I was interested in a truck these guys had. I drove an hour and a half after being told the truck needed nothing and was good to go. When I get there, I find that the rear tires are bald and the rear bumper is destroyed also the ac doesn't work. Not a deal breaker but odd that stuff wasn't mentioned. I buy the truck, 2 days later all types of problems start arising. I contact them and they couldn't be bothered. The truck left me stranded on the highway with my two young children who are both under 10, not even a week after purchase. Truck goes to the shop, turns out it need ball joints, wheel bearings, u joints, a power steering pump, the fuel lines needed to be replaced and the brake lines were rotted! The mechanic said I was lucky to make it home! So now I have a $2500 repair bill, and when I contact the manager he tells me he does not want to do anything about it. While at the dealership doing the paper work, he asked about my family and kids.... so he KNEW I had 2 young children who rode in the vehicle with me frequently and still sold me an unsafe vehicle! One of the other managers contacted me acting as though he wanted to help, said he would call me back, never did. I tried to contact him today only to be ignored. I will now be contacting the state attorney general, Mathew denn, filing a complaint with the fraud and consumer protection division, contacting the better business bureau local news, and a personal attorney. This is my first car loan ever and these guys have left a terrible taste in my mouth. Do yourself a favor and stay far away.
EDIT: just received a call from the mechanic, something in the truck is draining the batteries. That's why I was left stranded on the highway. Now I know why these guys replaced the batteries. So now I have an unknown electrical gremlin on top of everything else! Who knows how much more this is going to cost me!!! read more
