Not a completely transparent purchase. After committing to purchase the truck I was told there was only ONE key .... and there was no obligation to provide a second key because the vehicle was used. There was no desire to compensate me or offer a discount on a new key fob. $ 450.00 later I have my 2nd fob. read more

Very friendly staff. John, Dahsan, and Randy we're been extremely friendly. I was welcomed in warmly by the staff, without feeling pushy or over the top. read more

Horrendous dealership!!!! AVOID AT ALL COSTS!!! The absolute worst, they are a bunch of thieves. Decided on a car and went ahead and started the whole process to make a purchase. We agreed on a price and then they went and ran my credit. After they ran my credit, they decided to change the price and increase the monthly Payment drastically. It was a complete bait and switch. I'm writing this to warn any future customers to avoid these Scam artists. Deshan and Yovan specifically were the sales reps we were dealing with. Please be careful and do yourself a favor and go somewhere else! read more

Chris and Jervon did a great job assisting me in purchasing my brand new 2025 Sierra 1500 Denali ultimate! They made the process quick easy and streamline it to have me in and out in no time. What a great experience definitely would come back and family and friends. See Chris Corolla at point GMC for a great deal quick fast in a hurry!!!! read more

Pointe Buick GMC - Joy - Car Dealers Near Me - Carneys Point, New Jersey

I put money down on a car letting them know I was just waiting for my insurance check to clear. They went and sold the car without even notifying me. I found out when I texted that I would be picking the car up that afternoon. Called to speak to the manager and never even received a call back. Very unprofessional read more

If your coming from a distance and want some info about the car and trade in value don't bother. they are old school with their sales gimmicks leading to them just ignoring my needs and forcing me to come in and not addressing my customer needs. read more

Don't waste your time, they do not like when you question the prices and try to negotiate a fair deal. They low balled with the trade in price as well. Lost any future sales from me. read more

Professionals, service is fantastic overall, service, sales, reception! Got a crazy deal on a lease for my wife, Acadia Denali 699/m, no money down read more

My experience here was nothing short of amazing. My Boyfriend and I saw Tyler on the sales floor who let us test drive about 6 cars. We ended up going with a new Ford Explorer that was reasonably priced, and Tyler made the whole process smooth and easy. The team was incredibly helpful from start to finish, making the whole car-buying experience exciting. Everyone was friendly and helpful. We drove away feeling confident in our purchase. I highly recommend seeing Tyler on the sales floor for a smooth and enjoyable car-buying experience with a salesperson who goes above and beyond for you. read more

SHADY- I was driving 6 hours to buy a Tesla with trade. Told them I wanted to have numbers set for the most part so I could drive down and drive away with the new one. Spoke to Jenneha at first, which then kicked it over to Mandy and finished with Tyler. I provided the info on my trade and was told I would get payoff $9300 and then $2700 used towards down payment. I placed a deposit over the phone and set a time to come down to pick up the car. I noticed that the Carfax showed an accident, but on Cargurus, which uses Autocheck, it showed "structural damage." When I questioned them, they said that they hadn't heard of Autocheck. When I arrived at the dealership 2 days later after driving 6 hours the car had not been cleaned or detailed, the battery was not charged, and none of the paperwork was done. I sat there for 2 hours until the paperwork was ready. At that point they had me signing papers for my trade and purchase agreement. Once I got to the page with numbers, they had my trade listed at $7000. This was never brought up, never talked about, and luckily I was paying attention to what I was signing! I asked Tyler and he said "oh it looks like that's what you are getting for your trade" and I said "no, it was supposed to be payoff, and 2700 of equity as down payment." He brought the general manager over who said "I told Mandy it could be up to 12, but its not worth that. It was in an accident and now I can't sell it as certified" I said "that was not communicated through Mandy, is she here? and why didn't you run the Carfax before I drove 6 hours down here" and he said "well I can't run the VIN if I don't have the car here and Mandy just works from home as my BBC sales over the phone" which is garbage, anyone can run a carfax. They never went into my car, put it on a lift, drove it, or anything for the "appraisal." The manager says "your car is only going for $10k retail." I responded with "why wasn't that said to me 2 days ago before I committed to driving 6 hours down here!" I believe they figured I drove all that way to buy a car that I would give in to the bait and switch. Well, I drove 6 hours home in my old car. Definitely would not recommend anyone going to this dealership. read more

See all

I had been looking at a used vehicle online for a couple weeks so I put a price watch on the vehicle and was then contacted by Tom Windett in sales. I went in on New Years Eve and met Tom and he pulled the car out and handed me the keys. The car was exactly what I needed and I came back to the dealership and made an offer and Tom accepted the offer. Everyone in the dealership that I met was very friendly and was very pleased with the "no pressure" transaction. Thanks Tom and Jeff and Bill F. read more

Pointe Buick GMC - Car Dealers Near Me - Carneys Point, New Jersey

I have never had an issue like this happen at a dealership. On 10/29 I met with John Morgan, the General Manager, to arrange trading in my car or just outright sell it. The vehicle that I was interested in was brought up for me to look at and the first thing I saw was it had the check engine light on! I decided to just go with selling my vehicle. He gave me an offer and when we agreed on it, I told him I would be back in 2 days allowing me to take out the security products I put in. On 10/31 I met with John and paid the difference in payoff. He had me sign a few documents including the odometer and POA, gave me back my plates and I gave him both keys. About 4 hours later I get a call from Juan, who tells me John no longer worked for the dealership, that I had not completed all the needed paperwork, and that they are no longer interested in the car. He wanted me to come pick it up and they would refund me the money I paid for the payoff. I asked for a call back from someone who made this choice and was told I would hear back in twenty minutes. An hour and a half later I got a call from Juan that the person in corporate was busy and would call me the next morning. The next day when nobody called, I called and spoke to another "gm" who said he would take care of this personally. The next day, now Saturday, I called again only to speak to ANOTHER GM, this time his name was Henry. He said there was nothing that could be done until Monday because of the weekend. On Monday afternoon I call Henry only to be told that he was busy, aware of the situation, but that he still hasn't been in contact with corporate at all. Monday night at about 630pm Henry calls to let me know he will be refunding me the money and have the car shipped back to me. By this point I had another dealership lined up, so I was done with Pointe. STAND BY YOUR WORD! If an employee makes a deal, stick to it! As of today, 11/25/24 John Morgan is still listed as the GM! All buyers beware! read more

I seen a truck online I called talked to bill very friendly and nice said the car was available got there fell in love with my suv best experience I've had at a dealership Bill the man I recommend him read more

A great dealership led by an exceptional team. If you're looking to buy a new or used car you've come to the right place!

TERRIBLE SERVICE DEPARTMENT!!! Instead of troubleshooting several problems with a GM vehicle. They cleared the check engine faults, one was a crankshaft problem, sent my son away and said see if it comes back on!? The engine sounds terrible, a major component like a crankshaft, and you clear the fault and send the kid away? It went 12 miles and completely shut down leaving him stranded. Never again! I wish I could give a negative rating!! read more

Fast & efficient. I had a Pontiac under a recall. My local GM service center stated they were unqualified to handle the job, Pointe stepped right up. My car was picked up and delivered to them so, I never got to stop in. This made me a little worried I would be put on the back burner, but that was not the case. They called me shortly after my car arrived and was inspected, I was kept up to date on the progress and the work was done promptly. They even took care of work separate from the recall, but that was caused by the recall issue at no charge. Thanks again to Eddie and Joe for their excellent customer service. read more

Always a great experience at Pointe. Never had heard of them until one day back in 2009 when browsing Pontiac G8's online. They had several in stock, and at the time, as I shopped, they were one of the only dealers where the person I dealt with was not only NOT a robot, but was 24/7 helpful in live time by email, and made it almost too easy. I drove 2 hours from Southern Delaware to pick up the car, and not only used to go back for service, but my family has had 2 vehicles since then back to back from Pointe. I've work for a different car brand in sales & management for over 5 years, and Pointe still stands out as a place of "how it should be". Highly recommended, with offers you would expect from a large store (which they are not), with the personal service and easy dealings a small hometown store should be. Great place to deal with, start to finish in every way. read more

The team here, no matter how big or small my transaction, has made me feel like family. They are always willing to help and go an extra step to ensure your satisfaction. I was very impressed with the zero pressure approach from the initial inquiry to the final sale. I've been blown away with the continuous quality of service. This was, by miles, the easiest and happiest vehicle purchase I've ever made. read more