The whole process, setting up the test drive to dealing with my saleslady, Dawnese (I hope I…read morespelled her name correctly), and the loan process with Andrea, was so easy and I actually enjoyed buying the car. I've gone with friends to dealerships and the haggling was not something I wanted to go through. Even those I did not deal with directly were all polite and nice. I am thrilled to have my dream car now. Thank you CarMax!

the worst car purchasing experience!! do not gives these people your business!…read more first adam the manager became belligerent when i asked for a second smart key. who buys anything w/ only one key? both front tires were bald the touch up paint came off exposing rust once i started washing the car the alarm wouldn't go off until i disconnected the battery carmax couldn't diagnose the problem so it was sent to an acura dealership acura couldn't open the doors and had to hire a locksmith. the car was in service for five weeks!!!! the best their corporate office would do is extend the warranty for a few weeks after telling me they would buy the car back. they are absolutely the worst company. i thought no one could beat verizon. i was wrong

Porter Hyundai receives five (5) stars because of their sales manager, Richie Binder…read more Even though Richie wasn't my sales consultant, he remained consistent and committed to ensuring we had a positive car buying experience with Porter Hyundai. I can say with confidence that Richie will work to make you a happy Porter customer.

Bought a new Palisade in 2024, was told we have free oil changes for 2-3 years, no appt needed…read more However, every time we take it down for an oil change its a 3 hrs+ wait. Took my Palisade down last Thursday at 8:30 am and didn't get my car back until 11:30 am. We also purchased the extended warranty and with ever oil change they try to sell us another service. It's not worth taking it back to the dealer Porter Hyundai to waste my time for a free oil change. Either let us make appts for oil changes and it shouldn't take more than an hour or have designated people who only do oil changes to speed things up!

I would give 0 stars if I could. I'm very disappointed with my mom's experience at Enterprise Car…read moreSales in Newark. She purchased a vehicle here that turned out to have a bent axle and a failing transmission before she could even make the first payment. A major issue like that should have been disclosed or caught before selling the car, especially to someone who trusted the dealership to provide a safe and reliable vehicle. We expected honesty and transparency, but instead we ended up with unexpected repairs and stress. Please be cautious if you decide to buy from this dealership, and make sure to have any vehicle thoroughly checked before finalizing a purchase.

I would give them 0 stars if i could, my mom purchased a car from them about 3 months ago and the…read morecar wasn't right at all with in the first week we could tell something was wrong, my 8 year old son and my mom's safety was in jeopardy when the car just slammed on the brakes out of nowhere while they were on a railroad track she call them with concerns about the safety of the vehicle and they just brushed her off and didn't care, do not get a car from them !

I just bought a car from Frank Ellison at Winner Autoworld, and I would recommend him to everyone…read morethat wants an honest car salesman. I know, almost an Oymoron! But Frank was truthful, didn't harass, and waited for me to call him to work out a price that I was willing to pay. I came up a few, he came down a few. It was my best experience yet from an auto dealer. Go see Frank

Review for Carol Heyse at Martin Honda, Newark, DE…read more I've been a loyal Martin Honda customer for decades, and every experience has been exceptional--but my recent purchase of a 2026 Honda CR-V EX-L with Carol Heyse was truly outstanding! Carol went above and beyond to make the process smooth, transparent, and enjoyable. She located the exact color I wanted before my visit, saving me time and stress. Her expertise was second to none, and she made the transition from my old CR-V to my new one effortless. Carol's professionalism, compassion, and attention to detail turned what could have been a routine transaction into an exciting and fun experience. If you're looking for someone who truly cares about your needs and delivers top-notch service, Carol Heyse is the person to see at Martin Honda! -Joyce

Received notice recently that this review was "flagged" as possibly being the wrong dealership. It…read morewas not, I meant every word I said and this experience was with this particular dealership located in Newark, DE. I'm going to assume that complaint came from them. Here's a text exchange from their dealer, in the spirit of transparency.

We had the wonderful experience of purchasing a rare AMG from George, and he treated us with…read moreexceptional care. We took a 3,000-mile road trip back to California without any problems, and Source Auto had thoroughly inspected the vehicle to ensure everything was in perfect condition. We also had the pleasure of speaking with the entire team, and I truly believe they are an honest, hardworking family business. I couldn't ask for a better experience--a 5-star shop in my book!!!

Ricky was very nice and professional. His communication made this process go smoothly. He was quick…read moreto pick up our car and dropped it off safe. I would recommend source one towing to anyone in need.

You can't give a quote over the phone. I'm not a child or stupid. If a separate Nissan service…read moredepartment in a different state told me I need to get a part replaced why is it so hard to find a quote for the part and labor? I'm not paying twice just to hear the same thing. If you need to call your sister dealership to confirm what they told me do that but don't play me for dumb so you can get me in the door quick $200 diagnostic test.

I had the best experience from the receptionist (Sheri), to the parts manager (Mark), to the…read moreservice advisor( Jenna). We had a flat tire in NJ and had to be flat bed towed to the nearest INFINITI dealership (which was Hertrich in Delaware) to get a new tire! They had my tire in stock! Jenna made the transaction run so smoothy with knowing her job and quickly contacting the company that had our tire warranty! We were impressed with how quickly she obtained the authorization code, and how quickly our new tire was in place, and we were back to our travels. The entire team was friendly and communicated well! Definitely 5+ stars!! Thank you for great customer service!

Just had a wonderful experience with them. I got turned off by other dealers who seemed to be…read moreselling Chevys rather than upscale cars. These guys were friendly, knowledgable and not pushy. And they had good prices and great coffee. BTW the salesman was John Mase

They advertise overnight delivery on parts for $110 and then when parts arrive 6 days later, they…read moreblame it on UPS.

We wanted a Subaru Solterra. I arrived for a test drive and purchased the vehicle I did the test…read moreon. I wasn't there more than a 2 hrs from start to finish. Nick V. was my salesman and couldn't be happier with his knowledge and promptness. Got an excellent lease price and they hooked up my new vehicle with all my personal social media music etc.. My brother in law recommended Matt Slap because he's bought many vehicles there because of the overall service. My excellent credit made the whole process much easier for them and myself.

I just received the best care at Ourisman Tri-State Subaru. Corey was so incredibly helpful--I had…read moreso many of my own obstacles that came up and he helped overcome every hurdle. Chris in finance listened and worked with me to get a new Outback that I could afford and feel good about. They were both so amazing and patient and walked me through every step. It was a tough experience for them, but they made it easy for me!! Thank you, Corey and Chris!