No nonsense friendly staff for alterations. Got a dress taken in for my daughter and pants hemmed for my husband. And both ended up well. Reasonable prices (cash only) and fast service. read more

Conveniently located near the market, but the customer service was the worst. When I asked a few questions about my alteration, the two old women spoke in an annoyed tone from start to finish. I was completely taken aback. To make matters worse, they only accept cash--no Zelle, no Venmo--and even scolded me for not having cash on hand. They probably need an IRS audit. Did they do a good job? Absolutely not. I still don't understand why I had to pay just to be treated poorly. However, after reading other reviews here, I realized I'm not the only one. Do not go here. read more

As many others have said, the woman at the desk is unbelievably rude. Has no business being in front of people in a service industry.

I thought I saw a stain on my dress when I was trying it on in the dressing room. So when I came out and saw the stain was not there, I assumed that the lady that brought out my dress had water on her hand.. which left the stain. Apparently she was falsely accused but yelled at me across the room. I was mortified and will def not be coming back. read more

I had a very disappointing experience here. First of all, the service was extremely unfriendly. When I politely asked if a small discount was possible, I was met with a flat and cold "No." Later, when I pointed out that the dress was altered longer than the length I wanted, I was bluntly told that it was done "exactly as marked," with no willingness to listen or fix the mistake. Not only was the attitude unprofessional, but the alteration itself was not done the way I requested. The whole point of tailoring is to adjust clothing to the customer's preference, and that was not respected at all. Finally, the price was outrageously high. I was charged $60 just to adjust the dress length -- about double what other places charge. Even with same-day service, that price is unreasonable. Unfriendly service, the wrong alteration, and overpriced charges -- I cannot recommend this place based on my experience. I normally go to my regular tailor, but since I didn't have time I tried this place -- and it was a complete failure. read more

WORST PLACE!!!! DO NOT GO HERE! They are rude and make sarcastic remarks. I recently lost weight and brought in 2 pairs of pants to take in. I think the owner, the older woman with the glasses, made a a joke that maybe it wasn't my pants that I brought in. She also made a joke stating did my legs shrink? WTF??? read more

We came here for taekwondo uniform alterations, and the lady behind the counter was super nice! We were able to pick it up the next day, and it was exactly to our specifications. Would highly recommend! read more

Agree with the other reviews. She is very rude. I wanted to try on my pants after alterations and she asked why do you need to try them on. They did a good job on the pants. $10 and a few days turnaround. Probably won't come back because I feel unwelcome. read more

Very RUDE woman running this place and cannot admit their mistake, graciously. I brought in 2 pairs of pants and pinned my own hem. They were casual pants, so I didn't need an exact hemming. 1 pair was hemmed correctly, but the 2nd one was missed by 4-5 inches!! I took the 2nd pair back to have them correct it and she yelled at me "NO!! We did it right!!" She runs to the back to pull the scrap piece to show me what they did. They only cut an inch off the pants and I said, "I wanted these cropped length - so, no... needs another 4 inches off." She was SO mad at me - for THEM having to re-do the work at $0.00 cost. Frankly, I was afraid to go back and pick them up... but the friendlier lady was helping me - confused why it was $0.00, but politely handed the pants to me. I'm quite sure if that other lady was helping me, she would have thrown the pants at me. Needless to say - I will never come back to this place again. read more

My favorite and go to tailor! Always does a perfect job no complaints. Been going here for years.

Prices increase every few months. They charge $2 more for wide leg pants. No idea why...it's probably just another 6-10" of thread. Ridiculous. Lady who collects the $ isn't very friendly either. read more

Beware! My mother brought a pair of pants in to be hemmed, and it was a terrible job. -They weren't shortened to the proper length, and one leg is way shorter than the other. -The hem on both pant legs is totally uneven. -The hem puckers terribly. -There is a spot on one pant leg where there in an unbelievably messy backstitch. Possibly a case of running out of thread in the middle of the hem. It looks awful and is in a totally noticeable spot to. -The pants were returned dirty where the work was done as well. My mom made a point of explaining that these pants needed extra care when performing the alterations due to the material and cut of the garment. She paid extra, and had no problem doing so because she was assured that they would be taken care of properly. Unfortunately I don't believe this business cares if a poor review is left. There is no way they would be allowed out the door looking this way. read more

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quality and timely service done. They were very nice and pleasant. We will use them again.

Owner changed, took some clothing items to get altered. Not the same service? Two pieces of my items dropped off were agreed way too short! Also owner boasts too much about how her daughter is married and has a HUGE house in san marcos like no one cares? Previous owner would allow us to try on our clothing items then she measured before altering and confirms, now.... different new owner doesn't do that LAME! read more

This place is the WORST! I took some jeans in to be hemmed and they used to charge $5.00 and now it's a $15 and the work is horrible. Every time you go in the prices just mysteriously change. How? I should have never gone here. Go anywhere else but here! read more

This place has reasonable price, turnaround is quick and quality is great! I've been going to this place a for a long time.

Owner here is so very nice and very professional. We had our pants shorten and it came out perfectly done. Great to know that things are done in house and quality of work is excellent. Compares to the other shops in Irvine I would say that the prices here is very reasonable and the time they offered to have it done was excellent. Now this shop is our go to shop for any alteration needs. Once again thank you to the owner for great service and quality work . read more

At first glance this may seem like an OK deal considering hemming was $12. But looking at the poor quality, I should have just done it myself. It was hemmed much shorter than I had instructed them to which leads me to believe that they forgot to leave a hem allowance which is so irresponsible and unprofessional. If you look at the picture you can see how wrinkled it ended up being. When I asked why they didn't even bother ironing before or after hemming they said that I had only ordered a hemming service. That's ridiculous?! Hemming should always need ironing and that's why their service ended up being so poor because they're skimping on necessary steps to make quick cash. Also very poor customer service, I felt threatened when I reasonably pointed out how wrinkly the pants were when I brought them perfectly crisp. I would never come again. Stay away and spend your money elsewhere. read more

Alteration Specialist - Badly wrinkled hem - Sewing & Alterations Near Me - Irvine, California

Unfortunately, I don't think I will be using the services from this place anymore. The quality of the work has severely declined over the past few years for the unfair prices that are charged. The service is poor and I no longer feel welcomed when seeking the services of this vendor. read more

The lady at the front was unbelievably rude. Took barely one look at the work I needed, waived her hand at me said she couldn't do it and shooed me out of the store. read more

Not the best tailor I had. Definitely lacks skill. Brought two pants to alter and the finished product was not good, one had a side poking out and one had the ham lifted up on one end only. Will look for another skilled tailor. read more

this is THE WORSTTT alteration place ive ever been to and ive been to plenty. i had to come back 5 different times because there was always something pr wasnt done when she said it would be done. waste of time and money. I don't live close enough to be driving here five different times leaving empty handed read more

Amazing place with extremely courteous service. I've been going there for over 10 years. Always low prices, and I never had a problem. I am so impressed with their skills! I love this place, never go anywhere else.Most recently, they fixed my Burberry coat I thought had no hope. However, they matched the stitching perfectly! Not easy to do on a sewing machine. I personally feel that if you go there with a disrespectful attitude, you will reap the whirlwind. I am very respectful, and treat others how I want to be treated. read more

Alteration Specialist - THEY REPAIRED THE QUILT STITCH, LINING IT UP PERFECTLY. - Sewing & Alterations Near Me - Irvine, California

We have been loyal customers for years, but the customer service has definitely changed. The Asian lady with glasses had an attitude, and rolled her eyes quite a bit while helping me out. It also seemed like she didn't want to be there. Their services have also become more steep, granted we are experiencing inflation. However, I think for me, the attitude and eye rolling left a distasteful taste in by mouth. There are other alternation establishments with better reviews, and I'll definitely be checking them out moving forward. read more

Got my Halloween costume altered here 2 days before Halloween! They were really quick and altered my outfit just like I asked. Make sure to bring Cash as they only accept that. read more

New tailor for us, my wife took some items first. She said they do good work. They are fast, prices are good. I've been a few times past half year, they are the same. Prices are good, and work is good. *They don't take cc, cash only. Not sure why all the recent hate, maybe it's a new owner? But we have been helped by the same Korean lady with glasses. They have been very busy last few times in. read more

Don't go there. They are very rude and expensive. They ask to pay first. Never pay in advance. If you pay first , they will not work on yours. read more

Old owner still works there and she is amazing. Great prices and they will expedite alternations if you ask nicely. Have never had any issues with their work. read more

Called and asked how much same day tailoring for pants was. The lady on the phone said $15 and that it could be done in 30 mins so I rushed over from work. The lady in the front with glasses starts to help me and I tell her I want the sides brought in and the length cut. She sighs and starts complaining asking why I didn't come sooner. Then says it's going to be $30. It wasn't worth it for me so I ended up just leaving due to the price change and rude service. read more

This place is so unprofessional. First if all the don't accept credit cards. Their prices are ridiculously high and their work is horrible. They have messaged up numerous of items of mine. This is a place that I have brought my clothes to for years and gave them so much business but ever since they have changed ownership. This place has became a disaster. They up their prices every week and are no honest. Do not come here if you do not want to ruin your clothes. read more

Great alterations service and great price! They are honest and get things done on time. Highly recommend

Yeah this place is pretty terrible, as the reviews display. This was my go to place for alterations when the previous owners had the place. I went in last week, got quoted on a dress alteration. She gave me a price, then goes to the back and comes back and raised the price on me. Then, 2 days later, she calls me back to raise the price again. Who does that? I went that day and picked up all my items and went somewhere else. Very unprofessional read more

For quick, cheap, and quality alterations, Alteration Specialist is the place! At some point in my life, I was very much into designer jeans but being Asian, it's hard to get just the right length of pants without having to alter it. I don't like paying more $$ on top of my already expensive jeans at Nordstrom soooooo I used to ask my friend to drop it off at her alterations place somewhere in LA where it's obviously a lot cheaper. UNTIL I came accross this place! $13 for original hem and $5 for regular hem in Irvine?! Oh heck yeah! The lady who is the owner of this shop is really sweet and nice. She's the one who normally takes the measurements while her son works at the back for pick ups and payments. Speaking of payment, they only accept cash or check so come prepared. I never had to wait for more than 2 business days to come back and pick up my pants. Great service! It's a bit tricky finding the place because of the staircase in front of it but it is situated in the same complex as Northwood Pizza...right across from the Chase branch. Not to worry about parking, there's plenty. read more

I was referred to Alteration Specialist by a friend and after hearing and reading about how reputable this vendor appeared to be, I was seriously stoked to try out this reasonably priced OC based tailor. After one visit, I wasted my weekly dosage of butterflies and excitement on this darn place. Carlos is no doubt a very hospitable and helpful employee here. He probably is one of the many reasons why there are returning customers. My experience was made slightly better because of his excellent service. Ok so let me cut to the seam. I had a dress that needed to be taken in for a wedding. Came in on Friday, was measured by Carlos and told that the dress would be ready by Tuesday. I called beforehand, asking if my dress was ready. The lady who picked up the phone merely asked what color it was and I even went beyond and gave a description and my number on the little yellow slip/receipt as an extra measure of caution. I had an uneasy feeling; however, the women on the other line assured me that the dress would be ready by noon. I take ~25 minutes of my one hour lunch to pick the dress up and lo and behold, the dress was not ready. It had been confused between another, lemon colored dress. Oh how disappointed I was. "Wait for another hour and the dress will be done." Are you kidding me? If I had all of the time in the world, I would wait, but unfortunately, I have a nagging thing in the back of my head called "work" that is always calling at me. I dismissed this mishap as I understand that the business was busy and may have just had a day off. The coming Friday, my boyfriend generously took time out of his schedule to pick up the dress for me as I was working long hours at work and guess what. The dress was still not ready! And was set aside to collect dust after being promised that it would've been completed earlier that Tuesday. Pish Posh. This time, the dress was promised to be altered within 1/2 an hour. I did receive a 50% discount after having to haggle a bit from the starting discount of a mere $4. I understand that there is always an element of forgetfulness and mix ups whenever running a business; however, after making not one, but TWO trips back to pick up a dress that was promised at two separate days/times, I was utterly fed up. Please get your act together Alteration Specialist. Thanks. read more

I went to Alteration Specialist because I was in a huge panic to get my bridesmaid dress altered for a weekend wedding. I waited until the last minute and knew my regular tailor would never be able to get my alterations done in 24 hours. I also wanted to find a place near my work so I could go on my lunch break. The location is a little hard to find and tucked away in a shopping center. It's on the left hand side of a grocery store, so do not get impatient if you cannot find it right away. When I walked in, Carlos immediately greeted me and I told him my plight of procrastination. He quickly ushered me into a dressing room and I tried on my taffeta dress. He recommended how we could quickly and cheaply alter the dress without taking the entire thing in. As many know, alterations can cost a pretty penny especially when it comes to dresses. I was able to get the strap altered for under twenty bucks. The service was prompt and I picked up in less than 24 hours. As a side note, they only take cash or check so come prepared! read more

I have been taking my alterations here for over 29 years but I am done ! It has been going downhill the last 3 years. Went in today to get a pair of pants shortened. The young girl was very short and really rude. I did what she asked and I went to pick up my claim ticket she informed me the pants would be ready Tuesday. That is 4 working days to shorten a pair of pants I said I needed them tomorrow. She was short and curt and repeated Tuesday. I went and found another alterations place. Pro alterations on El Camino in Tustin. Very professional , nice and had my pants ready in 30 minutes. Customer service will keep your customers away or lack of will chase them away ' read more

Carlos was very nice at the front desk when you come in for the first time. I came to get my blazer altered adjusted in time for a school interview. I did not have any trouble except for a slight communication problem with the seamstress. I asked her when was the soonest that I can come in to pick up the blazer; she said the next day. So I went in the next day and asked for my blazer but another seamstress could not find it. She told me that it was probably in the back and that it will be finished the next day. I understand that the place is busy and orders can come in unexpectedly, but for me to receive false hope from the staff is a slight no-no between that of a relationship between customer and employee. But anyways, I got my blazer and I liked the alteration. Besides that, just make sure you make it clear of when you need to pick up your clothing. read more

I ripped one my favorite lulu lemon leggings and wanted to see if someone could turn it into workout biker shorts for me and this place did a perfect job! For only $5, i definitely got a bang for my buck. The place is quite small and it is hidden inside the same plaza as Zion on Irvine Blvd. I dropped off my ripped leggings on a Tuesday and it was ready to pick up by Saturday morning. When the lady told me that it was only $5 it really took me by surprise.. that is cheap AF! It seemed like they do get quite busy after work around 5pm - 6pm but their service was quick! read more

I am so bummed to have to rate them so horribly. It has been a number of years since I used them and they were fabulous. I brought in 8 items. There was one in particular I really needed for an event. I brought them in with plenty of time and even gave them an extra day before I came back to pick them up. 2 of my items were dresses. When I returned at pick up they were the only two items not ready. One of the dresses was for the event. They said they tried to call me yet I had no missed calls from them nor any voicemails. Unfortunately I was unable to return by the time they could finish the dress that was needed and had to find an alternate outfit for the event. They apologize for the inconvenience but it was very flat. When I dropped off my dresses I brought in my own hanger. When I picked up the dresses they were taken off the hanger and handed to me freely. No hanger and the ability to wrinkle. I am so unhappy with their service that I will never return. read more

DO NOT waste your time money and precious clothes here! Ruined my dress. Had to come back multiple times. When they first fixed my dress. The dress was too small. The one who fixed my dress comes out and yells at me if what I want is that the alteration is undone. She went ballistic on me when I did not even make a comment but say " ooo the zipper is really tight". I asked if there is a middle solution- perhaps make it less tight-Very very politely because I do not like to argue. She was so rude and said "ummmm maybe? " They ended up ruining my dress and I cannot wear it. It is such a hassle to claim this damage through small claims court. Oh. They never said they dont take credit card. Charged me $60 but asked for cash. When I said I did not know they did not take cash she went ballistic again. Such a horrifying experience. read more