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    Mac's Auto Services

    4.5 (8 reviews)
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    Services - Mac's Auto Services

    Auto brake repair

    Auto engine repair

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    Mr. Tire Auto Service Centers

    Mr. Tire Auto Service Centers

    2.6
    (17 reviews)

    I took my vehicle to Mr. TIRE to replace spark plugs and the ignition coil because my engine light…read morecame on and the diagnostic said one of the pistons was misfiring. When they removed the spark plug, they found oil in the well. So they determined that the leak was caused by a bad gasket. They replaced the gasket, spark plugs, and did an oil change. That cost me $2300. They next day, I noticed a bigger oil leak and the smell of burning oil. I took my car back in and after investing, Mr. Tire determined that the turbo line was leaking. They said they did not have the ability to order the part or complete the work and recommended I take my vehicle to the dealership. So, now my vehile is leaking and burning oil worse than before I brought it in originally. (The excessive oil leak and smell of burning oil was not happening before the original visit). Now, I can not drive my vehicle due to the danger of the oil line feed spraying oil and causing an engine fire. After spending $2300, my car is worse off than when I had it serviced.

    I got new tires for my mustang today 10/25. Not only was the price WAY more expensive than quoted…read more $977 and got charged $1,221.57 They left my rims and new tires covered in stuff. My rims are damaged and scratched. When I went back in the guy told me it was "curb rash" but I've NEVER hit a single curb in this car, and there's no way possible I could hit the inner lip of my rim on a curb. I even spoke with someone who is a mechanic/tire technician who said that it was from the tire machine. The thing that upsets me is I would be more than understanding if they came to be and would've been honest about the damage instead of trying to blame me. I'm waiting for a call from their DM to discuss. I would NOT recommend this place. And would give ZERO STARS.

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    2.7
    (39 reviews)

    I was pleasantly surprised at my experience today at Valvoline in Dover, De…read more Auto shops can be intimidating for women but Craig put me at ease from the moment I arrived. He was nice enough to talk me through everything and was not pushy on the price. He explained the various options and what he would recommend. He even helped me find a coupon so that I had the best possible price. Thanks Craig, you are a gem!

    Whatever you do don't go to this location especially don't get a tire rotation here. I came in for…read morean oil change and it was recommended per my company fleet vehicle regulations to get one done. They had a new employee perform the tire rotation and you could tell from the beginning that she didn't know what she was doing. She stripped one of my lug-nuts. I wound up being there for hours because they couldn't get the tire off. They had to order a new lug nut. I drive my car extensively for work. She barely finished doing the job. She was ready to have my car pulled out for f the bay before they realized she made a huge mistake. They had to put the wheels on the side they started back to their original position. I had to leave with 1 missing lug nut. They had to order a new lug nut for me. So now I have to return. This was a disgrace. I don't have a problem with a female preforming this job as long as she's experienced which she wasn't and monitored since she's a new employee. Totally irresponsible and unprofessional! I hope she spent lose her job but she definitely needs more training.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    1.5
    (8 reviews)

    Flat tire turned into an estimated $2,000 including repeating 100,000 maintenance items done less…read morethan 1,000 miles before.

    GOODBYE, HARD-EARNED MONEY...($1,539) We brought our truck…read morein because the a/c would blow hot air after 3 miles of driving. The said it was the condenser and would cost $1,200.00 to repair We authorized the repair and picked it up that afternoon (bill was $1193.94). When it was next driven over 3 miles, the exact same thing happened, the cold air turned hot. We took it back and they said that now a line is leaking and the repair would be another ~$370.00. Not wanting to have wasted the $1,200 we had spent, we told them to go ahead with replacing the line. (That bill was $346.52). Again, the next time we drove it, it blew hot air after 3 miles. We brought it back again, and this time they said the compressor needs to be replaced and that will cost another $700.00. We lodged a complaint and the district manager looked into it and said they would split the $700 repair with us, so we would only. We'd to give them ANOTHER $350.00, which would bring our total to $1890.46. I never thought a company as large as Firestone would turn out to be so shady. Thanks for literally nothing, Firestone, you should have been honest about what this repair would entail. If you had said it will cost $1,800.00 up front, we could have decided to live with no a/c in the truck, but instead, we're $1,540.46 poorer and are still forced to live with no a/c in the truck. I would strongly recommend avoiding this establishment at all costs, this has been a nightmare and we don't have money to waste.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.2
    (37 reviews)

    They thought they could repair they didn't don't get me wrong nice guys but no it wasn't even close…read moreto being repaired. They found codes and they gave me a list of things to get repaired or replace a mile long still riding fine thanks but no thanks years ago mechanics were better smarter and actually worked believe me they are 10 times better than Hertrich of Dover those guys work in a terrible building

    Bought the lifetime alignment a few years ago. Went in about a month or so ago. They never even…read moreadjusted anything and let me leave with EVERYTHING being out of spec. I didn't realize it until after I was on the road. Took it back 3 days later and they magically found a cam pin was broken off so they couldn't adjust the one driver side front caster. Started hearing a popping noise a few days later when I turned it to the left coming from the front driver side tire. Made an appt for 3pm. I got there, explained the situation. The technician said "I'm pretty sure we don't do anything with the control arms during alignments and that we just to the tie rod ends but I could be wrong." Tells me he was down a tech and it'd be about a 30 min wait. I said fine, I'll be back. 530pm I call to see if it's done, he says it hasn't even been looked at and wouldn't be looked at before they close tonight because the only tech he has on after 5pm is a maintenance only tech and can't touch the machine. I'm sorry what!? Whats the point in employing a technician if they can't do full work? Especially since this is likely an issue that you've caused and this is the third time I'm coming back within 2 months! Stay far away from the Dover Firestone. They're putting your safety and money at risk.

    Mac's Auto Services - autorepair - Updated August 2026

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