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Freehold, NJ

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Freehold Subaru

3.4 (89 reviews)
Closed • 9:00 am - 8:00 pm

Services - Freehold Subaru

Auto brake repair

Auto engine repair

Freehold Subaru Photos

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Can't say enough about my sales rep Aaron E and how pleasant my experience was at Freehold Dodge. Clarity in pricing, the history of the truck, and the overall buying process made it as quick and easy as possible. I will be going back for future vehicle purchases!

Additional trade-in quote from another dealer

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9 months ago

Went to get an oil change Friday morning was out in less than an hour no issues. Nice courteous staff.

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Page 1 of 3

Ask the Community - Freehold Subaru

Review Highlights - Freehold Subaru

“If I know I am going to be in the market for something I tell Gary and before long I am getting the call.”

Mentioned in 8 reviews

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Freehold Dodge & Ram - Auto dimming mirrors - a game changer. Freehold Subaru thoroughly knows the features and packages.

Freehold Dodge & Ram

(167 reviews)

I've been buying cars for 40 years. It's worse than going to the dentist, very long and painful…read more In all my years, I have NEVER had a good experience as I have had recently with Carlos at Freehold Subaru. The first time we went there, I told Carlos exactly what I wanted, with no bullshit. At this point in my life I don't need any bullshit. He got it and delivered. It took 1 hour and I ordered my car. I took delivery of my new car yesterday. It couldn't have gone any smoother. The whole process took 1 hour, that's it. I got the car I wanted, at a reasonable price, I got a big trade-in value on my other car, Carlos was very sweet, knowledgeable, professional...I can't thank him enough for his excellent service. I highly recommend you give Carlos at Freehold Subaru a shot, you won't be disappointed.

STOP CALLING ME RACHEL!…read more I made the mistake of looking up a vehicle price on Kelly Blue Book. I have been bombarded with phone calls, text messages, and email from Rachel at Freehold Subaru. I asked Rachel nicely to stop texting/calling/emailing. She sassed me the first time telling me that "she only called once!". Well now we are at least 5 phone calls in plus multiple texts which have been stopped and emails. I wrote to the GM to ask that they stop contacting me. I promised them that if they continued to contact me that I would flood the internet with bad reviews of Freehold Subaru. Rachel just phoned me again. STOP CONTACTING ME. I will never do business with you pushy, PIAs.

Audi Freehold

Audi Freehold

(66 reviews)

Had the best experience at Audi of Freehold. I called Friday night then went in Saturday. They…read morecut a super deal on brand new q3 Audi and really shaved costs and treated me like family picked up the car and they spent all of the time needed to go over the car with me. I feel like I have car dealer friends now who have my back and think it's most important to do whatever it takes to make us customers happy keep up the great work and I can't say enough good things about this dealership and the staff who clearly cares enough to welcome me from bmw

Dear Mr. Hausnann,…read more This letter is to memorialize and request your written confirmation regarding the ongoing repairs to the infotainment system, navigation system through Apple CarPlay, rear camera viewing on such infotainment system, and the crackling of the speaker system. This vehicle described above was leased and picked up from Ray Catena Audi of Freehold on or about June 12, 2026. From the moment it was picked up we had issues with the phone connecting to the car and once connected disconnecting from Apple CarPlay while driving. This created an unsafe driving situation as when we were relying on the navigation while driving on the highway or New York City, the phone would disconnect and we would have no idea where we were going. Additionally, the screen would suddenly go dark while we were driving and the only way to get the screen back was to reset the system while driving. This also created a dangerous driving condition. Once the system rebooted, the phones would have to be reinstalled on to the system and every time the system would reboot, or we would get in the vehicle it was like "Ground Hog Day" with the system resetting and everything having to be reprogrammed. This also created a dangerous driving condition. Furthermore, the infotainment screen would be prone to just go dark and if we were in reverse, we could not longer use the rear camera while going in reverse. Yet another dangerous driving condition. I called the dealer to complain on several occasions and spoke to Jack Scribellito who walked me through several steps to try and troubleshoot the system. When it could not be corrected an appointment was made for service of the vehicle. On Friday, August 14, 2026, a representative from Ray Catena drove to my house and dropped off a loaner car, a 2026 Audi Q3, for us use and took the above vehicle to Ray Catena service to have the system corrected. On or about August 18, 2026, I spoke to Billy Hausnann, our service representative, who told me that the issue was more complicated than expected and that it required the matter to be upgraded for Audi corporate in Germany as only they could fix the programming which needed to be repaired. I was told that this should be done within a day or two. On Friday, August 21, 2026, I again called Billy Hausnann (twice) and was told that they still had not heard from Audi in Germany and that it could take some time. I must add that in describing their attempts to get in touch with Audi in Germany, I was told that it is not easy as they are "far away". Now last I checked, getting in touch with Europe is not like getting in touch with a remote part of Antarctica. I was told to keep the loaner car through the weekend and that it should be fixed by Monday, August 24, 2026, or Tuesday, August 25, 2026. It is now Tuesday, August 25, 2026, and having not heard from Billy Hausnann, I decided to call him. I was told he was out to lunch, and he would call me later. By copy of this email, I would also request to be provided with the address of Audi Corporate so I can get my certified letter prepared and ready to send to them. To say this vehicle and the response of Ray Catena Audi of Freehold is a disappointment would be a total understatement. Prior to leasing this Audi I had five Infiniti vehicles and the only time they were brought in for service was when it was a regular maintenance service. We are now on day twelve (12) of this vehicle being in for service and there is still no answer on when or how the vehicle will be repaired. I intend to post this letter today and update every day on each website I can warning people about the Audi Q3 and the lack of responsiveness from this dealership. As I previously stated I have leased five Infiniti vehicles from a Ray Catena dealership and this level of service is an embarrassment to his name and legacy.

Freehold Hyundai - 2024 Genesis GV80

Freehold Hyundai

(178 reviews)

We had an amazing experience at Freehold Hyundai!! Since we were over an hour away, I was able to…read morenegotiate the car over the phone... was told this was an exception to their rule but they knew I had been in deep negotiations with our Dealerships, and wasn't going to drive over an hour to sit around a Dealership and go kick tires... Dealt with Cara who was very understanding and professional..her pricing for the Santa Fe hybrid was quite fair and much better than the other Dealerships... when questioned, she said her price would be honored, and it was... it is ashamed that other area Hyundai Dealerships don't use Freehold's methods of selling cars.. they can learn a lot, like not belittling the Customer, say 1 price then renegotiate to financing when you start to sign paperwork.. When we got to Freehold, they were waiting for us, had the Car pulled up to the front, went over the entire Deal and Car, allowed us to drive it to make sure the Car was what we were looking for... every aspect of our experience was excellent!! It was one of the best experiences I've had in buying Cars and I've bought many new Cars! Many thanks to Cara, and her Team! Special recognition to Amani who spent atleast 30 minutes going over all the Cars features and how to set things up!! A lot of Dealers just give you the keys and send you on your way!! However not the case with Freehold!! Thanks again Cara, for the great experience!!

Had an outstanding experience at Freehold Hyundai. Everyone made you feel comfortable from sales to…read morefinance to the insurance agent, Our saleswoman Kayla was an expert and answered every question! She went above and beyond to get us the color we wanted and I won't go anywhere else for a car in the future! If you need a car, go to Kayla!

Freehold Subaru - car_dealers - Updated November 2026

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