I ordered from your restaurant twice and both times I specifically asked for the food to be hot and…read morespicy. In the past, you used a seasoning/spice blend that really made your food stand out from other places, and that was the reason I enjoyed ordering from you. Unfortunately, the first order was disappointing, and tonight's order was the same issue again. I even made a special request to please make sure it was spicy this time, but the food arrived cold, with almost no seasoning or salt, and it did not taste the way it used to. I just wanted to share my feedback because I really liked your food before and was hoping for the same quality and flavor again.

First and last visit. I noticed how hot and humid it was as soon as I walked into the restaurant…read more The group ahead of us asked the cashier to turn on the AC. He politely told them the owner doesn't want him to adjust the temperature. When our order was brought to the table I asked also telling him it was too hot and the staff in the kitchen must be miserable. He looked nervous but said maybe he could adjust the temperature a little bit and hopefully the owner won't notice. It got a bit cooler as we are. Now for the food........it was so salty that neither of us finished our meals. No other flavor except for salt......so much salt and small portions. If the owner is willing to sacrifice the well being of the employees and quality of food then I'll dine elsewhere.

This place!! I am addicted. They make your order fresh instead of giving you food that is sitting…read moreunder heat lamps. The downside is that you have wait a bit for it if you walk in, but ordering online or calling ahead is a good option. The wings are always fresh, crispy, and flavorful. Get these wings in your belly!!! Thank me later.

BLUF: While the chicken was tasty, it wasn't as crunchy, crispy as it was previously, and it was…read moreswimming in sauce which made it even softer. 8pcs of bite-sized chicken for $15 isn't a good value. Tap water tasted funny. Service wasn't so stellar as it was before. Not very helpful and one person had long hair flying everywhere. Not even tied up in a ponytail...and she was bringing food to the table! Will I go back to this location? Probably not. It's a bit out of the way. If I'm cruising through the neighborhood and have a taste for chicken, maybe. The place isn't horrible. Seemed pretty clean & the food tastes good, but the texture isn't what you may expect. It's definitely not a spot where you wouldn't want to hang out if you're anything other than a local group of teenagers or people stopping for a quick lunch.

Heyyyyy $23 turned…read moreinto $27 being that we added an extra side dish which was worth every dollar spent today! Table for 2, free tea, and we enjoyed every last bite of our food! We agreed we'd both come back here at least once a week. We shared 1 plate of chicken. 2 - 1/4 chicken thighs and added 2 sides, Brussels were surprising w the good sause and how soft they were yummmmmmy and the Mac and cheese w the bread crumbs on top amazingggggggg Fries were amazing delicious tasty Portegese food it was and he's been here but it was my first time and we literally sat inside for hours having fun Free WiFi and I liked the atmosphere We'll be back I see a chain of them

I got the half chicken with two sides ($18) with corn and Brussels sprout(+$2). Food came out in…read moreabout 15 minutes. The chicken tasted good and you could taste some of the charcoal smoke it got. The corn was pretty solid, Brussels sprouts were just meh. I liked the variety of hot sauces they had. Service was fair. Overall a solid lunch meal in a very casual atmosphere. I would come back. Food(50%): 7.3 Staff/service(25%): 6.0 Value(25%): 7.0 Overall: 6.9/10

Now I am not one to ever leave reviews, the food for a fact is tasty and is very good…read more But ordering a half platter of chicken for $20ish including tax and then having to wait 30 minutes to receive your food when the food is sitting on the counter for ONE SIDE TO BE MADE is criminal. If the green beans aren't available tell me and I'll get the mixed veggies instead. "hey do you want something else besides what you ordered so you're not waiting for so long?" Granted they were busy but like c'mon.

10/10 Great Peruvian food, definitely recommend trying, go check them out! Can't go wrong with…read morechicken and yuca

This review is after my second visit to this KFC. Both times, I ordered online and picked them up…read moreat the time they promised at the time of ordering. First time, a while ago, I picked up my order at the drive thru. But the second time which is last week, the pick up location was inside the store. There are some parking spots for online order customers right by the entrance. So far, I am very satisfied with the service and the quality of the food, especially the chicken and the coleslaw.

This location has terrible service. My food was cold and took 15 mins to get my order when I have…read morealready ordered online. Management should look into this store and see how they can improve the service. Place does not look clean too

First of all let me say I LOVE me some pollo campero! The chain is very well known due to its…read morepresence in Central America. I'm from NC and there's only two locations in Charlotte, NC so getting pollo campero is a treat! We stopped in for some takeout. The location was clean and not too busy when we arrived. The customer service was okay, not amazing but also not rude or overly ecstatic. We did have to wait about 15/20 mins for chicken but I didn't mind because it was absolutely delicious (knew it would be)! A MUST try, I prefer the fried chicken but their grilled chicken is also pretty good!

You could eat here but why? I'm not a picky eater but I definitely would have been better off…read moreeating at Popeyes or KFC. Just go someplace else not good at all.

Still a great place to have Korean inspired wings. Recommend the Gamgnam style. It's absolutely…read moredelicious , especially with rice. Plus the service is great.

Ordering food and customer service were good. Ordered 8 pieces of wings and onion rings; the secret…read moresauce was very good and tasty. I definitely enjoyed the chicken more than Bonchon.

The normal stellar service here must have had a major hitch. I ordered 30 nuggets. When I got my…read moreorder I asked of it was everything and was barked at that yes, the order was complete. I mentioned it looked a bit small for 30 nuggets and she walked away. It was NOT my nuggets. It was a chicken sandwich. Since I was home when I looked in the bag and was on a time crunch trying to get dinner and leave for a function, it was disappointing to the entire family. The 5 of us split the sandwich and then left for the function - now disappointed and still hungry!

Queue DJ Khalid "Another one"…read more.. Yes, another poor review for this location. On 9-9-23 (Sat), I came here around 6 pm. I was hoping to get a small light dinner since I wasn't too hungry. It was raining, so they had no people outside to take orders (which is understandable). We had to place our orders on the speaker instead. The wait was ssoooooooooo long. It took 25 minutes to get through the drive-through. Here's where it becomes a shame... I ordered a SOUTHWEST chicken salad, and for some reason, I get home and see they basically just made up some new salad from Chick fila because it was a mix of a market and southwest. Like why does my salad have corn, beans, apples, strawberries??! Of course I would have loved to go back and get a refund, but then again it'll take 30min to get that too! Come on Bristow Chick fila!! Please do better.

Amazing workers they were fast and quick and so kind they are on the best the whole crew thank you…read moregive them a raise

My husband and I purchased two 2 piece chicken dinners yesterday for carryout. When we got home…read moreand opened our boxes to eat our dinner what we found was cold over cooked dry chicken that we could not eat. I don't know how old this chicken was but it tasted and looked like chicken that had been sitting out for awhile. Total waste of money

This KFC man! The last four times I visited, they did not have what I wanted. The three time…read moreprevious they let me know and asked if I wanted a substitute. Instead, I waited for them to cook it. The last time, which is my last time, they didn't tell me, they just included substitutes in my order. That alone wasn't enough for me to stop going here. They now have a sign prominently displayed to inform everyone that they will not give refunds. Well, that seems like giving themselves permission to do whatever they feel like. A refund for an inferior product is foundational to any business that values good customer service. The notice that a refund is never an option lets me know that they don't care about customer satisfaction. Sadly, I will say goodbye to this KFC. Love that chicken at Popeyes!

Never had any issues at this location, none at all. The food comes out hot and the orders have…read morealways been accurate. Fast, somewhat friendly service. My "go to" for KFC.