Louis went above and beyond for my son Atlas Main Event Atlanta. We are so very grateful. Thank you!

It was our first time coming here and do not plan on coming back. The arcade portion is all we did while we were visiting, and many of the games were broken but still taking credits so we lost a lot of our paid credits thinking games were up and running when they were broken or missing components. No signs up to indicate anything was broken. We were able to get some credits added back onto our card but still disappointing that many of the games were not working. Service is slow and it's obvious that they don't really care about the state of the arcade. The girl working the front desk was nice and gave us some credits back but many people working were just standing around while she slowly worked through a long line. Can't speak to the other experiences like bowling or laser tag but won't be coming back to try them out. read more

I had one of the worst experiences I've ever had at Main Event Entertainment, and I would strongly recommend going literally anywhere else. I arrived around 4 PM with my daughter, a friend, and her four children. Before coming, I called the location around 12:30 PM to confirm their "all-you-can-play" deal ($29.99 including a $10 game card, meal, and unlimited games). I was told it was available. However, when we arrived, the front desk staff told me the deal was no longer being offered. After explaining that I had just confirmed it hours earlier, I was still dismissed. I had to call the location again, standing there, just to have someone else confirm that the deal was in fact available. Completely unacceptable and a clear lack of communication and training. That was just the beginning. We were told we'd be placed on a waitlist for bowling--even though there were multiple empty lanes in plain sight. After waiting an entire hour, I went back to the desk to ask what was going on, and suddenly a lane was "available." Interesting. When we got to the lane, there were piles of boxes stacked nearby, making it feel like we were bowling in the middle of a storage room or construction zone. Then we were told we couldn't even order food from the lane--despite menus and condiments sitting right there. Make it make sense. Before bowling, the kids played laser tag, and one of the children ended up with a bloody nose. Not a single staff member stepped in to help. Instead, a 12-year-old child was told to go to the bathroom and handle it himself. That alone was enough to question the safety and supervision at this place. We then attempted to eat at the restaurant area. We seated ourselves, were handed menus, and then completely ignored. After waiting, we had to walk up to the bar and place our own order. While standing there, I noticed a noticeable infestation of flies--at that point, I decided not to eat anything at all. Meanwhile, a new manager had come on shift and sat in a corner the entire time, while the staff--mostly teenagers--stood around on their phones, offering little to no service. The entire facility was filthy. Tables covered in leftover food, trash all over the floors, and the bathrooms were absolutely disgusting. I don't know who is running this location, but it is being run into the ground. At this point, it needs a complete shutdown, deep cleaning, renovation, and an entirely new staff. This was, without question, one of the worst customer service experiences I've ever had. Do not go here. Seriously--go anywhere else. read more

One star for having a functioning kitchen, bowling alley and laser tag area. The arcade center is basically a waste - half the machines don't work. Claw machines - are not filled with the toys so there is a 0% chance of getting anything as the claw can't grab anything Some games have non functioning controls and you obviously figure that out once you've paid for the games At least 30-40% of the games are disabled, not working or do not accept the game cards The VR roller coaster games do not have any wipes to clean the glasses (and trust me the glasses are yuck) Staff is non existent - long long line at the redemption center Overall, a big waste of money. Will never return and will not recommend anyone spend their hard earned money or time with their kids here. read more

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Gets 2 stars as that's the percentage of games that actually worked, probably blew through 40$ swiping on games that appeared like they would work (no signs no red scanner) just for it to take the credits and not do anything, and don't even try to get help, they are very understaffed in the front and you will wait in line for 20 minutes. Just not worth a 40% game success rate when there are wayyyy more options. read more

This was a disappointing visit. Upon arrival, I used the restroom and it was clear the entire restroom was trashed. I stepped on a dirty diaper walking in, and paper was strewn all over the floor and it appeared the paper towels and soap were ripped out of the wall. I alerted staff and an hour later went back in, and it was still in the same state. The machines didn't work, and the menus were pretty sticky. The lanes weren't taken care of that well and the food was sub par. This place has potential, it just missed the mark. It's sad because a year ago I had a wonderful experience here read more

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Tried this place again the experience was great my waitress was awesome so was my parties bartender because she was both thanks to her she worked very hard, but the food was trash. Literally couldn't chew it the Brussels bites should be called Brussels burnts, please replace the chef or get him help maybes Hes rushing idk but it was horrible both times I've been. read more

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I've been to this location several times to bowl but had the chance to enjoy it yesterday with my Bro for lunch and shooting some pool. We play a couple of games and enjoyed lunch. It wasn't particularly crowded which I like. Our server, Yanni, was really nice and accommodating. That rum punch was perfect as a compliment to my delicious burger. The fries could've been crispier. Parking is free and ample. Great spot for recreation and family enjoyment. Perfect for large group! read more

Main Event Atlanta - Rum Punch - Bowling Near Me - Atlanta, Georgia

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The bartender with the red braided mohawk was very rude to children. When they first walked up she snapped at them with an attitude and told the girls to speak to their party host before they even got a word out when they replied that the party host told them to see her to order food and drinks she snaps and says "I don't know why they told you to see me ", then ignored them when they were trying to order. Another girl ordered ice cream 2 hours before and paid she didn't get her ice cream until she demanded and the server was literally yelling at her. Then she had the nerve to stab a fork into her ice cream. Horrible service I will not be returning. read more

Before heading to another event, place up the road, I brought my nephew to the main event because he wanted to do the obstacle course. So we decided to do the zip line obstacle course and also laser tag. The laser tag was a lot of fun. The room has a lot of great hiding corners and unlike other laser tag rooms. This one was two stories which added to the excitement. We did not stay for playing games or bowling because they did not seem to have a mid week discount and it didn't seem like there were enough games to make it worth our while. I must say that the staff here was very friendly and kind and even allowed us to change our scheduled laser tag time because there was a birthday party with about 20 kids under the age of nine A big shout out to Cam who worked the obstacle chorus and afterwards gave us a Tim for a nice post event refresher at Jeremiah's ice cream spot. I definitely will be back for the obstacle course and laser tag with a larger group because it was definitely an enjoyable time although short. read more

Main Event Atlanta - Bowling Near Me - Atlanta, Georgia

When will you be getting the arcade games back in working order!!?? We started coming 3 years ago and everything ran perfectly. Then 6 months ago maybe 3 of our games didn't work, then 2 weeks ago nothing seemed to be working( Biggame hunter, clown knockdown, dodgeball, pitching speed machine, football throwing, many others not running or glitchy. I want to go this week but scared what shape it will be in read more

I took my niece and nephew here with my husband and we spent about $200 expecting a fun afternoon, but the experience was honestly very underwhelming. When we first arrived, the line to purchase cards was incredibly long because there was only one person working the register. It was very clear she was new and later we learned it was actually her first day on the register. She was trying, but she didn't really know how to process things and had to call someone over to help. I don't blame her at all as that felt like a management issue for putting someone brand new in that position during what seemed like a busy time. Once we finally got our cards and started playing games, we ran into another problem: several of the machines simply took our money but didn't work. That was frustrating, especially after already waiting so long to get started. The kids were really excited about the ropes course and they did have a great time once they got going. Most of the staff there were perfectly fine and helpful, but the one employee assisting kids right before they went out onto the course had a pretty bad attitude. She was making faces and seemed visibly annoyed while interacting with the kids. It was noticeable enough that my nephew even asked me about it afterward. Laser tag was probably the highlight of the visit and everyone enjoyed that part. Unfortunately things went downhill again when we tried to get food. There was no one at either host stand and no one around to help seat us. We went over to the bar to ask for help and eventually sat in a dining section, but no one came to take our order. When we finally flagged down a waitress, she told us she couldn't take orders for that section but would find someone who could. We ended up waiting close to an hour trying to order food that was supposed to be included with the cards we purchased. Eventually we gave up and had to leave to feed the kids somewhere else. On top of everything else, the bathrooms and dining areas were not very clean, which added to the overall disappointing experience. For the amount of money we spent, we expected much better organization and customer service. There were some fun moments for the kids, but overall the experience left a lot to be desired. Unfortunately we won't be returning to this location. read more

It's been a while since I have visited but service has declined considerably. The food took in excess of 30 mins after we sat for 20 mins to place our orders. The bathroom was deplorable. And when it was brought to the manger's attention, the response was nothing. We were there from 2pm - 8:30 and the bathroom wasn't cleaned at any point during that time. read more

I would give zero stars if I could. I will not be returning to this establishment. We had two bowling lanes reserved and upon our arrival (which was early/on time), we were told our lanes were accidentally given to another party. We were told two other lanes would be ready in 15 minutes and we were gifted timed arcade cards in the interim. The lanes weren't ready for 35+ minutes later. Additionally, at least 12 arcade games were out of service and more than 4 did not function correctly. When we were bowling, no servers came to ask for any drink or food orders. I found a server and order led four drinks. Two drinks showed up 20 minutes later. Forty-five minutes later, our other two drinks still hadn't arrived, but we were told they were on the way. I canceled the order. One of our two bowling lanes stopped working on 4 different occasions - once it was down for 20 minutes. We had to track down a maintenance person all four times. Overall, this establishment offered bad service and broken/dysfunctional activities. Not a good experience. read more

We went to Main Event to celebrate my son's 15th birthday. We didn't do the party as he says he's too old..he just wanted a hang out with his friends. The party may have been a better value. We went on a Monday for the all you can play for $12.99. They bowled, played laser tag and pool..well their version of pool! The ropes were closed. We purchased two large pizzas and 2 sets of boneless wings, along with drinks. Food came to $85 including tip. Service was good. No issues. The employees seemed to be friendlier than the manager though. I'm assuming she was a manger bc of her clothing. It was definitely a fun time and we have already planned to return. read more

Main Event Atlanta - Bowling Near Me - Atlanta, Georgia

We played games and bowled during our visit. One of the games took our credits but didn't work. The first employee I spoke with said he would return to fix it, but he never came back. A second employee directed me to another person; fortunately, that person quickly adjusted the credits without issue. The bowling experience itself was pleasant. The bowling area was clean, the lanes worked properly, and setting up our names was easy. However, our experience ordering food was frustrating. I approached three different staff members as they passed our lane; each said they couldn't help and promised someone else would come--but nobody did. A fourth employee also promised assistance and then suggested we walk to the bar to order ourselves. At that point, I asked to speak with the manager. Daniel, the manager, came over promptly. When I explained the situation, he acknowledged that they were short staffed. however, I don't think that was the issue, there were plenty of staff walking/standing around avoiding work. Nevertheless, Daniel redeemed the experience. He took our food and drink order himself and even provided a great drink recommendation for the kids. The food and drinks arrived faster than I expected. He checked on us a few times, and when we were ready to leave, he quickly brought the check and a box for our food. Overall service rating: Daniel deserves a 5/5 for his attentiveness, professionalism, and effort to turn the situation around. Unfortunately, the rest of the staff provided service closer to a 1.5/5, as they repeatedly deflected responsibility rather than helping. read more

Main Event Atlanta - Bowling Near Me - Atlanta, Georgia

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MOST DISGUSTING BATHROOM EVER!!! I was just here to play games with my friends and when I went to the bathroom I couldn't bear to use it. It was the dirtiest bathroom ever. I smelled like poop and weed HEAVILY!!!! I felt so dirty after even just using the bathrooms I complained about it twice and it wasn't cleaned at all the whole night. There was no toilet seat covers and no toilet paper. Trash can was over flowing with trash. Definitely won't be coming back. read more

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I had a good time bowling with the guys a few drinks ok wings but the pizza taste like gas station pizza the atmosphere was just ok the attendants was help as much as they could but the guy they said was a manager was not worth a dime when we looked for him he was standing by the bathroom twirling his fingers hiding half the lanes didn't work the bartender was alone with a long line one guy ask her did she need him to send help no said no I got it she was doing good but she did need help,why ask her just send some dorn help overall I will go back read more

I was attending a graduation celebration. Cake will always be included with celebrations and children.After leaving the party room we were all told to go to the pizza bar/room. The majority of the games were broken so of course cake was served. The cake was quite messy without plates or napkins so I went to the restroom to clean my hands. Of course there was no soap or paper towels in the dispenser. I went back to the pizza and grabbed a paper towel from behind the counter (since everyone was busy) out of nowhere one of the lead workers hollers, excuse me 2x's (I heard him the first time) and proceeded to yell at me as I were a child about not crossing a line while demonstrating with his feet. It was almost comical except it wasn't funny. I apologized and kept it moving. I didn't feel like being bothered or upset about anything today. Plus, I guess he was just doing his job. There's no sense of decorum in how much anything is said or done today. A child would have been scared with the amount of vitriol in his voice. I decided as a grey haired senior to not choose this battle today. However, I would like the young man to understand that everyone isn't confrontational. Stress leads to strokes and heart attacks every day. Learn to conserve your energy. That's all. Thx. read more

1. Inattentive servers 2. Disgusting bathrooms were untouched by cleaners all night. Covered in trash, only one out of three soap dispensers working. The paper towel dispensers clearly not working. 3. The arcade - nothing worked. Five skee ball machines each did not work. Multiple errors everywhere. 4. No support for common issues like game cards not working. Save your money and go anywhere but here. read more

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There was not ONE fucking machine that worked here. Not one. And the food was just bad

Dulz and Porsha were absolutely amazing we had a wonderful time they have wonderful hospitality I've never had better customer service in my entire I definitely recommend coming here and we will be back! they we're absolutely awesome! read more

#FamilyFUNnight So why did we decide to go to Main Event Cobb(Cumberland). This place is so horrible. Half of the games were broken, they shut down the rope climbing and the place was filthy. We waited 1 hour for a waiter to take our order. Then when notice we were walking out that's when she walked over to ask if we were ready to order. Also to bowl it was a 4 hour wait because half the lines were shut down. Please do not waste your time going to Main Event. It's a Main Disgrace. read more

Wanted to go bowling so we visited this place. There was a deal for an all day experience. We bowled close to 3 games and then swapped to shooting pool. Both games were fun. There was suppose to be laser tag but that was closed. The place was nice and the desk help was informative. read more

It was time for the Young Adult Ministry to have a VIBEnight Out and Main Event was the location of choice. We were able to reserve the bowling lanes for 12 people quickly and easily. I would highly recommend booking your reservation in advance... Upon arriving for our designated time, the check in process was super simple. We provided our name, they confirmed our reservations, and directed us to our lanes. The staff at the desk were super helpful, very engaging, and all assisted with a smile. Extra kudos for the great customer service. Once at our lanes, the lanes were spotless and provided ample space for our group of 12. Our waitress (Krenza) arrived at our lanes within minutes to greet us and she was all smiles and super high energy. She presented us with the menu and went over some of the combo options. She engaged everyone who was in our area and created a very enjoyable experience for everyone. Throughout our stay, she was very attentive to us and ensured our pitchers remained full and no one needed anything. When we were finished with our meal she had our boxes for the leftovers and cleared the area within minutes ensuring there was no unnecessary trash in our area. As the bowling was filled with people, to be able to be provided with above average service was an absolute pleasure. Thank you Krenza for making us feel welcomed, valued, and appreciated as patrons. Your service alone will be the reason we return to host more of our outings at Main Event. Thank you to the check-in staff as well for the smooth check-in and easy shoe retrieval. And, thank you Main Event for impeccable bowling lanes, upgraded technology, and fully enforcing the 18 and over rule at night. Your diligence is appreciated and it made the overall ambiance even more fun and enjoyable. If you are looking for a fun night out with options for everyone, make Main Event your Main Event option for the night. You won't be disappointed. **For my Foodies... GET THE PIZZA!!!!!** read more

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We wasted soo many credits because games didn't work or were missing pieces. It went from a fun date night to frustration and ready to leave. Even the King Kong vr was so off you couldn't watch it. Very disappointing. I could saved $54. Do not recommend. Do not go. read more

I lost so much money swiping my card only to fine that the game appears to be working but has no balls. Additionally more than half of the games are blinking red while the staff just circles the floor doing absolutely nothing....probably because they are ill equipped. read more

I rate this place a 1 star One reason is because, service was slow it seemed like the workers didn't even want to work there bunch of attitude, and i paid for the pass and 2 we couldn't even go and when we went to bowling. The pins didn't even work we had to wait 50 mins the workers kept saying yeah it would be a minute and it wasn't it was more like 50 minutes wish i could rate this place a 0 read more

Same as what others have said. Staff was inattentive. Restrooms were dirty. Broken games everywhere. Would rather just go to a place at the battery. read more

Came for bowling on a Tuesday night and our group had a good time. We reserved two lanes for 1hr and it was $14pp with shoe rental. We ordered food also and the service was good this night (usually service is my biggest issue here but it wasn't busy this time) the menu needs to be updated as some of the items listed were no longer available. I got the boneless wings (12piece) $12 but i initially wanted bone in (6 piece) but it was $14. The sweet sriracha flavor was pretty good and i ordered with fries that were seasoned well and served hot the house ranch is also good too. I would suggest coming on a less busy day to make the most of your experience. read more

Fun place with good deals for bowling, pool, laser tag. They have food and drinks available. Staff is friendly. Highly recommend

Decided to take my 5yr old niece and 10 yr old nephew to Main Event for a couple of hours. Main Event is perfect for a "let's have fun, without too much planning" experience. Games, bowling, laser tag, etc. are fun for all ages and sizes. The venue was clean, well lit and buzzing with excitement. We pre-loaded our play cards at the kiosk and went to town! A few games were malfunctioning, but it was not a big deal because there were tons of other gaming options to keep them busy. The menu was filled with typical American bar/pub items. We got pizza, quest, wings, a burger and chicken tenders and it was all enjoyable! They accumulated a good amount of points and were able to redeem them for a few fun items. It's a great location for a fun filled Saturday afternoon! read more

I came here for a quick round of games as I was too energized to go to bed. There was plenty of parking and there was a small line when we got there which moved pretty slow. Afterwards, it was easy to reload the card with more points and see how many tickets we won at the end. There were a fair amount of games but of course, the handful of those that did not work. Overall, we had a good time. There were VR, shooting, racing, and sports games to pick from. I would like to come again and try out their full bar and food they have to offer. Plus a whole bowling area! read more

This is the worst place to come and bowl. Do not bring a party over 10 or your balls will get stuck every other roll. I can obviously tell the staff and employees do not give a crap. And they take their time to do everything rather then attending to emergencies. I would recommend every other bowling place but here, Do Not Come Here To Bowl. read more

Main Event Atlanta - The ball getting stuck. this is probably the 7th time in 30 minutes. - Bowling Near Me - Atlanta, Georgia

Came here with a group of 15 for our holiday party & was deeply disappointed. our drink tickets had the wrong date on them & the bartender had an attitude and did not want to serve us. bowling stopped working after every other person, we had to change lanes 3 times and still couldn't get half way through the game. The arcade games are either broken or missing pieces. the staff are not helpful. horrible horrible experience, we'll never be back. read more

Having the hardest time writing this review. So we booked here two nights in a row for two work events. The first night, we had exactly zero service, terrible food, the bartenders treated us like garbage and laser tag/bowling only worked 50% of the time. It was so bad that we had to bring in the manager and provide feedback. A solid 2 star experience. However, the next day we had okay food, much better bar experience, AMAZING host experience, bowling kinda worked but we enjoyed it and laser tag was amazing! I feel like it needs to be said that it's a massive place supporting lots of people. That's not wasted on me. Just manage your expectations and don't be afraid to (kindly) give feedback! That matters. read more

What a disappointment. Brought a large group of friends to celebrate a birthday. We spent hundreds of dollars between games, bowling, & food, and did NOT receive the value we expected. The place was very busy, yet there were multiple staff members standing around talking while two people worked to attend to a massive line. Multiple games took our money and then did not work, and some that did work didn't give the tickets that were earned. When waiting for bowling, it took over 15 minutes for anyone to even acknowledge my group, and another 20 minutes to get us to a lane. Halfway through our reserved time, we were told we had to move because they had reserved our line for another party. There were MULTIPLE open lanes and staff refused to help us move the table full of food and drinks. Also, they delivered our food to a different table and we had to get it from them, which feels insane. Laser tag was fun though. Though an employee showed up and suddenly screamed at us to "get moving" after another staff member had instructed us to wait and that he would explain the controls. But apparently the screaming guy didn't want to wait for that. The bathrooms were filthy, with soap all over the floors creating a very dangerous slippery surface. read more

First of all, this location lacked customer service. While trying to purchase activities and also game cards the associate was talking to her coworker. I was having to repeat myself several times. It was hot like we were outside hot. Most of the games didnt work or it took your points. Nobody wanted to help with resolving the issue. They had an extremely large group that came in full of teens and they were rushing everyone to place orders because once the group started to order they shut the kitchen down to everyone else. This just wasnt a good experience and left a bad look. Better off going to Dave and busters read more

Main Event Atlanta - Not working - Bowling Near Me - Atlanta, Georgia

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Absolutely horrible experience. Waaaaaaay overpriced and everything is a wait time for no reason. Staff isn't helpful at all! GO SOMEWHERE ELSE! read more

If I could rate 0 stars I would. Never bring ya kids nor ya mamas here. Almost all the games were out of service, "coming soon," and/or the games wouldn't work but still take your credits. Games would work half way through playing and then stop, taking your credits. I would rather play catch with a person with no arms for a tick tack instead. If you did somehow play an arcade game with tickets, you can't even check the amount of tickets you got. If you want to be more ripped off than a real carnival game come here yall!!! If ya wanna come here and bowl on a Saturday consider yourself to wait over 4 hours BUT still have to pay upfront to wait in line. Oh yeah, and a third of the lanes were being used. The ambience was way too crowded and nobody was doing anything! Probably because of half the games being broken and no lanes. BTW Dave and busters is 8 mins up the road, have funsies. read more