We had an amazing experience at Freehold Hyundai!! Since we were over an hour away, I was able to negotiate the car over the phone... was told this was an exception to their rule but they knew I had been in deep negotiations with our Dealerships, and wasn't going to drive over an hour to sit around a Dealership and go kick tires... Dealt with Cara who was very understanding and professional..her pricing for the Santa Fe hybrid was quite fair and much better than the other Dealerships... when questioned, she said her price would be honored, and it was... it is ashamed that other area Hyundai Dealerships don't use Freehold's methods of selling cars.. they can learn a lot, like not belittling the Customer, say 1 price then renegotiate to financing when you start to sign paperwork.. When we got to Freehold, they were waiting for us, had the Car pulled up to the front, went over the entire Deal and Car, allowed us to drive it to make sure the Car was what we were looking for... every aspect of our experience was excellent!! It was one of the best experiences I've had in buying Cars and I've bought many new Cars! Many thanks to Cara, and her Team! Special recognition to Amani who spent atleast 30 minutes going over all the Cars features and how to set things up!! A lot of Dealers just give you the keys and send you on your way!! However not the case with Freehold!! Thanks again Cara, for the great experience!! read more

Had an outstanding experience at Freehold Hyundai. Everyone made you feel comfortable from sales to finance to the insurance agent, Our saleswoman Kayla was an expert and answered every question! She went above and beyond to get us the color we wanted and I won't go anywhere else for a car in the future! If you need a car, go to Kayla! read more

This is the 3rd car I've bought at Freehold Hyundai. Kayla Mauro is very knowledgeable and experienced and helped me through the process all 3 times. read more

Horrible!!!!! Don't waste your time!!! They were very good for years & I had a service recently & didn't top any fluids on my new Hyundai, which could ruin a vehicle. I called to inform & ask for assistance & thr rep a woman hung up on me. read more

I went on Tuesday, 7/7 and met with Jace. I let him know that I was interested in a Sante Fe Hybrid, and that my spouse was at another dealer at the same time, as we were exploring our options on the best place to purchase the car. I also told him that our intention was to come back on Saturday, 7/11, to purchase the car from the place where we could secure the bet deal. First the good- Jace was wonderful. He was very knowledgeable on the car, and was able to answer any question that I had regarding the features of the car. Especially for someone so new, he knew his stuff. The bad- Eventually Brian, the sales manager, joined us. He immediately asked why I was there while my husband was at a different dealer. He then compared me coming there to a Bad Date, and referred to it as "icky". He went on to explain that he was interested in selling cars to people based on building a relationship, and not based on providing the best price. (Which, OK... but kinda counter intuitive on the relationship part after comparing me to an "Icky Bad Date") Even after this, I still stayed, as I then shared with Jace that I was actually interested in purchasing two cars on Saturday. The Sante Fe and an Ioniq 5. Only after Brian became aware of our intent to purchase two vehicles did he agree to discuss numbers with me, but would still not walk me through anything substantial. I left shortly after Brian said to me "When you come back on Saturday, I'll try not to insult your intelligence". I have purchased a car from Freehold Hyundai in the past (which they knew). I left that night feeling gross after being treated the way I was by Brian. I would buy a car any day of the week from Jace, but I will not be returning to Freehold Hyundai due to the way I was treated by Brian. read more

Leased a GV70! Love the car and the experience at the dealership was great. Matt was friendly and easy to work with. He wasn't pushy and I felt like he was honest. read more

Freehold Hyundai - Car - Car Dealers Near Me - Freehold, New Jersey

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Great sales person .Nikki really was professional and answered all of our questions. The only problem was with the money we had to pay at the end and the problem with the temporary tag. It showed we owed money when I set up on EZ-Pass read more

Worked with both Roody and Alex. The experience couldn't have been better. I've purchased two Hyundai's from other dealers in the past (that was a nightmare) This was a pleasure. We will definitely be back ! read more

My experience was second to none! This is by far the best dealership I've been to. The entire team is friendly and knowledgeable. Matt C was my sales guy and Ephraim was my finance manager. They are amazing. I met so many other people during my time there and I'm happy to say they made my dream come true with the lease of my new GV 80 read more

Matt Carlin was our salesman. he was very courteous, helpful and knowledgeable. we had a fine experience at the dealershi. read more

FOLLOW UP EDIT: When I got a tire patched Dec 1, the mechanics showed me that the tires were dangerously worn down; bad enough that I was advised to replace at least 2 within a month and the other 2 within a month after. I personally saw the wear and took pictures, so this was not a sales pitch by the mechanic. I bought Certified Pre-Owned: so it passed the over 100 item checklist to pass Hyundai standards. It had less than 25K miles and I've driven it only 3K miles in the year I've had it. They had to have been badly worn already because there's no way to go from 25K "normal wear" to dangerously worn 3K miles later. All 5 of the mechanics on staff agreed. These tires should not have passed CPO standards. I contacted the dealer. Cara replied and tried to GASLIGHT me. A: Not driving much could cause dry rot. (the problem is WEAR, not dry rot. And I drive every day.) B: Improper tire rotation could cause premature wear (Typical tire rotation is 5K-7K miles, when I get the oil changed. Hadn't come up time yet). C. "Being that the time has been over a year, there's not much we can do." (it's been over a year by ONE DAY. Bought Nov 2024, this happened Dec 1 2025). I responded with FACTS, and said, "not much" is not the same as nothing, so what CAN they do? She stopped answering. I'm beyond disappointed, not to mention offended. I'm almost more aggravated by her trying to gaslight me than the dealer not upholding the CERTIFIED PRE-OWNED standards. I'm downgrading my original 5 star rating to 2.5. ______________________________________________________________ The service and atmosphere at the dealership was stellar from the start. Though I was disconcerted by the AI text response to my website inquiry (without knowing it was AI), the real life salesperson was informative, respectful and accommodating for my disability. Once I got to the dealership, Nikki was a joy to work with. While we waited for my test drive, she used the time to inform me of everything available, how the sales transaction would proceed, and to consult her colleagues about any questions she couldn't answer. She was totally relaxed during the test drive. My interactions with other departments were just as great - smooth and informative. They showed me how easy and stress free buying a car could actually be, in contrast to some other dealerships I'd already walked out on. Also, it was clear that the staff worked well together. It was very busy, but they were able to support each other with information or hands on help; the "vibe" was friendly, respectful and relaxed, though fast paced. This is a team that makes sure you get the car you want, and that you feel good about every aspect of the purchase. read more

They still have the worst service department, my Hyundai, like all Hyundais had another issue The car is less than a year old and no way in hell I was gonna have Freehold service it again after my last experience .Since I bought it from them (watch those doc and paperwork fees ) they are sneaky, Always Get the out the door price, Anyway, I just wanted them to let me know if it was still covered under warranty so I could take it to another dealership. I had all my information before I called only to be told they can't give warranty information over the phone. So I Called Circle, Hyundai, and they told me it was covered. You've been warned again. BTW freehold - ,no need reply with "we are sorry to hear about your experience that you had with us. Please reach out to our customer service manager to discuss your situation further" read more

Nowadays finding a vehicle to lease or buy is almost impossible, considering the chip shortage that has resulted in low vehicle inventory. I would like to highlight salesperson Nikki and sales manager Brian. Both answered the millions of questions I had about car purchase vs. car leasing. They are very knowledgeable about financing, so I walked out of the dealership knowing that it would make financial sense for me to purchase my leased vehicle instead of leasing or buying a new one. Nikki and Brian are one of the most honest salespeople that I have ever dealt with. I highly recommend Freehold Hyundai. read more

Freehold Hyundai - Car Dealers Near Me - Freehold, New Jersey

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Fast, Honest transaction with Casey Fisher. Casey was very knowledgeable and delivered a great overall experience

liars!! all of their employees have continuously lied about 5 different issues i inquired about. as a savvy 65 year old, who has bought several new cars over the years, i've never been treated with such disrespect.. do not ever patronize freehold hyundai..!!!!! read more

Do NOT purchase a car from this place. They are all criminals. If they can't cheat you out of your money, they have no use for you. We bought a car from them and it has been hell. They lose paperwork, scream at you when you try to find answers, and refuse to help you unless it's convenient for them. They are disrespectful, greedy, slimy salespeople. read more

Not your normal car dealership. I've actually been yelled at by a salesman in the past when negotiating a price. That was when you could haggle. Not the case at Freehold Hyundai. Not to belabor the point but this place pushes all the right buttons. Highly recommended. Kayla was my sales person in my purchasing a 2022 Sante Fe hybrid. The car sells itself. I never felt any pressure to buy or have a deadline for acting on the offer. The price was upfront and all other details were clear, no hidden surprises. Kayla was polite, personable, and quick to provide answers to my questions. If she was unsure of something, she found out and got back to me in a timely manner. It was a pleasure working with her (in my experience it's not always the case) & will recommend her to family and associates. read more

Freehold Hyundai - Car Dealers Near Me - Freehold, New Jersey

Would give them zero stars! I will no longer go to them for any type of service even if that means I have to drive further to go to another dealership. My Hyundai has been consuming a lot of oil and when I called them and spoke to service to explain what was going on, the woman who answered, shame on me for not getting her name, understood exactly what I was talking about. She told me the process is the get an oil change by them as well as replace the pcv valves. I also asked if I had to pay for the work. I was told no, I didn't have to pay. So I schedule and drop off my car. On my way home, the service dept calls to tell me that I have to pay for the oil change and valves. I told her that I was told I was told I didn't have to. She tells me that she will have one of the service managers call me first thing in the morning. My appt was scheduled for 9. I hear nothing by 9:15. I call and was told my message would be given to the manager. Ok fine, 2 hours pass by and no one calls me. I call back because I need to know what is going on and I don't want them to perform work that I am going to have to pay for. Finally a manager calls me back, maybe Nick. He was a jerk and told me I have to pay that they were starting to work on my car, I argued and said I was told I didn't have to pay. Now I don't have a problem paying for a service, but I was told I didn't have to and no one would even tell me what the cost was. I was told about $50 something for an oil change. Hello, it would be nice to know what I'm going to be charged. Their service dept is completely unprofessional. read more

I have an adversarial relationship with car dealers....and that is why when after 22 years, 286k miles and time to replace our trusty ML320 my wife went to Freehold Hyundi and bought a car. Right about now I can practically hear all of you cringe, but she knew I would be a hindrance to the process soooooo I stayed home and kept my mouth shut. Freehold Hyundai and "Doc "did right by her and she is now the proud owner of a 22 Tucson. The process was relatively painless, and my wife was even served lunch. We paid what we anticipated after much research and felt that the support and warranties offered was well worth the 3 hours that it took to seal the deal and drive the vehicle home that day. Now my role kicks in..... 3 years free maintenance, 10 year/100k warranty and light bulbs I can't change myself? Stay tuned. read more

Went to Freehold Hyundai to purchase a new Santa Fe, and trade in my old Santa Fe (which I had also purchased from them back in 2019). The salesman was friendly and knowledgeable, took me on a test ride and showed me the car, no issues with him at all. When we started talking about money, we were a few thousand apart on the deal, which turned out to be a difference between what Carvana had offered me on my car and what Freehold was willing to offer. Apparently, the sales manager didn't believe that Carvana offered me as much as they did, so I showed the salesman the legitimate offer on my phone. He asked if he could show it to the sales manager, and took my phone to the office to do that (yes, shame on me for handing my phone to someone, but it seemed like the only way we would make a deal). About 20 minutes later, he came back and said the best they could come up with was about $2300 less than Carvana offered. I thanked him for his time and left. On my way home, I got a text from the salesman, saying they had looked at Carvana again and came up with a number that was $1000 less than I claimed I was offered, despite the fact that I had showed him their numbers on my phone. When I arrived home, I had an email from Carvana stating that my "new" car valuation had been run during the time I was at the dealership. The sales manager had *RE-RUN MY CAR EVALUATION ON MY PERSONAL CELL PHONE, USING MY CARVANA ACCOUNT*, and my trade value had dropped by $1000, effectively costing me that money on the sale (since I planned to sell it to Carvana at that point and just add the cash to my deal). This is by far, the most shady thing a car dealership has ever pulled on me, not to mention illegal representation using my personal information (using my Carvana account on my phone). I will be filing a complaint with the BBB and would advise anyone to never purchase a car from this dealership. read more

After going to Star Hyundai, Kopel Hyundai (where Stephanie discussed a deal and never got back to me when I called 2 or 3 times), then going to Hyundai in Bayridge where I got a deal that was so overpriced I walked out. I decided to a KIA dealership in Freehold and a HONDA dealership in Freehold I got such a snow job I walked out and refused to even talk to them. I then decided to take one more shot at getting the car I wanted the most The HYUNDAI Venue. From the moment my wife and I met Kayla we felt comfortable. I told her the deal I got at one of the other HYUNDAI dealers and she told me what she could do. NO BS no back and forth she laid it out on the line and showed me what she could do. She was to the point and I trusted her. She was the reason why I finally made the purchase after going to 3 other Hyundai dealers. read more

Recently leased the 2020 Elantra from this dealership and Kumar Halan made the entire process very straightforward. I had initially booked an appointment for a test drive and Kumar made sure our entire experience was smooth. We didn't want to take the car home on the day of the test drive and Kumar wasn't pushy. After the test drive, Kumar followed up diligently and when we eventually decided to go ahead with the lease, we were able to negotiate a great deal. On the day we decided to come in to the showroom to get the car, Kumar made sure that our experience is as seamless as possible by asking us to do some tasks ahead of visiting. We were able to come in and take the car with us within 2 hours! Kumar was extremely helpful in explaining the features of the car as well other things we should be mindful of. I would highly recommend asking for Kumar when you visit Freehold Hyundai. read more

Freehold Hyundai - The one with the new car - Car Dealers Near Me - Freehold, New Jersey

Pricing transparency does not exist. Everything changes as you go through the process. From the aggressive closers, to BS in finance and so on. I would never buy another car here again. Edit: We needed to go back to turn in the extra key to our trade in. At which point the original salesman Howard confronted me about my previous review. I posted the review because it was accurate to my experience. I felt 0 sense of trust while I was here and expressed that. Being told that I shouldn't have written the negative review because he was "unaware" we had a bad experience. We made it very clear when signing the paperwork we only continued the deal because we had already spent hours at the dealership and we're only happy with the final price we had to fight for. Reviews are meant to be honest, if a customer feels their experience warrants not coming back to a business they're entitled to share that with others. Being confronted for sharing my experience only proves my original feeling of distrust with this dealership. read more

Rating my purchase experience here with my Freehold Hyundai sales person Karen Lignelli. This is my second purchase with Karen in the past couple of years and for a car buying experience not bad at all. Karen is very experienced and knowledgeable with great follow up. She will see that all of your expectations are met for a fair price. So when you do stop at Freehold Hyundai be sure to ask for Karen. read more

I had my transmission replaced they had the car 5 weeks. Get it back car stalls tell me it's my injectors and spark plugs. 1760.00 shockingly not covered. I have had nothing but problems with this car and the Brahm auto group. Never again please people shop elsewhere. Oh and they charge me 190.00 to tell me to hook a plug to my car! Negative zero stars read more

I've purchased two vehicles from this dealership and was happy with them. I had a blinking engine light this past Friday and pulled into their service center. They would not look at the car because I did not have an appointment. I asked if I could leave the car and make an appointment but the service tech told me that I could not. I had to have the car towed to Toms River because they did not want to help in any way. No more business from me Fromm Freehold Hyundai. read more

Been servicing our Tucson here for years. The sales staff is great and the service dept is even better. They're fast and friendly. The waiting area is beautiful big TV's and wifi and good coffee too!! We are customers forever and send lots of people here and they're all happy too. read more

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This place had great customer service and made my experience seamless. They worked relentlessly on the price of the vehicle with me and even found the exact car (interior, exterior) that I wanted. It was a pleasure to work with them and I will definitely be back. If your looking for a 2020 sonata or a new car; now is the time to buy. Speak to Karen, she was amazing to work with!!! read more

Freehold Hyundai - 2020 Hyundai Sonata - Car Dealers Near Me - Freehold, New Jersey

This is our 5th lease from this dealership. Karen Lignelli and Cary are amazing to work with. Their personalized service makes getting a new car easy and hassle free. I wouldn't go any where else. read more

This place is still a joke. The run- around they put you through is incredible. Lost the sale again to route 1 Hyundai.

we wanted to buy a certified preowned hyundai and took a test drive of Tucson n Santa Fe models. Kayla was helpful in assisting us with features n differences btwn 2 models and choose the right one. Also they helped deliver the car home at our convenient timing. The experience at this dealership was good and car purchase process was smooth. read more

The entire team, Matt Carlin (sales), Nicole Helicher (phone), Kyle Dulock (sales manager), were all outstanding to deal with during the process of buying our Ioniq 5. They were all a pleasure to work with and made the purchase of our new car a very pleasant experience. Highly recommend this dealer! read more

The entire staff was beyond amazing!!! Couldn't have asked for a better experience! Brian Showers, my salesperson worked so incredibly hard to get me the vehicle I loved for a price that I could afford. He was kind, genuine and honest and was super patient. Amazing team Freehold Hyundai!!! Every single person I worked with made this a super pleasant experience! Thank you!!! read more

Freehold Hyundai - My first New Car!!! - Car Dealers Near Me - Freehold, New Jersey

Decided to purchase a car from Hyundai. The service department has no clue what they are doing. The communication is non existent. They are very un organized and claim to do multipoint inspections when doing oil changes and that is just untrue. Just steer clear of this service department as you will be overcharged and undelivered. Save your money and go to a real shop. read more

I recently leased a Kona from Karen Lignelli and my experience was fantastic. Less than a 24 hour turn around to the perfect car, the process was easy as can be. I really appreciated that Karen went above and beyond to make me feel comfortable in the current COVID climate and made accommodations so that my family and I would be comfortable. In addition to being pleasant and easy to work with, she's extremely knowledgable on the brand and vehicles down to the details. I also want to give a huge shoutout to Cary the Manager there who was able to help assist with the deal process as well as just making the overall experience great! I would highly recommend this dealership to anyone looking for a Hyundai. Thanks so much again to both Karen and Cary! read more

Freehold Hyundai - Car Dealers Near Me - Freehold, New Jersey

Just picked up my Hyundai IONIQ last weekend, and I absolutely love it! Everyone at the dealership was super kind and helpful with every question I had. Huge shoutout to Karen, who helped me through each step of the process and went over everything in full. Thanks for a flawless 1st car buying experience! read more

As far as dealers go this one is quite awesome. Beautiful showroom. Friendly and helpful staff. No pressure as soon as you walk in. Ironically I should've went here to buy my car years ago, live and learn. Many sales people willing to explain everything, not pushy. I needed a new key for my car bc I lost the first one..yeah it fell off my key chain in middle of snowstorm. Lucky me. I was shown to the parts department by a friendly young woman. I spoke to parts person and he was very helpful and friendly. Told me price and how long it would take. Unfortunately my key was a laser cut so had to be ordered...lol. he had said a couple of days. Well I got a phone in 24 hrs saying it was ready awesome, but wasnt able to pick it up for a few days. When i arrived it was ready, no waiting or any issues. Price was less than he quoted bonus for me. Was in and out in less than 15 min. Woohoo. I will definitely come back here when I'm ready to buy a new car. This location seems such a breath of fresh air compared to where I bought my car. Wish I had known about this location years ago. Instead of dealing with pushy,sneaky, lying low down people at "other locations" now I know. So next time I'm ready for another car this is definitely first on my list. This location is definitely worth a check in if you're looking for a new and affordable car with compassionate and helpful assistance in sales. read more

Recently went car shopping and was very happy to have worked with Mike Krajewski at Freehold Hyundai. I visited several dealerships and decided to purchase a new Elantra in part because of the service, patience and knowledge of Mike. Highly recommend. read more

Brian defies every negative stereotype you've heard about a car salesman! My husband and I shopped around at local Hyundai dealers (Trenton, South Brunswick, Flemington, etc.) to try and find the best deal for a 2019 Hyundai Sonata Limited. We called Freehold Hyundai and were connected with Brian, who gave us a significantly better price quote for the car than anything we had heard. We were sure his deal was too good to be true, but figured it was worth heading out there to be sure. Brian was not only a man of his word, but he was an absolute pleasure to deal with. In fact, his whole team was incredibly friendly and respectful (shout out to T for showing us how to use every single gadget in our new vehicle!). When we arrived to pick up the car, they had everything ready: the paperwork was ready to be signed (and there were no hidden fees!), a beautiful bow sat atop our car in the lot, and someone was ready to take a picture of us all in front of the car! ALSO, this dealership has a better referral program than any other Hyundai dealership in the area ($200), so be sure to mention whoever referred you there so they get some money. All in all, we had a WONDERFUL experience here. As first-time car owners, we never could've imagined this process being as smooth and enjoyable as it was. We look forward to leasing/buying future cars here! read more

Yikes! People always say that car dealerships are sleazy, but Hyundai on Rt 9 brings a whole new meaning to the word. I had just come from Toyota/Honda up the way. Both of those companies lease so many cars and are so confident in their product that they don't need to play mind games. If you want lease pricing they are extremely forthright and will tell you what a down payment and monthly payment typically looks like (depending on your make and model of choice, of course). If you are expecting similar service at Hyundai, turn around and spend your money elsewhere. I had an exact make and model in mind, and they refused to tell me the pricing. At one point, they even asked me what I thought that I should be paying. I mean realllyyyyyyy people. C'mon. The sales rep kept going into the back, probably to ask her superiors what type of price they could make up for me. They weren't even able to give me a ballpark number. For all I knew, the lease price could have ranged anywhere from 20$-2,000$ every month. Well, for a Hyundai most definitely not two grand. But, you get the point, I had no literal clue. From someone who has spent a few years in sales, the folks at Hyundai need to understand the golden rule. No one will buy from you unless they trust you. There is zero trust here, which is a shame- the 2016 model of the Elantra is trendy! It's just inconceivable to consider spending a dime here. read more