Terrible experience. I felt completely ripped off. I repeatedly asked for pricing before leaving my items, and the man working just kept saying his wife would charge me later. I was short on time, so I left the items and came back to pick them up only to be around 75 for 4 items -- an outrageous overcharge for what I dropped off. When I asked for a breakdown, I was told I was charged "special occasion dress" pricing at $18.95 each for a very short, simple dress, $17.95 for pants, $14.95 for a basic top, plus an additional $10 repair charge. The pricing feels extremely inflated and misleading, especially considering I specifically asked multiple times beforehand for transparency on cost. When I expressed that this was unacceptable, nothing was done to help resolve the situation or offer any understanding. I will never return and would absolutely not recommend this place. . read more

Legacy Cleaner is best cleaners in town with great customer service, great quality work, reasonable priced and very good at doing alterations and great people. David and Jeeni are amazing they are friendly and professional. I have gone to them for more than 5years and never had issues, they always tried their best to help me. Thanks your services. Highly recommend! read more

This place overcharges. I'm usually paying $8 at other cleaners for 1 uniform set with a military press. So just the shirt and pants. I moved into the area a week ago and figured I would try this spot. Did not realize they would charge me $18. $10 dollar difference is a lot especially if I need services every week. Other than that it was a 2 day turn around time. Not worth it though. I will not be going back there. read more

I brought in a dress two days ago due to a manufacture error; the dress closure was sewn incorrectly and the buckle needed to be flipped. I went to pick up the dress and the issue wasn't fixed but the stitching was undone and the buckle was sewn back incorrectly. I brought the dress back inside and the owner argued with me about the dress being fixed. He took the dress from me and tried to show me that he fixed it when...what do you know...it was never fixed. He offered to have the dress back the next day and I had to tell him no. I needed the dress for an event that night. He then offered for an hour pick up. I picked up my dress's and it has the wrong color thread!! I strongly believe the thread color choice was intentional. Light blue thread?!?!? Black thread would have been more acceptable. I paid $15 for horrible service and they ruined a few brand new dress. I don't even have time to drop it off anywhere else. ZERO STARS read more

Legacy Cleaners - Dry Cleaning Near Me - Tustin, California

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Always check your receipts. I called and ask for prices. $3.95 for men's shirts dry clean, they said. Took them a bunch and got the price but the second and third time the credit card charge seemed high... so then I pay with cash and learned that they raise MY prices without telling me... Beware! read more

Legacy Cleaners - Went from $3.95 to $5.50, just because... - Dry Cleaning Near Me - Tustin, California

This has become my go-to cleaners spot as the service has been great, have not had any issues with my clothes dropped off and the owner (I believe he is the owner ) is a very nice professional man. read more

1st time here. I rarely use a cleaner, but really like the convenience and quick turnaround of this place. David is great. Friendly, attentive and the pricing is very fair as well. This is now our go-to place in Irvine. read more

I didn't think that the stains from my white blazer would go away.. They did an excellent job in making sure the stains were gone. My blazer looks brand new and well pressed! They charged $15 for it Call in advance to ask when you can get your clothes ready. read more

Place to the rescue for a suit I needed clean asap. Owner, David was so friendly. He got it cleaned by end of day..blessed him! Easy access location off Tustin Ranch where I can swing by to drop off and pick up in a hurry. Excellent service all around! read more

I have tried all of the dry cleaning businesses in the entire area. In all honesty, this place has always been the best and I am truly always happy when i get my clothes back every single time. I sometimes give them $3,000-$5,000 worth of designer clothes and they always make sure to take care of it for me. I believe in good quality work and that is the only reason why I go out of my way to come here everytime. read more

When dropping off my wedding dress to be dry cleaned, I was quoted $100 by a gentleman. I went to pick up my dress today and was charged $195. I asked the lady why I'm being charged nearly double what the man quoted me, she responded with, "Oh he doesn't know what he's talking about." She then proceeded to say that the dress was filthy, which isn't true, since it only had dirt along the bottom and on the train (no other stains). I paid the $195 and left. I am now looking at the dress at home and I still see dirt on the bottom of the dress in several spots. Safe to say that I will not be returning to this cleaners. read more

I got lucky when I moved to Tustin and this establishment happened to be down the street from me. The sweetest couple operates this business and have always been so nice & accommodating to my requests. Oh & did I mention they are solventless?! The fact that I don't have to rip open the plastic & let it air out from harsh chemicals is the icing on top. They have reasonable prices & I think people need to realize this isn't some janky spot. The are a quality cleaners and like most things in life, you get what you pay for. Plus they aren't THAT much more than surrounding places. It's almost been a year since I've been coming here and I recommend everyone. Rather it's washing , dry cleaning , or alterations, (etc) Thanks again for your great & convenient service ! read more

I brought my military dress uniforms here for cleaning and to have patches sewn on. They were very helpful in allowing me to explain and show the regulations. The items were picked up about three days later, fully-pressed, and ready for a formal event. I couldn't be happier with the expediency and the value of their services. read more

So I have two instances to discuss on this review. Recently, just before Halloween, I took a suit, a formal dress and two costumes into this cleaners, to have them cleaned and one set of leggings for the kid's costume to be shortened. When I picked up the pieces, the total was an insane amount of $135. I didn't say anything at that point and just thought wow that's really expensive. The old man that works there made a comment at that time that I was a good customer and have been coming for years which I thought was nice of him to acknowledge still though the price for this work was outlandish. Fast forward to Wednesday, my wife dropped off a pair of dress pants to be hemmed and to have the clasp repaired and requested them to be done by Friday morning. She went to pick them up. They weren't done as promised so my mother-in-law went to pick up the pants later in the afternoon because my wife could not make it , my mother-in-law was shocked that it cost $27 to have a pair of pants hemmed and have a clasp rezone on to make matters worse at the party. My wife and I attended that evening the clasp broke again because the sewing job was terrible, and her pants opened up at the party and embarrassed her in front of all of our friends so I decided to take the pants back to the cleaners today and politely explain that I wanted a refund because the work with substandard and on top of that over priced for what it was the old man behind the counter and argue with me and told me I was wrong and out of line and that it wasn't his fault the clasp failed. It was a whole new problem. When clearly you could see the stitching he had done was poorly executed and didn't hold the class together. I continue to explain that as the customer and the customer who had been going there for years I would appreciate for him to give me a refund based on the work not being done properly. He argued with me and told me I was out of line again, and that his prices were fair and that he didn't care if he lost my business which I explained he would definitely lose my business. If he did not give me a full refund I brought up his overpriced charge from the prior time I went in at $135 for six pieces of clothing to be pressed, and one small alteration, and again he argued with me that he does good work and nobody complains ever happen to believe that that is a lie and I will never return to this establishment for any kind of service again and I hope you seriously consider taking your clothes and your needs to some other shop because these people are ridiculous and don't understand customer service read more

My work and Home is very close to legacy cleaners. I've been going here once 2010 and I am super satisfied with their work every time. The owner is very nice and super friendly and always greet my whole family kindly. My husband have many shirts needs to be washed and ironed and have complained so much from the last cleaners but ever since we've changed to legacy, he is super happy with their work. The price is also cheaper than North Irvine where they charge so much than Legacy. You will not regret! Thank you legacy cleaners for making our life so much easier! read more

This place is located in The District, right around the corner from Target. I needed to have some clothes dry cleaned before I went on a trip the next day. Thanks to Yelp (thanks Marian B!), I found this place and checked out their website. I saw that they will do same day dry cleaning and if you get your order there by 10:00am, they can have it ready by 5:00pm the same day. You might have to ask for it (I did). As an added bonus, they are green and don't use those toxic chemicals found at some dry cleaners. The owners were gracious and kind and they did a great job. Pricewise, the total came out to $51.00 for a wool peacoat, trenchcoat, long sweater coat, and a men's suit. Not bad at all, considering the quality and the same day service. read more

I've been coming here for my dry cleaning and alterations recently. The prices are comparable to other dry cleaners and their work is clean. I currently have my bridesmaids dress with them for some alterations. They quoted me at $35 which is great! The alterations made are the same. I just need the top part to be taken in. I went to David's Bridal for another bridesmaids dress and I paid $95!!! What an effin rip off! I like this place and the service is good so I'll continue to go. read more

This guy had horrible service, prices too high, did not treat me with customer loyalty. The clothes smelt like other people's B.O! (YUCK) When I asked him to re-clean them he said "no, does not smell" but let me tell you it smelt horrible, not the way I brought them in. If I i try to drop off laundry, they try to up-sell me into dry cleaning when I only need laundry service. The hangers and the paper and the plastic was very good, but prices were very high and the clothes smelled. They need to change their chemicals and put out a fresher smelling product. I would not recommend this company to my friends. Sorry but it was a very BAD experience. Never going back. read more

The last time I had dry cleaning delivered was when we were living in Manhatttan. $82.05 paid for 17 shirts; 18 blouses. Clean laundry delivered to the office - priceless. read more

I have been going to Legacy Cleaners now for its convenience for a little over 10 months as I live across the street. They are overpriced but I don't say anything because it's convenient. I just went there yesterday to pick up clothes and paid with my credit card. Everything went through on my end at Wells Fargo but for some reason it's not showing it on there end. I showed them on my phone that he transaction has gone through while I was there. She wasn't understanding that whatever happened wasn't an issue on my end. Received 3 calls in last 24 hours that I need to come in and pay the full amount again. Tried to explain it again to her to no avail. Just simply put when the transaction does eventually go through on your end please call me back and apologize. Again been going there for 10 months and no I'm going to just not pay? Bad business on their part. Lost a customer as well as anyone I talk to about them! That was a nice shot at a RESPONSE in your first attempt to be professional throughout this process. For the amount of time it took you to write that thorough response you should equally do that treating your customers better when they come in. Unfortunately facts matter and lies don't take your business very far. If you don't value your customers and tell them to now pay you double for a bill I've already been charged for well then I can't help you. You guys should be ashamed. read more

The address search through Yelp for this location doesn't seem too accurate. This cleaner is located near UPS and Subway at the end of Park Ave. of the the District. I had 5 pants that needed to be altered (length and tapering) dry cleaning and patching. The owners worked patiently with me through each pants making sure I was okay with the pinning for measurements and it made me feel at ease. The owners were so nice and welcoming. I've tried all the pants after picking them up and they feel great! Thank you Legacy Cleaners! They've earned another returning customer through this amazing experience. read more

My only go-to cleaners when I'm in town. The owners are the sweetest and service is always on par. They go over and beyond to ensure quality service for my husband and me. Whether it is staying over store hours or delivering clothes just to get them in time for a special event, I can always depend on them! read more

We come here for our dry cleaning and alterations. They have good service, prices and location. I am normally weary of trying out new cleaners since I find it difficult to trust a new place with your expensive clothing. We trust this place and have received consistently good service. The owner normally works on the location and is really friendly. read more

The reason we first starting going to Legacy was because it was on my husband's way to work. Now even after he has switched job and it is out of my way, I still am a big fan. They do a great job and are always friendly. Parking is difficult at lunch time. read more

Great service, excellent tailoring, and very reasonable. Go there for all my cleaning needs!

Now that I wear more business entire, I needed to find a reputable dry cleaner. This place is somewhat along the way between work and home. I am assuming this place is run by a husband and wife. Both are very nice and friendly. Occasionally I see another guy, but he does not run the front. Their prices are reasonable. They accept cash and plastic payments. On my last visit, I asked for my buttons on my sports coat to be tightened up. When it was ready for pick up, the buttons were nice and tight again. Thank you! Their turnaround is typically 3-4 business days which I don't mind. Some day I will bring in laundry that is too big for my washer like a huge blanket. I saw someone bring one in weeks back. read more

havent actually used their dry cleaning services...but i know that Justin B. has and is more than pleased with the results. im a fan of Legacy Cleaners for their alterations. I brought in 3 pairs of jeans that needed to be hemmed since im so short and cant find jeans the right length haha. $10 a pair of jeans for a hem and $20 a pair to keep the original hem. didnt think this was too overpriced for what i've paid at other places in the past. what i really enjoyed was the quick turnaround service though! i brought the jeans in around 10am and they were ready for me after 5pm that same day - with no extra rush fee! another plus - they are open weekends (well saturday only). plus the hours of 7am-7pm during the week is perfect for the 9-5 workers! gives you the option to either before or after work. based on the quality of service and convenience for me, i will def be back here! read more

This is the worst dry cleaners I have ever been to. I used them for a while and thought they were ok but then they started losing all my dress clothes. There were multiple occasions where they lost things and didn't take responsibility for it. Most recently, the lost two pairs of my expensive cuff-lings and refused to take responsibility or offer any kind of compensation for it. In my opinion, that's the way you're supposed to do business and it's definitely not who I want caring for my suits and dress clothes. I will never use them again and advise you take caution and pay attention if you choose to use their services. read more

WATCH OUT!!! Just took 16 pieces of clothing here and was charged over $125 after the gentleman counted and recounted my items several times. He would not tell me the per item charge when I asked why the bill seemed so high. Then when I received the pick up slip, it showed my total should have been around $110, so we were overcharged over $15 for no reason. Upon requesting a refund for the overcharge back to my credit card, I was told they could not do that but would credit my account for next time. When I arrived home I realized we were missing our daughter's special silk baby dress/bloomers which we had also left to be dry cleaned. I returned and the couple was able to find it in the back room, but the outfit is now BLUE instead of white with blue stripes. They must have washed it in hot water and bled the color right out of it. They offered no refund or amends for ruining a $100 outfit. We will be going elsewhere in the future. read more

My husband picked up my wedding dress there on Friday our wedding was on Saturday . Legacy Cleaners pressed my dress and ruined the designer of the dress. I am so upset still. read more

This place deserves 0 stars! I brought in a dress to get shortened. Simple alteration and easy material. The owner who manages the front desk said he didn't know the because the woman who does alterations was t there. Couldn't even give me a ball park. When I just picked up the dress it was $70 for the alterations! Are you kidding me? He had no answer as to why, and again the woman wasn't there to explain: my friend took the exact same dress to a cleaners a few miles away at it was $26 for her alterations! When I explained this to him, he gave no answer except in order to get the dress back I'd have to pay. Worst place ever!!! read more

Great service, fast and reasonably priced! Will definitely take all dry cleaning to Legacy!

I love this dry cleaner and won't take my clothes anywhere else. Their prices are reasonable and they take great care of my garments. The owners are the sweetest and always give my son a piece of candy when we visit so he always asks me to take him to the cleaners. Lol. Thank you Legacy Cleaners for being a wonderfully reliable business :) read more

Overpriced and extremely rude. Got a scrunched up look of disgust when I brought in a blanket with dog hair on it. As if that wasn't unprofessional enough, on the way out I received a lecture on how bad my blanket smelled and how all the hair clogged their filters causing them to waste their money. After spending more than $1000 at this place over the years, I'm not going back. Hope their moment of catharsis was worth the future revenue they've just lost. read more

This is my go-to cleaners and alteration place! The owner is always so personable and nice. I just got a special dress hemmed here, and they did a perfect job. We always hem our jeans here too. Highly recommend! read more

This has been my go-to place for shirt laundering service and dry cleaning. Why? It's a ma-and-pa place that focuses on details and their work is awesome. The clothes are always separated into different bags by color, rather than putting them all in the same bag to cut cost. A collar protector/stay is in every laundered shirt, with the sleeves folded and clipped together with other shirts in the front of the bag. Price-wise is decent, but is worth every penny. They do a darn good job. Highly recommend this place. read more

Great service! When is the last time the owner of a dry cleaner introduced himself and shook your hand? A true small business owner! You will notice the fresh clean smell versus the chemical smell you get with normal dry cleaners. Ready on time. Check website for 30% off first online pick-up order. read more

Very friendly owner! I recommend this place for your dry-cleaning and alterations! Super clean!

Great service! Dress shirts were done right the first time. Prices less and service MUCH BETTER than Larsens cleaners across Barranca! Highly recommend!! read more

This business is very close to where I live so I started coming here ever since they opened back in 2007 or 2008. The service is great and the owners are always kind and courteous. They make you feel very welcomed and appreciated. I would highly recommend this place to anyone looking for great service at a great price. read more