Well, don't bother with the local ShopThe MarketPlace.com coupon for this location. $4.95 Basic Pants Hem* means, jeans top stitch type hem. I was promptly told my basic hemming was $9.90. Well, I was there already, but felt it was such a bate and switch type ad. Then when I picked up the pants, low and behold the pants had a top stitch type hem!!! Now, I don't have the time to go back and deal with this, but I can post a beware note to others. read more

I went there a couple weeks ago in the morning with my son. I went in and sow a lady being helped, the associate sow me walk in and was waiting to see if someone could help. She did not greet me until a couple min later. Had a horrible attitude made me feel like I was taking her free time away. She made me try on my pants that i brought in even though I had brought some pants that fit me perfect. I explained that to her and did not listen. Told me if I brought some shoes, I said no because I know the length I want. Made me feel very uncomfortable I told her I would be back to get the shoes and never went back. In the commercial the owners made it look so welcoming. Than is why I went and $1 hemming! Not even Expensive!!! Too bad, I had more stuff to have work on. Sorry, Make it fit, get people that are friendly. read more

We have been using Make It Fit for years and wouldn't give anywhere else. Jennifer and the other staff in the front are helpful, kind and professional. We'll happily continue using their services forever read more

This is my GO TO place for hemming !! Their prices are very reasonable! They get everything done quick! Dress pants/Jeans can be done next day! I am always needing alterations because of my height. Everything always needs to be shorten for me or taken in. LOL. Depending on the day you come in you will find some really friendly staff, they are very welcoming and kind! They are also very helpful! When I came in on Friday, I asked one of the staff(young hispanic girl) what they thought about the length I wanted to hem my formal dress(to my ankles) and she gave me her honest opinion(she suggested floor length and have it taken in a little on the sides), Luckily, I listen to her because I really ended up Loving my dress! Because I found my dress last minute and I really needed it for saturday for an event , they were able to have it ready for me the next day. They are a Life Saver ! The times I have come in they are usually busy so I suggest coming in when they open. read more

I had two pants tailored here. The price was reasonable and I used the $1.00 off coupon. It took them 3 days to have my pants ready. Good service. PS. Be careful not to walk into a mirror. They have so many of them and it's difficult to tell they are mirrors. LOL read more

The past 4 months I've had over 50+ pieces of clothing from: pants, tops and suits taking in for alterations. Jennifer has been awesome, along with the others, with courtesy and patience to assist. I have been pleasingly impressed in the quality of service and creativity used on some more difficult pieces. Allowing me to utilize, a more comfortable fit between casual, business and uniform which has allowed me to enjoy a whole new wardrobe. Thank you for making this possible. read more

Alterations are always on time or early. They give good advice as to what will work and what won't. Very convenient that they offer dry cleaning as well. Reliable and consistent quality alterations read more

After reading all the fabulous reviews, I brought my wedding dress here for alterations. I met with Jennifer and immediately knew that this was her area of expertise. I brought my dress in 2 weeks before my wedding date and everything was done in a week! She took my dress in, added a bustle and hemmed it, all for $350.00. I'm not sure if this was a reasonable price or not, but the quality of work was definately there. I was extremely please with how everything turned out. Thanks Jennifer for making me look beautiful! read more

Awhile ago after hearing about the pending rise of the cost of cotton I went on a semi jeans stock up shopping phase. And I was able to find a pair of Earnest Sewn jeans from Gilt, I can honestly say this is the best pair of jeans I've ever gotten and to get it for $59 instead of $200 at Norsdtrom or Saks Fifth, is AWESOME! I'm sure a lot of yelpers are already privy to this awesome shopping site, but if you don't here's an invitation link to get you started! http://www.gilt.com/invite/xfneyk2cceck6jcwe3gd After receiving these jeans from Gilt, I was surprised by the unfinished length. Which...I guess I should have known since I wasn't asked for the length when I ordered it. And I guess it's how some of these expensive jeans are? They expect you to take it to get it hemmed. And so I DID! With the help of Yelp! I've actually gotten my shirts tailored at Spatola before-- another popular option on Yelp if you search for tailoring--but it's near South Coast which is a bit far from Irvine and this time I was only getting jeans hemmed. So I decided to give Make It Fit a try--IM SO GLAD I DID. So glad in fact, I'll probably bring in a shirt or two next time to see how that goes. My drop off and pick up were speedy, under five minutes for sure, the pick up was like 2 min actually. Big difference from Spatola. If you're into talking and schmoozing and semi-upper class European feel and most of all, BENNY, Spatola is for you! In all seriousness, Benny is great, but sometimes you just wanna drop your jeans/clothes off, get the job done, and get on with your life, go here. The European feel replaced with a younger, hipper atmosphere with videos of Paris Hilton strutting her stuff--I didn't even know Paris Hilton modeled. Old school, bald--all part of the charm--Italian guy replaced by skinny pretty Asian girl. Yeap! that pretty much sums it up. Total cost of getting two jeans hemmed, $11.90. Apparently they were having a special of $5.95 for jeans hemmed. Otherwise, make sure you check the makeitfitinc website for coupons, you can also check the Irvine Marketplace website for specials. Happy yelping! Oh! one last thing, the length came out perfectly, lol. read more

I'm a shorty so most of my jeans hafta be hem so it's not dragging on the ground. I got few jeans hem here, staff did an excellent job. It's reasonably price and quick service (ready the next day!). Next time I'll bring shoes in to fit since not all jeans are made equal. This place gets really busy, so either you wait patiently or come back another day when they're not. Parking is terrible too. On a side note, this place makes me dizzy cuz of the mirror they have in there. It's sorta like being at those crazy mirror house carnival thing. maybe it's just me..LOL. read more

I have going to this location for years now & every-time Jennifer surprises me with her extraordinary work. She is a thorough professional, very friendly & polite. She understand what her client wants and makes sure she delivers the same. It has been a extreme pleasure working with her. Thank you Jennifer for making me and tons of my friends look perfect with your creativity. read more

HORRIBLE EXPERIENCE!!!! Please AVOID this place. They messed up my clothes for a very simple alteration. The manager, a Vietnamese lady is extremely rude and abnoxious. They do not admit wrong doings for something that is very obvious. She states my hip is lopsided for their uneven work. Totally disgusted with their service. They seem to hire a bunch of unskilled workers for low wages. read more

Very professional and reasonably priced for what they do. My pants were ready before time promised.

Took a pair of dress pants to them to get hemmed. Most places will do it in the same day, but next day at the latest. I waited two days. I picked them up and they looked fine. About a month later I had to take them back because one of the legs came undone. I took it back and they wanted me to wait two more days for their mistake. They were able to finish it the next day which is great, but I paid the price because three months later the hem came undone AGAIN. They use some weird, cheap, thin fishing line type material as their yarn. For the price and the horrible job they do, I would take your business elsewhere. You can't really put a price on convenience. read more

Great prices for an outstanding job! I've never been disappointed. I've gotten 3 gowns hemmed here and highly recommend this place to all of my friends and family! read more

Fast and quality service. I had to get a work shirt altered and they were able to do it for me at a very reasonable price and had it ready for me on short notice. Very pleased with how it turned out and the convenience they offered. read more

Attitude NOT friendly. I gave my name and #. Was then asked 3 times, if I had a different name and #. (whaaat?) I affirmed all 3 times what I originally gave was ME. Huff from employee. I dismissed the attitude and asked for pricing on the garments, one item was re-securing a belt loop... one nano second on a machine, $6. I pointed out the simplicity. Another huff and employee stating (no smile?) 'thats the price' ... and, now I'm done. Hire people that LIKE working with the public, and have a smile. Next align your prices to the task at hand. read more

DO NOT COME HERE! Complete RIP! Everyone should definitely boycott this place so that they would learn their lesson and not screw regular customers on a daily basis without repercussion. If I can give it -10 I definitely would. I gave this place a second chance and allowed them to rework all of the previous terrible tailoring they did. I got to know the manager & thought she was really nice. I think her name is Jennifer (middle aged Vietnamese lady). Made her aware of all the terrible reviews and that they should really do something about it. I also mentioned, in all honesty, that every time I brought my clothes in for alterations, they were always crooked and uneven but I would always bring it back to have it redone on spot. The last time I went in there was to alter a halter top. Jennifer wasn't there but told me that the next time I come in to ask for a discount. So the young Hispanic girl that was working the register wrote on the receipt to have Jennifer give me a call in order to give me a discount when she got into work the next day. In no way did they ever tell me that they were going to wait for Jennifer's response before they started work on my halter top which I was going to wear to an event the very next day. After arriving the next day to pick up my halter top at the pick up time written on the receipt, I discovered no one had worked on it. When I disclosed to Jennifer that I told the girl I needed it today, & date of pickup was written on the receipt along with a hand written note requesting that Jennifer give me a call to apply a discount, she continued to tell me that it was not her problem and take it up with the cashier. She said that she did not need to give me a call to let me know that the top was not going to be finished because she was unable to give me a discount. I asked her if she was unable to give me a discount, shouldn't she have called me to let me know and also to let me know that the top was not being worked on? Again she said that it was not her problem and this was a situation I needed to take up with the cashier. So I asked her again, if she was going to put my alteration on hold, why didn't she call me to let me know since the receipt stated a pick up date/time. Jennifer replied since a discount could not be applied she didn't feel she had a reason to call me to let me know because it was between the cashier and I. The top was only going to cost about $30 to do and saving $3 is not going to prompt me to wait to get the work done when I needed it done the very next day for an event, as I had disclosed to the cashier upon dropping off. On and on Jennifer argued with me and continued to tell me that it was between me and the cashier. No apology, no recourse, WTF! - and you're the manager?!! Jennifer could use a lesson in proper English, etiquette, customer service, and learn to choose her words wisely when addressing customer complaints especially when the customer has proof right in front of her eyes. So angry, I then asked for her supervisor to call me and when he did, I explained the entire situation to him and through the call, also found out that Jennifer is not only the manager, she is also the seamstress for the business. After talking to Jennifer and the supervisor Jennifer refused to alter my top stating that they no longer feel "comfortable" with altering any of my garments. I can't believe after all the help I had given them to help them salvage their terrible reviews, I am repaid this way. I would never never ever step foot into this establishment for as long as I live and I'm not even going to bring back my bikini bottom that they were supposed to redo. Bikini bottom was tailored to a smaller size but one strap was cut way shorter than the other so when you look at my butt from the back one cheek is way more exposed than the other due to the uneven straps they cut. Lastly, I received a few free dresses from a company I work with which only cost $20-$30 each and when I asked them to take it in, way less work than the work I asked Robert's Tailoring in Costa Mesa to do, she charged me $100 each and I paid for both the dresses to be taken in. Both the dresses that I got tailored here, are the exact same material and very similar simple tank top dress styles as the dress I brought to Robert but yet Robert charged me under $30 whereas this place charged me $100 - EACH! It's no wonder she can charge whatever she wants since she's actually the contracted seamstress and takes a piece of the pie. Different price for the same type of work every time. Mind you I do know manufacturing/tailoring because my parents used to own a couple of large garment factories in the US way long-ago and made clothes for Disney and several major department stores. See my pictures on Robert's tailoring. They do way better work than this place and for a reasonable price. read more

Don't come here! They do a terrible job at even the simplest sewing jobs. I've taken pants in for a basic hem and they make one leg shorter than the other. They also can't even close a pocket in a straight line and leave gaps, then try to scam you and make you pay for their bad work. They have the worst customer service and are extremely rude. Avoid this place! read more

They do an excellent job! We have been coming here for years. We have moved out of the Tustin Ranch area but still drive to them any time we need alterations. read more

Been here twice and customer service is definitely hit or miss. Owners if you are reading this: If you and your employees improved on customer service skills your business would improve greatly!!! Especially where the shop is located! The owner (the Asian lady) seems nice but she's always in a rush and busy so doesn't take time to give good customer service. My first time there I was standing around for 15 minutes until someone from the back finally came out to help me. When I was ready to pay again, I had to wait around for someone in the back to come out and help me again. Are they short staffed? Seems weekends are busiest so try to come during the week! My 2nd time here a friendlier girl helped me out and was nice and prompt. I was charged around $9 for the hemming of slacks with lining. I think without lining it's $8? I need to find these coupons everyone is talking about! Oh yes, lastly, it's a 2 to 3 day wait to pick up your items depending on what you had done. Update: One of my pant legs ended up being longer than the other, I'm going to try to bring it back to see if they can fix it as I'm waiting to pick up another pair from them. TIP: Try on your items before you leave! read more

Absolutely horrible. I took some dresses in to be shortened & the line was very long. The girl who helped me had a really bad attitude & was rude. Hoping the actual work would be better, but nope it sure wasn't. I was met by another equally rude employee & she told me they were unable to hem one of my dresses. WTH? They did refund me but were very annoyed that they had to. Two of the 5 dresses look okay, one other was hemmed in black thread (tan dress), another had a different style hem when I specifically asked if the would be the same, and the last one was very crooked & my brand new, never worn $300 silk dress had a stain on it. DON'T GO HERE!!!! read more

Updated! 1/21/17 went back again. Decided to give them another chance. I was failed miserably! What was I thinking? They had 1 job! A simple hem! What I revived was a pair of lopsided pants! Always fun when you try the pants on and a customer walks by and says your pants are uneven. They were off by over half an inch. The pants were measured before. But obviously no one took the time to measure to make sure they're even before giving them to me. They screwed up in a simple hem! A Hem!!! Just wow! You lost my business!!! read more

I wish I could give two reviews. I would give them a 5 for the work they do and a 3 for customer service. Here's why: a 5 for their alterations & bc they're open 7 days a week. I took my maid of honor dress in to them the day I was leaving and they did it same day. It was perfect & it was cheap. I had paid $300 for the dress and at least another $100 to get it altered by the store. They did it 3x and it just kept getting worse. Make it fit got it right in a few hours no long explaining, they just got it. Amazing. Customer service needs to be worked on badly. When I took my jeans to get altered they told me when it'd be ready, confirmed my phone number and then never called! When I came in 2 weeks after & I told them I was expecting a call. Their response was "we don't call" so I told them "well you should tell ppl you don't call" and she said "we don't call" ....yeah... I got that NOW! You should tell ppl BEFORE. But all together 4 stars is accurate bc their work is flawless. I would trust them to do great alterations bc they've never done anything but. read more

If your hours say you are open until six, stay open. I drove all the way to your location only to walk in at 5:50 and be told (with attitude) you would not accept my drop off. read more

i specifically called friday and asked if you would be open sunday. i drove 15 miles each way and guess what? you weren't open. i've been coming here since the place was called alterations express thanks for wasting my time read more

Been a customer for years, but unless they make some needed changes, will be looking for a new place to go for simple tailoring. Unfortunately, it IS a hit or miss place! I absolutely love Jennifer. The problem is, when she isn't there the other gals don't seem to have even basic knowledge of customer service and how to do a decent hem. Went today and waited til they opened at 12. The woman helped the young girl who was waiting after me and proceeded to go through her bag of just bought clothes which the girl didn't want to try on. I had on a pair of pants which normally would've been a minute hem. Finally, when she did attempt to hem my pants I had absolutely no confidence in her abilities. I left. If this is how they treat a long standing customer, I don't want to think of how they treat new ones. read more

This place is hilarious! I went with a friend of mine to get his suit altered when I first discovered this little suburban gem. The decor which is right out of a 1990's Beverly Hills Cop movie, the huge flatscreen with Runway fashion shows playing and the dance music going was great. The icing on the cake was the European male tailor with age inappropriate clothing. This place was great! I wish more places in the OC had this much personality. Check it out....if not for alterations, check it out for the sheer fun of it! read more

My mom and I have been looking for a tailor/alterations queen with an eye for detail and the execution to see through our ideas. We walked into Make It Fit with two evening gowns, a few blouses, and big ideas of how to make them more stylish, comfortable, and danceable. We met Jennifer as soon as we walked in the door and we immediately felt comfortable knowing she just understood us. She listened to all of our requests and had some amazing ideas that we didn't even consider. A few pins here and there and we were ready to leave our dresses. A week later we stopped in again for the final finesse and adjustments. Jennifer had worked so cleanly and done all the changes she had promised. We LOVED the new sheer sleeves she had added onto a dress and a beautifully done new corset back on one of my old prom dresses. Thanks to Jennifer two dresses that had been sitting for years aging in our closets have now come back to life. For the work required (a tremendous amount) we felt the prices were very very reasonable. We both HIGHLY recommend Jennifer and we'll definitely be bringing back different garments to have her breathe a new life into them. Thank you Jennifer!! read more

This is my go to alterations place, mainly because it is convenient for me. Basic hems are less than $6 but if you are looking for a major alteration, it can get costly. I had to get a bridesmaid dress altered and it cost almost as much as the dress but after getting quotes from a couple places, it was about the same price everywhere. They get things done on a timely manner which I appreciate. read more

I got a simple hem job here. It cost me $9.90 when I was told it would cost about $7 or so. It was done the next day, which was awesome. I came back to have it corrected and was told they wouldn't charge me but usually they charge at least half price to correct any hem. The search continues... read more

Jennifer is an amazing tailor. I have been going here for years as well as my husband. She's done clothes for daughters as well and now my mother. She's tailored prom dresses as well as my husbands business suits. She one time even shopped for me because I didn't know what kind of material to buy to alter a dress. She's very sweet and is very good at what she does! Worth 5 stars as far as my family and I are concerned! read more

Was recommended to this place from my mother in law. Took my daughter's prom dress here to get hemmed and taken in. They charged me $39.98 for the hemming, and 39.98 for taking it in. I didn't say anything but $80 for this alteration is ridiculous. Will never return to this place ever again. read more

I have brought several items here for alterations etc.. The pricing is good and I always receive my items back in a timely manner!!

Ive taken all my clothes here. It is very expensive but the quality has always been excellent. Especially compared to the traditional tailors with a little lady who seems she never wants to actually help, the "make it fit" staff (only seen 2 people working there) are always so helpful and will do anything you ask. They are open on weekends and open late which is a huge advantage. read more

Service was good but when i forgot my shoes I came back and ask if they found them they didn't help me so be carful for any personal item left behind !!!!! read more

Should be called "DON'T make it fit"!! I have had at least 3-4 pairs of pants in for hem shortening and every time, they are too long still by at least 1/2 inch or more. Tonight I have to take my uniform pants in for ANOTHER correction. They seem good, but who knows who does the alterations. Check Yelp for a tailor / alterations with a better rating. AVOID! read more

Super nice and quick - hemmed two jeans and got them two hours later for 9.50. Owner is different from last year - I think its an imiprovement to the attitude and the prices.. read more

Took some pants that needed to be altered in and they did a great job. Very quick and the work is high quality. Highly recommend this place. Fixed jeans and now they look brand new! If you need anything hemmed or altered bring it here and you won't be disappointed. read more

Conveniently located in a shopping center. Place has a cool and modern vibe. Friendly staff and reasonably priced. They did make an error one time but fixed it right away. Highly recommended. read more