The staff is top notch and very accommodating! They ordered me a brand new 2023 Yukon Denali to my…read morespecifications. Unlike other dealerships who wanted to charge 10, 20 or 30 over sticker I paid not a penny more than MSRP. My trade-in value was very fair and in fact more than I was expecting. The customer service I received was fantastic including calls and texts prior to my arrival. The car was fully ready for me when I arrived to seal the deal. I have never been treated so well by a dealership and will definitely be back in 3 years when it's time to do it again. Thank you so much!

My car was towed there more than 3 weeks ago for damage to the bumper and muffler from an accident…read morethat wasn't my fault. The parts were ordered and on site 2 weeks ago and i was promised as soon as the parts arrived I'd have my car in a few days. Now 2+ weeks later I went from being one of the next cars they were going to work on to "I don't know when your car will be fixed." Was originally told I'd have my car back by 7/17 and now am being told some time in August...absolutely ridiculous and unprofessional and untruthful. DO NOT TAKE YOUR CAR HERE unless you have the money to rent a car for weeks on end....

WARNING: HERTRICH NISSAN OF DOVER…read more Hertrich Nissan of Dover replaced the engine in my 2019 Nissan Titan in Dec 2024. Now the valve cover and timing cover gaskets are leaking due to their work, and they refuse to fix it. I spoke with Micheal, the General Manager, who was rude and dismissive. I also wrote directly to owner Fred Hertrich, but he has never contacted me and keeps passing me back to the same manager. Posting this to warn others: this dealership does not stand behind their work. Think twice before going here.

They need to do what they say, I called my salesman 10 minutes after I pick the car up to tell him…read morethat there was something wrong with the vehicle then I got scheduled to go to the service department to see what it was naturally didn't hear nothing or didn't feel anything. Well, it was a Chevy Tahoe, which or notorious for motor mounts going bad but they had no idea bottom line is they would not fix a somewhat danger situation to drive a vehicle in that condition. I do not recommend Hertrich Nissan for your car sales needs. Not trustworthy in my book!!! And that service department.... pitiful.

Jabi was amazing. With the whole process from me and my husband changing our minds and bringing…read moreother cars from other lots. To finally decide on one with options. This is an amazing place to purchase a car. The owner and staff are willing to go out of their way to help. Will go back again. Thanks so much guys.

Great company. Employees worked around the clock to make sure my truck was ready for the fall and…read morewinter roads.

Not a good experience and bad communication. Trusted the shop because I knew one of the managers…read more After my car got broken into in April I brought it to Preston auto body of Dover and it sat for about 3 months with no updates (not one call the entire time) left exposed to weather without any crash wrap on my drivers side window, and was poorly cared for. When I finally got it back, the work was rushed and sloppy--vinyl color mismatch, vinyl bubbles all over the roof, scratches from removing my rear louvers, dents on passenger rear panel, loose seat cover, and a slice through my windshield molding. Promises to fix issues are potentially taking longer than a month, or pushed off entirely because now calls are never being returned by the shop manager after I brought all these issues to light. Very unprofessional in my opinion.

The repair on my Wrangler 4xe was quick, hardly any waiting time, and it's running perfectly now…read more The staff was friendly and explained the problem clearly.

I love the people at Camden Wyoming Auto sales and repair. The mechanic is a master mechanic. When…read moreI take my Mercedes in to be serviced or repaired , I do so with confidence because not only does he do the job, he does it well. If the repair is something that is too big for a one man operation,, they will let you know. They are honest, kind people, who will work with you. Not every mechanic can work efficiently on a Mercedes, and I will never take my baby to a mechanic who is not a Mercedes Benz mechanic! Besides, I enjoy my chats with Wendy, a kind caring woman who has been part of the Mercedes Benz team at Camden Wyoming Auto repair and sales since day one! If you love your Mercedes like I do take good care of her and take her to Camden Wyoming Auto for regular checkups and she'll take good care of you!

I would give no stars. Don't take your cars here the owners are racist and inappropriately profiled…read morea man wanting to just get his car taken care of no matter the price. Then they had the audacity to say "sorry we aren't racists, just rude." Like that makes it OKAY?!?!?!?? That response right there sums up the people you will deal with.

I've purchased a vehicle along with the warranty and gap insurance. And hadn't had buyers, remorse,…read moreand I'm still waiting to have my money credit to my bank. Loan in the amount of over $3,400. OBVIOUS THERE AIN'T NO HURRY AND I NEED REFUNDED.SO I COULD PURCHASE ELSEWHERE HAD A BETTER PRICE

Unfortunately this dealer used to be better than the dealer I used to take it to in Milford, DE,…read moreuntil today. I brought my fleet vehicle for regular oil change and to check for a possible oil leak. Recently this location got rid of all their services writers and hired new. They are not any better. The company I work for uses fleet service insurance company who takes care of any repair bills incurred on these company vehicles. The girl that checked me in was very snooty about how they would receive payment. I informed her that they would need to call the service company and get approval and payment. She kept asking me how I was going to pay and that they could not release the truck until they got payment. I am not sure why what I told her was so difficult to understand. Finally one of the service mangers had to step in to explain it to her. Then when she reviewed what the truck was in for I added to check on a possible oil leak. She said rudely that the reason for the oil loss was due to me driving way past the service date. She was very rude about the way she said it and pretty much embarrassed me in front of another customer. She didn't have to be so rude about it. Just say okay we'll check on it and keep it moving. Every time I deal with this location it's always something. Never have had a problem free friendly experience and I've been coming here for over 5 years. Well, no more. I will take it somewhere else or take it to Jiffy Lube.

My father an I came in looking for a new car and Jacob, our sales guy, took great care of us…read morethroughout our entire experience. We ended up going with a 26 MDX and pleasantly enjoyed our experience. Jacob was friendly, informative, and gave us the time we needed to have a comfortable purchase experience. I would come back, and Jacob would be the guy I would go to first. Thank you!

I bought my 2010 Acura TL in June 2011 at a dealership in MD but I have only taken it to Price…read moreAcura for service since. I have never had any issues with my car besides the normal upkeep. I just recently moved to Cali and I'm not going to lie, since I love my car so much one of the first things I thought about was how much I was going to miss Price Acura! I think their prices are fairly good, service is good. I just don't like the fact that most services you have to drop your car off in the AM and pick it up in the afternoon. But depending on how much you're getting done they do give you a loaner. Also, I bought tires from them(Price Honda) and I guess the guy gave me performance or sports tires(whatever they're called), even though I told him I wanted something fancier but reliable and they wore down in less than a year so since this shouldn't have happened Price Acura gave me better, more reliable tires at a discounted prices and when they made this offer I had already put my stock tires back on and didn't plan to switch them out until summer and they still honored their offer months later.

I come here for maintenance of my vehicle because it's easy. They charged me $90 for a cabin air…read morefilter on a Mazda CX-5. Is it made of gold? I want whatever they are smoking back there because holy moly that is insane. Those vehicle techs better be paid WELL.

I inquired about a vehicle on their site 3 times - no one called me so I decided I call them. Once…read moreI called and made an appointment to look at a vehicle, they were pretty friendly. I made the appointment for the day after. Being an hour 1/2 away I also called the day off to confirm. They said all is well and we're good to go. They even texted me and said looking forward to seeing you an hour before my appointment! I got there the scheduled appointment time and they had informed me the vehicle was sold. And it's been sold for some time. So not only did they lie on the phone when I made the appointment, they lied the day of the appointment. I understand miscommunications and clerical errors happen, but this was really absurd and wasted over 3 hours of my time. I also believe it was a bit intentional as as soon as I got there they were VERY eager to try and get me into another car yet didn't have any of the particular one I was looking for. What a disorganized mess. Get it together.