I had a great experience at Shell Garage. My car started smoking in the downtown area, and Vu…read morehelped check things out and figure out the problem. He was able to get it repaired, which was a huge relief. The shop itself is very clean, much nicer than a typical garage. They follow through on what they say, and I appreciated that. I'd come back if I ever needed help again.

Prices are a $0.25-0.40 a gallon higher than a few other gas stations in San Francisco however this…read morestation is convenient to I-280 plus it's clean with newer pumps. Having had my credit card phished three or four times at old machines (both at convenience stores and gas stations), I appreciate up-to-date technology gives a layer of security. Honestly, I could've saved a couple of bucks going to another, less expensive gas station a week from now to top off my tank but this station earned my trust and business. Recommend.

I got my tire change done here and also I will need alignment in couple of days here.. This was a…read moreyear ago..

Open on Saturdays 9am-3pm. It was $60 for a regular oil change. Simon (Asian skinny guy with the…read moredyed brown hair) from the defunct 19th Avenue Quality Tune-Up is here. I didn't see any of his old crew also making the move as I used to be a regular at his old shop. He told me most went to other shops or have retired. It was nice to see Simon at least. It took an hour to do the oil change. He called me mid job that my engine and cabin air filters needed replacing. $90 (2 filters $55 and labor $35.) I said yes as I was too lazy to do it myself. It would have have taken too much effort to buy the filters myself and install it. ($22 for the engine and $10 for the cabin filter Amazon prices.) There was a slight mishap as they charged me for a synthetic oil change whereas I only got a regular oil change. The billing mechanic (not Simon) messed up. I caught it on the receipt and they had to refund me $26. Otherwise good job everyone at Sunset 76 Auto Repair. Be sure to check your receipt.

Came by for a fill up the other day and it was a mediocre experience. The petrol station is located…read moreon a busy street corner making it rather hectic. Payment is available at the fuel pump along with receipt paper. There were no paper towels oddly.. The fuel pump was in good working order and prices were competitive for Top Tier gas in the area

These guys are short-changing, stealing, and lying about it…read more I have gone here for years but a few weeks ago I gave them $80 and the pump stopped at $40. I went to the cashier and he said no, but then pulled up a video where you could clearly see it was more than $40. He quickly admitted to $60 but not $80 and said the manager would get back to me, I never heard back. I thought it was possible that maybe I was mistaken, and you could only see more than $40 from the video so I did not make an issue of it. The way he quickly agreed to a higher number was suspicious. Yesterday, September 25 around 12:20 PM I gave the guy (maybe different one) $100. I was absolutely sure of it since I counted an hour before, and on my way to the booth. And, since the prior incident, I always hold up the bills in front of the camera and announce $100 so there is a clear record. The pump stops at $80. He says no, shows me $80 he has sitting next to the cash register along with a written receipt. This time I know the guy is lying. Looks like they manage their online presence so if their response says anything other than the guy is stealing then you know the management is in on it too. Here's the rest of the story: I tell him I may be mistaken but could he please pull up the video. He fumbles around and pretends he is doing something and is unable to. He is shouting something on the phone to somebody (not English so I could not understand), eventually tells me the manager is coming and will be there in 2 or 3 minutes. I tell him the last time it was very easy to pull up the video and could he please do that. He can't. The manager is coming, I am told. Eventually he tells me to come around to the back of the locked door. He has a good laugh and says he just found $20 sitting behind the booth and it must have blown out. Now, if you have been to this station you understand that the chances of a $20 bill blowing out of the drawer, around to the back of the booth near the door, and still being there 10-15 minutes later is impossible, a complete crock. I want to say I have gone here for years, always found the prices excellent of course, but more than that the people working there always struck me as courteous, hard-working, and honest. There is one guy who was there a lot until recently who I completely would trust if he told me I had made a mistake and yes I admit I do make them. I should have given the place a 5-star rating but did not think of it. But the guys working there now, and perhaps the management, are skimming cash off of customers. Plain and simple. Stay away.

Actual wash - meh. 2/5. Purchased the #3 option for the "bug debris" removal menu item,…read moreresults...bug debris still on hood & fender. Customer Service - 1/5. 2/3 guys working were ok, nothing special met expectations for a car wash. BUT...the 3rd guy was a total jerk (keeping it PG here). Read on if interested... The 3rd guy, who collects your receipt and supposedly gives you instructions (I did not know the whole process at the time, this was my first visit here [and last] so I was unaware of all the participation expectations) aggressively knocked on my window to get the receipt, mumbled something (which I realized later were instructions to follow) and proceeded to begin spraying my car BEFORE my window was up. THEN, shortly, he aggressively knocked on my window again, as my car was completely wet and soapy. I opened my door trying to avoid getting MORE water inside the car, for him to rudely mumble the instructions again, and again, before I finally understood. Oh, put my car in neutral! Overall, car got washed. Won't bother again. Looking forward to the completely automated car wash minus the aggressive, rude, unfortunate personal interaction, and keeping my interior nice and dry.

I've used this quick and effective drive-thru car wash for many years…read more Admittedly, I don't wash my car very frequently; it's why I bought my car in gunmetal grey that doesn't readily show grime. Two things I recommend: Buy a ticket with discounted washes, you'll save about 30%. Second, tip the guys doing the work scrubbing down your rims and putting elbow grease into the pre-wash service. It's the right thing to do and your car will look all the better for it. They give you a dashboard wipe (two if you ask nicely) and cardboard air fresheners if you want them. This Shell station's conveniently located on Geary, across from the San Francisco Baseball Academy (formerly the Bridge Theater).

Zero customer service the Asian lady was behaving very badly. The drinks I got was not cold.read more

1698 Fell St San Francisco, CA 94117…read more I don't usually get gas in San Francisco, but yesterday I stopped here. This is the Chevron at Fell & Masonic, along the "Panhandle." It features 2 islands, a small shop, and a smog station. Gas was $5.69/ UL Reg. Yes, that's high, but this station is on a major road. I went inside the shop to see if they had cough drops. The young lady (cashier) was very friendly and helpful. The only neg.....I saw a worker, an older man, smoking a cigarette about 30-feet from the gas pumps. I suppose that's safe, but it sets a bad example for safety. Overall, a fair experience here.

We were in desperate need of gas. Like your car saying you only have 7 miles left to drive on your…read morecurrent tank. After drinking at a bar in Pacific Heights, my girlfriend's brother looked for a gas station and found this Shell. We stopped by on Wednesday, May 9th around 9:30pm. I didn't pay attention at all when we filled up, so i have no idea how much the gas costs. But the station was clean, well lit, had a market, and was fast and efficient. We got gas and got out of there in no time. And I believe my friend even went to the restroom. Convenient gas station if you are in need of fuel in Pac Heights.

Overpriced car wash considering what you get, miserable and rude staff. Will not be coming back…read morehere.

Great service always ! Good gas for good prices. Best gas station on San Bruno Ave. Rowena is there…read moreevery time at the time I go during the day. You need help? she's there to help.

The best place to grab a quick snack! Customer service is always on point! Highly recommendread more

A 5 star gas station?…read more Ordinarily, the routine stop at a gas station to fill up the tank is not anything to write about. But this is no ordinary gas station. First, it's kept super clean. Always. From the pumps to the mini mart, there's never any disarray or mess. Second, they play instrumental music. Somehow the simple addition of Beethoven, Bach, or Tchaikovsky turns the very mundane act of pumping gas into something almost refined. Thirdly, I try to stay on top of my car's (her name is Baby) tire pressure. Here, all you have to do is ask an attendant, & they will happily check the air pressure for you. Yes, happily. Is it weird that I actually look forward to coming here? I think Baby does too. 5 stars.

I have never left a negative review, but this experience was so terrible that I felt compelled to…read moreshare it. A week ago, my car overheated and had to be towed to this Chevron station. I explained that the engine was overheating and that there were visible coolant stains in the engine compartment. The next day, I was told they had identified a coolant leak, replaced the coolant reservoir and associated hoses, pressure-tested the system, test-drove the vehicle, and confirmed that the problem was fixed. I paid approximately $750 and picked up the car. One week later, while driving to Marin, the same engine overheating warning returned. We had to pull over immediately and have the car towed again. Fortunately, this happened before we got onto the Golden Gate Bridge. I had not driven the vehicle at all between the first repair and this incident. The vehicle was towed back to the same shop for the overheating issue. The next day, I got a text from the mechanic, in essence, admitting that "It does look like the thermostat was on the way out when it was last in here. To do that thermostat replacement will run $752.21." I called the owner and explained that I had brought the car in for an overheating engine the previous week, paid for the repair, was told the issue was fixed, and now had to tow the vehicle a second time because the overheating problem returned. I asked why a more comprehensive diagnosis had not been performed when the vehicle was originally brought in. The owner's response was that they only tested what I specifically mentioned and that the thermostat issue was not part of the original diagnosis. So, in essence, the owner suggested that it was my responsibility to identify the cause of the overheating problem. If you bring a car in because the engine is overheating, it's reasonable to expect a thorough diagnosis the first time. Rather than acknowledging the frustration of having the vehicle towed twice for the same problem, the owner became defensive and, get this, suggested that I take the car somewhere else even if that meant I would need to have it towed. Fortunately, I was at least able to drive it home a few blocks away. Being charged for a repair, experiencing the same problem a week later, and then being told the responsibility was somehow mine and that I should go elsewhere made this the worst customer service experience I have ever had.

Always have come to this Shell for smog checks (3-4 times now). Like others have mentioned, mention…read moreYelp discount for better pricing. I just got mine done today (Jan 17, 2024) and I think pricing went up a few dollars but not by a lot. Total was $54.95 today. The guys here are usually really quick (no longer than 30 minutes) but I usually come in the mornings so I can't speak for later in the day. Today I actually had 3 other cars in front of me but it still didn't take more than 30 mins. I really appreciate the guy running the smog checks today. He was hustling, running back and fourth when he really don't need to but it's awesome to see him taking his job seriously and wanting to get customers in and out to go about their days. As soon as a customer pulls up, he grabbed a clipboard and ran over to them. When customers were on their phones while sitting in the waiting area, the employee came over to let them know it's ready instead of yelling out their names. Just little things to made it a pleasant experience. Taraval also has a few coffee shops in the area so you could also go hang out somewhere and check back in later!

I went in for a smog check. They were efficient and fast. I would highly recommend their service.read more

Bill was fantastic. Excellent customer service. Got me in right away. When the car did not pass the…read moresmog test he took the extra time to make it work. He definitely got a new customer today!

overpriced and service not good. charged $36 for basic car wash and did not vacuum well.read more