service was priced right, gentlemen were knowledgeable and extremely clean and courteous . what…read moreelse could you ask for?

I've used them twice. first visi, $160/hr cash, got the work done quickly, very friendly, no…read moreproblem. Happy to pay that. I had them come back to replace a pressure tank, which is an easy job. Charged me $600/hr. plus materials. The work was fine, but I asked for an itemised invoice three times and never got more than a basic total. I work with major contractors at my job all the time so I know what should be listed. It was pretty easy to figure out their material costs were, so the hourly came out to $600, which is off the charts crazy. I liked them initially, but the juice ain't worth the squeeze at $600 an hour.

We had no hot water for the past week. I called Crystal and mentioned the issue. Three other…read morecompanies wanted us to replace the entire system which was a huge price tag. I was told that because my system was outdated, repairs would be difficult or impossible. Crystal right out said that's not true and the electrical panel could be replaced, connected me with an electrician and resolved my issue. Her husband Levin came to check the system. Everything is now working perfectly. I highly recommend this company. They're wee upfront and honest.

Kevin did a great job! He was very nice and very nice and professional. They provided quick…read moreservice. He was very informative about some issues with my old unit, and I felt like he cared about the people he serves. His wife was helpful on the phone too.

Mike is great! He came out on a saturday night to replace the water heater! I will use him again!…read more Does great work!

I called Mike for price on hot water tank being a senior I couldn't afford the price and he was…read morevery polite and understood did not get attitude like others if you need a plumber please call Mike you will not be sorry thank you Mike for all the questions you answered I will refer you to any one good luck with your company maria

I placed a review earlier which I have deleted because I was mistaken about the vendor. Five stars…read moreas an apology. I have not used this electrician.

From the owner: Our buisness specializes in making all of our customers happy with all of their electrical needs.read more

I had a fantastic experience with Soares Plumbing & HVAC Services and wanted to give a shoutout to…read moreJohn, who went above and beyond. I originally called to get a hot water recirculation line installed so I could finally have instant hot water at my kitchen sink. During his inspection, John noticed corrosion on my cast iron pipes that was causing a leak whenever I flushed the first floor toilet. What impressed me most is that several plumbers had looked at my place before and none of them caught it. He flagged it right away and explained everything clearly. He then quoted me a very fair price for the labor, a new toilet, and installation, and was able to schedule everything within the week. When the toilet arrived, he noticed a small blemish and told me he wouldn't install it because it didn't meet his standards and he told me not to pay until it was done right. That level of integrity is rare. When he came back with the replacement, he discovered the previous homeowner had done some questionable work with the flooring and the toilet had been sitting at an angle. Instead of just reinstalling it the same way, John took the extra time to properly level and seat it flush with the floor, which clearly took extra effort and skill. John is a true perfectionist, incredibly personable, and you can tell this is a family business that really cares about doing things the right way. The pricing was very fair and the quality of work was outstanding. Highly recommend.

John did an excellent job, he completed the job quickly with very fair pricing. Will recommend to…read moreanyone needing a plumber.

I received a very pleasant call yesterday regarding my last service visit. I had a follow up visit…read moretoday and the entire system was rechecked. Riley did a great job! I now have the assurance that the system is ready for whatever weather comes our way. Thank you South Shore Plumbing and Heating.

Very poor experience!!! Had a new gas furnace and two heat pumps for heating and cooling installed…read morein our home on Cape Cod - over $30K expense. We had two water leaks in our basement and a flood in our attic that soaked the sheet rock so bad it looked like rain coming down in our upstairs hallway. Every time South Shore Heating and Cooling came to fix the problem we were told the floods were from faulty installation - a bolt wasn't tightened enough, insulation on the piping was missing or wasn't installed properly etc. Then most recently we found out the gas pipe they installed when they put in the new furnace was leaking gas! Just happened to find this out when National Grid came to swap out our meter. Lucky for us the National Grid technician checked the joints and found the leak. This leak was also from a bolt not being tightened enough. The amount of things that have gone wrong from poor quality of work is so upsetting and not once did a manager call to apologize. I was told by the nice woman that answers the phone that the manager doesn't speak with customers - I guess he doesn't care about their business either! The workers and receptionist were all nice to deal with but the installation and quality of work is very poor which to me means poor training and management. I will never recommend them to anyone and I don't have any peace of mind that the work that has been done is done correctly.

At first, I was impressed with their work, but after some consideration I decided that I may have…read morebeen taken advantage of. I had two toilets that were leaking at the flapper. We have two and a half bathrooms, so I decided to have all three flappers replaced in order to avoid future problems. Nick insisted on inspecting all three toilets before starting. Nick also stated that any repairs would not be guaranteed. That should have been a tip off. By the time he finished, two of the toilets were replaced and one was repaired. The bill was $3906 Instead of a couple of hundred dollars. Since I'm 90, I've gotten a bit slow but at least I don't fall for the internet scams.

Wicked Plumbing had amazing reviews & I called them first without posting project. It was after…read morenormal service hours & I needed a dx & estimate on low water pressure. Owner called back promptly and was very nice, but could not meet with us until next week. The low pressure was more than just a little inconvenience because it it was causing the pump to run on/off eventually tripping the circuit. Was hoping to work toward a resolution sooner. Would try to call them again in the future if needed because of their high ratings.

There is nothing worse than losing your heat in winter with a vacation trip coming up. Bob…read moreunderstood completely and offered portable heating units until he could solve the issue for my first time using him. He came when he said he would and was able to contact the manufacturer and arrange a technician appointment so there wouldn't be wasted time waiting for a return call. Together they solved a gas pressure issue and using a too high MERV (13 ) filter that restricted air flow allowing the furnace to burn too hot. This caused a lockout shutting the furnace down. I highly recommend him to solve your problem much more reasonable than the big firms. He is someone you can trust.

Needed a new Water Heater! Called Bob He had trouble locating the right water heater for our house…read morehad to order one and pay for it but it didn't show up when it should have. He called with the bad news and said I'll find you one. He came on a Sunday morning and got the job done the best thing was he charged us less than his quoit. He did a great job for less money how can you beat that!! I will call him again and tell all my friends to use him for when they have a problem.