came here our first night in Destin. All 5 of my family members are ice cream aficionados. We got: sea salt caramel, Kilwin Tracks, and a chocolate malt The ice cream was so amazing that we returned our last night before returning home to Texas. read more

Toasted coconut is the best. Friendly staffs provided all sample & services. Will try again next time for the fudge. read more

Even though I wasn't planning on it, my family and I stopped to get some delicious ice cream at Kilwins and we are so glad that we did. We had an amazing ice cream for dessert. I would totally recommend getting the s'mores marshmallow ice cream. read more

Typical expensive ice cream shop. Ordered a double scope waffle cone and a single scope dish bill was $15. For the plaza it's the only ice cream shop but plenty of places near by for better value. Tasty though. read more

Seriously the best ice cream EVER! I recommend toasted coconut for coconut lovers likes myself. They also have Carmel apples and fudge to die for read more

Kilwins Ice Cream - Chocolate - Fudge - Chocolatiers & Shops Near Me - Destin, Florida

My family and I love Kilwins! No matter where we are we always try to find one. We've been to the one in Key West, Clearwater and now Destin! This location did not disappoint. I'll start by saying I was very impressed by the gal who greeted us when we walked in the door and offered the free sample of fudge. I'll take peanut butter. (: Now let's talk ICE CREAM. I recommend toasted coconut. It's my personal favorite. I get it on top of their s'mores ice cream. It is delectable. In a cone or in a bowl it doesn't matter. Additionally, they sell handmade candies, corns and novelties. I'm always tempted to buy a caramel apple but my hands are full with ice cream! There is so much to get your hands on don't pass this place up for generic ice cream. read more

Yummy! The toasted coconut ice cream was so yummy and I don't even like coconut! I got the sea salt caramel in a waffle cup and it was so delicious. The place was so cute and I just wanted to try everything. Would definitely recommend it! read more

A bit pricey for ice cream definitely but delicious as an occasional treat. The employees are very friendly - had no problem explaining the menu to us and what they had to offer. Also let us sample several flavored. The portions are large which is nice. We each got two scoops and enjoyed all of the flavors we picked - New Orleans pralines pecan, kilwins tracks, fudgie brownie and rocky road. read more

Kilwins Ice Cream - Chocolate - Fudge - two bowls of ice cream - Chocolatiers & Shops Near Me - Destin, Florida

Amazing as always. Kilwins is always the best ice cream option wherever you go. And it's nice to walk around the commons while eating the ice cream. Just be careful because yelp and Apple maps both said they closed at 7 pm when the hours on their door said they closed at 9 pm. Not sure if those were temporary hours but you might want to check with Kilwins before heading there read more

This ice cream is the best I've ever had I ordered Smore's and it was absolutely wonderful