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Circle Infiniti

3.6 (34 reviews)
Closed 9:00 am - 6:00 pm

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Waiting room when not opting a loaner
Ric T.

I have owned 4 Infiniti cars in the past 9 years. Needless to say I have enjoyed them and I like this dealership. I love their professionalism especially in the service department where I recently took my car. They really put the customer first. Their waiting room has been totally refurbished and has many amenities such as fresh baked goods, up-to-date reading material, computers and drinks that you would expect from a dealership. In this particular visit I did not go into the sales area but I do know from previous times that the sales people and management are excellent.

Ask for ANDY! Easy-peazy

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2 months ago

The service staff tries to be very accommodating. The prices at this dealership is competitive with private shops.

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2 months ago

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2 months ago

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3 months ago

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9 years ago

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5 years ago

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5 years ago

Great experience buying my used car. The salesman was not pushy, car was exactly as advertised and the buying experience was extremely easy.

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6 years ago

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5 years ago

Great and impeccable service from sales to service. See Tom C. for a new or used car.

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17 years ago

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13 years ago

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9 years ago

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8 years ago

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7 years ago

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15 years ago

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10 years ago

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13 years ago

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11 years ago

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8 years ago

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7 years ago

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5 years ago

Wonderful service!! JP is a professional and his customer service is second to none. The operation at Circle Infiniti is the best.

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9 years ago

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6 years ago

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11 years ago

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11 years ago

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15 years ago

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10 years ago

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15 years ago

Great dealership! Especially Jason! Love my Infiniti & their service!

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15 years ago

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12 years ago

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8 years ago

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16 years ago

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10 years ago

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Review Highlights - Circle Infiniti

I was very impressed with the maintenance staff too, esp John who helped fix a warranty issue and gave us a loaner car so we could get around.

Mentioned in 5 reviews

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Circle BMW - Waiting area snacks

Circle BMW

(101 reviews)

I recently visited Circle BMW in Eatontown for service on my M440 and must acknowledge Bryan Raiken…read morefor going above and beyond to provide all-around exceptional service. Bryan not only exceeded my expectations by addressing and resolving all of my service needs without surprises, but he also took the time to investigate the root cause of service contract errors unbeknownst to me (the vehicle was purchased from a North Jersey BMW dealer), demonstrating a genuine commitment to customer satisfaction. From the moment I arrived, Bryan greeted me with a warm smile and a willingness to assist with all concerns. He listened attentively and meticulously explained the maintenance process in complete detail, alleviating any reservations I had. His professionalism and expertise were evident throughout the entire interaction through to the time all service was complete. What truly set Bryan apart was his proactive approach to customer service. Not only did he address the necessary maintenance promptly and efficiently, but he also took the initiative to look into concerns outside the standard scope of routine maintenance. Moreover, Bryan displayed remarkable patience and courtesy when addressing my questions, providing clear explanations without any hint of condescension. His willingness to go the extra mile to ensure I felt informed and confident about the service performed on my vehicle did not go unnoticed. During my visit, Bryan's dedication to customer satisfaction extended beyond typical service expectations. Despite it being near closing time and my car service complete, Bryan took the time to provide invaluable advice on an issue unrelated to the service, further exemplifying his commitment to ensuring my overall satisfaction. Bryan not only provided me with an informative response which put me at ease, he went even further to call Lupe for greater insight after understanding the level of stress the matter had been causing me. Lupe was incredibly professional and genuinely wanted to help. As Lupe and I walked out to my car, Pete came over to provide his insight and added support. Not only did Lupe offer invaluable insight, he went even further to mitigate the issue which had been causing me immense stress. I was amazed and beyond grateful for the extra efforts he went through at the end of the day when he didn't have to. Simply thanking Lupe, Pete, and the Service Center Technicians, doesn't express the gratitude I have for the extra time and overall dedication to excellence they provide to customers like myself. During a previous service visit in the fall, I had the privilege to get to know Pete. His uplifting and warm personality truly adds to the customer-focused environment at Circle BMW. Pete also introduced me to Rob, the Service Manager, who was the sole reason I returned to this BMW dealer for my latest service needs. Hearing how he manages and approaches customer service was a breath of fresh air. Customer service like I've experienced at Circle BMW doesn't exist in any industry nowadays. This team sets the bar high for the level of service that should be provided to all customers, it's truly unmatched. Additionally, I had the pleasure of interacting with Phil, who exemplified professionalism from the moment I arrived. His attention to detail and seamless coordination ensured that I was in the best hands, ultimately leading me to Bryan for an exceptional service experience. Overall, I left Circle BMW extremely satisfied and beyond grateful thanks to Bryan Raiken's exemplary customer service, as well as for the outstanding support provided by Lupe, Pete, and Phil. They are a true testament to the dealership's commitment to excellence, and I cannot recommend them enough to anyone seeking top-notch service. I look forward to my next service visit, knowing that I am in the best possible hands. Thank you, Bryan, Lupe, Pete, Phil, and Rob, for exceeding my expectations and making my experience at Circle BMW truly exceptional time after time.

Service department no longer returns calls or seem to care about customers with older models. Left…read more3 messages for my service rep and the mgr and no return call. When I finally did get someone they could not provide a loaner because of my time frame. Guess it's time to find a new dealer

Porsche Monmouth - Free charcuterie making/wine tasting event

Porsche Monmouth

(25 reviews)

CAUTION - Mechanics destroyed my brand new Porsche. Either that, or their engines last four years…read more Bought here, brand new, in 2021 Last month I took it in to Porsche Monmouth for an oil change. Next day I had engine troubles. Porsche told me to tow it in. Sounded serious. They inspected, called to say "I am going to transfer you to sales to purchase a new one" Then explained either that or I can pay 40k for a new engine (6 figures for a car 4 years ago and it needs a new engine) Left me with no loaner and no car for two weeks. After complaints and letting them know that every mechanic I spoke with told me the mechanics here destroyed your car, and multiple calls to Porsche NA (who informed me they will do nothing to fix the problem) I got a loaner, then "we can take 5k off the price" HAHAHAHAHAH. Weeks later I finally had it and gave a more aggressive call and then they come back with $15k off a $40k engine replacement. They then suggest to try insurance. So my insurance totals my car, says the repair cost is more than the cars value, and now 4 years, tens of thousands in yearly maintenance and 100k later I have no car. Cherry on top - they are charging me a fee for looking at the engine they destroyed and charging me for towing my car in (after telling me the tow would be free) Really? Kick you while you're down after totaling and junking your car. zero accountability.

Excellent dealership! Trust me as I have dealt with many! The GM Pat is a gem along with my…read moresalesperson Nick! the finance manager Gina made everything so simple! I highly recommend this incredible team for your next car purchase! I'm sure the service department is even better! I have 6 Porsche dealerships close to me and I went 90 mins out of my way to buy from this one! Thanks guys!!

DCH Kay Honda - The All New DCH Kay Honda

DCH Kay Honda

(198 reviews)

Had a great experience getting an oil change here today. I snagged an early appointment at 7:30am…read moreto avoid a long wait time and ended up finishing up around 9am. I worked with Mickey and he was friendly, efficient and worked with me to talk through recommendations that needed to be done on my car. He was awesome!

Absolutely terrible service department receptionist. I purchased a car from DCH Kay Honda through…read moreDriveway (parent company) and picked it up from them. I noticed the key to the wheel locks was missing and tried calling their service department to simply check if they might have had it on hand/around the shop (they apparently serviced the car and did a tire rotation, so they must have used it). All I asked was if they could check around to see if it was on hand. She nastily refused to entertain the question and told me to call Driveway instead. According to the receptionist, this is a rule from her manager. She was nasty in delivery, shared no real logic behind that rule, and didn't offer any solutions other than to effectively say "not our problem" when all I asked for was to see if they had a key that should have been with the car I bought off their lot in the first place. Whether Driveway (again, a parent entity) was involved, they were paid for the inventory and received my trade in. The fact that there was such bad service is a joke considering I was just asking for them to look. The receptionist clearly demonstrated little to no commercial awareness, because what should have been a simple transaction that would have been at no expense to either party has now turned into an unnecessarily negative experience because of her laziness and a terrible attitude that didn't need to be put on a customer who would have otherwise left a positive review.

Circle Infiniti - car_dealers - Updated May 2026

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