We came here bowling, Potter and Ryan both came and checked up on us, it was a great time and I would definitely come back! Me and my friends had a blast! read more

Overall it's great family or group fun! Why the low score? Let's start with the positives: Restaurant service is very friendly and attentive. I was most impressed that upon ordering another beverage, prior to starting our bowling time, our server happily brought the drink over to our lane. Though we spent a few hours taking advantage of the All Day Pass, we never felt rushed. The menu is limited, but the items we did try on our visit, the pretzel strips, cauliflower pizza, and the to-die-for Big Super Fun Sundae (Blue monster, cookies & cream, strawberry, chocolate & vanilla gelato, chocolate brownies, cinnamon-sugar donut holes, chocolate chip cookies, chocolate syrup, whipped cream, oreo cookie crumble, rainbow sprinkles, sour rainbow strips and cotton candy!!) we're satisfying. There is a large selection of video games, though purchasing game credits can run you a pretty tab. Oh, the AMG $8 upgrade Is not worth it. We went on a Sunday so there was only a minimal to no wait for bowling. Laser tag is extremely fun for all ages, but there isn't a sign saying you need to sign up for a playtime (next door at the game redemption area), nor does anybody tell you so when purchasing your pass. That was a waste of time. Billiards and shuffleboard over by the restaurant are fun, though if you are trying to catch a game (like football on a Sunday) TVs are sparse, on some unknown sport channel, or blocked by the terrible placement around the bar. So all those little grievances lost them a star, but the second star loss is more serious. Though there are Purell hand sanitation stations throughout, most are empty! And we arrived shortly after opening! So while you are touching multiple items that others are touching, BYOP (bring your own Purell). Additionally, there aren't any visible stations around the bowling lanes we were assigned during our stay. Finally, the bathroom. Again, for arriving shortly after opening, the garbage cans fill up fast. During our multiple-hour stay, not once were the cans emptied. In fact, photos show them overflowing (I'm hesitant to post such a mess). Though staff did go in and out of the bathroom, no attention was provided to remedy the cans or the unsanitary conditions of the urinals. That was very disappointing. So, yes, much fun to be had, albeit expensive, and quite a lot of little birthday guests will be running around the place, and regularly into your bowling lane. Room for improvement? For sure. Given other options I am not sure coming here would be a priority. read more

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Cody was the nicest and most helpful person our experience 100 times better than we could ask!!!

We came to bowl and the waiters/ waitress were extremely nice! Came and checked on us frequently and made sure everything was on point! Would come here again! read more

Fun time for sure, but sooooo overpriced. Food is ok, just regular bar food. Service is sometimes a little slow, but it is a fun place for the kids. They loved it, but our wallets hurt afterwards. read more

Main Event Gilbert - Bowling Near Me - Gilbert, Arizona

This place has a poor policy when it comes to overserved patrons resulting in those intoxicated patrons to get belligerent in the mall and making a scene infront of others. read more

Our bartenders Donovan and Charlene are one of the most fun things about this place. We were in the queue for bowling for an hour and these two made us want to stay at the bar all night We WILL be back and requesting the same bartenders read more

We purchased the Teen all access Birthday Package for our 12 year old and we were completely blown away! Not only with the food, bowling, games, etc... but especially with the staff and the Amazing Customer Service we received! Our Host was Sarah and she was the BEST! She explained everything to us, she was patient, helpful, and friendly. We definitely recommend this place and definitely recommend Sarah if you get the chance. read more

Main Event Gilbert - Sliders, boneless wings, french fries, churros, and pizza. - Bowling Near Me - Gilbert, Arizona

The workers were amazing, so friendly and helpfu. I had an amazing time with my friend. One out the machines got stuck and they were super understanding and helped us! I recommend going here. read more

I'll start by saying this is not my scene - I am old enough to typically not find myself in such places. I have not tried the food or the bowling, or any of the other activities. I was accompanying my grandson and his father to the gaming section. The place was very busy and painfully loud - I would never go this place to eat let alone play pool etc... it was crowded and full of screaming children and obnoxious adults. Don't get me wrong - nice people too... but isn't it the challenging people that ruin for the rest of us? I digress. Bottom line, at least 4 of the games were faulty and in need of repair or replacement. Each time, it took our money and then failed to deliver. Further, gaming can be quite expensive and they clearly are on the path to printing money when you literally get "one life" on a galaga or oac-man game ... and while the "toys" are mostly Chinese-made junk, the measly tickets "earned" per game or an insult, especially to the small children playing them. Bottom line: bring lots of money because they will happily take it and in the end, your enjoyment will be questionable and your anxiety through the roof! read more

The food was great, a lot of food for 6 people with the crowd pleasers and tasted amazing. The bowling was very fun. The annoying part, were how many games were broken and/or out of service. Kind of crazy the amount needed to pay for said games/ credits when a good chunk of them were out of service or broken. The pictures do not include the games that were "working", as in it took the credits from our cards because it kept telling us our balance was getting lower and lower but the game never activated and we couldn't play. read more

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I took my 7 year old for the first time and he had a great time. We were there in the early afternoon on a Friday during summer break and it wasn't too crowded. It is pricy, but the all-you-can-play activity pass is worth it and includes bowling, laser tag, the rope course, and billiards. I also bought him a 300 point card which, let's face it, is pricy no matter where you go, but it lasted a while. Like other commenters have noted, there were quite a few games not working (I counted about 10), but there were plenty of working games to have fun (including VR games). My son won big on a ticket claw machine and had a wide variety of items to choose from in the prize store. The staff were friendly, but did seem a bit overwhelmed, like they needed more help or support. The crispy chicken sandwich was tasty and my son liked the kids pizza too. Overall, it's a fun place to take the kids. read more

Main Event Gilbert - Crispy chicken sandwich and kids pizza - Bowling Near Me - Gilbert, Arizona

This was AWFUL. I don't even know where to start. First of all, our lane was broken, and they refused to give us a new lane. Second, we had ordered wings, and they were UNDERCOOKED and made a friend SICK. The wings were also disgusting and had little to no meat on them. People were also VERY rude. I can't even mention some of the things that happened. read more

Went there to play arcade games for my birthday. More than half the games were either completely broken and not on at all or it would take your credits and just not work. Went to talk to an employee each time and they would give back some credits and say it's going to take a while for someone to come fix it. I don't know how a big part can be an arcade and almost all of them are broken. Terrible place DO NOT go there ever. read more

I took my kids bowling and it was so easy and such a fun experience. After bowling my daughter had misplaced our players card and was really upset. We went to the front counter to return our shoes. Sara at the front counter saw that my daughter was clearly upset. She was so friendly and pleasant. She saw that my daughter was clearly upset and was very helpful in assisting us on getting a new one. The gravity ropes was another story. We waited an hour which was expected given the time of day and it being a Saturday. Once we finally got to our time slot we were told that there was a birthday party and we had to wait an extra 20 min. After a lot of back and forth we finally got our son on read more

Main Event Gilbert - Bowling Near Me - Gilbert, Arizona

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Went for the first time this weekend. Bowling was great. The laser tag was ok, but we could have benefited from an explanation of some kind but the guy just pointed to the gear and then opened the doors.One of our group didn't find out their system was broken until the end, so that was a bummer. The arcade is a disaster. I'd guess 35% of the games were either broken or didn't work correctly. It charges you the credits whether it works or not. I did ask for help and the desk person said they'd send someone but no one ever showed up to assist. I was soooo hoping for a good experience but in the end, the bowling was the only thing we tried that was completely functional. read more

amazing place great service great staff and manger the employee great food great games great everything love main event will come again

Always fun n good. Service n food. Went there for my birthday had an awesome time. Lots of things to do for everyone.

Service. Bad. Food. Bad. Prices. Bad. Just a meh experience period. I will not take my team of 10 people there ever again...

Top Golf had an hour and a half wait so my blue friend, I and another couple decided to give this spot a try. The idea behind this place is cool..laser tag, games, bowling, shuffle board and billiards all under one roof. We were planning to go bowling but with the 3 1/2 hour wait for bowling, we decided to play pool instead. The main problem is the set up.. the pool tables are not set up to handle a busy night. The tables are so close together that you can't comfortably play pool. We, along with the others at nearby tables had to constantly adjust or wait so we wouldn't hit our nearby neighbor with our pool stick. Our table was also situated right by the shuffle board which also presented challenges for us playing as there were people there. Unless they figure out a way to try not to cram everything in, this will continue to be a major sore spot for those visiting the place on a busy night. I didn't get a chance to have the food since we ate earlier but The Strawberry Mojito was delicious!! If you decide to come here, don't come for pool or try to come during off hours. read more

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My family and I are a regular here. There is a good selection of games to play. Though, the bowling seems to always have some sort of technical issue going on. read more

We received Michael for couple of big parties we plan last minute. And I can tell you he always comes in with a big o smile ! Always nice to come in and get him because he give you no attitude . Always such a positive guy . I never usually write reviews positive on here . But Michael definitely deserve a shout out !!! You rock Michael, thank you again for your kind service . Very rare to find employees like Michael. Last couple read more

Main Event Gilbert - Always a smile . (I know off guard but he always in a good mood ) - Bowling Near Me - Gilbert, Arizona

We went here on Father's Day while we were visiting from California and had a really great time. You can purchase a $20 card and with that card you can play lazer tag, go on the high ropes course, bowl, play billiards and more or you can just pay for each thing ala cart. Then for the video games you purchase another card and they load points on it and each game requires a certain amount of points. This place is similar to Dave and busters back in Cali but even bigger. They also have food and a bar Area that is by the billiards and shuffle board tables. We really enjoyed ourselves. The only reason why I did not give it 5 stars was because the food area is very understaffed and service was really slow. However, everyone was very nice and apologized and did their best to accommodate us. We even ended up getting something wrong on our order and I was worried it would take forever to get it fixed so I went and spoke to the manager personally. I told him I understand your understaffed and I'm not upset but I really don't want my husband to have to wait 30 more minutes for his food after everyone already ate. He was very kind and even made the burger correctly himself and had it to us within 10 mins. Overall we would definitely come back. read more

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I had a chance to meet the owner today after my original visit did not go so well. The owner-Stephen was very kind and wanted to ensure we had the BEST possible experience at his establishment. Kenzie along with a few others took AMAZING care of us while we were bowling. She was very sweet and kind and made sure we were taken care of at all times. The dining experience was wonderful! My husband and I shared a chicken quesadilla and it was delicious, the waitress was also very kind and fast to take care of us (I'm sorry I didn't get your name but you were AMAZING-thank you!!!). We had a small issue with one of the games but it was promptly corrected and my credits were reimbursed quickly! Thank you again maim event Gilbert for the unforgettable experience. We look forward to many more birthdays here!!! read more

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I am giving this place a one star review just because i got a refund. To start i took my boyfriend here for his birthday. All was going well until almost every game was broken or took the credits and did not work. I went to the front desk and she told me to go to a different part so that person could help me. The broken games took at least 40 of our credits. The person that helped me gave me 10 back. They did not say a single word to me just looked at me and grabbed my card. At this point it was frustrating because nothing was working. I went back to the front desk and asked to speak to the manager. That manager had 0 customer service, he gave me attitude and told me "well you already spent your credits". Those credits were spent on us trying to play games but they were simply just broken. Honestly extremely disappointed that the manager made it seem like it was my fault. read more

We went for a quick day date and will never go back. Most of the machines are broken. The card machine that takes your game tokens works fine but the machines otherwise don't work?? We were only able to play half of a couple games because those were the only machines that kind of worked. You couldn't even get a play card because all 3 machines were out of cards lol. And the floors were so sticky. I know, it's an arcade, it'll have sticky floors but I could literally feel and hear my shoes peeling off of the carpet they were that sticky. I could HEAR them over the music which was unacceptably loud. My husband and I couldn't communicate without yelling while being next to each other. I gave 2 stars because the staff was sweet, I came back and explained after about 10 minutes of "playing" and asked for a refund and they gave it to me no questions asked. Probably because I wasn't the first one. Save yourself the grief and go to the Tempe location. read more

It was very busy & I recommend That you book out bowling before you go as I got there at 530 & it was over a two hour wait. I didn't get to try the food, but the pizza looked amazing ! read more

Took my wife and my two kids there on Saturday June 29th for bowling. We paid around $70 or so for one hour of bowling. We played our first game and had about 20-25 minute for the second round. We did not take any breaks during when we started, we were courteous to those bowling around us (most people wait if someone next to their lane is going to bowl). Got to the 9th frame and the system shut off. Now I get the one hour time span but seriously, if the system can ask if you want to play another game why can't they let you finish the final frames or give you a grace period (one time shot/option) to finish the game. Was disappointed for the price we couldn't complete two full games. Got a reply back from Justin T, gives me link to fill out a form to guest relations on my experience vs just transferring my concern to them. I selected the link and got "page not found". No worries Main Event, I won't be coming back anytime soon. read more

Hire more employees, everyone standing around in lines waiting to be helped. Hardly busy at all and still long lines A lot of the games would take the money and not work...paid for laser tag, then waited in line to be told we had to sign up for a time that was over an hour later. read more

We had our twin boys' 14th Birthday here. EXCELLENT service by Sara!!! She exudes CUSTOMER SERVICE! She was professional with us, the parents and also with our group of teens. All of the food came out very fast. Food was good enough for the teen boys. Burger salad was a little salty and burgers were a little rare. Kids loved the pizza and boneless wings. All service was great and fast! We will be back! read more

Main Event is a super fun place to spend a few hours, but I've noticed their customer service is just terrible! I have been quite a few times to this Main Event since moving to Gilbert, and each time have experienced rude employees. Last nights experience was no exception: after playing games for about an hour my friends and I wanted to get a drink from the bar. My boyfriend ordered his beverage and since I didn't feel like drinking alcohol, I ordered one of the Shirley Temples that was advertised on the billboard pictured in my post. The bartender seemed annoyed, and said they don't make those drinks at the bar. She pointed behind her and said I can get them in there (which I assumed was the pizza shop located directly behind the bar). I went into the pizza shop, and there was nobody working. A father and his son were in line ahead of us, waiting to get service. 5 employees stood just off to the side chatting and laughing, when one girl came over hesitantly. She helped the father and son ahead of us, and as we approached she asked "what's up?" Weird way to address customers but okay. I asked her if this is where I can get the Shirley temple that was advertised and she looked super confused. She told me I could probably get it there but she didn't know how to make it, and the girl that could make it was MIA. So she poured grenadine in a cup, and told me to get some sprite and make it myself. Then she left, going back to the big group of employees talking. Ultimately it is a great place to spend a few hours and hang out, but don't expect much from the employees. read more

Main Event Gilbert - The Shirley Temples that are advertised, but nobody working there knows anything about them. - Bowling Near Me - Gilbert, Arizona

Complete disappointment! We came to Main event so our kids could have a chill indoor day while on vacation here in AZ with friends. The sky walk was closed and would not open until after 4 pm....we came at 12. Closure was not listed anywhere online or mentioned until after paying. We came for the skywalk as it was a favorite last visit. Laser tag is a 20 minute wait when there is no one around. Kids were only able to bowl or laser tag. The rest was closed or cost even more $$. Kids were bored in less than an hour and wanted to leave. Save your money and go somewhere else or wait until after 4pm so you can use everything on an ALL activity pass. read more

Main Event Gilbert - Empty!!! - Bowling Near Me - Gilbert, Arizona

Dirty floors dirty bathrooms dirty counters...long wait for bowling pm a Wednesday Night Over 2 hours and still waiting when there are 8 empty lanes...terrible snotty girls behind the counter.... read more

went there last night with some friends and received probably the worst service I've ever gotten in my life. My friends and I had purchased an hour of bowling and we told the front desk that we'd like a server when we got our bowling shoes and all that. We weren't seen by the server until we had only 30 minutes left on our time. The only reason she even came over was because my friend went over and asked a blonde girl in a ponytail and a pink shirt if we could get a server at our table, she then proceeded to roll her eyes and walk away. One of my friends didn't even get his drink until we were done with bowling, he had reminded her about the drink four times while she brought out the food. One minute she would tell her she's out of something then she would say "oh wait, we do have that", then we would order that thing, and she would come back saying that they were out. The only reason I'm giving two stars is because bowling is actually pretty decently. Fun, but when you have a tremendously rude server Who not only doesn't do their job, but then gets angry when your group doesn't tip for TERRIBLE SERVICE. I would consider hiring servers with less attitude about a job they chose for to work at. read more

Do not spend the money on a Birthday package here. Super unorganized and rushed. Spent $800 and they gave us empty cards for games. Cleared tables and threw away all the kids drinks before serving bday cake. Party manager was clueless and did not know how to fix situation. read more

Went bowling. Lane area under ball rack is very dirty, looks like it's never been swept. Venue seems generally under staffed. No one puts away the bowling balls after each game, so if you dont want your bowling rack overfilling with someone elses old bowling balls youll need to remove them yourself. The sweeper arm kept randomly knocking down pins and messing up our game. Bumpers wouldnt go doen and had to get an attendant to push them down. Old ball from someone elses game left in our gutter. Next time I'm going to Bolwero. read more

Personally I love coming here to bowl and I am very aware that service isn't the best. But, today was absolutely awful. I had to track down someone, I had to get silverware, paper plates and napkins from their stand. May just stick to going to Bowlero.. read more

The prices are terrible, so we decided to just get some boneless wings and I think it was a good price for how much we got. So no problem about that, since it was just the 2 of us, we didn't finish and we got a box. As I was transferring it all to the box i found a bug squished in some celery. At first, I was a little disgusted but it didn't really seem like a big problem but then I was like, we were really gobbling that stuff down, how do i know it's sanitary here and the food won't make me sick. The waiter came back and we told him about it and he didn't say anything and just told us the price and we paid. So terrible. The service was beyond bad as well, I hated this experience. read more

Main Event Gilbert - Bowling Near Me - Gilbert, Arizona

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Had a great time, The food was very good, i tried the chicken tenders and was not disappointed 5/5 Would recommend, The service was very good, I spent most of my time in winners choice spending all the points i had earned, and i was assisted by Ella and she was very insightful on what they had and what would be the most profitable plan to spend my points on, 5/5 Would recommend, The ambience was great !! people laughing, music playing, and a great team working! 5/5 read more

On November 7th, I booked and paid for a reservation for December 1st for three bowling lanes for a company team building activity. I received a phone call about 45 minutes before the bowling reservation was scheduled to start, informing me that our reservation was being canceled. They offered to move the reservation to another location, but that didn't make sense for our group. The employees I spoke with were very nonchalant about the entire situation, and we were left scrambling without a reservation trying to figure out what to do. I am extremely disappointed in the lack of professionalism and customer service. read more