I was in for my 6 month maintenance and everyone was very professional and helpful. Amber was my…read moreperson and she was very good at explaining things to me. I like the fact that they have wifi while you wait and a place to plug in to charge your device. Hospitality beverages is a plus!

I first went to Newark Toyota in 2023 to have my catalytic converters replaced, after they were…read morestolen. Toyota charged me over $3000 for replacing the two stolen catalytic converters! Then in the spring of 2026 I started to have symptoms indicative of one of the converters failing. I took my vehicle to Toyota and discuss the issue with the service advisor Jason Curley, in early July of 2026. He instantly told me that Toyota only warranties are catalytic converters for one year, which is absurd for a catalytic converter or any emissions related part. He also tried to pass the buck by saying "" that's a Toyota policy "" finally, he scheduled my vehicle for inspection to see if the catalytic converter was in fact, failing I arrived at my appointment and while they were inspecting my vehicle for an hour and a half, I was eventually told that Indeed one of the catalytic converters was failing. I was told that I would be contacted within the next couple days, by Jason Curley after he attempted to contact Toyota to see if they would provide a good faith replacement. I did not hear from Jason Curley for over three weeks! When I finally did, he left a voicemail stating that he contacted Toyota and they weren't gonna do anything about it, because it was out of their warranty. I contacted Toyota corporation who when requesting a review regarding this matter for good faith replacement told me "" we will not do a review because your vehicle is too old "" I would not recommend anyone obtain service through Newark Toyota, in the future, and be aware that Toyota's parts warranties are awful! They also seem unwilling deviate from anything regardless of situation! I will be escalating this matter to further authorities for resolution..

The whole process, setting up the test drive to dealing with my saleslady, Dawnese (I hope I…read morespelled her name correctly), and the loan process with Andrea, was so easy and I actually enjoyed buying the car. I've gone with friends to dealerships and the haggling was not something I wanted to go through. Even those I did not deal with directly were all polite and nice. I am thrilled to have my dream car now. Thank you CarMax!

the worst car purchasing experience!! do not gives these people your business!…read more first adam the manager became belligerent when i asked for a second smart key. who buys anything w/ only one key? both front tires were bald the touch up paint came off exposing rust once i started washing the car the alarm wouldn't go off until i disconnected the battery carmax couldn't diagnose the problem so it was sent to an acura dealership acura couldn't open the doors and had to hire a locksmith. the car was in service for five weeks!!!! the best their corporate office would do is extend the warranty for a few weeks after telling me they would buy the car back. they are absolutely the worst company. i thought no one could beat verizon. i was wrong

Over 2 hours for an oil change is RIDICULOUS!!!! That's with an appointment!! Jiffy lube gets you…read morein and out in 20 minutes!! Waste of time!!

Matt and entire service staff was OUTSTANDING.. FOR SERVICE NEEDED. COST WAS VERY VERY REASONABLE…read more SURPRISED VERY MUCH. With staff that works beside him. Why this dealership service department is great.. Matt. Dom. Hailie did. Great job. Made sure I was satisfied. Scale 1. 10 All 3 rate 10

I had an awesome experience with Dealcom Dom he was straight forward and he helped me out and he…read moretook me on the qx65 tour. Thank you hertrich of Newark

You can't give a quote over the phone. I'm not a child or stupid. If a separate Nissan service…read moredepartment in a different state told me I need to get a part replaced why is it so hard to find a quote for the part and labor? I'm not paying twice just to hear the same thing. If you need to call your sister dealership to confirm what they told me do that but don't play me for dumb so you can get me in the door quick $200 diagnostic test.

Purchased our second Subaru from them in August and pretty much did it all over the phone and had…read moreto go in person just to sign the paperwork. Got a good deal all things considered with the chip shortage and pandemic and everything was straight forward and smooth. . Recently took our other Subaru for service. Was in an out in 1hr 20min and got a free car wash. No bs with service and car was ready when they said. Can't ask for more.

This dealership is deceptive. They hid or do not disclose issues with their used cars. If you…read morego back after it fails Delaware state inspection they say. Not their problem. Totally rude and unprofessional. Go elsewhere

I had another awesome experience at my favorite Hyundai dealer in Delaware and Alex Nichols took…read moregood care of me and he was straight to the point. He is the man to work for and he gave me a vehicle tour of the 2026 palisade calligraphy abyss black and I'll definitely go back again and work with him.

Stephen was extremely rude and made buying a vehicle extremely difficult. Almost sounded like he…read moredidn't want to make a sale. Never had a salesperson be that rude to me during a first conversation. Closing on an ioniq with another dealership today. Missed an easy sale.

I had a very inviting experience. The Part Department specifically! Thank you very much.read more

They advertise overnight delivery on parts for $110 and then when parts arrive 6 days later, they…read moreblame it on UPS.