tldr: pizza was pretty good, but took so much longer than estimated that I considered issuing a…read morechargeback. Was completely unable to contact them by phone, did not speak English well enough for my sister to communicate in person. Made a call-in order. Was estimated 30-35 mins for pickup and 60 minutes for delivery while creating the order. After submitting the order got a text message estimating ~60 minutes for pick-up. No big deal. Got a follow-up text at 50 minutes saying it should be ready for pickup (10 mins earlier than estimated by the first text message). My sister arrived and subsequently had to wait for about another hour, with her 3 hungry kids, before it was actually ready for pickup (45 minutes later than the latest estimate). She told me that the only individual present said someone had called out for work and so they were behind (which should have been considered in their estimated pick-up time IMO), but their English was such that she wasn't sure whether or not things were being understood. I tried to call their listed number multiple times and went straight to voicemail. I never got a call back. Being quoted 35 minutes when submitting an order and then having to wait 1:45 (exactly triple) with no type of discount or compensation or even an apology is unacceptable. The pizza was fine, about what I expected for the price. Good crust, good marinara. Toppings were not well distributed among the slices -- lumped in the center. Cheesy bread sticks were somewhat plain.

Awesome pizza!!! It is located at unassuming place. I had…read morehalf margaritas and half pepperoni. Chewy yet perfectly baked pizza!!!

My wife and I took our grandson to lunch today and let him pick the type of food he wanted. We…read moredecided to try Pizza Factory in Spanish Fork. Our Waitress, Kaitlyn, promptly greeted us and asked if we're celebrating anything and we said our grandson's 10 birthday. Service was 10 out 10 gold stars! Kaitlyn, You made our visit special and made our grandsons day! Thank you very much.

Occasionally I will grab a take out lunch while I work from home. The local pizza place in town had…read moredisappointed me so I wanted to try The Pizza Factory. I ordered a mini pizza which I thought be the same approximate size of the lunch personal pizza at the other local establishment. Imagine my horror when I got the pizza in the image. It's like something from a child's meal; tiny, overly doughy and completely devoid of taste. To make it worse it actually cost more than I have paid at the local place.The atmosphere of this place was creepy with cracked outside windows and glass panes you can't see through. As I walked up I was actually questioning whether it was still open or had moved. The interior was fine but the exterior is very bad Suffice it to say I will not be going back

Take advantage of their great deals, as there's always something happening. The food is also…read moreexcellent.

Had for a work lunch and it was delicious!! I loved the cheese sticks, as they were covered with…read morecheese and the ranch dipping sauce was delicious! The chicken bacon ranch pizza had a ton of flavor and was covered in crumbled bacon. Everything was super tasty in that pizza. The ranch base added a great creaminess as well. I also really enjoyed the combo pizza. They were very generous with their portion sizes and amount of meat. Everything was very fresh and the portions were generous. I will definitely be coming back!

Cheese sticks half bbq chicken is the go to High school…read morekids work there so keep that in mind when ordering having patience Pizza and salads and everything has been good the 20 + times we have been

I'd probably give this a 3.5 stars I think this is…read moreunfortunately a place really dealing with understaffing. Dirty tables just sat out the entire time I ate here. They messed up our order pretty bad, even after we confirmed what pizza we wanted twice. They then forgot the cheese sticks, so those got delivered after the meal. All of our food arrived after people behind us. Even the first wrong pizza. I love the Two Jacks in Provo, but this pizza tastes pretty different. It wasn't as fresh, seemed really heavy on cheese and the crust was quite tough. Overall, it was fine pizza, but not great. Service wasn't great, though they did fix our order. I'd really recommend going to Provo, this Springville location was not it

The staff is super nice, the place looks like they've kept it mostly the same since it opened back…read morein 1984. And I mean that as a compliment. My cousin and I came to check it out based on Brandon Flowers' recommendation. I heard him mention that he still goes there from time to time. The pizza, cheese sticks and sauces (particularly their house made Ranch, which Brandon calls "the greatest Ranch on planet Earth") are all freshly made and are nothing short of fantastic! We got the Mambo Combo and regular cheese sticks. This place is a MUST pizza stop!

Decent pizza, I guess. The toppings we got were generous, to say the least. (Over-topped, might be…read morea better term!) But the crust was a little disappointing. It never really crisped up so it was difficult to pick up a slice in the traditional manner. (It wasn't over-sauced or anything that might have contributed to a soft crust... it just didn't crisp up the bottom.) I had to resort to knife and fork, which is an abomination. They seem to have held the line on rampant food inflation, and I'll be back the next time I have an urge for Pizza in Payson.

Hot Rod is CLOSED! The bowling alley and restaurant are now a lumber store. We are sorry to see…read morethem leave.

My husband and I tried to go bowling but we were too early so we decided to try out the breakfast…read moreat Hot Rod Diner and it didn't disappoint! I ordered the Hot Rods Breakfast which was a bed of well seasoned hash browns topped with ham and veggies with a side of eggs and toast. The hashbrowns were amazing and everything just tastes so good! My husband got the Country Breakfast and loved it. I tried some of his biscuits and gravy and the gravy was awesome. Portions are great for a good price. Our waiter was so friendly and the food came out very quick! The drinks are self serve which is nice for someone who drinks a ton of water. The whole diner is decorated like a cute 80's diner and had an overall welcoming vibe. Definitely recommend this place!!!

This has been on my radar for awhile and finally got to try it the other day!…read more We came around 6:30pm on a Monday and it wasn't busy, there were plenty of tables still available. This restaurant is more of a fast casual dining. You walk through an assembly line to build your own plate/bowl. But if you don't want to create your own, they do have a menu where you can choose one of their "Sportellis favorites" The employee recommended the "Pesto Presto" to me. I love Pesto but I was hesitant because it had balsamic glaze. She said it's her favorite part but offered to leave it off or even put it on the side so that I could try it. Surprisingly I actually enjoyed the balsamic glaze! The pesto and balsamic combo was really tasty! My husband got the "Nonnas Special" and he enjoyed it a lot! The Italian sausage was very yummy. The rest of our group also really enjoyed their meals. If you're looking for a yummy and fresh pasta place I Definitely recommend giving this place a try!

Unique setup for a pasta restaurant: you work your way down the line, selecting your sauce(s) and…read moretoppings for your pasta, which they mix or top for you. Salads and a few desserts are also available. They were awfully busy on a Friday night and I'm not sure I'd say the wait is worth it unless you really love pasta. There is only one pasta shape and it tastes very fresh and delicious, but everything else was just okay, in my opinion The garlic bread was a bit too garlic-y for our group and the strong smell of garlic in the restaurant is a bit off-putting. The salad we selected had three types of lettuces, Caesar dressing, and tasty croutons. Everyone who helped was really friendly but seemed a bit stressed and they didn't seem to have enough people assembling the pasta. If we go back, it would probably be for lunch and we'd probably choose the Rosa sauce, which is a mix of Alfredo and their red sauce.

Great pizza some of the best I've had , but can't find a event or phone number to try it again…read morepleas post a phone number or schedule for where you will be

The service was great and the top side of the pizza was delicious but I got a dense cake of dry…read moreflour on the bottom such that every bite I took covered me in it, and also became the main thing I was able to taste. Every bite was accompanied by a mouthful of dry flour.