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    Chase Cleaners

    3.4 (102 reviews)
    Open 7:00 am - 7:00 pm

    Services - Chase Cleaners

    Clothing alterations

    Clothing mending and repair

    Commercial laundry services

    6 More Services

    Custom tailoring

    Dry cleaning

    Embroidery

    Ironing

    Laundry wash and fold

    Carpet and upholstery stain treatment

    Chase Cleaners Photos

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    Recommended Reviews - Chase Cleaners

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    Dishonest business practice and rude customer service. There are two locations, Irvine and Tustin, under the same ownership, as a new customer we presented the 30% off coupon (for new customers) and 20% off coupon (if presented at pick-up) to the Irvine location and they (the owner and staff) refused to accept it with all kinds of excuses e.g. not presented at drop-off, etc., totally subpar and "don't care" customer service. Our first and last time, there are many better dry cleaners in Irvine, AVOID these stores at all costs!

    if there are negative stars, I would give it brought a canada goose jacket(blue) for it to be dry cleaned because of 1 pea size stain came back after 2 days just to see the stain got bigger and now it has multiple stains on the front returned it back and was told to come back after 2 days went back and the stains is still on the jacket and now much more visible and upon checking the whole jacket I noticed another stain on the sleave brought the jacket there to be cleaned but instead I got it back with multiple dark stains all over the front. the jacket cost a lot of money and I took good care of it just to see a dry cleaner ruin it

    Jbandfam Y.

    1 Star is for their service. The other star is for my stupidity. In choosing this place, I did not do enough research and so this is karma knocking me on the head telling me what an idiot I am. Based on my prior dry cleaning experience, the 16 pieces I brought in to be dry cleaned should be at most $80-$90 bucks. There were two suits, 3 pants, some dresses, and dress shirts. I naively thought that I should expect the same. Boy was I wrong!! I should have known something was fishy when they didn't ask me to pay for the clothes when I dropped them off. When I picked up my stuff, I was hit in the wallet with a $133+ charge!! There is no price list posted and when you ask for one, they can't really print it out. When they give you your receipt, they give you the total price on the ticket. You need to specially ask for an itemized receipt so you can actually see what things cost. So, for the benefit of the better good, I will be posting my receipts here. Be an informed consumer and know what you're paying for! (Most people seem to come in with a coupon-maybe with a coupon this place is more affordable).

    I was not made aware of this note before leaving the dry cleaners. Also, the lapel was not starched so it now flops on the suit.

    NEVER.COMING.BACK. I've had a chance to use this business at least three times. The main reason is that they are the closest location to my house. Each time I've picked up my dry-cleaned items, I am just SHOCKED at the high cost. They DO NOT list prices of items in their store or on their website. For this last and final visit, I thought I'd be a bit smarter about it and ask for the price and pay for my purchase ahead of time. It was at least $8 to get a child's tuxedo jacket dry-cleaned. I paid the $8 before leaving and was apparently given a pick-up slip (and not a receipt). However, upon picking it up today, I was asked to pay the $8 again since they apparently have a policy that customers are not allowed to pay ahead of time. Needless to say, this is my LAST TIME using this business. EDIT: To add insult to injury, I discovered the pic while having my son try on the suit. No mention that they weren't able to take out the stain before I left the store.

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    5 months ago

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    6 months ago

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    10 months ago

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    9 months ago

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    5 months ago

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    10 months ago

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    11 months ago

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    1 year ago

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    3 years ago

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    2 years ago

    I wish the price was more reasonable ! Good customer service overall. Quality of work is good. Convenient

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    This Place Is Quick And Affordable Service Is On Point And The Quality On My shirt is Perfect will be coming back again.

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    2 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    Quick and friendly service. The prices are reasonable, and a convenient location. Highly recommend

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    5 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    4 years ago

    They are not good with customer service and were unable to take the stains i will be going to different cleaners

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    4 years ago

    This place is by far the cheapest I've seen and they did a good job with my Extra large king size comforter! It smells so clean.

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    4 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    4 years ago

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    3 years ago

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    4 years ago

    Friendly and helpful. I wanted three dress shirts to be ironed for the next day and they accomodated that.

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    6 years ago

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    8 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - Chase Cleaners

    Review Highlights - Chase Cleaners

    Luna and the team at Chase Cleaners always goes out of their way for their customers and they treat us like family.

    Mentioned in 9 reviews

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    Bronco Cleaners - Example of how large the skirt of my dress was (all one piece)

    Bronco Cleaners

    (107 reviews)

    $

    I came here to have my wedding dress and husband's suit - and some older hand me down jackets -…read morecleaned after our wedding, as well as did the dress treatment with them. I am EXTREMELY satisfied with the value, quality of care and cleanliness of everything. Turn around on the suits and jackets was a couple days. The dress took about 3 weeks for the cleaning/treatment/boxing (please note this is not an air packaged type boxing - I did not ask for that so I am not sure if it is an option here, but I did not seek that type of boxing). The skirt of my dress was one piece but had many layers, which made it large and poofy (pic included shows dress bustled so the train looks like an added layer) so I did not expect it back as fast and they did advise it would be a couple weeks. The dress had dirt along the bottom layers and had been stepped on by just about everyone we took pictures with at the wedding, as well as some make up on the inside from covering my tan lines. I did not pull the dress out of the box, but did look through some of it (I was afraid I could not get it back in the box as neatly) and it looks beautiful. I was told by family members beforehand that you always expect your dress to get dirty on your wedding day somehow and to not worry if the dirt stains, so I am very delighted in how clean the dress is! The make up was able to be cleaned off the inside and the skirt looks clean, too! The hand me down jackets are not machine washable and are decades old. My husband was so worried about taking care of them himself because he wants to be able to wear them while keeping them wearable over the years. Those were also returned in great condition and appear to have been cleaned well. We will definitely be using their services again and recommending them to those looking for these services!

    Wow. Just picked up my clothes from the Tustin location Sunday morning. The lady working the front…read morecounter was absolutely the rudest individual I have encountered in a long time. I walked in and greeted her with a good morning and she was a complete b...ch! Will never return!

    Chase Cleaners - dryclean - Updated May 2026

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