Growing up, dad would invite his students to our home for class parties. Little Caesars was the best then. Two huge, tasty, thick, square, fat-crust pizzas in one big, rectangular box you'd take home to feed an army. Those were definitely the days. The deal was good because the pizza was terrific. Since then, the quality has significantly lessened, and greater competition has risen, (pun intended). Their greatness is gone, as it seems the majority of franchise owners don't care anymore, nor wish to sand out in any possible way. The only thing that's kept them in business is their 'Cold and Ready' five buck dissapointment. Until they up their game, your money is better spent at Papa Johns. read more

Bread sticks are hard as a rock. Greece is everywhere. Cold and taste so bad Told us it was fresh but really wasn't read more

Little Caesars - Breadstick hard as a rock, grease everywhere - Pizza Near Me - Payson, Utah

Pizzas are consistently missing cheese on parts of our Pizzas obviously thrown together without a care in the world, opened the Pizza, showed the person who acted a manger, said we can't refund for missing cheese, it doesn't matter. Are you kidding me! It matters because Im paying for quality & getting crappy made pizza missing cheese only parts an extra cheese pizza! They have issues there. Avoid the Payson, Ut Little Caesar's, read more

Most incompetent place ever. waited 25 minutes without being helped, friends came in and immediately they got helped and given crazy bread others were told they didnt have. this was them randomly coming in, not an online order. loud, no seats, and don't work on orders read more

service was awful no communication waited for 25 mins and the pizza was burnt and hard.This is the second time this happens very disappointing ... read more

I got a cheese pizza and bread sticks. Let's just say the bread sticks were hard as a rock, they were old.

My most recent order (4/4/22) of a supreme deep dish pizza is missing sausage. My last "extra most" pepperoni (on 3/31/22) the cheese was dried out! I wouldn't recommend to anyone. The only fresh pizzas are the ones you order custom, but may be missing some ingredients after you've already gotten home... read more

Little Caesars - pizza stock photo - Pizza Near Me - Payson, Utah

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George Nielsen, the general manager, is extremely unprofessional. He set up an appointment for a job interview and did not show up, which was a waste of my time and gas. Such poor character of management is directly influencing the place's poor service and food quality as poor management tricks down the chain to its employees. read more

I went to Payson Little Ceasars tonight. I ordered on the app, got a message at 7:37 that my food was ready in the pizza portal. I was impressed because this was a couple minutes sooner than anticipated. When I got there to pick it up my code worked, opened the door, and to my surprise there was no pizza. I asked the girl behind the counter and she said it was probably in the oven. That being said I'm not sure why I got a notice that it was ready and waiting. Is this to make wait time numbers look better? I gave her my name and she confirmed it would be a few more minutes. After that I may as well been invisible to her. After several minutes Jolee came out to check on me, make sure she had my name on her radar, and let me know it was on its way. She did this a couple of times. If something was ready she brought to the other girl who must have been in charge of the front end. I ended up waiting for 20 minutes or so before I got the 1 pizza I had ordered. As soon as it was done Jolee took it to the front counter to make sure I had it. The girl working the front end asked if it had been added to the pizza portal yet. I let her know that it had well over 30 minutes ago when it wasn't even ready. That's what I said when I got there and why I had been waiting so long. I asked for Jolee's name and thanked her. From what I could tell it wasn't her job to do the customer service tonight. However he willingness to check in helped minimize the poor mood I would have been in had I been ignored the whole time. She is the reason I'm giving 3 stars read more

Everytime I go it's just out of order, poorly managed, and a mess. The first time I went a ordered a regular hot and ready pepperoni pizza, I orders before going in and waited 45 mins outside and they gave me a cheese pizza. read more

this place has a reputation with the city and surrounding area as being slow and inconsiderate to everyone. the food it's usually dry and over cooked, looks like it was just thrown togethe in 2 seconds yet we have to wait 30+ minutes each time you go there. The employees look and talk to you like you're a burden. you can tell the manager and franchisee don't care about providing any type of a quality. I'd give it a 0 star if I could. read more

They gave me raw dough instead of my bread stick! I think they should pay more attention to what they sell us paying customers. read more

Little Caesars - Bread sticks or raw dough?! - Pizza Near Me - Payson, Utah

This is the worst it has been. Terrible service. Took them an hour for my pizza even though I ordered it online. I waited that long for it to just be on the oven the whole time. read more

I'm literally typing this as I'm sitting at the drive thru window of our infamous Little Caesars..... going on 13 minutes now, after they told me they'll be right with me, just to take my order... I honestly never give crappy reviews but living in Payson and loving little Caesars pizza this has honestly got to be the worst location ever! The car behind me was told to hold on (after 5 mins) then right at 10pm they came back on and said "we're sorry but we are closed now!" Wtf!? Once I got to the window they asked me again what I ordered? Umm... isn't that where I just sat for 13 freaken minutes? And then you kindly asked me what I wanted?? I've called in Pizza before and still have had to wait 20-30 minutes after the given time. I get it, good pizza & cheap pizza, it's a fast food joint employing a bunch of teenagers. But for god sakes man... who manages this place?! Seriously! Have some pride in how you run your establishment and I PROMISE you, you will make so much more in revenue and have some happy customers and locals! read more

Little Caesars - Still waiting...... - Pizza Near Me - Payson, Utah

Used the Pizza Portal which is a brilliant idea!! Pizza was "Hot-n-Ready", grabbed my drink and out in less than a minute!! Great looking pizza!! Only complaint was the pressure washer spraying outside, as I walked out I got a nice mist shower. I appreciate the desire for cleanliness, but not sure the timing of lunch rush at noon being the moment. read more

Little Caesars - Extra Most Bestest - Pizza Near Me - Payson, Utah

Update 7/11/20: My husband was addimit that he needed little Caesars so we waited in the drive through line to place our order for 20 min. After we placed our order we waited for another 25 min before I became impatient enough to go ask how much longer and the girl at the registered said, " umm, maybe, hopefully, it'll be ready in 10 min?" She also proceeded to tell me how busy their drive through was....which was no any where near the amount of busy as she exclaimed. There was 1 truck with 1 person inside in front of us...tell me how that's sooo busy??? Quite frankly I am sick of this little Caesars' owners not doing their job in hiring decent people, scheduling those people properly, and teaching them how to properly prepare food for high and low traffic times. Clearly their employees reflect their management style. Update: I am updating this review because after multiple complaints the owners seemed to have caught onto the fact that people were greatly unhappy with the food and service. They have seemed to have gotten rid of the bad employees and hired people who know how to manage properly. The food had improved, the service is quicker, and the app has helped speed up the wait times. I've found that they've notified us of our food being ready quicker then expected which was very exciting. I haven't given a higher rating just because I weary of whether things will continue to improve or if things will down hill OP:I can't even give this place a low enough review to reflect their slow service. You are bound to wait for your "hot and ready" for at least 10-15 min every...single...time...we used to joke about it being faster to just go to Walmart and getting one of their pizzas, cooking it, and eating it before you could get pizza at this little Caesars, but that joke is now the truth! Save your self the time and go somewhere else. read more

I hate to even leave them 1 star. They advertised a pizza and breadsticks special on their window and we ordered that but got charged the full price and when we asked the girl if we could get the price that is advertised she said she doesn't have a button for that and doesn't know how to do it. Then we asked if a manager could do it for her and she said there wasn't one. I've stopped going to this location because every time the "hot and ready" pizzas take at least 30 minutes even workout a line. The workers could care less about customer service and the pizza is disgusting. Always dried out. DRIVE A LITTLE FURTHER AND GO TO THE SANTAQUIN LOCATION! read more

Just don't. Don't order online, They can't ever complete the order accurately, they are always out of whatever I order online. I end up paying twice as much for food that they don't have. And then to top it off, the Employees just look at you Like they can't do anything for you. The service is awful, The Employees are apathetic. It's incredibly disappointing. Management clearly doesn't care. read more

After trying to call in an order 10 times in 40 mins, I gave up. I tried to upload the app, creates an account and order through it, but again, a total fail. I guess they don't customers? So, I gave up and got the family somewhere else for dinner tonight. Update: thought we'd give them a second chance tonight and again called for over 30 mins no one ever answered. read more

What's the point of haveing a pizza portal if they never put them in there? I have been here multiple times in the last couple months and every time I order online I end up haveing to stand in line for 10 minutes to eventually be handed pizzas off a wall that have been there since before I came in. Honestly it's not hard to put in in the machine and hit a button instead of being lazy and tossing it on a shelf. read more

we waited over an hour for two pizzas. there wasn't anyone here inside and they only serviced drive through. I asked the lady upfront and she asked for the ordet name, I ordered upfront with her and she didn't ask for one. she then became angry with me for wasting her time. the service was awful and I will not be coming here again. Dominos has my wallet now. read more

I ordered a pizza, waited for 25 mins and the attendant gave my pizza to someone else. She literally then walked over to the man she had given it to (who was outside)(during a global pandemic) and tried to give it back to me. He had looked inside the box, and touched the inside of the lid with his fingers and somehow this is okay? I had to wait double the amount of time because there are only teenagers working with no adult supervision. This place needs to get their shit together. Jesus take the wheel. If you want corona virus infected $5 pizza stop on by... or hepatitis... don't go here. read more

Five words: Don't go to Little Caesars! But more than likely, you'll disregard the previous statement. So here's my case as to WHY you do not want LC - at least the one in Payson. 1: You really pay for what you get. Other than the fact that they run their hot mess of a pizza through an oven, you can get a better pizza for about the same price from your local grocery store, with more toppings. 2: There is no "Hot N Ready" anymore. There are multiple ways of ordering a pizza, and I wouldn't recommend just going in and getting one. It will not be hot, nor will it be "ready. My wife and I have tried to be smart and order the pizza via the app. The app gives you an ETA and lets you know when the pizza is ready. The pizza is NEVER ready at the timeframe given - it's usually a good 20 minutes AFTER the wait time listed in the app. Also, it's not a weekend thing, their speediness is the same during the week. 3: They learn from Hamburger University (McDonald's) how to specialize in the unique art of IDGAF. They mess up an order, they have an explanation that somehow makes it your fault. If you ask for condiments or even plasticware, you get an attitude from the employees. 4: They're consistently inconsistent. Giving that I've experienced all of the above - especially the wait time, I tried to wait until the app told me that my food was ready, as opposed to going into the store and waiting... TWENTY-FIVE MINUTES past the wait time, I went to the store, only to find it not only empty but employees on their phones, one even taking a selfie. I found what I thought was my pizzas in the staging bin to pull out. I tried to use my code to get my pizza, but the code didn't work. Thinking that my pizza was somehow not ready, I asked an employee for the status of my pizza. The LONE PIZZA in the staging bin WAS my pizza, and my code had expired. It was in the bin so long that the code expired. Also, I DIDNT GET ANY NOTIFICATIONS that my pizza was ready. I told the employee that I never received a notification, and she said I should've come at the time my pizza said it would be ready. Because I wanted to keep my composure, I chose to walk away, and get the number for corporate. Tonight was the last straw of MULTIPLE instances from this location being so shitty on service, quality of food, and reliability. This is why I say don't go to Little Caesars. This place needs a ZERO star rating. You were warned. #DontGoThere read more

Stopped in on Saturday 8/28/21 about 715pm no line! That's the end of the good news, was told it's a 45min wait for a Hawaiian pizza, settled for a cheese instead the ask for 2 crazy breads and was told they are completely out!? They didn't appear busy and how does a pizza place be out of everything on a Saturday night? Then when I said never mind and drove past the window, the kid made sure to flip us the bird. Keep it classy Payson Little Caesars. Stay far away from this place. read more

this little Caesars has the worst service ever i waited an hour for my pizza when i ordered it online. so i asked them when it was going to be done and they said one minute and one minute turned into an hour! so he asked again turns out it was on the oven the whole time! read more

They did a great job fulfilling my request and Game me my pizza fairly quickly! The pizza was received hot and was very delicious along with their wings. The staff was friendly and very cooperative! read more

Little Caesars - a pizza in a pizza box - Pizza Near Me - Payson, Utah

I don't think my pizza is even edible! Way over cooked the cheese is crunchy. This little Ceasars has gone down hill in the last year. Not worth your money even though it's cheap. read more

Little Caesars - Crunchy cheese - Pizza Near Me - Payson, Utah

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The wait here is utterly abysmal on a regular basis, especially if you're going through the drive through. For example: it took about 4 minutes waiting at the window for the employee to take my card today. I had ordered a Hot-and-Ready pizza that they said they had, hot and ready. I've had it take even longer. There is the odd occasion that it takes an acceptable amount of time, and it's generally the same employee. The quality of the food here is just as acceptable as any other Little Caesars restaurant, though. I've never had a "bad" pizza from this location. read more

How has this location not been shut down by the health department? No one wears gloves. The girls don't have their hair tied back, and fling it everywhere. I saw one kid sneeze on his arm while making pizza and then wiped his nose with his arm. Another girl had brown marks all over her butt from where she had been wiping her hands all day. I sure hope the ovens kill everything. Not sure I'll be back. read more

Every time i got here these incompotent workers give our food to someone else while we wait in the parking lot for 30 min this has happened to us 3 times now read more

Worst customer service I've had in years I ordered crazy bread they let me pay for crazy bread and when I went to pick it up they told me they didn't have any crazy bread and told me I have to call the corporate office to get a refund. And a little kid that was working there was completely unhelpful and rude when I was frustrated that they let me pay for something they did have I will never come here againIf I could give less than one star I would. read more

The biggest problem I have found with pizza is having the right amount of sauce and toppings. Many pizzas I have tried are dry. Little Caesars has just the right amount of sauce and toppings! read more

I waited an hour and a half in line to Order and waited another 15 minutes waiting for the person to take my order. When I got to the window the girl at the window was not very nice. She gave me hard, cold burnt pizza and cold breadsticks. And when I try to call the store no one answers I'm very disappointed in the service and food lately. read more

Worse service I have had, no joke!! Over an hour in the drive through. Get to the window, and was told oops sorry, we forgot to put your pizza in. Then gave me a different pizza I didn't want but I was so hungry by then I thought whatever. Got the pizza and it's cold. seriously !!!!!!!! Crust is dry like its been sitting there all day. LOST MY BUSINESS FOR GOOD. Don't waste your time and money here. I get better service at McDonald's. read more

Ordered online. Came to pick up 15 minutes after my order was supposed to be ready because I didn't receive an email or notification from the app. Apparently their system was broken. Just opened my boxes of pizza. The order wasn't even right read more

The service is terrible!!!! The past few times I have been, the girl at the board has been rude. They don't close for 3 hours and all they have is crazy bread. Wait times are 45 minutes with no customers. Bad Service with rude employees!! read more

This place is hot OR ready, apparently there can't be both. Everyone is friendly but the wait is ridiculous for one cheese pizza.

These guys have been going down hill lately last couple times I've came to get pizza waiting least a hour. And even ordering through the portal they can't get my order done when it says it is. read more

I hate how you can't give less than one star and I honestly don't know why I keep giving Payson Little Ceasars the benefit of the doubt. Everytime I go there i leave disappointed and frustrated. Today I was excited, not to many people in line so i placed my order and sat and sat and sat. 20 minutes later, I shut my car off and spoke to the lady in front of me. She had been there 10 minutes prior to me. 5 other cars pulled up to place orders and they weren't even talked to before they pulled away. Needless to say, I came home empty handed and will drive to the next town if I want Little Ceasars. read more

Took 30 mins to get to the window after ordering. Then had to re order at the window. Nothing was started cooking. I'm still waiting for my pizza and it's been 45 mins since we ordered. It always the same around here read more