Great customer service!! Fast transactions and nice clerks…read more Always go here for mailing

Update, on Dec 23, they emailed mailbox holders that they would be closed the same day, Dec 23…read more until Jan 5 as they undergo a change in Management. So if you had any last minute Xmas gifts ( or any other important mail or packages) that would have arrived Dec 23 or Dec 24, without warning they announced they were closed for two weeks with no way of getting your mail or packages. At least give ppl a couple days notice! Luckily my wife was forgiving and was ok with a gift 3 weeks later. This was very poorly planned out on their part and wasn't near any realm of good customer service. They've lost my trust.

They did an amazing job on my step n repeat it was perfect for the event fast service right on timeread more

Amazing service and so helpful!!! Helped me get everything packed up and ready to go.read more

Well, it's conveniently located for me and provides some shipping and printing services I need, so…read morethere's that. The staff here are very nice but it looks like an exhausting and boring job. It feels like this place is dying. Every time you go, there's fewer options. There used to be a computer where you could log in and print. That's gone. You used to be able to email to the store and retrieve it with a code on the printer and pay there. Now you have to wait in line, email it to the store (you can do this ahead but you need the store email address), have them print it, and it comes to $3 for one sheet. They did add a self-service Amazon return machine, but the drop slot is too small for many boxes.

Friendly, efficient and competent-- even in the face of long lines on Dec 23! In glad to know this…read morestore is in my neighborhood

Quick & easy! I found out about the Mailbox Shop while making a return. There is plenty of parking…read moreout front. The shop owner was very friendly during our interaction. I received an email from the retail company where I was making my return about two hours after I dropped off my package. The owner mentioned he sold the company, but they should be opened until end of the year. Very convenient if you need to ship any packages out!

Brought a ton of boxes here near closing each day for a week. They were friendly and helpful, never…read morecomplaining about the closeness to closing, how my boxes took up all their storage, or the amount of work I created for them. Good people.

Really, really good shipping center. Been using them for years and I love working with them…read more Provides better rates than Unishippers and quicker quotes. Just like one reviewer said - trucking companies do make mistakes, but it's these guys who help us get it resolved. I'd rather go with a shipping center than the actual trucking company. You end up saving so much time.

I've included a highlighted part of my email from Segway, that shows even more proof to my claim…read more YOU are the company they hired to pickup the scooter and deliver via freight, YOU are the company that accepted the shipment, and YOU were paid a very hefty amount for this service. Be better. Be accountable.

Although, Bre and the gentleman who worked in the store, were very attentive and nice, the prices…read moreare outrageous to mail things. I had to ship a few items but it would've cost more than the items were worth to ship them from here so I opted out and went to the post office instead. I get it, it's a FedEx store but I never expected post office pricing, I was expecting that the prices would be at least reasonable . In any case, this is a great place to make copies and to even send emails in such they will print them for you. (There was a customer in there doing this) There's plenty of parking onsite. Thanks to Bre for being awesome by assisting me with a different matter, involving a shipping label.

ONE STAR! This was one of the most frustrating customer service experiences I've had, and the…read morefollow up conversation with the manager "Chance" only made it worse. I visited this FedEx office to ship a package for work. Our business account information is saved on my work laptop, so I didn't have the full account number with me. I asked the representative Areyanna, whether there was another way to look up my account and was told no. I then spent a considerable amount of time in the store trying to resolve it myself. I called customer service, struggled with the automated system, and eventually reset my password so I could access my account on my phone. Even after logging in, only the last 4 digits of my account number we visible. Areyanna also navigated the account on my phone and couldn't locate the full number. Only then did she offer another way to look up the information using what I had available. She explained that , because she had worked there for 4 years, she knew where to go in the system. That was the most frustrating part...why wasn't that option explored when I first asked for help? I understand that account verification requirements exist, and I'll have my account number handy moving forward. But I expected someone to explain the available options and help me work through the issue. When I called afterward to discuss the experience with the manager, I felt equally dismissed. The conversation focused on why I should have had my account number, with little acknowledgement of the delayed assistance. The manager "Chance" use of words such as "Okay cool" during the complaint also came across as casual and dismissive. I've had great experiences with FedEx elsewhere, but this location fell far below those standards. I WON"T RETURN. If helpful, professional customer service matters to you, I recommend choosing another location.

Kevin and Nick are great guys. We have customer who need packaging and/or delivery services in the…read morePhoenix area and through Yelp! I found just the guys for the job. In the past 18 months, we have partnered with Navis Pack and Ship in Phoenix no less than 5 times and have had 100% success EVERY TIME. Originally, I worked with Kevin, the owner. He's a great guy and his main man Nick is right there with him. These guys know their stuff and have made our customers feel like they are Navis customers. Yesterday I was in a pinch to get something picked up and packaged in SEDONA, AZ and they are even able to help me out WAY UP THERE. These guys are hustlers and they are great at what they do. I am not an easy customer and my customers are even tougher! The guys at Navis can take care of our stuff so no doubt they can take care of you! They also college moves FYI.... Great option for ASU student!

Let me tell you a little story. My father passed away February 5, 2024. My father moved to the…read moreArizona for retirement. He and I shared a passion for surfing when I was growing up. The only possession I ever cared about of his was an 8'9", 1962 Bing Copeland custom surfboard. It was my father first custom board that he purchased as a teenager. When I was 8 years old, my father took me out for my first surfing lesson. He shared that same custom board, and I rode that board for the first 4 years of my surfing life. Now being that it was a 14 lbs. and a fiberglass longboard with a 11" single fin. It's an odd shape. I was in a tough spot with a limited time frame to get the board shipped to me where I live in Chicago, Illinois. I had contacted 6 different locations. Note, that 3 out of the 6 said "sure we can ship it". But once we got to those locations, they looked at the size and shape and declined to ship. They were also quoting me $1200 to $2000. I was panicked and running out of time. I called Navis Pack & Ship in Phoenix, Arizona. Not only were they gracious, kind and understood what this board meant to me. They promised to take good care of the board and package it the right way for its journey to Chicago. I cannot say enough about their professionalism or their kindness to me during my heartbreak of losing my father. Not only was the board packaged well, but I paid far below what I was quoted by the other shippers. I am forever grateful and would recommend Navis Pack & Ship for any of your shipping needs. Thanks again, ARM

Always friendly. Offer a lot of services.. mailbox rentals…read more love that they have multiple carrier shipping like DHL & FedEx. They have a notary and gift cards. Etc Check them out.

Mail & Parcel Express is the only place I go to mail packages. They offer UPS, FedEx, and US Mail…read moreservices, all in one friendly place. I went in today to mail several holiday packages, and was in and out very quickly. Their computer saves all the addresses where you mail packages, so everyone's info was in the computer from last year, making it a very streamlined and quick process. They also offer packing services, which is super convenient. Everyone who works at this location is friendly and welcoming. It's much less stressful than standing in line at the Post Office.

Excellent customer service! Quick, friendly, and very professional. Five stars all the way! Eileen…read moresummer's specific made my package delivery her personal mission this morning and I had it within 30 minutes of calling. Im extremely impressed with Fedex I always have been! I've said multiple times I've never had an issue when I shipped through FedEx. and my driver Nicolas thank you for assuring I got my package delivered as well. It's so nice to have a good customer service experience And I hope fedex values these 2 as phenomenal employees

I went to FedEx to drop off a return. A worker greeted me and asked how could he help me. I told…read morehim I was dropping off a return and he asked if I needed a receipt. I replied "Yes please." Instead of simply helping me, he told me I could do it myself at the self-serve kiosk. He walked with me to it and started talking to me in a condescending way. He was explaining everything step as if I didnt know how to use it, "press this, scan this, there's the receipt" and as he walked away I pulled down to rip it just as he told me "pull up and rip the receipt." The whole interaction felt unnecessarily rude and dismissive. If customers are expected to use the self serve kiosk thats fine but don't make them feel stupid for needing assistance. It was the attitude and the way he spoke to me that made this experience so unpleasant. Just because I wanted a receipt there was absolutely no reason to be rude.

So easy , everyone is so friendly and definitely is beating everyone else in pricing!read more

I truly wanted to leave a positive review for this shop, but my experience has been extremely…read moredisappointing from beginning to end. I was originally told they would create a free sample shirt for me within two days. Instead, it took over a week. Even with the delay, the sample shirt turned out nice, so I decided to place a bulk order worth over $400. I was told I would receive my shirts within one to three business days, but I ended up waiting eighteen days while dealing with repeated mistakes and miscommunication. During this time, I made multiple trips to the store because the promised timeframe had already passed, and I assumed my order would be ready. Each time, it was not. After all the inconvenience, I expected some form of compensation, whether a refund, a discount, or at least acknowledgment of the delays and the unnecessary back and forth. Instead, I found myself having to repeatedly hound them just to get them to address the issues and attempt to make things right. One of my designs was printed on the wrong shirts, and instead of taking responsibility, they tried to place the blame on me even though my designs were clearly planned and communicated ahead of time. The kids shirt I ordered also had a logo that was not fully pressed, with the edges visibly lifting off the fabric. This entire process has been a headache. If you want your shirts done correctly and within the timeframe you are promised, I strongly recommend going somewhere else.