Attn Readers: This is an update to my original 10/12/2022 review (below). You have a right to…read moreread truthful, honest reviews of experiences with merchants on Yelp, both as a consumer & in the spirit of community, and to be notified of shady merchants especially if they are NOTHING like their 5-star reviews. Dan With Van is a deceptive merchant, and the worst liar I have ever encountered.
After receiving my 1-star review Dan messaged me privately, trying to get me to remove it which I refused, as it was a truthful account & I wanted to warn other customers of his bait-$-switch tactics. It is absolutely OUTRAGEOUS that Dan has written the bold-faced lie in his response that I didn't "PAY ANYTHING" when I gave him a $50 cash tip!!! Dan, being true to his deceptive ways, obviously decided to take matters into his own hands when I refused to remove my review, by writing his outright lies in response. To address the lies in his response:
1) The move did NOT "go perfectly well" & he demanded I pay $50 more than quoted. To start, on Dan's arrival, because I am honest, I remarked I had 19 boxes total, not 15 as originally estimated; it was not "30% 50% more". Dan immediately pulled out a paper of his "Terms", pressuring & DEMANDING I pay him $50 extra, COMPLAINING he has to walk up 4 flights of stairs, when "I am an older man" (his words). Seriously, if you're a mover and you're complaining about 4 flights of stairs , should you continue being in this business? But because I am a nice person & felt sorry for him, & I also didn't want the hassle of cancelling/trying to get my $50 deposit back (which he probably would've refused to return) and he was already there & I had other appointments that day, I decided to just deal with it & very sweetly handed him $50 cash telling him I was going to tip him anyway (for which he never even said "Thank you", in his unsmiling, grumpy manner. ) Note, his previous 5-star reviews, if they're even real, were from MANY years ago, his most recent reviews are negative 1 STAR, for good reason.
2) It is a completely OUTRAGEOUS, BOLD-FACED LIE for him to write I did not "PAY ANYTHING" after I handed over an extra $50 in cash, and I will be complaining to Yelp.
3) So here in his response, he now admits I gave him a $50 CASH TIP which is how he accepted it, so clearly, he is completely confused. The $50 cash tip was generously given to him to do the job, not because I was "not going to accompany him to the delivery site where my husband was".
4) My husband called me startled by Dan's unprofessional behavior when Dan 1)refused to allow me to pay via Venmo after I got out of the subway, 2) THREATENING NOT TO LEAVE OR BRING UP THE LAST BOX. My husband is smart & dealt with Dan by having him bring up another box if he paid himself through Zelle.
RECOMMENDATION: SAVE YOURSELF THE BAIT&SWITCH, LIES, THREATS & AGGRAVATION. DO NOT HIRE DAN!!!
You wrote a review for Dan With Van 3 weeks ago
1.0 star rating10/12/2022
I hired Dan based on the 5-star reviews on Yelp and paid a deposit. He was responsive to texts and showed up on time. Other than that, he was nothing like reviewers glowingly described in 5-star reviews, and certainly did not have a "smile on his face the whole time" as one reviewer wrote; in fact he was downright unfriendly & only cared about getting more money. I had estimated about 15 medium-size boxes when he had given his quote of $210 for the move from Brooklyn to Manhattan but had 19 boxes; the minute he arrived, he did the usual mover's bait & switch & pushed for more money due to the 4 extra boxes, pulling out his text message that stipulated his quote was "conditional" & demanded $50 more, complaining it was to a 4th floor walk-up. Moving is stressful, and I really hate when movers pull this stunt. I would have cancelled him on the spot and looking back I should have the minute he arrived and pulled this, however I'm a nice person, he probably would have hassled me about keeping the deposit & I had intended to tip anyway so I just paid the extra $50 he demanded & to get the job done. Plus I could see Dan & the guy he arrived with are older men & a 4th-floor walk up was strenuous for them. When they arrived at the destination, Dan texted me he wanted the remaining balance of payment immediately (I was on the subway so said I would Venmo the rest of the payment later in the afternoon when I got out of the subway into better Wifi). Apparently this was not acceptable to Dan who wanted the money immediately as my husband told me Dan threatened not to unload all my things or leave unless the balance was paid. So my husband had to pay him through Zelle. Overall, I will never hire Dan ever again and definitely do not recommend him. This was my true experience, he is nothing like the 5-star reviews written for him , I am giving 1 star based on my unpleasant experience overall.