Tom is simply amazing. My story is a little different but the end result is the same. I met Tom while I was on the way to a dealership to look at a car. During that short drive, Tom found another (even better) car at the same dealership for me, contacted the dealership to set up viewing/test drives for both cars, and spoke with the dealership's manager. When I arrived everything was ready to go. After I test drove the car Tom found for me, he saved me a substantial amount of money by negotiating a reduced price for the car, increasing my trade-in value, and reducing the extended warranty cost. He also prepared me for avoiding the various traps one could fall into. More importantly, as a car enthusiast, it's just flat-out nice and refreshing to talk to someone who is also a car enthusiast. Tom has a passion for cars and it's obvious this is what he loves to do. He cared as much about my car purchase as I did and he was just as excited as I was about what I ended up buying. That really matters to someone who cares deeply about the car and will only buy the exact, perfect vehicle. If you're looking to buy a car, there is literally no reason not to call Tom - unless you don't enjoy saving money and time, that is. read more

Car Concierge Plus - Car Brokers Near Me

I had an amazing experience using Car Concierge. The process was simple. You start by signing a contract and letting Tom know your budget along with the type and model of car you're interested in. He conducts research based on your preferences and returns with great options tailored to your feedback. Most importantly, he ensures you stay aligned with your initial goals. He arranges a test drive, and when you're ready, he negotiates an excellent deal for you. After that, you just sign the paperwork and drive away in your new car. This was the most convenient and enjoyable way to lease a vehicle. It helped me avoid everything I dislike about traditional car shopping. It's definitely worth the investment. I would never consider going into a dealership to negotiate for a vehicle. read more

I hired Tom to help me narrow my "wants" in the purchase of a new vehicle. He set up test drives of different vehicles and walked me through the pros and cons of each vehicle. Once I decided on the Toyota Land Cruiser he started hunting around the country as the vehicle was in such high demand. He found me the perfect Land Cruiser, negotiated $4000.00 + off the sticker price and saved money on the extended warranty too. His knowledge and expertise in the automobile space is unlimited! I will never purchase another vehicle without the guiding hand of Car Concierge Plus! read more

We got Tom to help us purchase a car recently and we really enjoyed the experience. He handled all of the nitty gritty in terms of haggling the price, and he found us a great deal nearby with the color and features that we wanted. It's now been several weeks and we're super pleased with the car. Overall, if you want to avoid some of the hassle involved with purchasing a vehicle (there's always some...), I definitely recommend Tom! read more

All was good untill a problem arose. Tom ( and this is a quote) said " I've fulfilled my commitment " and adamantly refused to help. When we considered his services it was because he supposedly knew what he was doing. Well if taking money and then running away when problems arise is his way of doing business, the BUYER BEWARE. Other people in his line of work- use them! read more

Tom and Car Concierge Plus are amazing! I've known Tom since our college days at Rowan. This was by far the easiest car buying experience I've ever had. Tom is very knowledgeable and upfront about every single detail. Once the deal was negotiated on my 2023 Nissan Rogue SL, I was in and out of the dealership in less than an hour. I highly recommend using CCP the next time you're looking for a car! You'll be in great hands knowing you've gotten the best deal. read more

Car Concierge Plus - Car Brokers Near Me

Tom makes, what is usually a miserable experience, feel great. He is a professional, knows his business and he gets you a fantastic deal. I am sorry I didn't know about his services sooner. read more

I have never left a Yelp review before - this is my first, and with good reason! Tom was ABSOLUTELY unbelievable. Much like many of you reading this review on Yelp, I was skeptical. I myself found him through here and decided to give it a shot. It was the best decision I could've made. Tom went above and beyond on my 2020 Alfa Romeo Stelvio Ti. He literally takes care of everything! We had a little hiccup along the way with my credit but Tom still wouldn't give up and got me a sick deal! I couldn't be more happy. Tom, you've earned youself a lifetime customer. I will NEVER lease another vehicle without Tom! read more

Car Concierge Plus - Interior 2020 Alfa Romeo Stelvio Ti - Car Brokers Near Me

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I did a general search online for auto brokers, and I am incredibly grateful to have gotten to connect with Tom. Although he and I live in totally different states, after our initial phone consultation, I had so much Peace to work with him. It was evident he loves what he does and is very knowledgeable. Even though my choice of car color was apparently a rare one, he was excited to get going with the search for my car with all the specifications I desired. Within 3 days, Tom located my desired car and had the price negotiated right at my budget. He connected me with my sales representative at the dealership via email. This was the first time I was going to finance a car myself, and Tom was incredibly patient in answering all my questions and so helpful with his honest recommendations. When I went to pick up my car, Tom hopped on a phone call to be present while I met with the finance sales representative to ensure all the numbers were right and that I was signing a great loan. The entire process from phone call to behind the wheel and driving off in my new car was so swift and easy, I actually enjoyed buying a car! Thank you, Tom!! If you're looking for a car, buy/finance or lease, Tom is your guy to help you make a confident and Peace-filled decision! read more

Car Concierge Plus - Horizon Blue Pearl Subaru Crosstrek - Car Brokers Near Me

Car Concierge Plus was recommended to me by a friend. I was in the market for a new car, and was looking to get the best price for my 2016 Mazda. Tom's advice was invaluable, and he saved me both a lot of time and money. The process from beginning to end was two weeks. I spent a total of 30 mins at the dealership, and got a great deal for my old car. Tom recommended to sell rather than trade, and made himself available every step of the way to answer all questions, and negotiate on my behalf. I am thrilled with my new car, and would recommend this service with no hesitation. He is throughly professional, courteous, and extremely knowledgeable! Five stars! read more

Do yourself a favor and use Car Concierge Plus to purchase or lease your next vehicle! Dealing with car dealerships can be time consuming and extremely painful. Tom has extensive knowledge of how the car buying/leasing process works and can 100% get you a better deal than you could do on your own (I don't care how good you think you are...he is better!). The first time I hired Car Concierge Plus for a lease 3 years ago, the process couldn't have gone better. I test drove 4 different cars (walked in, gave driver's license, did a test drive, left). When I decided on the car I wanted, Tom did all the negotiating, I showed up, signed papers and was out the door in 30 minutes. Just leased another vehicle and Tom was able to put me into a better car for significantly less than the dealer was quoting me via emails! I should also note that Tom is extremely knowledgeable about cars and can help you narrow in on your perfect vehicle if you are unsure of which car to choose. I have recommended Tom to all my friends and will sing his praises to anyone who will listen! read more

This is our second lease made with Tom and I cannot express our gratitude. The task I gave Tom was to negotiate a deal I thought was impossible. I had an older car with a negative equity and I was very particular about the options I wanted on the new car. I signed a contract on Saturday, exchanged a few text messages over the weekend. Monday afternoon Tom sent me link to four cars and asked me to rate them in order. Within two hours he called and got my number one choice at the price I wanted. Tom was able to get nearly $10,000.00 off the sticker. To say I was ecstatic is an understatement. If you are in the market to buy or lease a vehicle, you would be doing yourself a disservice by not calling Tom. read more

Car Concierge Plus - Car Brokers Near Me

Buying a car without Tom is a waste of time! From the first moment you talk to him and he helps you think through your options all the way through negotiating the deal, he leads the process and really makes you feel like he is a concierge to make sure the process is smooth comfortable and hassle free. I was purchasing a used car and when I got to the dealer and had a minor issue, he was on the phone and took care of everything. It all worked out because of his persistence and knowledge. I bought the car the next day and couldn't be happier. Tom is the best in the business. I highly recommend him! read more

Tom is simply the best. Worked together on the purchase of 3 cars over the years and he's always my first call. Most recently he helped to purchase a very specific car that we found out of state and after a remote transaction he helped coordinated shipping back to our area. Tom is the consummate professional and I'm always thankful to have him in my corner when buying a car. read more

Tom's top concern is to make sure you are happy with your car even after the deal is done. Tom helped to get me an amazing car, with a great deal, when there were no cars on lots . However, that car did not work out for me due to my specific situation. Right away I called Tom, he was was very patient and caring in understanding when I asked for his help again. He explained all of my options very clearly and eventually secured a deal for me for a new car, with the optimal financial outcome. Tom thank you! it was a very difficult moment and your guidance was great. read more

Working with Tom was an absolute pleasure. I was in the market for a pre-owned car but my family and I absolutely hate shopping for cars. We always feel taken advantage of and that we don't get a great deal. I am SO HAPPY that I found Tom, who just so happens to be from my area!! I can't believe more people do not know about him and his business. Tom was able to find me an amazing Certified Pre-Owned Honda CR-V with all of the features I wanted for the price that I wanted!!! Honestly, even if Tom did not save me any money (which he did), the time he saved me alone was well worth the investment. I have told all of my friends and family about CCP and will continue to recommend Tom to everyone!! read more

Car Concierge Plus - Car Brokers Near Me

It was an absolute pleasure working with Tom and Car Concierge Plus. In the past, I have spent countless hours on research as well as negotiating. While I still wanted to do some research and watch some videos, his input has been invaluable. He was patient and extremely informative. I was always hesitant to pay for a service that I thought I did well, but 100% glad I did. Thank you for your help and professionalism. read more

I have utilized this service twice now and cannot recommend it enough. Tom and his team go the extra mile to make sure that you get the best deal possible and facilitate a smooth process. read more

Professional, efficient and effective! Working with Tom made our first time car buying experience a total success, and a smooth experience from start to finish. I highly recommend this service! read more

I just utilized the services of Car Concierge Plus for the second time now and I am so glad I did! I thought I could get through the process of leasing a new car on my own but 1 trip to a dealership lead me right back to Tom. I called last Thursday, August 20 to discuss my lease ending and that I was pressed for time because I hadn't reached out earlier and had already wasted my 1 day off at a dealership walking away upset and without another car. Last night (Thursday the 27th) I drove out of a dealership with my brand new 2020 Mazda CX-9 at a great price with no haggling or hard times. I am so grateful for Tom and how seamless and stress free he made this process for me. read more

This is the first car I've purchased with Tom's help and I am never doing it without him again. We just bought a GMC Yukon Denali through Tom and it was painless. He arranged a test drive. We got a better price on the vehicle than expected and he was able to get a value we thought unheard of for our trade-in. He managed the whole dealership experience, gave us advice on our purchase options and negotiated it all for us. On pick-up day, I was there for a total of maybe 30 minutes because everything was completed and waiting. If you're like me and love cars but hate car dealerships, you should use Tom. read more

This is the 3rd car we've bought or leased with Tom's help. Each has been such a good experience that we've sent family (my mother bought her car with his help) and friends (multiple) to him over the years. Tom helped us create our shortlist, gave us a strategy for what to look for, and set up a series of test drives. This last part was integral, because arranging test drives while dealerships were closed due to Coronavirus was no small task. Once we knew what we were looking for, Tom handled all the negotiations on our behalf and landed us a lease deal significantly cheaper than we had hoped for. Thank you again Tom - you'll be hearing from us again in another 36 months! read more

After my divorce...the only thing I truly feared was someday having to buy a new car! My father and ex husband made "sport" of it and were masterful and the thought of going into a dealership as a woman. Looking to buy a high-end luxury car made me feel like a sheep going to slaughter. So I put it off....then I found Tom.! Tom discusses the ins and outs of your needs and ideal models, makes suggestions or sends links to reviews to verse yourself on options . He knows alllllll the dealers in like 5 states , locates the dreamy car in the rare color , at. A great price , with free delivery and even helped out when the dealership was dragging their legs w post sale paperwork (mostly due to covid logistics ) . Now I want to buy lots of cars! Cause Tom makes it fun and exciting ...all "upside" . I am much obliged -Linda read more

Car Concierge Plus - We call her "the breeze" ....most beautiful car...ever. Maserati Quattroporte ! Thanks Tom! - Car Brokers Near Me

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Using Tom was the best decision I could have made when looking for a new car. Although I am in a different state, within 4 days he was able to negotiate very favorable lease terms (saving me thousands over the term of the lease) on a car I loved over the phone with a dealer that just would not budge for me. This service is worth every penny and I highly recommend Tom! read more

We just bought a preowned car from Car Concierge Plus and let me tell you: Tom Paolella is FREAKING AMAZING. I hate buying cars, and I'm really busy and didn't have the time to do boatloads of research and deal with the stress of negotiating with dealerships. With Tom, I didn't have to! He stayed on our search and kept digging until he found EXACTLY what we wanted, at a great price, then he held my hand every step of the way through the sale -- and was available, on-call during our visit to the dealership to answer any question or resolve any problem. I looked forward to speaking to Tom every time we were on the phone. He is so incredibly friendly, patient, polite, experienced, and knowledgeable! He also is VERY good at buying cars, and you can tell this job is something he truly enjoys. -- Unsure which make/model best fits your needs? Tom has experience and ideas and knows exactly what to suggest. We told him generally what kind of car we were looking for, and he showed us a model we never would have considered but was perfect for us! -- Hate the idea of haggling with car dealers? Tom did all the negotiating and saved us much more money than his flat fee. Best of all, we didn't have to negotiate a thing. -- Unsure about "shady dealerships" and not sure who to trust? Tom's experience keeps you away from bad dealerships with poor track records. He works regularly with a range of dealerships and knows who to trust. -- Want an edge in negotiations? Tom's experience and operation gives him a lot more leverage than an average buyer and he got us a great deal on a great car. If you're reading this, consider yourself lucky to be able to call a guy like Tom who will represent you, save you a bunch of money, and make sure you end up in a car you love -- no hassle. Tom is the best! read more

After a few weeks of frustratingly car shopping on my own I was introduced to Tom from Car Concierge. Tom's service level was beyond professional as he advised me through a variety of options. He was quickly able to gauge my ideal vehicle preferences and provide a variety of options. I was being particularly selective on a modest budget, however we interacted frequently, and within 5 days I walked away beyond happy with my new car. Tom's expertise and prompt service was invaluable and I would highly recommend for any independent car shopper. read more

We had an excellent experience using Car Concierge Plus. The owner, Tom, was incredible throughout the process, from our first telephone call intaking our wish list and price range through the purchase itself. Although CCP was out of state, it felt like he was there guiding us through with ease. He is very responsive and although we only called a few times, he answered and gave us his honest and sincere opinions. My wife and I have never experienced such a smooth vehicle purchase experience. Everything had been set up when we arrived at the dealership and we literally were in the sales office 45 minutes to finalize the transaction. We highly recommend using CCP. He saved us time, stress and money!!! read more

The current car market is difficult for buyers and I had a specific budget and features in mind in what I was looking for, which I thought was going to be unrealistic. Tom helped me weigh my options and clearly think through benefits and tradeoffs with some of the models/trims I was considering. He even consulted with me on the nuances of financing vs leasing. Once I narrowed down the particular model, trim, color, etc. with Tom's great advice, Tom found an excellent deal that I was willing to travel a couple of hours for. Then, he took it to the next level and said to hold off because he was going to keep looking to see if he can get a dealer to match that's closer to my home and sure enough, he absolutely did. He did everything for me so that by the time I got to the dealership, there was nothing but papers for me to sign. With the amount of time, effort, and headaches that I avoided by working with Tom was well worth his extremely reasonable fee. Having the peace of mind of knowing I didn't get ripped off by a car dealer is money well spent. He was so accessible and responsive to all my questions and comments (and there were a ton). I'll be using Tom for any future needs and will be referring him to anyone I know in the market for a new car. read more

Car Concierge Plus was recommended to me, and I too will be recommending them. As a first-time car buyer, I've never had to deal with the stress that this process can cause, but I did witness some of the things that I was able to avoid. I was a high-maintenance client as this was the largest purchase I'd ever made, and I was very indecisive. Working with Tom was great, and as he said from the start, he made the process easy. At first, I was a bit skeptical, as all it seemed he did was schedule my test drives, which did not seem worth the money. However, it was nice to walk into the dealership knowing who I needed to speak with, and they knew what I was there for without hassling me. After the test drives and narrowing down my wants, Tom worked with me and my budget to determine the best vehicle option for me. Tom is extremely knowledgeable in every aspect. He addressed every concern I had and gave me detailed answers to all of my questions. Once we determined what vehicle I was looking for, that's when paying for Car Concierge Plus made sense. I cannot imagine having to speak with the dealerships regarding prices, which are never what they seem. The amount of hidden fees and dollars they tack on is outrageous, and that's before they try to upsell you on unnecessary warranties, services, etc. Tom searched, made calls, and once he found a great option for me, I drove off the lot 36 hours later. THE BEST PART is he saved me more money off of the car than the Car Concierge Plus fee was. He was there every step of the way, and I am so happy with my purchase. Save your time and stress, working with Car Concierge Plus is a no-brainer. read more

Car Concierge made our choice for a new car so easy during these uncertain times. We found the perfect fit for our family at a great price. Within a short time after comparing other vehicle offers, we selected a 2021 model, which was even delivered to our door for contactless service. My experience with Car Concierge was such a pleasure, and you can count on their trustworthy guidance to come through for you! read more

Tom - Thanks for helping out a friend with your superb skills! When my car broke down on a Friday night and i decided that I must buy a new used car that night, Tom made me himself available to help guide me and negotiate through the process. He gave me excellent advise and saved me money through his questions and negotiating skills. I'm lucky to have Tom as a friend to call in these types of situations, but if I ever have to do it again, I will call him when I start thinking that it might be time to purchase a new/used car. Thank You for your help! I LOVE my new car. XOXO - Rachel read more

Tom helped me find the great deal that I was looking for on a new Audi. His in-depth knowledge of the audit market, the dealers, the features, and of course the pricing was just what I was looking for. He did the search for the car, he negotiated the price, he worked with me during my visit to the dealer, he guided me on all of the "extras", and he got me a terrific price on my trade in. No one likes dealing with these big ticket purchases, but having Tom as my advocate made the whole experience quick and efficient. And, I came away saving much more money than I paid him. I highly recommend his service, and I will be returning to him on my next purchase. read more

I contacted Tom a few weeks ago when I decided it was time to start shopping for my new car. For the most part, I knew what I wanted but it was great to have someone to help me narrow down the exact model that would come with everything on my list. Tom got to work contacting dealerships within an hour's drive from where I live, but he's happy to look farther if you're willing to drive a bit to get what you want. After a little snafu with a local dealer, we ended up negotiating my trade-in and new car at Hyundai of Turnersville. I am thrilled with my purchase and with the quickness of the entire process, which went according to my schedule. For me, using this service was a no-brainer. I know very little about cars and how to negotiate for them. I did know that I would rather pay Tom a small fee in order to get the best possible deal. I would definitely recommend this service for anyone who either feels a bit uninformed about cars, and/or doesn't have the time or patience to go through the back and forth of a car purchase. read more

Another awesome experience with Tom Paolella of Car Concierge Plus! My wife and I recently just closed on our first home, and wanted the convenience of a second car given that we are commuting to/from work at different times of the day. I remembered how easy, painless, and worthwhile my first experience was with Tom, and it was a no-brainer enlisting his help for the second time. As before, Tom handled everything, from scheduling test drives, discussing how many lease miles I needed, choosing between cars, and most importantly, ALL of the negotiations. The number he quoted me was the number put in front of me by the finance manager - no games, no upsells, literally sign and drive when you work with Car Concierge Plus. I'll never buy or lease a car on my own again. We love our new Audi, and especially love the steal of a lease he was able to get for us, all for a modest flat fee! read more

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I can't thank Tom enough for his guidance and for his generosity with his time! He spent a solid half hour talking with me over the phone and via email BEFORE I ever officially engaged him. The entire process was a dream - I got the exact car I was looking for right in my price range. I highly recommend Tom and Car Concierge Plus! Thank you!!! read more

Tom has recently helped me find the Perfect car for my wife and I. We were referred to him by a dear friend who I've always trusted with for advice on big decisions such as these. Needless to say he came through with the referral to Car Concierge Plus. The experience couldn't have gone better. Initially I was impressed with Tom's professionalism and knowledge of the car industry. Regardless of what you think you know about auto sales, their are always hidden pitfalls which are hard to avoid. With Tom's assistance, we avoided all the nonsense, got a deal better than I imagined and features included in our vehicle we didn't even expect! He also helped move my trade-in seamlessly. I have already referred his services to friends and family which i would only do for something I know will help them. read more

Tom Paolella's Car Concierge was a huge help to us and worth every cent. He helped us source a great used car for our son at a terrific price and then helped my husband and I locate a new car, also at an excellent price. It wasn't easy to find exactly what we wanted, but Tom located the car quickly and efficiently and negotiated a great deal. We would not hesitate to use Tom again. Excellent service and an excellent value. read more

Tom was great in finding me a car He took a lot of stress out of buying a car . Really recommend him

A friend suggested that I use Tom to assist me in negotiating a deal for a preowned car. I had never considered using a service like this. Tom helped me with the whole process long distance via conference calls. He knows the car business inside out and knew exactly the right questions to ask the dealer regarding the new car, my trade-in and the financing. His expertise and advice ensured I felt confident that I made a fair deal. Employing his services was absolutely the right decision. I highly recommend him to anyone in the market for new wheels. He will save you money and aggravation, which is well worth his fee, which is more than fair. I wouldn't hesitate to call on him again! read more

I'm generally a Yelp leech, not a reviewer, but I had to leave this because I'm excited about recommending Car Concierge Plus. Tom didn't actually wind up buying my car for me ... what he did do was get back to me quickly after researching the deal I found myself (new Kia). Although his reply was that I found myself a great deal and should grab it, he was generous with his time in answering a few questions I had ... no charge, just as stated on his website for this outcome. Judging by our overall discussion, I have no doubt that he is a powerful advocate for his customers, and has a thorough understanding of and contacts within the dealership industry. I'll be going to him directly for my next new car purchase. read more