took my wife's 2018 Honda Civic in for service on AC and fuel pump. The AC was under warranty and…read morethe fuel pump was a recall. The experience was better than I expected. The mechanic was Chris and he was helpful, professional and pleasant. I recommend this dealer highly

The salesman that was helping my friend needs to have a little more training. He did not know…read moreanything about cars and as soon as my friend came in he said lets run your credit and we pick the car for you. I have never been to a dealership where they run your credit score first before you browse their car inventory. Why would they pick the car for my friend? Are they buying the car or is my friend buying the car? The salesman kept going to the back and said he needs to speak with the manager and was wasting our time. If he did not know anything then the manager should have come and spoken with us. They picked out a Honda Civic for my friend which had 11 major recalls, they patched up the holes in the tires, and they did not even know that it was in a car accident on the driver side. Overall: This dealership is one of the worse in the city. The customer service is horrible, and they are not knowledgeable of the cars. I suggest this dealership to provide training to all staff members and even the manager because this kind of customer service is not good for business.

When I realized I had far too much gas to ship my car, I contacted the shipper and they recommended…read moreI come here. I called and the gentleman was very nice and his calm demeanor put me at ease. I was about 5 minutes away and they got me in quickly. The customer waiting area is spacious and very clean. There are magazines to read and they had on Drew Barrymore's Talk show. The price was very reasonable. I will make sure other service members know that this ecological option exists here, versus trying to drive around and add additional mileage just to burn off fuel.

Made an appointment for my Mazda for oil change and rotate tires and inspect. It was done well, at…read morethe appointed time, for a reasonable price . It is obviously a busy shop with a good reputation. The service advisor said they stick to Japanese brands - they would change oil on my Lincoln, if I want, but wouldn't do any repairs on it.

When i asked some questions about a vehicle advertised online about meeting New York inspection,…read morethey told me they know nothing about NY inspection. I thought this was a bogus answer as NY is literally next to NJ and I am sure they have sold many cars to NY residents. They also said the car I was inquiring about was being sold "as is" which was not part of their advertisement. I really wanted that car but now I will just keep looking, but elsewhere where I can get direct answers.

Great experience purchasing a Mustang Convertible! Steve, Jerry and Mike were very easy to work…read morewith throughout the process. Honest, straight forward type of people. I enjoyed getting to know them and understand their long-standing family tradition in the Auto industry. I highly recommend Salit Auto in Edison, NJ. Thank you, guys!

I had an extremely frustrating experience with **Edison Infiniti** after purchasing a used car with…read morecash. While the buying process seemed smooth at first, everything went downhill afterward. I paid in full and was told the title would be processed and sent promptly. Instead, I waited **six months** without receiving the title. During that time, I had to repeatedly call and follow up, only to get vague answers and little to no accountability. It felt like once the sale was completed and they had my money, customer service no longer mattered. Buying a car outright should be the simplest type of transaction, yet this turned into a prolonged and stressful ordeal. Not having the title for that long created unnecessary complications and anxiety. I would strongly caution anyone considering purchasing a used vehicle here -- especially a cash purchase -- to make sure you get clear, documented timelines and follow up aggressively. This experience was disappointing and unacceptable.

Steve was our sales rep who was nice, realistic and down to earth. He was not the type of sales rep…read moreto harass you to buy the car if you know what I mean. My husband and I went back and forth on a used truck at Edison infinity for about a week... finally after looking into different dealers for similar trucks, we decided to return here. Put partial deposit down over the phone and took truck home upon return to dealer very soon after. Jean, manager, however mentioned that they'd match our banks rate if we went through their bank, however upon signing the papers, "that's impossible". So unfortunately we had to settle for their rate for signing and now attempt to get our banks rate.

We checked a couple of dealerships before visiting Reydel VW. From the moment we arrived, we…read morereceived a warm welcome, and Marcus Jerman provided exceptional service from start to finish. He was incredibly knowledgeable; he answered all of my questions, and gladly found the answers to anything he didn't know right away. Most importantly, he went above and beyond by being attentive and caring toward my disabled mum, and my sister. We are so happy with our new vehicle! Kudos to you, Marcus!!! I will definitely recommend you to my family and friends

Reydel Volkswagen is the most honest and easiest Dealership to experience. I highly recommend Rydel…read moreV.W. for all of your needs and wants from buying experience to outstanding service department. The service manager Ken runs a tight ship and keeps the service department in tip top shape. Nick my service adviser is the most polite and very knowledgeable person about Volkswagen vehicles. Overall Rydel V.W. is an all around excellent car dealership and is very clean I mean spotless.... So go to Rydel Volkswagen for an excellent shopping or service experience. Bob Dunphy

Get: Your future Lexus here!…read more I bought my Lexus NX @ Lexus of Edison and I've never gotten better service from another Dealer/ Manufacturer. I was dreading going car shopping when my Equinox was totaled but I can't recommend this dealer enough. Zahid was super knowledgeable about all things Lexus and I felt I was in good hands from start to finish. I do think when my current lease is up that I'll probably return because of his great service. Also, the finance manager, Henry was also amazing and I didnt feel he was trying to upsell me but that he valued me as a customer. He talked about how important customer retention is. I feel like I will be returning, and I'll be recommending this dealer to friends and family.

Worst dealership around! Serviced my vehicle and damaged it by not securing the drain bolt, totally…read moreunacceptable and when they didn't want you take responsibility I called corporate and now they are "refusing future servicing" lol terrible company RINO AND VICTOR WERE ABSOLUTELY ZERO HELP

Everyone at Bell Audi was super friendly and accommodating. Special thanks to Jason Skolnick, who…read morewas 100% professional and provided excellent customer service even after my purchase. I had an issue with the Audi app, and although he said it might take a few days to fix, he had it resolved by the end of the same day! The team here wasn't aggressive like some other dealerships. I highly recommend Bell Audi for a seamless and professional car-buying experience!

They aim bury the bad reviews with their own 5 star reviews on google so posting here too…read more I booked my first service appointment after buying my Audi last year. I booked online based on availabilities on the site and was sent confirmation when I booked and the day before the appointment via text and email. When I arrived for my appointment, the location was closed. I was not alerted to this closure and in fact, received a note reconfirming as mentioned above. I emailed my service provider listed (Carlos) directly to flag that I went to the appointment but the place was closed. After not hearing back when they opened that day, I followed up with an email to Ryan and Daniel listed online as manager and points of contacts for bell Audi but have not yet heard back from anyone. I know they were open all day today as I noted from the sign on door. I also texted the appointment number. I traveled to the Audi dealership and made an effort to keep my appointment and no one from the bell Audi team had the courtesy to tell me the location was closed and the availability and confirmation were actually not accurate. And still nobody has had the courtesy of getting back to me to acknowledge the issue/error. I aimed to use this location as my primary dealership but this experience was incredibly disappointing and unprofessional. Days later and after posting the review, still no response or acknowledgment. I would have been happy to reschedule if I was contacted to do so. Horrible customer service.b

5th car form ray catena Mercedes Benz of Edison always as expected Hussien was so helpful thanks so…read moremuch for everything

This dealership has always been friendly, supportive, and accommodating to us. The process is…read moreconvenient. Ricky Lean was very helpful.