I called with lots of questions about replacing my key for a 2005 Scion tC, because another Toyota…read moredealer seemed to be charging large sums for what seems to be a simple fix. I spoke with Niles, who was patient and great at explaining terms that I didn't quite understand. He gave me a quote about $200 less than the other dealership (a significant sum less for a key) and warned me about suggestions to reject in order to save costs. I'm quite pleased with the pleasant customer service I received.

I am extremely happy with the service at Newark ToyotaWorld. My 2011 Camry has 390,000+ miles on…read moreit, and the recommended service and quality of service is consistent with what I received at my previous service center. The customer service is highly professional and informative, and the discounts on service coupled with the car wash are pleasant and unexpected surprises. I would highly recommend Newark ToyotaWorld Service Center to anyone who needs servicing on their Toyota from an oil change to a coolant flush.

The whole process, setting up the test drive to dealing with my saleslady, Dawnese (I hope I…read morespelled her name correctly), and the loan process with Andrea, was so easy and I actually enjoyed buying the car. I've gone with friends to dealerships and the haggling was not something I wanted to go through. Even those I did not deal with directly were all polite and nice. I am thrilled to have my dream car now. Thank you CarMax!

the worst car purchasing experience!! do not gives these people your business!…read more first adam the manager became belligerent when i asked for a second smart key. who buys anything w/ only one key? both front tires were bald the touch up paint came off exposing rust once i started washing the car the alarm wouldn't go off until i disconnected the battery carmax couldn't diagnose the problem so it was sent to an acura dealership acura couldn't open the doors and had to hire a locksmith. the car was in service for five weeks!!!! the best their corporate office would do is extend the warranty for a few weeks after telling me they would buy the car back. they are absolutely the worst company. i thought no one could beat verizon. i was wrong

Over 2 hours for an oil change is RIDICULOUS!!!! That's with an appointment!! Jiffy lube gets you…read morein and out in 20 minutes!! Waste of time!!

Matt and entire service staff was OUTSTANDING.. FOR SERVICE NEEDED. COST WAS VERY VERY REASONABLE…read more SURPRISED VERY MUCH. With staff that works beside him. Why this dealership service department is great.. Matt. Dom. Hailie did. Great job. Made sure I was satisfied. Scale 1. 10 All 3 rate 10

You can't give a quote over the phone. I'm not a child or stupid. If a separate Nissan service…read moredepartment in a different state told me I need to get a part replaced why is it so hard to find a quote for the part and labor? I'm not paying twice just to hear the same thing. If you need to call your sister dealership to confirm what they told me do that but don't play me for dumb so you can get me in the door quick $200 diagnostic test.

I had the best experience from the receptionist (Sheri), to the parts manager (Mark), to the…read moreservice advisor( Jenna). We had a flat tire in NJ and had to be flat bed towed to the nearest INFINITI dealership (which was Hertrich in Delaware) to get a new tire! They had my tire in stock! Jenna made the transaction run so smoothy with knowing her job and quickly contacting the company that had our tire warranty! We were impressed with how quickly she obtained the authorization code, and how quickly our new tire was in place, and we were back to our travels. The entire team was friendly and communicated well! Definitely 5+ stars!! Thank you for great customer service!

We wanted a Subaru Solterra. I arrived for a test drive and purchased the vehicle I did the test…read moreon. I wasn't there more than a 2 hrs from start to finish. Nick V. was my salesman and couldn't be happier with his knowledge and promptness. Got an excellent lease price and they hooked up my new vehicle with all my personal social media music etc.. My brother in law recommended Matt Slap because he's bought many vehicles there because of the overall service. My excellent credit made the whole process much easier for them and myself.

I just received the best care at Ourisman Tri-State Subaru. Corey was so incredibly helpful--I had…read moreso many of my own obstacles that came up and he helped overcome every hurdle. Chris in finance listened and worked with me to get a new Outback that I could afford and feel good about. They were both so amazing and patient and walked me through every step. It was a tough experience for them, but they made it easy for me!! Thank you, Corey and Chris!

Porter Hyundai receives five (5) stars because of their sales manager, Richie Binder…read more Even though Richie wasn't my sales consultant, he remained consistent and committed to ensuring we had a positive car buying experience with Porter Hyundai. I can say with confidence that Richie will work to make you a happy Porter customer.

Stephen was extremely rude and made buying a vehicle extremely difficult. Almost sounded like he…read moredidn't want to make a sale. Never had a salesperson be that rude to me during a first conversation. Closing on an ioniq with another dealership today. Missed an easy sale.

I had a very inviting experience. The Part Department specifically! Thank you very much.read more

They advertise overnight delivery on parts for $110 and then when parts arrive 6 days later, they…read moreblame it on UPS.