I requested a service for my custom pc and he did exactly what I hoped to do. Even managed to…read morerearranged the cables and parts too. Will definitely recommend. Service was even priced fairly.

Excellent as always. Josh was able to fix my issue in no time, whereas I spent 5 hours on it and…read moregot no where!

My cheap little laptop laid down on me. I've had it for 5 years and paid $500 for it and it has…read morebeen a little trooper. For over a year, the screen had to be opened where you wanted it before you turned it on because if you moved the machine virtually at all and the screen jiggled it would lock up, necessitating a restart. Then, suddenly, it refused to boot up in any screen position. I brought it to PC Werx. The gentleman who came out to look at it plugged in a separate monitor and talked with me about his concerns and let me make the decision to not invest any more money in this one because the repair could easily be more expensive than the residual value of the machine. When he asked me if there was information on it that I needed to keep, that was a no, so, there was no urgent need to do anything with it. He mentioned a retailer that he has had good experience with and that happened to be where I buy virtually all computer related hardware, we shook hands and he said thank you. I mean, I'm sure he could have repaired my machine, but he gently let me know his suggestion is to spend my money on something that I'd get better service out of rather than into the one I've worn out.

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.

George is amazing. Super honest and knowledgeable. He fixed my laptop as promised for a very…read morereasonable price. I'll absolutely use him again!

George arrived on time and restored the printer driver set and link to the desk top with ease. He…read moreanswered a lot of questions and made some helpful suggestions that will save trouble in the future. He then turned to helping trouble shoot and replace a defective Ring door bell system. This checking out and re-working an odd work-around that was in place from the previous owner. All around high value for a very reasonable fee. I highly recommend this service and request his service in the future.

Zach is amazing. He is patient with us, provides timely and sometimes emergency services, is very…read moreknowledgeable, professional, and is reasonable considering all you get from him.

Absolutely the best in the business!! If you're concerned about the security or optimization of…read moreyour current computer system, you really should give Zach a call. He is knowledgable, patient and SO helpful! As an office manager for a busy maid service company, I can attest to how valuable a tech expert can be in keeping your customers' and clients' information safe. I wouldn't trust anyone else with my business or personal computers.

Service was concise, professional, and quick. Would recommend- X1 Thinkpad broken charging port.read more

I must put in a better than good work about Steven and in the background Kevin…read more Like others wo come to the shop, I was frustrated because I think I know how to manage computer inconveniences and do basic destroy the virus, but, there was no virus and no answer. Kevin was methodical and diligent about isolating my computer glitch and then fixing it. His patience and methodology even amazed me as after 2+ days of continual experimentation, Steven texted me and game me good news. If you have a problem with your computer, give PC ICU a chance. I did and if I ever have another issue, I know where to find them.

James is a true IT Professional. We had a major internet/network issue at our office and James…read moreworked with me over the phone for a little over 2 hours, diagnosed the issue remotely and then came out after hours on a Saturday night (last night) and got our problem solved by installing some much needed additional equipment. All the while, James was polite, diligent and professional to say the least. I will definitely call him back anytime we have an issue. Thank You James and Titan Computer Services! :)

From the owner: Here at Titan Computer Services we specialize in small to medium business customers, and customize…read moresolutions for each to give them the power to succeed! We also build custom high end gaming and AI workstations. Top quality hardware only, built for performance and long life. New business customers receive 1 free month on an annual billing of monthly maintenance agreement! New customers receive $25 off first hour of billing! Please contact us today, so we can make your IT headaches go away!

A little expensive, but eventually he fixed the problem that I had called him for. At first, he had…read moretrouble trying to figure out how to connect my printer, but in the end, he figured it out and all was good.

James is knowledgeable and trustworthy. I have used his services for years and he has never failed…read moreto find and fix numerous technical problems. If you are cautious about having in home workers, James is the Best ! I highly recommend him. Don't waste your time and money on " squad " services. You will appreciate the personal style of James Duncan.

Whoa! All adulting should be so easy to do. Took my MacBook Pro in to sell and was there for maybe…read morefive minutes. Syed was super kind and gave me a Real Good Price, too. I'll be happy when I have the opportunity to take business there again. Thank you, Syed! :)

I drove up from Arlington because they had a FB ad for Gen 2 AirPods. I checked and the serial…read morenumbers didn't match the packaging. They were trying to sell Gen 1 AirPods in Gen 2 packaging. I told him these were Gen 1 and not Gen 2. The owner tried to convince me that these were Gen 2 and that they made a wired and wireless version (dude, I have access to the internet on my phone in my hand, they did no such thing). Anyhow, they didn't get my money. BE SURE YOU CHECK WHAT YOU'RE GETTING AND DO YOUR RESEARCH. These guys will cheat you.