The staff is top notch and very accommodating! They ordered me a brand new 2023 Yukon Denali to my…read morespecifications. Unlike other dealerships who wanted to charge 10, 20 or 30 over sticker I paid not a penny more than MSRP. My trade-in value was very fair and in fact more than I was expecting. The customer service I received was fantastic including calls and texts prior to my arrival. The car was fully ready for me when I arrived to seal the deal. I have never been treated so well by a dealership and will definitely be back in 3 years when it's time to do it again. Thank you so much!

My car was towed there more than 3 weeks ago for damage to the bumper and muffler from an accident…read morethat wasn't my fault. The parts were ordered and on site 2 weeks ago and i was promised as soon as the parts arrived I'd have my car in a few days. Now 2+ weeks later I went from being one of the next cars they were going to work on to "I don't know when your car will be fixed." Was originally told I'd have my car back by 7/17 and now am being told some time in August...absolutely ridiculous and unprofessional and untruthful. DO NOT TAKE YOUR CAR HERE unless you have the money to rent a car for weeks on end....

When I picked up my car it was running and overheating. I spent a lot of money getting my T/A fixed…read moreup. I think it was around $1700. It cost about the same to replace the head gasket. Not sure why they did that. We were friends I thought.

I took my car here for a exhaust manifold gasket. I was quoted $480. I said great lets do it. The…read moremechanic looks the car over calls me to say the one bolt broke and he may need some extra time to get it off. I say sounds ok. I come to pick up my car and the bill is for $800. I ask why and the lady says we didnt even charge you the full price for the extra time it took to get the rusty bolt off. Anyways I paid and drove off. car still seemed loud i look under the car and the exhaust pipe is dangling from near the rear muffler. I look under the hood and my exhaust manifold heat shield is also missing. This guy couldnt bother to tell me the exhaust pipe also needed a weld. It gets even better the work he did didnt even last a month. Car now sounds worse then when I gave it to him except now hes broken my manifold bolts, destroyed my heat shield and charged me $800 for the work. Dont be fooled by him calling you multiple times to tell you what hes doing...hes actually just making sure he informs you he will be charging extra. If you want a mechanic who will just do the bare minimum work on your car that it needs this guy can do it and will be ok to use your parts. If you want a mechanic who will look your car over as a courtesy and let you know what else is an obvious problem and build a long term relationship with you then this is NOT the place you are looking for. Hes also very expensive for what he does. There are other options in Dover

The team at Scotti Muffler in Dover went above and beyond! I had been struggling with my car…read morejerking when accelerating, even after a transmission replacement elsewhere. I spoke with Brian, the Service Advisor, who explained they were busy and could only take me the next day. Since I was only in town for the day, I hung up to find another shop. To my surprise, Brian called me back just 5 minutes later and said they could fit me in that afternoon at 2pm--lifesaver! When I arrived, I was greeted by a friendly "gentle giant" who helped get me started until Brian was free. Doug, the Technician, rode along with me to experience the issue firsthand, quickly diagnosed the problem (plus another one I didn't even notice), and had everything fixed within 40 minutes. My car now runs smooth as ever! Outstanding service, great teamwork, and honest care. I'll definitely be back and recommend Scotti Muffler to everyone I know!

A fair price that is less than any automaker sales business. Scheduled an appointment and get an…read moreestimate for your vehicle. Very reasonable and reliable service center

If I could give ten stars I would! Let me share how they rescued me. After retrieving my car from a…read moreMercedes repair shop in Camden, DE I immediately began to hear this squeaking noise coming from my front driver tire. Take note I never heard this sound prior to this visit. I contacted the shop in Camden, DE and asked what happened to my tire, because I didn't have this problem prior to their service? I was told to bring it back and of course the owners gave me a whole bunch of bull and I would need another repair totally unrelated to the last $1,600 I just had paid for service. Fast forward - the same tire began to lose air, so I took it to the Mercedes dealer in Wilmington, DE. I was told the whole rim and tire had to be replaced. After paying $1,700 to them I drove the car home and immediately all these messages began showing up on the console and the car was hard to steer. I called Wilmington Mercedes to let them know and said, "The tire sensors need to be checked." The associate said, bring it back in and we'll take a look. Well, a whole day went by, and I hadn't heard from the guy I had been dealing with. So, I finally decided to call to find out what was going on. I spoke to Brad who said, "Oh I was the who took care of your diagnostic today. And it's not that bad. It's your ESP sensor, it has to be replaced and it's going to cost you $3,000." I let Mr. Brad know that his services where no longer needed and I went to retrieve my car. I stumbled upon Mr. Tire Auto service a few days later - and Mr. Robert greeted me with a welcoming hello and smile. Approx. 40 min later I was told Mrs.R there is nothing wrong with your sensors and there's no charge. When I got back in my car all the messages were gone and the car has been functioning beautifully!!!! It appears that after Wilmington Mercedes changed the tire they did not clear the codes in hopes I would be foolish enough not to know what the real deal was. Shame on them! I already knew what was going on. Another mechanic in the past had already told me about clearing codes and tire sensors. I can't express how grateful and thankful I am for Mr. Tire's honesty!!!!! All I can say is people do your homework. Educate yourself by reading your car manuals, review videos and pray that God places you in the paths of honest people who stand on integrity!!! Mr. Tire of Camden you have a forever customer here. And when we need tires and services not only for our vehicles along with our two 18 wheelers tractor trailers you got our business!!! Grateful Customer!!!

Horrible Experience. Scheduled a 4:30 pm appointment for a simple oil change. Didn't leave until…read more5:30. They did not reset the oil change timer. They did not place a sticker indicating mileage for next oil change. AVOID THIS PLACE!!!!!!

Went to get my Nissans brakes down and all went well so we brought out Ford Fiesta for the same and…read moreit was such a horrible experience!! Got them done and drove off. All we heard was scraping and rattling. Went back and after saying we did not need drums- all of a sudden we needed drums and rotors replaced?! Charged us outrageous prices but we were there and the car had to be put back so we did it. After it was done we had to come back because it wasn't sitting right!! The mechanics were not knowledgeable. The owner was very rude and all in the way!! The lady that was there as the manager i assume was the only nice experience there. I definitely would not.. EVER recommend this company. Sad thing is it's a small area and they just expanded. Service, atmosphere, and prices are not worth the visit!!

Dover Auto Repair has been my mechanic for more than 25 years. Mike now, and his dad, Ed, have…read moreprovided nothing but excellent, trustworthy reliable, and respectful service. I used to live in Dover, but I now bring or tow my vehicle from New Castle. Thank you Mike! Thank you Ed!

I found them very fair, trustworthy, reliable & they did the work as fast as possible. Being a…read moresingle female looking for auto maintenance and repair can be a tough experience, which they seemed to understand and did their best to help me out. I will definitely be a repeat customer

PLACE IS A SCAM. PLEASE DO NOT GO TO THIS SHOP. The staff is incompetent and they will charge…read moreridiculous prices. Please read other customers reviews if you arent sure. Took my car here for a check engine light after pep boys told me a solenoid needed to be replaced and they couldnt do it. The owner Chris re-diagnosed the the problem and agreed a solenoid needed to be replaced. He charged me almost $800 dollars and when I picked the car up the check engine light was still on and I now had a completely flat tire. Chris tried to tell me the tire was probably already leaking before I dropped it off despite me having driven hundreds of miles with no issues over the last several weeks. We then discovered there was a nail now in the tire that one of his employees had driven over in their parking lot. They patched the tire and told me they would fix the problem. Chris calls me 2 days later saying now he thinks its just the wiring but it will cost another $600 dollars to fix. He stated its not his fault he didnt fix the problem correctly the first time since "I told him to fix the solenoid" even though he called me and said he diagnosed that as the problem as well. He finally fixed a wiring issue after a week of working on the car and charged an additional $600 because he could figure out the problem the first time. The professional thing to do would have been to correctly diagnose and fix the problem the first time like a competent mechanic instead of becoming defensive and blaming the customer and the charging them twice for your own incompetence. If I could give 0 stars I would TLDR: I asked this guy to fix a check engine light. He couldnt figure out the problem, blamed me, popped one of my tires and charged me twice. I will never go back. Please do not waste your money here.

Took my car to hopefully get it fixed. Was told it couldn't be fixed. Didn't change me anything…read more Was able to find another mechanic that was able to diagnose and fix the problem

Excellent service and reasonable prices. I went in for exhaust work and was told they could fit me…read morein the next day. Very quick turnaround. I worked with Matt the manager and Jimmy, they were both professional and courteous. I would definitely recommend them for any future projects.

supposedly fixed my power steering, a week later it is gone... I've been on hold for an accumulated…read moreamount of time of a half hour. this place is a joke. don't take your car here.