I enjoy seeing and talking to the same gentlemen each time I have my cars worked on. The guys who…read moredo the labor are efficient and do a great job! The prices could be a little better but I do realize that this day and age everything has went up in price, EXCEPT FOR WAGES!!!

Furrs Tire Dover, Delaware Review…read more Quoted over 4k in repairs for the Jeep we just bought. I inspected it myself and took it to another shop for an independent inspection. I have been working on my own vehicles for 20 years, I went to school after getting out of the military for Automotive Science and Mechanical Engineering; I worked as a mechanic, professionally for years, and I trained as a Maryland State Inspector. And please do respond saying I did the inspection wrong. I have the book right in front of me stating how to do it properly, alongside years of experience. To say what you all quoted was dishonest would be an understatement. All parts you quoted were 4x their actual price, before your discount is applied. The Golden Rule of business is to double the price. Furthermore, you quoted a ball joint job for all 4 ball joints at 4 hours. You then went on to quote an additional 3.5 hours for the tie rod, tie rod ends, drag link, drag link ends and adjuster, and the steering damper; ALL OF WHICH MUST BE REMOVED IN THE BALL JOINT JOB. So, you not only want to replace parts that do not require replacement; of which you stated verbally to my face; "that they are bad." You then go on the double charge (nearly) the hours, for a job that would be done while another job being is done... Tell me you are dishonest why don't ya boys. You quoted a track bar replacement, which it does not need. You quoted all 4 shocks; the vehicle passes the bounce test, rides fine, corners well, and has no sign of worn-out shocks. You quoted balancing the tires, which was just done at the time of purchase. This is not something you could have known and is normal practice when suggested alongside needed front end work... or... the actual cause of a vibration at 60mph could easily be... an imbalanced tire. You went on to suggest that it needs rear axle seals; you told me to my face that they are leaking, which they are not. The multifunction switch, which I already diagnosed as needing to be replaced, and told you about (which you would not have even caught in your "inspection" had I not done so). You want $168 for a $30 part. You also quoted 1 hour labor for a .3-hour labor job. Is this your regular practice gentlemen? Charge 4x for the part and double to triple charge for labor hours? I had my wife do this job, so she learned how. A woman who knows nothing about cars or tools did this job in 10 minutes; with a part that cost $30. Thats a nice savings of $243 for us that you all were going to pocket. Yall do realize this is illegal under State Law, right? 6 DE Code § 4903A Are you all sure this is the road you want to walk down? How many people have you ripped off so far? Likely hundreds, likely amounting to hundreds of thousands of dollars. You boys thought you were just dealing with my wife and tried to rip her off. Do unto others as you would have them do unto you. Should I treat your wife, or daughter, how you just treated mine? You are so driven by greed that you mistreat your fellow man. You all give decent, honest mechanics, a bad name. You are what is wrong with the repair industry. You should be fined severely by the State for this. The only thing the vehicle actually needs is a left tie rod end; which isn't even worn out, the boot is about to split is the only reason... left meaning (drivers side now boys, in case you forgot what the school taught you; since apparently you don't know anything about vehicles, or maybe you do and you just go around intentionally mistreating your fellow man). Likely, the latter. You are not gentlemen at all, you are not men; you are liars and thieves, abusing good people that know nothing about vehicles. You are unethical. You are immoral. And you are doing something illegal. You know it is wrong, yet you continue to do so anyway. Why is that? Why do you harm your fellow man for the purpose of making money? Are you going to close up shop soon? Are you going to sell out soon? Or are you just dishonest; and harm your fellow man, driven by greed? Shame on you men for this dishonest practice. You rip off unsuspecting people. You overcharge for parts. You overcharge for labor hours. The vast majority of the Google Reviews are created by the business owner to offset the actual reviews with truthful statements in them. I bet you go to church on Sunday too.

I was referred to Melvin's Garage by a friend. I used to use Patriot Auto and when they closed…read morethe Dover Shop I have had a terrible time finding a trustworthy shop. From the minute I walked in, I could see this was a serious shop! They put all my info in their system and the computer will automatically send me a text when it's time for service and it calbrates it's notifications when it understands it's waiting too long or not long enough It learns to adjust. Work I needed was carefully explained especially when there is a cheaper route that they didn't recommend, and I was explained why the more expensive route was best and offered ways to complete the work over time, at my own pace if I didn't want to spend that much at once. I don't know much about rotors and even after just 1 visit, I had no doubt that what he was recommending was for value over cost and without hesitation, I went with their recommendations. That is what Ilike best! service is fast, and they are all super friendly and courteous and the prices are correct.

They are very versatile. The estimate was very fair and they stuck to it. Great Serviceread more

recently purchased an old rv camper and knew it needed repairs on the engine, thank god i found…read moremaster diagnostics on line to service it. John is the most experienced tech. i have seen down here in delaware. He even comes to you personally so there is no waiting in a dealer for hours. now i use him for all my trucks and cars, he is a godsend... Chris P.

After driving 6 hours of an 8 hour drive thru several states....having a serpentine belt come off…read moretrack and breaking down less than 2 hours away from home was the last thing on my mind. And to add insult to injury doing so about 10 minutes after most shops closed up for the day. **ENTER INTO THE PICTURE: John and Master Automotive Diagnostics** After giving John a run down of my problem over the phone, he was able to quickly troubleshoot the problem to include identify the root cause (a bad tensioner), call several stores to confirm availability of parts and provided SUPERIOR & QUALITY service. Not only was the service quick (considering working away from the comforts of a garage) but it was thorough, cost efficient, affordable and above all else, his customer service and communication skills were unparalleled. He was able to ease ALL worries, fears, and concerns within 10 mins of talking with him. He reassured me that I'd be home with my family within no time and that was warmly felt and received. I hope to never break down on the road again but he is HIGHLY RECOMMENDED and the FIRST call to make for anyone needing car repairs or is stranded on the road.

When I picked up my car it was running and overheating. I spent a lot of money getting my T/A fixed…read moreup. I think it was around $1700. It cost about the same to replace the head gasket. Not sure why they did that. We were friends I thought.

I took my car here for a exhaust manifold gasket. I was quoted $480. I said great lets do it. The…read moremechanic looks the car over calls me to say the one bolt broke and he may need some extra time to get it off. I say sounds ok. I come to pick up my car and the bill is for $800. I ask why and the lady says we didnt even charge you the full price for the extra time it took to get the rusty bolt off. Anyways I paid and drove off. car still seemed loud i look under the car and the exhaust pipe is dangling from near the rear muffler. I look under the hood and my exhaust manifold heat shield is also missing. This guy couldnt bother to tell me the exhaust pipe also needed a weld. It gets even better the work he did didnt even last a month. Car now sounds worse then when I gave it to him except now hes broken my manifold bolts, destroyed my heat shield and charged me $800 for the work. Dont be fooled by him calling you multiple times to tell you what hes doing...hes actually just making sure he informs you he will be charging extra. If you want a mechanic who will just do the bare minimum work on your car that it needs this guy can do it and will be ok to use your parts. If you want a mechanic who will look your car over as a courtesy and let you know what else is an obvious problem and build a long term relationship with you then this is NOT the place you are looking for. Hes also very expensive for what he does. There are other options in Dover

Went in for a small job and they were great - friendly, got it done quickly, reasonably priced. I…read morelook forward to going back with a bigger job, I feel really good about this business. Bonus for the deli in the front with super nice people there as well. I will return soon for either a sandwich or another repair, hopefully the sandwich comes first!

A week ago I made an 8 am appointment after being told I could wait for my oil change in the cafe…read more Arrived at 8:10 only to be rudely told I would have to leave my car for the day (the cafe was closed, so nowhere to wait.) Explained I had an appointment and that my husband is in the hospital and we have only one car: no matter. Man at the desk was cold and unsympathetic...let alone non apologetic. Wish I knew this before, but there are plenty more places you can go to get a quicker appointment from nicer people. Wish there was a no-star option. #hazzardautorepairrudeness

I contacted World Transmission & set an appointment to drop off my 2007 Chevy Avalanche to have a…read moreRear Main Seal replaced. It was a big job and I knew labor intensive so it was going to be a good bill. They performed the work very timely and certainly within the range of what I expected, even doing a couple of extra things while the transmission was out. Thoroughly impressed with the work and professionalism. They even asked me to bring it back in a couple weeks just to check it out and make sure it was good, no leaks. That impressed me. Thank you guys and I will be back. Jim K.

they fixed my miata multiple times over the years and were even nice enough to let me play with the…read morelittle gears toys. lol =)

Muffler Mart has been the go to for our family for some time now. Judy is a great business owner…read more They don't over charge you and what they oromise is what they deliver. Thanks to Dale and Glenn for taking great care of us again.

Muffler Mart came through in the best way for my family. Our check engine light came on Sunday…read morenight in OC. On Monday we faced a long drive back to PA. Went to a place near OC and they couldn't fit us in. Another shop could not get us back on the road the same day, but they did put us in touch with Muffler Mart. They found the problem in minutes (a bad coil) and got us running on all cylinders in two hours. Great people, honest service and a really clean shop. If I lived in the area it would be our "go to" auto servicing center.

Very responsive, professional and very thorough. Had an issue with an Audi window regulator. Mike…read morecontacted me right away, priced the parts needed and finished the repair all in two days. He got ma back on the road with no worries. I highly recommend Mike and Ellendale Elite Auto!

Mike does all our big jobs!!! Rebuild engines , engine swaps... call him for big job quotes also!…read moreNot just routine maintenance.. which he does also!