This is a great place to purchase a vehicle! Zach is awesome and helped me find a car in my budget!…read moreI highly recommend.

They sold me a truck I had it for 3 months and the transmission went. I tried to trade the vehicle…read morein and they did not respond then I went to speak with them about situating every and the hug got mad and yelled at me. I believe I was sold a lemon I would not recommend purchasing any vehicle from them.

Got into an accident and had my repairs done at Puz's since it's so close to home. About 6 months…read morelater, washed my car for the first time and the clear coat left peel spots only on the fenders/bumpers that they replaced. I've had this car for 7 years and didn't do anything different. I feel like they charge a boatload and claim manufactures products were used, but instead used cheap stuff to repair my car.

Puz's offered excellent service. I called them after my car was side-swiped and I needed to have 2…read moredoors replaced because of their wonderful reputation in the community. They called me to update me on the car's status, were easy to reach via phone, gave very clear information about what they were doing, and were very empathetic to my situation. It was also so nice to go to a place that was not a chain but a local business that did intentional work on my car. My car doors look perfect and everything has been running smoothly. Highly, highly recommend them!

Bradley's is permanently closed as of 2-2023 great VW service they are missed they were last VW…read morerepair in Wilmington

I've dropped off and picked up passengers from Bradley's in the past and every last one of them had…read morenothing but great things to say about it. I brought my Passat in because of an Ambient Temp sensor failure and oil change. Bob Bradley was very understanding of my situation and made sure that they were addressed. He is extremely knowledgeable, pays attention to detail and kind. I really and truly appreciate his and his team's efforts to getting me back on the road quickly and doing the job right.

My transmission fluid was smelling foul and Charlie's replaced it and my car is running great…read more Honest, knowledgeable folks with fair prices. They were terrific to deal with and I definitely would use them again in the future.

Highly recommend this shop. My brother experienced problems with his vehicle. Went to Pep boys…read morewhere he spent over $400.00 for work. Drove about a mile and thr same problem started again. The Pep boys guy looked perplexed and said, " "Well, it must be a bad transmission !". After arguing over $$ that was wasted, we got 1/2 back, then he recommended taking the car to a Meinke where a friend worked. Having seen enough of his shenanigans, I told my brother, "No way are we listening to this fool !". I remembered seeing Charlie's Transmission every day on my way to work, so we stopped by. Same day service. They were friendly, easy going and honest. Flushed the tranny, new fluid. Car is running great ! My brother is happy and we have found a great local business to support. They do other repairs and inspections, as well ! Great place !

I've used High Tech twice for 2 of my cars. Their work is amazing! My cars look great!read more

Had a nasty set of scratches on the front of my new EV…read more One shop quoted me an astronomical amount, based on the complication of associated electronics (cruise control, safety sensors, etc). Looked around, found Joel, who did the work for 70% less (... your price may vary ...). The job is beautiful, cannot see the work at all. Price came in exactly as estimated. Repair done on time with no complications or surprises. Recommend this business without hesitation.

helpful, friendly staff. seamless process from start to finish. took care of all of my needs, and I…read morewill be returning as a customer!

PLEASE READ if considering the Swarthmore location: I brought my Prius to this shop less than a…read moreyear ago to replace a front headlight. Less than a year later, the same headlight failed, so I returned and also got an oil change. They replaced the light under warranty and changed the oil, but significant issues followed that I believe violate consumer-protection laws. In their written service report (picture attached), the shop stated that the 12-volt battery was "inaccessible" and that "no starting issues [were] present." However, when I picked up my vehicle, it would not start. My battery had never died before this visit. Their written statements therefore appear misleading and demonstrably inaccurate. When I immediately reported the issue, the shop tested the battery and told me it was in "poor health" (approximately 20%). This testing--performed only after I questioned their initial report--proves the battery was in fact accessible and capable of being evaluated. A basic battery-health check is a routine and industry-standard service, such as when an oil change is performed, and the shop proved it had the ability to conduct it before returning the vehicle to me. Instead, they documented that no starting issues were present and simultaneously claimed the battery was inaccessible. Their later explanations were defensive and inconsistent, including claims about battery accessibility that I believe are misleading, as I have statements from other mechanics confirming that removing and checking the 12-volt battery on a 2010 Prius is relatively simple and quick. Notably, during a phone call (which the shop records), Aiden--who to be fair was polite and professional--explicitly acknowledged the error by stating, "They shouldn't have wrote that." Despite this admission, the shop's service manager was unreasonable and failed to take responsibility for the inaccurate report. Just look at how they respond to this review and you'll see what I mean by them not taking responsibility for what appears to me as obvious indisputable wrongdoing. They did offer a $50 discount on a replacement battery, but later increased the quoted price by the same amount (after claiming to realize the battery they needed was $50 more than they expected) -- effectively nullifying the promised discount. Because this shop is regulated under the Pennsylvania Unfair Trade Practices and Consumer Protection Law, their issuance of a service report containing potentially inaccurate and misleading statements may implicate PA Code § 301.5, which prohibits deceptive or misleading representations. I will be filing a complaint with the Pennsylvania Attorney General's Bureau of Consumer Protection so this matter can be properly investigated. This is not to mention all the minor hiccups along the way, such as after the battery was replaced when they gave me the keys to someone else's car. And when I got the right keys and turned my car on, it made a strange and concerningly loud rumbling sound I have never heard before. To be fair and honest, I acknowledge that Aiden and several staff members were polite, and the shop's courtesy ride service is convenient. However, these minor positives do not outweigh what I experienced as significant service errors and a lack of accountability.

Milana Auto Group - A Mechanic You Can Trust for Life…read more Milana Auto Group 303 7th Avenue, Wilmington, DE 19805 302‑513‑2316 Hours: * Monday-Friday: 8:30 AM - 5:00 PM * Saturday: 10:00 AM - 5:00 PM I have been going to Milana Auto Group for several years, and I can honestly say this is the best mechanic I have ever had. From my very first vehicle to the one I drive now, Ozzy has been the only person I trust to look at my cars. Every time I've bought a new vehicle, I brought it straight to him because I know he will give me the truth and nothing but the truth. What makes Ozzy different is his character. No matter how busy he is, if I stop by with a concern, he always listens to what I'm saying, and takes the time to explain what's going on. That kind of patience and kindness is rare. Recently, I was going through a lot personally, and on top of that, my car suddenly showed a warning saying "battery power is reduced." I was scared to even drive it. I went straight to Ozzy. He came outside, looked at everything, and instantly knew what the problem was. When he told me the price, I was shocked--but then he said something I will never forget: "As a goodwill courtesy, I'll take care of it." Who does that? Tell me--what mechanic does that in 2026? I dropped the car off the next day, went to work, and a few hours later he called to say it was DONE. What should have cost me around $1,000 ended up costing me nothing because he saw I was struggling and chose to help. That is the kind of man he is. Not to mention his staff--especially the gentleman I believe is his brother. They are all respectful, honest, and genuinely good people. They treat you like family, not like a dollar sign. Ozzy literally saved my vehicle. I was driving around with an issue that could have blown my head gasket at any moment, and with one look he knew exactly what was wrong. His knowledge is unmatched, and his heart is even bigger. For all the women out there who are tired of dealing with shady, dishonest mechanics--this is the place you want to go. Ozzy is upfront, patient, and explains everything clearly. No games, no tricks, no runaround. I will never take my car anywhere else. He has earned a customer for life. If you're looking for a mechanic who truly walks the walk and talks the talk, Milana Auto Group is the only name you need. Thank you, Ozzy. May God continue to bless you with many more customers, because you deserve every bit of success that comes your way. L.

First off let me say that I have been twice with my car and every Time the work is done perfectly…read moreand timely I drop my car off by 12 and it done before 5 no matter what the problem is So last week my whole pipe under my car rusted and fall off I had to use rope to hold it up I called the guys they said bring it in and they will get me the best option And they did they prices are always on point for the work and that is very hard to find when it come to this area I know nothing and they did not rob me I love that The icing on the cake is that every time I dropped my car off they asked me if I was ok leaving or needed a ride that made me feel like I was in a family shop and that they cared I am new to Wilmington me this is the only place I will every take my car!!!!! Thank you soo much to Ozzy and the guys for getting me back on the road and safe

My guy Zach hooked me up with my new jeep! no issues whatsoever, easy to work with, and an overall…read morenice guy, loved having him hook me up with my new vehicle. Would definitely recommend him for first time buyers.

If I could give a 0 I would!! All of these cars are nothing but lemons. Please whatever you do. Try…read moreyour best to stay away from this place!! Or better yet buy here, pay here's all together!! I originally brought an 04 Ford Explorer XLT from here. Things were fine for about a day or two? Then the car starting steaming and overheating and stalling which then made me late to work. Almost costing me my promotion. After 2 weeks of over the phone battles they finally took the car back and gave me an 07 Suzuki XL7 the same day I got the car the airbag service light came on along with the check engine light and the oil light pressure low all came. They told me to give it some time. It was just serviced it might need a moment whatever. So bout a week later I was delivering a $500.00 catering order for my store and then the car starts to ding uncontrollably and shuts off. I had to get my manager to come get me and the catering order and afterwards had to walk back to my car where I towed it to their mechanic shop where I was told the car was unsafe to drive. After about a week of not having any car and being a caterer you kinda need one of those... I received a call and I get it back and things were smooth for another 3 weeks. Where it happened again. I said this is enough. I decided to take the car back they refuse to take it back. Even when I said it was a voluntary repo. They said I was responsible for two balances and threatened to take me to court. The two balances being the original Ford Explorer which they tacked onto the new loan without telling me. Then they also proceeded to throw in my face that they sold the Explorer to someone else and I was still responsible for both cars when someone else brought that car?! These guys are scam artists and I beg you guys to please not make the same mistakes I did.. that's all I have to say.