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Mala Town

4.7 (483 reviews)
Closed • 11:30 am - 9:00 pm

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MALA TOWN ATMOSPHERE

What's the vibe?
Good for groups
Dogs allowed

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Recommended Reviews - Mala Town

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Medium beef bone broth
Jasmine C.

First time eating mala town and will be back. It's build your own hot pot. You pay by the weight. Pick your broth and the kitchen will cook it for you. There's a lot options. vegetables, noodles, dumplings and fish balls. Seafood. And just a few thin meat options. For the broth I got the beef bone. It was really good. Got spice level medium but I can do hot next time. Wasn't that spicy. There's also a sauce bar station. My friend got the tom yum broth and it was really good too.

Shrimp & Crab Balls (no.)
Alison C.

Respectfully, I come to Malatang for the fish balls, and I know others come for the meat. Both were horrible. Noodles and veggies? Great variety and cooked to perfection. But the protein was abysmal. The fish balls with roe aren't fresh, they're the orange swirled ones that taste like egg yolk and have a rubbery outside. I know other malatang places either don't offer these at all, or specify that they're orange yolk roe. The shrimp balls and crab balls are mushy yet dense? Maybe you'd like it? But no it doesn't taste like imitation crab/fish cake like ANY OTHER malatang place offers. I've never had to do this before, I spit every single one of them out into their paper water cups. The meat was extremely over cooked and dry. My mom and I only tried the Angus beef slices. Mine was cooked better than hers, hers might as well been one notch from cooked ground beef, so it's inconsistent too. But, the rice cakes are also kept so frozen that they were still hard when in my soup. Someone needs to figure that out, other places do it, it can't be that hard of an ask. They have a 0.8lb limit (~$13.50). We both got the beef bone broth, my mom got mild and I got medium. Medium is definitely spicy enough and I was told that "Hot" just has a lot more oil. We took the broth to-go and made our own noodles with the soup to salvage our $. Employees we nice enough, 2/5 we interacted with spoke english, the rest spanish. The place was relatively empty during Sunday lunch.

Grace L.

I really like the concept of the place. It is simple, you have a choice, and they provide delicious savory soup. As you enter the establishment, it's obvious you have to make a little bit of decision what you want on your soup. So, grab a big bowl and a tong to get started. There are veggies, toppings, noodles, seafood, & meat sections. It's $16.99 per pound, so get only items you think you will eat, or it will add up. After you pick all your ingredients, they will weigh it for you, and they will ask you what soup you want. They will then give you a number, and basically, you can pretty much sit wherever you want. I enjoyed everything about this experience, and I can see why people rate it pretty well. I can picture us coming back real soon. While this review is not too detailed, I will give a more detailed update during my next visit. Stay tuned.

Dee L.

I like the wide, shallow hot pot bowls, they're spacious and make it easy to cook and scoop ingredients. The beef bone broth is rich and flavorful. However, the beef itself wasn't very tender. The sauce bar was also missing Thai chilies, which was disappointing since I prefer a spicier dipping sauce. Overall, the meal lacked the level of heat I was hoping for.

Alpine T.

Food was really good, and the service was great! Didn't get the name of the cashier but he was super helpful

Meat area
Lj Q.

Went on a Saturday afternoon, been a fan of Malatown for a long time! This time around I wasn't too thrilled with the service. My order was served to someone else and a minute later was tried to be served to me. They claimed that it was brand new and even offered to remake it which was nice. But at this point, I have been waiting for so long that I've lost my appetite. While I try not to let one bad experience ruin my whole perception of a place, it was pretty disappointing how they handled it. Not one apology was said to the other person who was served my order or to me. Probably won't be back for a while at this location. I definitely urge you to try Malatown at their other locations! Malatown is still delicious overall and have been happy with all of them

Tomyum broth
Kelsy H.

Stopped by MalaTown in Pleasanton and built my perfect bowl - you grab everything you want (and they have everything) and pay by weight. Had to load up on my must-haves: fish balls with roe, enoki mushrooms, quail eggs, udon, veggies, and LOTS of beef belly + premium beef. Then finished it off with sesame paste, chili oil, and green onions from the sauce bar (they didnt have ponzu ) I went with the tom yum broth (spicy + sour = my fave), but my fiancé got the spicy dry pot with this peanut sauce and it was too flavorful with the perfect kick. Super clean space and really friendly staff, which always makes a difference.

Set with Beef Bone Broth Base 招牌牛骨汤套餐
Lily M.

Went here for a quick lunch during my work break, and it was delicious Mala Town is located in a cute plaza full of fun Asian cuisines, where is there is plenty of parking. The restaurant itself has a lot of seating available, and the employees are kind and polite. The ambiance is very chill, especially since I went for a Monday late lunch. There are numerous food options that are very yummy. There is an assortment of meats, veggies, noodles, and more! There is also a DIY sauce bar with a handful of sauces and toppings like cilantro and green onion. Personally, I like to load it up so that way I have enough for 2 meals. If you have enough for leftovers, they have containers available for take home. They also offer to-go which is awesome if you're on a time crunch. Overall, love going here for my malatang fix. It's so good!! :)

Interior
Helen L.

Food: It's $16.99 per pound. They have a good selection of meat, seafood, veggies, and noodles. The meat was tender and the veggies were fresh! I got the tom yum soup base. It wasn't too spicy, but very coconut heavy. Staff: They staff here is super friendly and attentive! I accidently dropped a beef ball and after picking it up, the lady staff member offered to help me throw it away and gave me more napkins!

Set with Tom Yum Soup Base 冬阴功汤底套餐 (Mild Spicy)...
Kartika H.

after more than a year, i came here again and found out that this store improved a lot, mostly for the soup taste. seriously, tom yum soup is always the best!!! i think i miss the drink that i had previously. something like tea, sweet one??? and now no longer available ~ so sad though. lol... oh not to forget, the staff's name christian ~ he is great and always very energetic and full of smile. great service...

Delicious food. Selections.
Jessie T.

Food is delicious. Service is good. Ambiance good. Lots of selections. Love the meet. Fresh. Long line.

Erica E.

The staff is very accommodating for our party of 9 on a Saturday! We came at 5 PM and they helped set up the tables for us. Very clean and spacious setting with plenty of tables for big and small parties! The staff is attentive and checked in for more water and napkins. You pretty much get all the ingredients you want at the start and put it in a bowl (theres meats, veggies, noodles, and more!) They weigh it and it's priced based on that. Then you choose the broth and they cook all the ingredients in it. I got the mild signature beef broth which is a good standard soup to get! It was actually milky and had a good flavor with the veggies and meats I got. Since it's called Mala Town the mala flavor is def there. Def would come back!

Nina M.

LOVE Mala Town and the concept! YOU get to pick what you want and how much. You walk in, grab tongs and a bowl and go through a line of different food items that you can add to your bowl. Anything from greens (spinach, cabbage so forth), mushrooms, proteins, other vegetables, and noodles. Then you choose if you want it to be a soup or stir fry and they weigh your bowl and you pay. While you wait they have a sauce bar with an assortment of options to add. I appreciate the aesthetic of the bowls and how the whole location is decorated. Customer service is ok, but I come here for the food which I 100% recommend.

Sauce and toppings section

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Photo of Kev H.
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1 year ago

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1 year ago

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2 months ago

Tastes super super amazing!! Super great quality ingredients as well!! Place is also super clean

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1 year ago

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8 months ago

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10 months ago

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2 months ago

Good food and nice staff. Our kids love it ! They get the classic beef broth and I get the sichuan style.

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2 months ago

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2 months ago

I love this restaurant! There are so many variations of toppings and broth to choose from!

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2 months ago

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2 months ago

the place was clean + had lots of food options! The food came out very quickly as well!

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10 months ago

Business owner information

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Eric G.

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2 months ago

The service is really fast and their stock has a large selection. perfect to share or for yourself. Very clean place too

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11 months ago

Business owner information

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Eric G.

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11 months ago

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11 months ago

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6 months ago

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5 months ago

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1 year ago

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11 months ago

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2 months ago

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2 months ago

Their tom yum broth is my favorite. Love coming here for a warm meal. So delicious!!!!

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2 months ago

Love it here! Will come back again and again! Everything was perfect! Very tasty! Everything was cooled and prepared well!

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2 months ago

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4 months ago

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8 months ago

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6 months ago

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2 months ago

Great food and service. Always come here for the pot. Very easy to find parking. Always have tables available.

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Page 2 of 13

Mala Town Reviews in Other Languages

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Came here for dim sum and there was a long waiting list. The food was mediocre…read more There must be lots of MSG because I kept drinking water afterwards.

I came here for a family birthday dinner. It's located in greenhouse so there's plenty of parking…read morearound, even if it means just a tiny bit further away. The restaurant is really big and we sat at a table for 14 pretty comfortably. We were also here on a Saturday night and the restaurant was full. The service is your typical Chinese restaurant vibe where you leave a little bit emotionally abused after paying for overly priced menu items. We did the à la cart and easily spent up to $1500. Better off with the family plan meal but nothing was of interest to us except one or two dishes. It took forever to come out and I mean FOREVER to a point where we almost cancelled a few dishes and called it a night, but they kept saying it's being made. With as many people and as massive as the restaurant was, and the price tags, I was expecting a more efficient service. A couple of times we saw our dish being brought to the wrong table and the people going "oh we didn't order this." With all of that out of the way, I am giving them an average score of 3 starts because the food did bring them back up. It was actually really good. My favorite of all things we ordered was their sea bass with string beans. The sea bass was fried crispy, garnished salty and still soft inside. It paired really well with the string beans. We ordered a bunch of other things that I couldn't tell you what the name was in English and they were above average taste wise. Their complimentary dessert however, was mass produced and tasted like they added too much water to it. This was the only one I was disappointed in. I still say this place is extremely overpriced but for a family meal experience and if you ever want to impress a date, why not.

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My wife and I stopped in for lunch today around 12:30 p.m. and were pleasantly surprised to find…read moreplenty of available seating. We were greeted right away and seated immediately, making for a great start to our visit. My wife ordered the Orange Chicken, which came with chow mein and fried rice. While both sides didn't include any meat, she said everything was flavorful and the orange chicken itself was delicious. I ordered the Sizzling Plate Combo with shrimp, beef, and chicken, served with broccoli, red and green onions in a savory black pepper sauce. It was packed with flavor and made for an excellent keto-friendly lunch. The service was friendly and efficient, the restaurant was clean and comfortable, and the prices remain very reasonable for the quality and portion sizes. This continues to be one of our go-to spots for a consistently enjoyable meal. We'll definitely be back.

We ate there many times. Yesterday it was absolutely horrible. The food was cold, my husband…read moreordered Mongolia beef which he orders every time we go there, it had three piece of beef and full of onions only. My food felt like it came out of the fridge it was cold. The only reason we didn't complain well we were there, is because we took some good friends and we didn't want to spoil their dinner. But later on that evening we asked, them how did they like their food and they said, wouldn't go back. So I called them to complain and the manager wasn't there so they said, she would call me back. They never called me back. The bathrooms are dirty the window above our table was disgustingly dirty. I'm done with them.

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Mala Town - hotpot - Updated October 2026

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