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    Manhattan Express Tailor

    4.1 (66 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Manhattan Express Tailor

    Clothing alterations

    Clothing mending and repair

    Manhattan Express Tailor Photos

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    I have come here a couple times now and both times the quality of the work has been good and people at the shop has been friendly. Both times I've gotten my clothes back within a reasonable amount of time and always on time. However I'm shaving off a star because I'm actually quite annoyed. I had a bridesmaid dress that I came in with wearing the exact same heels I would wear to the wedding. I told the tailor exactly where I wanted the legth and she convinced me to hem it longer than I wanted. We went back-and-forth and I said the dress will be dragging and she assured me that she knew best, and to not hem the dress any higher. Again I was wearing the exact shoes I wore to the wedding. Well guess what, $50 later I was still TRIPPING all the way down the aisle, during the wedding ceremony and the whole reception. Wonderful.

    Jennifer O.

    I am sorry this review is a couple months late. 5 stars isn't even enough to say how amazing Nhu is!! She saved my wedding. My original dressmaker disappeared with my dress and my deposit, so I had to quickly order a dress online. Nhu completely rebuilt the top half of my dress which was too big, shortened it, took in the sides all the way through, and made me a veil. All of this was done in less than 10 days!!! She has such an amazing and creative eye as well. She gives honest and thoughtful advice. I cannot begin to thank her enough. I miss our almost daily visits and will definitely continue to bring all of my tailoring needs to her.

    Tailored suit

    Lovedddd Nhu and her team! I needed my suit tailored ASAP for a shoot. She was able to help me do it under a week. She understood the modern tailoring look I was going for and nailed it! Thanks again!

    Tori R.

    Absolutely loved working with them. They were able to fix the straps on my bridesmaids dress and also take a little bit of the dress out in just my chest area to fit better. Will be returning with some of my large high end Disneyland princess gowns when they need to have things fixed.

    Before. 5 inches small.

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    5 years ago

    Have gotten several item corrected and they are fast fairly priced and please people. I will continue to use their services.

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    LOOOOOVe them! She can do anything and helps me make my Halloween costume every year .

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    Page 1 of 2

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    Review Highlights - Manhattan Express Tailor

    Nhu is always very frank and forthcoming about what will work (and WON'T!) with my alterations.

    Mentioned in 5 reviews

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    Sam’s Cleaners

    Sam’s Cleaners

    4.8
    (53 reviews)

    I rarely leave negative reviews, but this experience was disappointing enough that I feel obligated…read moreto share it. I brought in several Crate & Barrel curtain panels valued at approximately $900 for dry cleaning. Because of the cost of the curtains and the fact that they were in excellent condition, I specifically asked the owner, Sam, about potential risks before signing the waiver. During that conversation, Sam told me that pilling was a possibility, but he also stated that he had never personally encountered a situation where a customer's curtains experienced an adverse outcome from the cleaning process. He reassured me that everything would be fine. At no point did he mention shrinkage as a potential risk. That distinction is important because if I had been informed that shrinkage was a realistic possibility, I would not have proceeded with a nearly $400 dry-cleaning service on $900 curtains. I would have simply replaced them. Unfortunately, after cleaning, the curtains no longer matched in length. Panels that previously pooled slightly on the floor are now hanging approximately 3-5 inches above the floor, and the lengths appear inconsistent from panel to panel. In addition, the curtains appear to have been pressed improperly. The fabric no longer hangs straight. Instead, the sides appear narrower near the top and wider near the bottom, creating a noticeable billowing or hourglass effect. When I raised this concern, Sam acknowledged that the pressing issue was human error. I should note that I was unable to pick up the curtains for approximately a month due to a medical emergency. However, the condition of the curtains upon pickup does not change the fact that the shrinkage and pressing issues occurred during the cleaning and finishing process. What ultimately prompted this review was not just the outcome, but how the situation was handled. I spent approximately 20 minutes on the phone with Sam attempting to discuss the issue calmly and professionally. Rather than addressing the specific concerns I raised, he repeatedly insisted that I had been warned, despite the fact that shrinkage had never been mentioned. The conversation frequently drifted into broad generalizations about waivers and customer responsibility rather than the specific facts of what had been disclosed to me before I signed. When I explained that there is a meaningful difference between being warned about pilling and being warned about shrinkage, he maintained that shrinkage fell under the general umbrella of possible damage and that he could not be expected to list every potential outcome. I disagreed. When a customer specifically asks about risks, they deserve enough information to make an informed decision. I also found it unreasonable that I was told I could receive either a $50 accommodation for the shrinkage issue or have the curtains re-pressed to correct the acknowledged pressing error--but not both. These are two separate issues. One relates to the cleaning outcome, while the other relates to admitted workmanship during finishing. Perhaps most disappointing was being told that providing any additional accommodation would essentially amount to "running a charity instead of a business." After spending nearly $400 on the service and receiving curtains that no longer fit or hang properly, that comment felt dismissive and unnecessarily insulting. Had Sam simply acknowledged that shrinkage should have been discussed, shown some empathy, and worked collaboratively toward a reasonable solution, I likely would not be writing this review. Instead, I was left with damaged curtains, no meaningful resolution, and a conversation that left me feeling unheard and blamed for an outcome I specifically tried to avoid by asking questions upfront.

    Earlier this week, I brought in my new jeans and requested a 2-inch original hem. I recently picked…read moremy jeans back up and was really happy with the results!! Flawless execution, to a point where you can truly feel the attention the detail & appreciate the skills needed for this kind of service. So I'm very fortunate to have this business close by. PRICING: Totally fair. I was pleasantly surprised to have been charged $25 for an original hem. To my understanding, it's more labor intensive compared to a standard hem. Sam helped me from the intake and even recognized me during my pickup. He's kind, polite, a real stand up guy running an honest business.

    Manhattan Express Tailor - sewingalterations - Updated August 2026

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