Dan The Man came through for me when my car started acting up and I had no idea what was going…read moreon... Was nice enough to check the car out right before closing time... Great service great people great prices great everything... Will definitely let all the friends and family know where he's located... Highly Recommend you do the same!!!! George Stilson

In addition to sales of used cars, they also offer dent removal and detailing at very reasonable…read moreprices. Worked on my 2018 Nissan Rogue for dent removal and it looked like new when they were done. In addition, Dave who is the owner drove me home when I dropped the car off and picked me up when the work was completed. That's what I call full service.

The staff is top notch and very accommodating! They ordered me a brand new 2023 Yukon Denali to my…read morespecifications. Unlike other dealerships who wanted to charge 10, 20 or 30 over sticker I paid not a penny more than MSRP. My trade-in value was very fair and in fact more than I was expecting. The customer service I received was fantastic including calls and texts prior to my arrival. The car was fully ready for me when I arrived to seal the deal. I have never been treated so well by a dealership and will definitely be back in 3 years when it's time to do it again. Thank you so much!

My car was towed there more than 3 weeks ago for damage to the bumper and muffler from an accident…read morethat wasn't my fault. The parts were ordered and on site 2 weeks ago and i was promised as soon as the parts arrived I'd have my car in a few days. Now 2+ weeks later I went from being one of the next cars they were going to work on to "I don't know when your car will be fixed." Was originally told I'd have my car back by 7/17 and now am being told some time in August...absolutely ridiculous and unprofessional and untruthful. DO NOT TAKE YOUR CAR HERE unless you have the money to rent a car for weeks on end....

Sooo helpful! Came as soon as he could, cuz I was stuck! …read more Replaced my battery super quick, very professional, knowledgeable.

Sam was punctual and extremely efficient while servicing my vehicle. Pricing was very fair…read moreespecially with him rushing to my rescue with such little notice. Overall the quality of work and customer service provided, I couldn't be happier.

Very legit shop. People with a true passion for cars that care more about the customer than their…read morewallet. This shop went above and beyond to get my car running right so that I could make a car show I had been preparing months for. I won't be going anywhere else. Wish I knew about the shop sooner.

I purchased this 1953 Studebaker Champion recently. The founder of One Off Rod & Custom Larry…read moreStewart built this late 90's early 2000's. I believe it has under gone a trans formation. Not to the body. It still has the Headlights Frenched,Bumper modified, Most chrome & other trim removed,taillights modified. B Pillers Modified, I've seen a picture from Studebaker Nationals in So. Bend Indiana 2002 and the body modes were done then. I'd would appreciate any information i can to further my hunt for history about the car.

Had a blowout 50 yards from their Townsend location. Of course didn't have appointment, and not a…read moreprevious customer. They worked me in quickly, at a reasonable cost very pleasant and accommodating

I own a 2003 Dodge Dakota which was showing an intermittent airbag light coming on. I personally…read moreput in a large number of hours trying to fix the issue myself. I then took it to 3- services shops and none could fix the issue. I have been dealing w/ this problem for almost a year. When I took it to the different shops; one being a Chrysler/Dodge dealer, I was getting different stories as to what was wrong. The third service shop I took it to who could not fix or diagnose the issue, stated that I should try Jamie's Auto Repair-South. I met w/ Jamie and told him my problem and everything I have been through. He said I'll take a shot at the issue and let me know. His initial diagnosis was a bad clock spring which I already had replaced by the first service shop I went to. When Jamie tried a new clock spring from a Dodge Dealer it did not fix the problem. At this point he did not give up!! He continued on the hunt for the problem and finally determined the issue was w/ the Airbag Control Module(ACM). The module had a short inside and was the cause of the intermittent problem. Jamie then took it upon himself to find me a used ACM and installed it and the problem seems to have gone away. Now I get no error codes or Airbag light. Jamie is confident that the problem is solved and I am too. Time will tell the story. So what can I say? Well, I was close to getting rid of the truck b/c of this problem; but Jamie showed skill, tenacity, and true customer concern for my satisfaction. So the moral of the story is the other shops did not want to deal with my problem, but Jamie did and I truly appreciate his efforts. I highly recommend his shop for repairs especially tough head-scratchers which no one else can do or want to do!! Great job Jamie and your crew!!!

Did some work on my car a year ago, good job. But now they don't return. Phone calls maybe because…read morethe job is too small but I'm frustrated. All I want is a phone calll. Kk

I HIGHLY recommend Evans PitStop to anyone looking for an honest, high-quality mechanic that offers…read moreamazing prices. my wife and I needed fuel injectors replaced on our Honda CR-V and he knocked it out for a really great price. The timely work that he did on our car allowed us to take a road trip that we planned. We have also had a couple of oil changes/inspections from him and the customer service, price, etc. was fantastic!

Martel's has been my go-to repair shop for almost 20 years. Honest analysis and discussion before…read moreattempting costly repairs. As a back-yard mechanic myself and having performed many of the repairs they have done for me, I know they are not jerking me around. If you want it done right, take it to Martel's. If they can't fix it, they will be up front with you and let you know.

Martel's apparently used to be a fully trusted name and adviser when under the original owner, but…read moresince selling the name to a new owner service seems to be a mixed bag. I was referred to Martel's by at least 4 individuals whom all suggested that I take my vehicle to them at a time when I experience a full-on breakdown. I usually went to another local shop in town who strictly focused on my vehicle brand, but again, from the very positive recommendations from the other individuals decided to go against my internal input and have my vehicle towed to Martel's. Before just having my vehicle sent to the shop I called ahead to ensure I would be able to get service as I understand that auto repairs can sometimes be a lengthy process. I don't ever want any shop to feel that they need to rush through a repair, potentially missing something along the way; so when I spoke to the receptionist that needed to check with the owner to verify he could get my vehicle in, I was asked to bring it in right away for service. I proceeded to have the tow company drop my vehicle to Martel's and then had to call myself to get a status update at day 2 of the vehicle being there. I understand repairs on already scheduled vehicles can delay the process to get to my vehicle so I gave an extra day after a quick call in to see if there was any updates. The status update ended up being the same that my vehicle was not yet reviewed for repair and would be pushed back into the next week since it was already the end of the week. At this point it would be several days before I could expect to receive an answer as to what would need repair on my car. The start of the week came around and by the end of the day, still no updates, so I decided to drive directly to the shop and find out in person the issue for the delayed response. I received the same answer, that they were not able to get to my vehicle, but would try the next day. I am a patient person by all means, but all I ever really require is at least status updates. I probably could have easily taken my vehicle to the original shop I normally go to, but wanted to give Martel's a chance based on the referrals provided. After my on site visit things seemed to be expedited, if not by chance that time had allowed them to get to my car and I appreciated the update since the car had already been sitting for a few days, even though I'd been asked to bring it in right away. From there, the parts were ordered and the car was repaired right away. Some of the additional items I'd asked to be checked over while the vehicle was there were never accounted for, but the car was repaired and back to operational status, and that' s all I could ask for at this point. My guess is that the receptionist is only there part time, so waiting on any updates from the owner who is also one of the lead service tech's is overwhelming on the team, so getting any updates can come off sounding misguided in their attempts to express that they are making any progress on a vehicle if the receptionist is not around all day. I can respect an owner who is giving their all to keep a company moving, but with that said, I am only asking for updates after not hearing anything for a couple of days after being asked to bring in my vehicle right away. I did end up taking a second vehicle there to give them another chance, and with the second car the team was direct and quick to handle the repair requests. So I am 50/50. I believe they have the absolute know-how to handle repairs on European vehicles that many other providers will not touch, I just hope they are able to improve on their customer service aspect to adequately provide updates as needed when things do not go according to their statements. My recommendation for Martel's is to be as clear as possible with your intents with the expectation updates will be delayed to be received. I may not be able to directly recommend them but I can cautiously refer them to handle unique vehicle brands others are not willing to touch. I believe in time the new owner will settle into the multifaceted role that is required of them, just be aware you may wait a little longer than anticipated to have a vehicle completed for repair.

So what criteria do you use to evaluate an auto service shop, or any service shops? For us, it's…read morehonesty/integrity, knowledge/competency, and value/pricing. All Pro Window Tinting nailed all three aspects. To begin with, the owner has over 30 years of experience doing tinting. He was totally honest with us about his offerings, and explained the implications on what Delaware Laws will allow. Finally, his pricing was better than all of the competitors that we've checked with. So for all your tinting needs, we highly recommend All Pro Window Tinting as he will treat you right. Be aware that his new shop has now moved to a new location on Hwy 13, instead of the former location on Cannery St in Townsend.

Service was quick and professional. Response time was speedy. Would definitely return in the…read morefuture.