I don't understand how service could be so bad. Great bar for AA, you'll never get served.

I went there for the first time on a Sunday with a few friends. Unfortunately, we selected the wrong activity package but upon speaking with the manager, Isiah, he accommodated us all and went above and beyond to help us get what we actually wanted. Thank you! We played bowling, played the arcade games, had dinner, drinks, and overall a great time. We loved it so much we decided to go again the very next day. Monday we went again but this time it was a little different; we played bowling again, laser tag, but when trying to order food the poor server was alone it seemed serving all of the people doing bowling so she only got us one drink and never came back. Thankfully she comped the drink as an apology and we are very grateful. We then tried to do their obstacle course that is up high but they decided to close early to clean it... we played a bit of pool afterwards and headed home. I'd say this place is awesome for bowling and pool but the arcade is more kid-centered. Laser tag isn't that spacious for bigger parties. Prices can be expensive. Also I wish they had the happy hour like other locations but they do not which is a bummer. Overall I'd give it an 8/10! read more

Not a place to go bowling. Lane wasn't working or keeping score and I'm not sure how pins on strings counts as bowling. We left after 2 frames. read more

We went to Main Event for the first time over this past weekend. We played games, ate and went bowling and had a great time!! The food really impressed me, the service was superb and the bowling and games was a blast! The whole place was so clean and help was available everywhere. We felt like we were on vacation. We loved our afternoon here and are really looking forward to coming back! read more

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The drinks were great especially the vanilla milkshake, but I was disappointed to wait over 30 minutes without ever receiving my food. The lighting was comfortably dim, which I appreciated, though the overall noise level was quite loud. read more

Great food and great ambiance, would definitely come back service was great. Pizza was awesome as well

Hosted a party here and they were awesome! So impressed with the host and the ability to do all the fun things. Everyone was so so nice and Sunday evening was perfect. Won our party package at a charity event so impressed with their generosity! read more

Main Event Lexington - Bowling Near Me - Lexington, Kentucky

Cheese sticks they were so good and I recommend these to anyone going to eat there. We ate them so fast forgot the picture read more

Main Event Lexington - Cheese sticks ( forgot to take a picture but I recommend these cheese sticks they are so good ) - Bowling Near Me - Lexington, Kentucky

Just did the game room it was fun I recommend $50 if 2 people. Was going to do bowling but it was $50 for 2 people for an hour. Cashed in the tickets for a basketball prizes are not great. read more

Me and my boyfriend did the entree & points combo. Our service at the restaurant was horrible, our table was dirty, every other table around us was dirty, it smelled like ketchup.. we got boneless wings with fries they were mid and cold. I had to get my own water, silverware, & napkins. I had to ask another server to help check us out because our server didn't know what she was doing. The manager gave us 2 free bowling tickets, but this place is wack. read more

Great service, staff is always helpful and my kids 16 and 7 have a great time! So much fun bowling and playing the games.

Ean he was a kind server and got our sprite really quick and when we asked for half-and-half pizza with pepperoni and cheese, he did it with pleasure and he was very, very nice read more

This was our first trip to Main Event. After seeing some of the reviews, we were a little concerned. No need. From the time Albert met and helped us at the front kiosk, is was a wonderful experience. The food prices are a little high. But not exorbitant. We had a great time and will go again. read more

Main Event Lexington - people playing video games - Bowling Near Me - Lexington, Kentucky

Great place to spend a few hours with family or some friends. Bowling, video games, food and alcohol. Had an issue with getting my game card to work but the employees were more than willing to get it fixed right away. Definitely coming back soon. read more

It's clean and everything seems to be functional. They are VERY understaffed (especially on weekdays). I brought my kids here 5-6 times over the past few months and I had to track down a staff member every single time. It's overpriced, but they're always running promotions so if you time it right and don't try to do everything, it's pretty much what you would expect from this type of place. I've only had the food when we came for a birthday party and it wasn't great, but it was definitely better than Gattitown. It doesn't have the go-karts and other rides that Malibu Jack's does, but for arcade games, laser tag, and bowling, it's not bad. read more

The food was good, the ambiance was good, service was great. Only thing is Tuff sucks at laser tag. You need a a ref with more skill. He had a 1v1 verse a dude who never plays and he got is BUTT KICKED. He had no finesse, and he was very easily made upset. He kept cheating against us and still lost. He got more staff to beat us and they didn't even want to join his team because he sucks, so they left and we beat him again. He just really sucks at the game and needs someone to teach him it. Tell Tuff to Tuffen up Thanks, Joe read more

The food here was amazing and delicious. The staff is amazing and kind. The games are pretty fun. And overall, the place is clean. I LOVE IT!! read more

very bad customer service outside of the restaurant. it was not very clean, overflowing trash cans everywhere, bathrooms were not clean. we had a very bad interaction with the employees while trying to get Ice cream. they acted very annoyed at us wanting to buy something and we had multiple employees walk past us and not help us while we were standing at the kiosk with no one to check us out. they seemed very low on staff it felt like it took forever to get help while doing anything. the food was very good and good service there. read more

The Main Event in Lexington, KY needs some changes. I took my kids there Saturday April 29th around noon. Cons- the employees don't care and just go thru the motions. Lazy group. -the cost is high. There were 4 of us. We bought lunch (4 cheeseburgers, fries, n drinks) n paid over $75 dollars. It was also over $80 dollars for us to play Lazer Tag. Nearly $160 to eat n plat 2 games of lazer tag. We won't be going back. Pros- their cheeseburgers were ok. Recommendation to Main Event : Replace the current employees and find better ones that actually want to be there. -have a "Team Main Event" to play lazer tag with small groups. Our overall experience wasn't very good. There are 3 other better places in Lexington to play games at, go to them. Jim read more

So today we started at the arboretum to wear the children out a bit to start but I think it was the adults that were exhausted! Then my niece had gotten her children a season pass for skating so we decided to head to the Main Event. I took and purchased each child a card to play games so they can reload with the money they make reading books. So we played till they exhausted their $20 and yes, the youngest blew her siblings away with the most points of all! Then we decided to eat and had a surprise when the meal was like $70 less than I expected...something about kids eat free w adult on Tuesday or something. Everything was good.. I mean we aren't at a 5 star restaurant people! Here for children, but I and my niece enjoyed the salad w 2 burger Patty's. Service was really good and he treated the kids super. Then we did a round of bowling and topped it off w a 1/2 gallon of multiple types of ice cream and some lizzard candy and who knows what was in that bowl!!! Kids loved it and will not forgot the day. Ultimately all that matters! Take the kids and have a ball, remember why you are there!!! read more

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Nicest kids place in town I hope it stays. Newer not perfect but great variety of games if you want tickets. Quite A few games just for fun too. Ropes course and bowling seems nice. laser tag too but I miss LASER QUEST near UK! read more

they yell at you for getting more than 1 free refill bro I'm trying not to die after at least 95F Lazer tag my bad bar is so bad me and my dad when 1 time I am 13 I go in to talk to him and I get yell at by some 50 year old when his 3 year old son is chilling in the back bro fire this man read more

Came to eat some dinner with friends. We got here around 6. Waited on the food over an hour They messed up the orders twice. Our waitress morgan was a doll but cant say the same for the other servers. On their phones while on the floor, air pods in their ears. Dirty tables. they are slow right now with maybe 15 cars outside, MAYBE, so there is no excuse. For my first time here, im not a fan. read more

The staff was friendly very helpful establishment was clean. Several employees came to check to make sure everyone was enjoying themselves. Wonderful experience. read more

Main Event Lexington - children eating at a table - Bowling Near Me - Lexington, Kentucky

Came here for a 10 yr old bday party. While the kids played sat at the bar to enjoy a drink and some wings. It's a shame spending over $200 we get crappy food. Very very disappointing never eating here again ! Entertaining and fun games. Poorly managed main event franchise. Have been to several main events this one was a night mare. Not enough staff on the floor and those that were there did not have a clue. This place is fairly new so hopefully with time they get it together. Waste of 3 hours for right now read more

Main Event Lexington - Boneless wings combo. Over salted fries and soggy wing !!! Nasty nasty nasty - Bowling Near Me - Lexington, Kentucky

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Service was slow. Said that there was only one server and we had to wait over 20 minutes after we sat down...before I flagged down the waitress to see if anyone could take our order. They managed to clean four tables and wait on three other tables during that time. Games were average for the type of place it was. Would I come back? For the games and whatnot, yes. The food...nope! I'll drive an hour and a half to go to Dave and Busters. read more

Very good! Food is aversage with typical choices like pizza and slushies or ice cream, the games are so fun. Workers there serve very well and quick. Ambiance was bright and fun and felt safe. My favorite arcade entertainment place!!! read more

We had our granddaughters birthday here today. Charlotte had a blast and our hostess, Stephanie, was amazing. This is our 3rd party here and each one has been great but today topped the cake with Stephanie. She went above and beyond. ​​ read more

My husband and I visited on July 1st between 9-11 for date night. It was a catastrophe. The bartender (never caught her name) was either new or clueless. We placed a drink order after waiting for 20 minutes (in between her serving people who came up after us) only to wait another 20 mins while she continued to serve other people who came up after us before we just left. Returned today to let the kids spend the $235 we spent on the cards and the day staff was redeeming. So as a date night experience, don't recommend. For the kids, they enjoyed and had fun. read more

great family friendly environment, lots to do, big menu, great service & food. Drinks were good!

We got a platter and the fried pickles are really good as were the Brussel sprouts. Our server took great care of us and was very pleasant.

Definitely an upscale bowling / games experience, clean and fun. Food and drinks (I got a burger and a mule) really exceeded expectations! Service was a bit unimpressive. Overall, a good and fun experience, but a bit overpriced. read more

Paid 18.99 for all activities unlimited, tried 3 different times to do the ropes course and the workers were not interested in helping us. Each time there was a reason we couldn't do the course. Told us to come back in 20 minutes, we did then one walks away and locks the door with 12-15 kids waiting.. no idea how long those kids stood there because after 10 minutes, we left. Games were not working, games took our points, the points checker wasn't working. Buying things with the points was an act of congress. I have never been some where that cost over 200 bucks and service was this bad. The workers do not care at all about you or your children. They are only interested in talking to the other coworkers. We had lunch at the restaurant and after waiting 15 minutes to get drinks, the food was good but there was only 2 people waiting on about 15 tables, it was unbelievable. Literally we will never be back and will go to Malibu jacks from here on out. Save your money and time.. this place needs a complete management change. read more

Steak was over cooked twice after i asked for the first one. don't come here. bad waiter service

Best fu$king indoor arcade, laser tag, food, and bowling ever love the service I loved Malibu jacks I now like it I love main event it's just big and better and more to come definitely recommend the service was amazing I needed some help finding the bathroom someone helped immediately read more

Seeing this from the outside and hearing the 'hype' around this new upscale and family fun location, I had high hopes for a good time. After walking in, the place is very attractive. Very colorful, clean, and technologically savvy. My party and I went to the kiosk and loaded up bowling for a family 5. Over $60 for one hour was a high price, but that's the price of upscale fun, wasn't totally unexpected. We paid cash (not typical for us) and the machine could not dispense a measly 13¢. The worker had to get her manager/trainer to see if he could do anything. He wasn't able to find a solution. He then looked at us and said, "Do you need your 13¢ right now?" It's not a lot of money, but that is not customer service. We carried on after a discussion with him to our bowling lane. Ordered a burger, beer, and two soft drinks. Burger was there first, then beer. 20 minutes later, still no soft drinks. Had to call the server twice to finally get one drink, not two, because she didn't hear me even though she acknowledged me. Time comes to pay, tablet doesn't work. After trying 3 times we had to go to the restaurant. But every time, without fail, the highest tip option was selected FOR ME. Not asked what I wanted to tip, nor did she show me she selected the option. After talking to management, I was given a full refund. The only good customer service experience of the night was that refund. The bowling and games were great, but just the experience stops me from going back. If I want bowling I can go to Southland for cheaper, and be just fine. Hopefully they can pick it up service wise. read more

The restaurant workers are the some of the worst customer service workers I've seen. I wouldn't exactly call it working. The girl behind shouldn't be in the service industry. She has a bandana and a long fake ponytail. Definitely not coming back and wouldn't recommend coming here read more

Me and my friend waited in line for the ropes course thing for half an hour, the guy running it says for two more people to go forward. Me and my friend go forward and then after a minute of waiting the guy running the thing says we cut in line, and we had to go to the back. Instead of waiting another half hour we just left because we were upset with the unfairness. And to make matters worse two people cut in front of 80% of the line to get practically to the front and they were let onto it. This is a pretty bad place, the only thing I like about it that something like Malibu Jacks doesn't have is the Mario kart arcade machines. Besides for that, I wouldn't go to this place again. read more

this b*tch a*s didn't give us our f*cking slurpee I was right there and she told me to "walk away" with a b*tcha*s tone. rude. the pizza was total a*s dripping grease tasted like dog sh*t read more

This place is a garbage dump. Literally worst experience you can ever imagine. Grossly understaffed for spring break, who does that? The staff they did have averaged a combined age of dropped off by mom and never taught any type of basic common sense or work ethic. Most of these young people were playing games and shootin the breeze wit they buddies instead of doing their jobs. Fail. The restaurant was so understaffed I stood at the bar filled with kids who's parents should of had em sittin in the booths for 20 minutes before I got attitude from the guy who's attention I was trying to get and decided to go to the auxiliary pizza spot that was decked out wit two 15 yo girls and three slices of pizza wit a line of 20 kids tryn get gelato. Like the grenade from prom night this place will be a memory i would soon like to forget. For being located next to jacks , I'll be surprised if this place makes it past June. Good luck main event read more